Is parking available at the property?

Free valet parking is available on-site, but parking is limited.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available daily from 7:30 AM to noon for a fee, approximately MXN 100 to 250 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 4:00 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may be available upon request, but guests should contact the property at least 24 hours before arrival.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Puebla, just steps from Zócalo de Puebla and within a 10-minute walk of Puebla Cathedral. It is 1.1 miles from Puebla Convention Center and 2.3 miles from Fort Loreto.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hotel Palace Puebla - Comfortable Stay in Puebla

Average nightly price at Hotel Palace Puebla by month, last 12 months (USD)
Month	Average price
January	$30
February	$31
March	$33
April	$33
May	$34
June	$35
July	$40
August	$42
September	$35
October	$33
November	$30
December	$25

What guests think

At Hotel Palace Puebla, travelers often praise the central, walkable location and friendly staff, but reviews frequently mention thin walls and nighttime noise, along with mixed upkeep that ranges from very clean rooms to occasional maintenance or cleanliness lapses.

Parking is managed off site by the hotel with limited hours and mixed experiences, including a few reports of issues with vehicles, and the elevator is present but was reported out of service in one review. Rooms are basic and generally comfortable, with Wi‑Fi performance sometimes slow and limited cooling because some rooms lack air conditioning or fans. Some guests experienced reservation and deposit handling problems and occasional delays; dining is convenient on site, with mixed breakfast feedback. Expect a central stay with good value but variability in facilities and policies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is handled off site by the hotel and mentioned as having limited hours; experiences vary, with a couple of reports of issues with vehicles. An elevator is available, though one review noted it not working.

Related guest reviews

10

Elizabeth

Apr 10, 2025

·

Stayed 4 nights

I speak Spanish, I sensed many staff did not. It was nice to have the restaurant. My room had a fan and I used it every day. It would not cost much for the hotel to put them over the beds. On Friday, Sat all the people came from Mexico city. They were lively but respectful, you could sleep. The bed was firm but comfortable. T.V reception was not good. The towels were 100 cotton very nice. The elevator was fast.

10

Ricardo

Jul 20, 2025

·

Stayed 3 nights

Lugar limpio, buena atención, seguridad pasa dejar el auto, queda muy cerca del centro

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $68
11 $29	12 $45	13 $39	14 $39	15 $38	16 $38	17
18 $31	19 $39	20 $39	21 $39	22	23 $40	24
25 $39	26 $39	27 $39	28 $39	29 $40	30 $40	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $37	4 $37	5 $37	6	7 $40
8 $33	9 $38	10 $38	11 $38	12 $39	13 $40	14
15	16 $37	17 $37	18 $37	19 $37	20 $40	21
22 $39	23 $38	24 $40	25 $40	26 $40	27 $39	28
29 $32	30 $34

Prices for Hotel Palace Puebla

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Standard Room, 2 Double Beds

Guest reviews of Hotel Palace Puebla

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Hotel Palace Puebla

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