Name: Holiday Inn Yakima by IHG
Address: 802 East Yakima Avenue, Washington, United States of America, Washington, US
Price range: $91–$342 per night
Rating: 8.13

What guests think

At Holiday Inn Yakima by IHG, travelers frequently note very clean, comfortable rooms and appreciate the secure gated parking and on-site bar and restaurant, while some report street noise and an area that can feel sketchy after dark.

Service is often friendly, yet multiple reviews mention inconsistent experiences, including rude interactions, billing or reservation issues, and slow follow-up. Facilities draw mixed feedback: guests cite recurring hot tub or pool outages and limited EV charging that favors Teslas. Breakfast earns both praise and complaints, with charges not always included and quality or availability varying by day. Overall, it suits travelers prioritizing practical comfort and easy access over resort-style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure gated parking is a consistent highlight, and many like the on-site bar/restaurant. Several report the hot tub or pool being closed or not working and note limited EV charging (Tesla only) and occasional towel/hour issues.

Related guest reviews

10

John

Jul 18, 2025

·

Stayed 1 night

Nice Modern entry. AMAZING Bartender who made excellent drinks & Food served, one of the best hotel bar/restaurants I have had. I would definitely go back again

8

lynn

Oct 11, 2025

·

Stayed 2 nights

Clean room, we booked this hotel because it has an EV charger but it was only for Tesla and even though we have an adapter, it didn’t work. Great stay though

10

Denise

Aug 7, 2025

·

Stayed 1 night

Room was nice and clean- secured parking area for guests nice since there were some people outside in the back of the building that were a little questionable (not the properties fault). I was bummed that the hot tub jets were not working and there was no sign or warning- when I asked they said the hot tub works but not the bubbles.

10

MEGAN

Aug 24, 2024

·

Stayed 1 night

I was very pleasantly surprised. Room seemed updated, clean, building and property were very nice and clean. Large gated parking area was a big plus as Yakima isn't the safest. No complaints at all.

6

Karlynn

Apr 15, 2024

·

Stayed 1 night

Check in was easy and the common areas in the lobby were nice. There is a bar and restaurant, but we didn’t try them. The room was ok, the beds were comfortable. The hallways were kind of worn, the carpet was stained and the plastic covers on the walls were falling off, I had to pick one up and lean it on the wall in order to roll my suitcase down the hall. The soundproofing wasn’t great, we could hear the people above us. The gated parking was nice, as it isn’t a great neighborhood. We were really looking forward to the hot tub, but it was broken and out of service, had I known this, I would’ve booked somewhere else. For what we paid, it felt very overpriced. For $240 a night, I’d expect a working hot tub and maybe breakfast. There are definitely better deals on hotels in Yakima. We won’t be back.

4

Hollis

Dec 27, 2022

·

Stayed 19,352 nights

The only reason I got the room there was for the pool. It was closed for the majority of the time. The staff didn't care. Not a good neighborhood; a lot of car prowlers, and it sounded like they might have been in the parking lot at night.

2

Karly

Feb 6, 2023

·

Stayed 1 night

Our room smelled awful, the pool was broken and we where not told so. Check in took 30 mins, and the area in which the hotel sits is a bit sketchy.

8

Valerie

Aug 5, 2025

·

Stayed 1 night

Stayed twice in one week. Loved the secure parking lot. Very clean. Arrived late and we were checked in in less than 5 minutes

8

Natalie

Mar 13, 2023

·

Stayed 2 nights

The gated parking was a nice feature. The restaurant and bar was also nice with a hood menu selection. The hotel was understaffed, but still friendly. The pool area was busy and they didn’t have towels available both times we used it, probably due to the understaffing.

10

Nancy

Aug 20, 2024

·

Stayed 1 night

Great location. Secure parking, nice beds, super clean.

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Cleanliness

Reviews frequently praise very clean rooms and common areas. A smaller but repeated set of comments cite lapses like stained carpets or linens, a dirty tub, hallway messes, and occasional odors.

