Name: Rockport Inn and Suites
Address: 183 Main Street, Rockport, Gloucester, Massachusetts, United States of America, Rockport, Massachusetts, US
Price range: $194–$455 per night
Rating: 8.4

What guests think

At Rockport Inn and Suites, travelers highlight clean, generally comfortable rooms and a convenient location near Rockport and Gloucester, while opinions diverge on maintenance and service, with some praising helpful staff and others noting lapses and dated areas.

Guests like the indoor pool and outdoor fire pit, though several mention the pool can be cool or not clean, and that a former hot tub is no longer available. The free breakfast is simple, largely packaged items with limited hot options; some found it adequate, others expected more. Housekeeping is typically by request only, and a few reviews report inconsistent hot water, weak Wi-Fi in some buildings, and wear in rooms or small bathrooms. Overall, expect a straightforward, motel-style stay with practical comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and outdoor fire pit are popular, and parking is easy. Several guests reported the pool as cool or not clean and noted the former hot tub is no longer available.

Related guest reviews

8

Michael

Nov 18, 2025

·

Stayed 1 night

Easy parking, room was spacious and warm. Check in was easy as 1,2, 3 .

6

Marco

Feb 19, 2025

·

Stayed 2 nights

The swimming pool room and pool were quite cold and dirty. Mold. The hallway walking down to the swimming pool smelled like a box of mushrooms and radishes. We found a cockroach in our bathroom!! Online photos look great. What little staff we interacted with were nice but, I would not stay here again.

8

Valerie

Jul 20, 2025

·

Stayed 3 nights

Check in was smooth. Breakfast was simple but they had yogurt, bagels, pastries and fruit. Location was comfort were good. Enjoyed the pool and fire pit in the evening.

8

Diane

Sep 12, 2025

·

Stayed 2 nights

Good location, walkable, nice indoor pool, affordable, pretty courtyard with fire pit. Rooms clean and comfortable with frig and microwave. could use update. No batteries in the alarm clock and no info in rooms about hotel rules. Breakfast is JUST grab and go good for snacks,,only packaged items and was poorly stocked. Staff did get items when asked though. No cleaning staff on a Tues night. Overall pleasant stay and would stay again, but maybe only on weekday. Would have been way overpriced on weekend for what it was.

8

Leonard

Aug 28, 2025

·

Stayed 3 nights

Great accommodations with comfy room and spacious bath/dressing area. Parking outside your door but without that "motel" feel. Nice indoor pool and outdoor fire pit areas, decent breakfast offerings and friendly staff. Only minor negative was lack of housekeeping service over the 4 days/3 nights we were there. Will return!

8

Jeffrey

Nov 1, 2025

·

Stayed 4 nights

Rockport Inn and Suites was a perfect selection for our four night visit to the area. The location was very convenient and the hotel lived up to expectations. Staff was kind and helpful. We enjoyed the indoor pool which was nicely maintained and the outdoor seating area with fire pit.

6

Carmen

Jun 29, 2025

·

Stayed 2 nights

We were looking forward to using the pool during our stay but we’re not comfortable swimming in it. It was not clean, a lot of debris sand or something in the bottom and stuff floating on the surface for multiple days.

6

John

Oct 27, 2024

·

Stayed 1 night

The pictures are very misleading! Not as clean or nice. Also we saw on Google maps that there was a hot tub. Definitely not anymore! A little disappointed.

6

Peter

Jul 24, 2025

·

Stayed 3 nights

Condition of the hotel has gone downhill in the past few years. I have stayed there MANY times in the past thirty years or so, but I was disappointed in this stay. The room had hair and debris in the bathtub, and nooks and crannies in various places in the room. The rooms are now very basic, no table or chairs, just a small desk with an office chair. There is a HUGE empty space where the table and chairs used to be. There is also no longer any daily housekeeping for a multiple night stay, something I consider a necessity! I was also disappointed to find that they had filled in the jacuzzi by the pool! That was one of the main attractions to this hotel over the others in the area!!

10

Angela

Sep 17, 2025

·

Stayed 1 night

I like the pool and the fireplace in the backyard. Personnel very nice and caring.

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Cleanliness

Many guests find rooms and grounds clean, but others report lapses such as dirty tubs/carpets, damp or musty odors, and occasional pests (ants, cockroaches, bedbugs). Housekeeping between days is on request and was sometimes missed.

Related guest reviews

10

Cindy

Mar 17, 2025

·

Stayed 1 night

The first thing I noticed when I walked in was the cleanliness of the facility and a nice clean smell (not chemical smell) both in the lobby and in the room. The bathroom was immaculate (I am very picky). Bedding was nice and bed was comfortable. Overall, highly recommended. I would definitely stay here again.

10

Julie

Nov 18, 2025

·

Stayed 1 night

Clean hotel, courteous and friendly staff. Plentiful breakfast and nice pool area. Will definitely recommend!