Related guest reviews

10

DEANNA

May 9, 2025

·

Stayed 1 night

Clean, quiet

10

Patrick

Dec 15, 2025

·

Stayed 1 night

Room was spotless, staff was courteous, a few even went above and beyond. This was a trip from western WA to visit family. I believe we have found out home base for when we visit Yakima.

10

Antonio

Jun 22, 2025

·

Stayed 1 night

No complaints except our bathtub was very dirty. Rings around the tub and it’s not stains . Some people bathe their kids and a clean tub would be nice

6

William

Jul 1, 2024

·

Stayed 1 night

The rooms are very large, but the carpets are filthy. Stained and also a large wet spot between the beds that my daughter stepped in with socks only. The beds are not comfortable, and the front counter attendant when we checked in was so short with us when we asked for an early check in. We were told to call back in an hour, and all thought she called us with in 30 minutes to let us know we could check in, her original rudeness could not be overlooked.

10

Noe

Oct 13, 2025

·

Stayed 1 night

Clean Room

10

DeVon

Aug 29, 2025

·

Stayed 1 night

Nice room, clean and quiet motel. Good restaurants downtown.

10

Karen

Sep 11, 2024

·

Stayed 1 night

The property was very clean and safe with fenced in parking. The staff was very nice and friendly.

4

Austin

Nov 8, 2024

·

Stayed 2 nights

I stay at this holiday inn and the one in Union gap and the one thing I’m getting tired of seeing is the room not as clean as it could be pre stains on the toilet hairs in the shower and bed stains blood stains on the sheets house keeping needs to step up there game and clean the rooms better this isn’t a motel 6 DO BETTER!!!

6

Kevin

Sep 12, 2025

·

Stayed 1 night

The stay was ok But hotels.com. Really sucks for booking. Ok prices. But they missed up on the Dates and how many was checking in. As far as the Hotel was ok other then the POOL and SAUNA Room pools were clean but expect Salt water purified water BUT THE BIGGEST COMPLAINT is the Room is not Family friendly you can not hear anything said in room do to the Echo that did not make it fun as well as a spot of blood on cover bed spread. And the key cards only worked half the time. And you have to pay for breakfast it not included.

6

Alejandro

Oct 1, 2024

·

Stayed 1 night

When we arrive (12 am) we got our room on 2nd floor. The floor was dirty with vomit. In the next mornint when we left the vomit was stil there. That wasn't nice

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Rooms

Rooms are generally spacious, modern, and comfortable with many noting good beds. Some report traffic or neighbor noise and a few design or maintenance quirks like loud HVAC, intrusive morning light, or key-card-controlled lighting.

Related guest reviews

10

louie

Feb 24, 2023

·

Stayed 4 nights

All was great, except the AC unit, very very loud. Because it was so cold, we needed the heater, but our last day there, we unplugged it, to get a good nights rest. We were in town for a total of 4 nights, so, yeah, we needed sleep.

10

Phebe

Jun 1, 2023

·

Stayed 2 nights

We stopped in Yakima to visit my brother briefly, and this hotel was in the perfect location. Room was really comfortable and spacious. The restaurant downstairs has great food and provides a delicious breakfast (not included unless you pay ahead, though). Very kind and helpful staff througho9ut the hotel and restaurant.

4

Saul

May 23, 2025

·

Stayed 1 night

The room was facing east and the windows allowed sun beams to hit your face at Dawn. No good sleep after that.

10

Gail

Aug 4, 2025

·

Stayed 1 night

Staff friendly, property clean, noisy from Yakima Ave on the weekend.

8

Marie

Jun 17, 2025

·

Stayed 2 nights

The room was spacious and comfortable. I didn’t like having to use a key card to operate the entryway light and bathroom light.

6

Shirley

Jul 22, 2024

·

Stayed 1 night

The area outside was extremely noisey until after 1 in the morning with hot rods racing on the street. It was like staying on a race track. This is your basic hotel but very noisey.

6

Nancy

Sep 29, 2024

·

Stayed 1 night

It was good clean and comfortable. The only issue we had is the room next door had a very noisy night. They had the tv extremely loud it sounded like we were watching tv in our room. They turned it off at around 7am so all night it was on and they would argue and slam doors and scream it was bad. We called downstairs but it didnt do any good. Good thing we just stayed one night with our 3 kids.

10

Diane

Mar 18, 2024

·

Stayed 1 night

The property was very clean Parking was easy and secure Room was very comfortable and large Beds and pillows were very comfortable

10

Pamela

Mar 26, 2024

·

Stayed 1 night

We enjoyed this place. Beds are very comfortable.

10

Valerie

Aug 1, 2025

·

Stayed 1 night

Very clean. Spacious rooms. Noise street in the AM. I would stay again.

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AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff and quick check-in, with standout bar and front-desk service noted. Others report inconsistent service, including rude interactions, billing or reservation problems, and slow or inadequate responses to concerns.

Related guest reviews

10

Patrick

Dec 15, 2025

·

Stayed 1 night

Room was spotless, staff was courteous, a few even went above and beyond. This was a trip from western WA to visit family. I believe we have found out home base for when we visit Yakima.

2

carlos

Jul 2, 2023

·

I got my shoes stolen from my room. When I when to make the official complaint, the staff from the counter to the manager had 0 customer service. To start, they never got back to me with an official response after I called the front desk multiple times. On the checkout day, they told me to wait for the manager, how after 20 min. never came out and I end up leaving because I had a plane to catch. Extremely poor customer service

10

Terri

Nov 17, 2024

·

Stayed 1 night

Excellent customer service! We encountered multiple staff members that went above and beyond!

2

Artemio

Feb 14, 2025

·

Stayed 5 nights

Booked for five nights, husband got into a severe accident and I had to leave after night 2. I asked if I could get refunded for the next two nights and I got a hard no. I'm going to be back in Yakima in September for a conference I'm planning for 60 people. Guess what hotel is not going to get my business?

10

Kimberly

Apr 28, 2024

·

Stayed 2 nights

Ashlie (swing shift) at the front desk was amazing and got me checked in quickly and was very helpful

2

Garrett

Mar 30, 2023

·

Stayed 1 night

We made reservations for this Hotel months in advance. The day of, we drove 6 hours and were very tired when we arrived. While checking in we were told that they didn't have any rooms, even though WE HAD A RESERVATION. They said that they overbooked and we would need to go to another hotel. We had already paid for the room so they said they would cover the cost. Our original reservation included a dog friendly room and breakfast. At the new hotel, we were charged the deposit for a dog friendly room and spent almost $100 for breakfast at a nearby (not fancy) restaurant. Ridiculous customer service. Would never make a reservation here again.

6

Jenny

May 5, 2025

·

Stayed 1 night

A little disappointed in our one night stay. Check in was easy. I had to call front desk twice for extra towels. They knocked on our door and placed CLEAN towels on the floor of the hallway. Keurig had a hair in it and some other things floating in it. No fan in the bathroom so we kept the bathroom door open and the steam set off the smoke detector. Tried to find a luggage cart and wasn’t offered any help. Front desk said “they took them all”. Searched every floor for a luggage cart and couldn’t find one. Was a little difficult carrying our softball gear without a luggage cart. Their buffet breakfast for $14.99 had hardly any food left. Time was 8:30am and they close at 10am. Had to go out for breakfast. Air conditioner was very loud. Sounded like a washing machine stuck on spin cycle. I like the gated parking lot and was close to the softball fields.

4

Nathan

May 16, 2024

·

Stayed 1 night

Front desk staff was rude and inconsiderate.

2

Oleg

Jul 11, 2024

·

Stayed 1 night

No complains about the property but I've been double billed. Paid full amount at Expedia and they still charged me at the reception when I arrived.

8

Marilyn

Jul 21, 2025

·

Stayed 2 nights

I enjoy this hotel because of its location and great condition. What is a hit and miss is the desk personnel. On this trip checking in was delightful because the desk attendant greeted me promptly, was friendly. Checking out was different. No other customers were around and yet not even a “Good morning!” greeting. No friendly banter. Just instructions on where to drop the keys. Indifference like this was the worst part of my stay.

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AI-generated summary based on recent guest reviews

Location

Convenient for the convention center, downtown restaurants, and freeway access. Several caution that the surrounding area feels sketchy with street noise and loitering, making the gated parking a valued feature.

Related guest reviews

10

Jay

Aug 28, 2023

·

Stayed 1 night

The property was well maintained and nice. The customer service was excellent. Unfortunately, the street people living outside of the parking compound made it a bit uncomfortable.

10

Phebe

Jun 1, 2023

·

Stayed 2 nights

We stopped in Yakima to visit my brother briefly, and this hotel was in the perfect location. Room was really comfortable and spacious. The restaurant downstairs has great food and provides a delicious breakfast (not included unless you pay ahead, though). Very kind and helpful staff througho9ut the hotel and restaurant.

10

Gail

Aug 4, 2025

·

Stayed 1 night

Staff friendly, property clean, noisy from Yakima Ave on the weekend.

6

Shirley

Jul 22, 2024

·

Stayed 1 night

The area outside was extremely noisey until after 1 in the morning with hot rods racing on the street. It was like staying on a race track. This is your basic hotel but very noisey.

6

Karlynn

Apr 15, 2024

·

Stayed 1 night

Check in was easy and the common areas in the lobby were nice. There is a bar and restaurant, but we didn’t try them. The room was ok, the beds were comfortable. The hallways were kind of worn, the carpet was stained and the plastic covers on the walls were falling off, I had to pick one up and lean it on the wall in order to roll my suitcase down the hall. The soundproofing wasn’t great, we could hear the people above us. The gated parking was nice, as it isn’t a great neighborhood. We were really looking forward to the hot tub, but it was broken and out of service, had I known this, I would’ve booked somewhere else. For what we paid, it felt very overpriced. For $240 a night, I’d expect a working hot tub and maybe breakfast. There are definitely better deals on hotels in Yakima. We won’t be back.

10

Mark

Apr 1, 2024

·

Stayed 1 night

Best property in Yakima. Close to everything.

8

Jason

Feb 25, 2025

·

Stayed 1 night

Great hotel but the neighborhood is little shady. The gate to locked parking lot not working was concerning and weighed on both in night

10

Damien

May 13, 2025

·

Stayed 3 nights

Very convenient for a conference. It is right across the street from the Convention Center. Walkable to several restaurants.

10

Nancy

Aug 20, 2024

·

Stayed 1 night

Great location. Secure parking, nice beds, super clean.

8

Marilyn

Jul 21, 2025

·

Stayed 2 nights

I enjoy this hotel because of its location and great condition. What is a hit and miss is the desk personnel. On this trip checking in was delightful because the desk attendant greeted me promptly, was friendly. Checking out was different. No other customers were around and yet not even a “Good morning!” greeting. No friendly banter. Just instructions on where to drop the keys. Indifference like this was the worst part of my stay.

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AI-generated summary based on recent guest reviews

Dining

On-site bar and restaurant get frequent praise, with several noting tasty breakfasts and good drinks. Others report drawbacks such as breakfast not being included, added charges or inconsistencies in quality and availability, and room service limited at times.

Related guest reviews

10

Phebe

Jun 1, 2023

·

Stayed 2 nights

We stopped in Yakima to visit my brother briefly, and this hotel was in the perfect location. Room was really comfortable and spacious. The restaurant downstairs has great food and provides a delicious breakfast (not included unless you pay ahead, though). Very kind and helpful staff througho9ut the hotel and restaurant.

10

John

Jul 18, 2025

·

Stayed 1 night

Nice Modern entry. AMAZING Bartender who made excellent drinks & Food served, one of the best hotel bar/restaurants I have had. I would definitely go back again

10

Janet

Jul 2, 2024

·

Stayed 2 nights

A great stay that's close to the freeway and the convention center. The restaurant menu was pleasing to several optio ns. The first night I had the blacken chicken and shrimp alfreado. Very delicious. Many selections for breakfast. Staff very nice. I enjoyed a heartfelt conversation with Rachael. 5 stars to Rachael for hospitality!

2

matthew

Jun 24, 2024

·

Stayed 1 night

We stayed at this property, which was one of the few places we could find with breakfast and an indoor pool for the kids. We arrived too late at night to swim so we planned on letting the kiddos play in the morning. Then we woke up early to have time, going to breakfast first we were approached by one of the staff who let us know that only certain rooms get free breakfast. That for everyone else it’s 14.99 per person; wow that’s a lot for breakfast so you want over fifty bucks on top of the room cost. She had not bothered to speak with anyone else that had come down at the same time as us. We had no problem getting breakfast somewhere after this was very poorly handled. Not to mention that spending almost two hundred dollars for a room, without breakfast is a bit much in my personal opinion. Together it wasn’t a good stay for my family and I will never recommend this hotel or chain again.

8

Jim

Jun 15, 2025

·

Stayed 2 nights

Very loud traffic.. not the hotels fault. Room service not available Saturday morning...buffet only for breakfast (no complimentary breakfast ) Tried room service again Saturday night, phone message said closed. I called front desk and they got it under control. Availability of hotel place to eat was "hit and miss".

10

Logan

May 28, 2025

·

Stayed 1 night

Nice quiet clean place. Great breakfast!

6

Prabhjot s khaira

Jun 28, 2025

·

Stayed 1 night

I had the breakfast free , they charged me $42 dollars.

6

Jeff

Nov 17, 2024

·

Stayed 1 night

Hotel was in a great location. Fairly high price for a nights stay. They do have a locked parking area which is nice. You do have to pay for breakfast which was a bummer and it’s not any fancier than most hotels. No free water available either. It is a solid hotel but for the price there should have been some catered things.

6

Jenny

May 5, 2025

·

Stayed 1 night

A little disappointed in our one night stay. Check in was easy. I had to call front desk twice for extra towels. They knocked on our door and placed CLEAN towels on the floor of the hallway. Keurig had a hair in it and some other things floating in it. No fan in the bathroom so we kept the bathroom door open and the steam set off the smoke detector. Tried to find a luggage cart and wasn’t offered any help. Front desk said “they took them all”. Searched every floor for a luggage cart and couldn’t find one. Was a little difficult carrying our softball gear without a luggage cart. Their buffet breakfast for $14.99 had hardly any food left. Time was 8:30am and they close at 10am. Had to go out for breakfast. Air conditioner was very loud. Sounded like a washing machine stuck on spin cycle. I like the gated parking lot and was close to the softball fields.

8

Logan

Jul 19, 2024

·

Stayed 1 night

Gated parking was a nice touch. Was disappointed that the hot tub was shut down at 10pm since we arrived at 10pm after a long road trip on our motorcycle. Bed was terrific and comfy! Breakfast was outstanding!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$101
February	$105
March	$130
April	$118
May	$136
June	$119
July	$111
August	$116
September	$165
October	$159
November	$128
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $142	3 $174
4 $163	5	6 $272	7	8 $292	9 $199	10 $212
11 $101	12 $112	13 $118	14 $142	15 $103	16 $110	17 $114
18 $102	19 $117	20 $128	21 $187	22 $168	23 $117	24 $111
25 $91	26 $108	27 $109	28 $108	29 $100	30 $113	31 $114

Holiday Inn Yakima by IHG

Prices for Holiday Inn Yakima by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Comms, Accessible Tub)

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Premium Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds

Premium Room, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Accessible (Comms, Accessible Tub)

Premium Room, 1 King Bed with Sofa Bed, Jetted Tub

Standard Room, 1 King Bed

Premium Room, 1 King Bed

Guest reviews of Holiday Inn Yakima by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Yakima by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $118	21 $131	22 $252	23 $342	24 $201	25 $233	26 $132
27 $175	28	29 $164	30 $120