6

Valerie

Dec 30, 2024

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Stayed 2 nights

Old and tired. Needs a do over. My ceiling in the bathroom was stained and had a Kleenex tissue stuffed into a hole near the shower pipe. Don’t think tiled area was vaccuumed, found a used bandaid stuck to the bottom of my slipper. Yuck! Room was so dark with dark carpet, navy blue walls and tired old furniture I thought it was nighttime all day. This used to be a vibrant motel years ago. If it can’t be kept up sell it!!! Rockport needs another motel but not in this condition. Even the whiskey barrel planters outside the room doors had last summer’s dried up dead flowers in them! Is this now A PATEL HOTEL????? Makes me wonder!!! It’s sad to see it in this condition

6

Reagan

Oct 26, 2024

·

Stayed 2 nights

There was rust in the bathroom on the shelves, the tub was very stained, the breakfast was only bagels and muffins , no hot food. Lack of evening staff , water was cold for showers heat wasn’t consistent in the shower.

6

Miltiadis

Feb 9, 2025

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Stayed 2 nights

Hotel is cute, area is nice and convenient especially since it's on Main Street. However it was dirty, I had ants in my bathroom, my toilet had skid marks in the bowl, and the bathtub was fairly dirty. I had to clean the tub several times before I felt comfortable to take a shower. Other than that the hotel was nice enough.

6

Jessica

Aug 23, 2024

·

Stayed 4 nights

We stayed 4 nights. The first night I spotted a roach (I took a picture of it and googled it) in the bed so I emailed the front desk (from their website) and did not receive a response. The next morning my partner woke up with bed bug bites. We tore the sheets off and did not find any live bugs, but did find evidence of bed bugs. We went up front and the staff were very accommodating. They inspected and said it wasn’t bed bugs but still moved us to a different suite. They were very nice and compassionate and I could tell they truly wanted to assist. I would not stay again though. Now we have to make sure to treat all of our clothes and bags before taking them home

4

jackie

Sep 27, 2025

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Stayed 1 night

The room was so muggy and felt damp. It smelled like a wet dog and we all woke up with sore throats. It didn’t feel clean at all.

2

Cameron

Oct 25, 2025

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Stayed 2 nights

The room was so dirty. Carpets were filthy, tub was falling apart. Spiders. My kids found candy wrappers in their bed. The main lodge was nice, maybe some of the other buildings are better than where we ended up. Breakfast was bagels/hard-boiled eggs/oatmeal packets/cereal.

8

Matthew

Sep 8, 2025

·

Stayed 3 nights

I understand that it's not necessary for housekeeping to clean rooms daily, but not having any type of cleaning, i.e. picking up trash for 4 days is a bit ridiculous.

6

richard

Nov 27, 2025

·

Stayed 1 night

Bed bugs

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Rooms

Rooms are generally spacious and comfortable with basics like a fridge and microwave, but decor feels dated in places and some bathrooms are very small. Several guests noted weak Wi-Fi in certain buildings and worn pillows or sheets.

Related guest reviews

10

KIMBERLY

Dec 2, 2024

·

Stayed 1 night

The room was bigger than most hotel rooms. Everything was just as you would expect it. Room/bathroom was clean. No issues finding a parking spot. Could not hear neighbors. A very good experience. Will be returning.

10

William

Sep 21, 2025

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Stayed 1 night

This is one of the most affordable hotels we located, and we appreciated the staff and hotel itself. Our room was spacious.

10

David

Oct 1, 2025

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Stayed 2 nights

The room was spacious and very comfortable. It felt like home and even had a sofa.

6

Mauricio

Aug 6, 2025

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Stayed 1 night

The property is in a nice area, but rooms are dated ( needing renovation)

6

David

Jul 30, 2024

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Stayed 2 nights

It costs a lot for what you get, the staff was the continental breakfast was mostly bagged individual items. The bathrooms were microscopic----only 1 person at a time.

8

Faye

Aug 18, 2025

·

Stayed 2 nights

Overall, our stay here was nice. The room was clean, but a bit more basic than expected based on the photos in the listing. It did have a microwave and mini fridge, which was appreciated as many hotels do not have these amenities anymore. The one real issue we had was with the Wi-Fi. The login info was provided, but it didn’t quite reach our room and we only had about one or two bars the entire time we were there and due to the location of the hotel we did not have great cell phone reception. The area is beautiful though, and the outdoor seating area was very comfortable. The pool does get taken over by lots of children, if you’re hoping for a relaxing swim. One other thing that was not an issue for us, but could be for people with mobility issues is that it was a pretty high step up to get into our room from the sidewalk. I do believe there are more easily accessible rooms, though in the main building.

10

Lisa

Aug 21, 2025

·

Stayed 1 night

The room was comfortable and quiet The bed was comfortable WiFi did not work well in the group of rooms (the 400s) I was in but probably was fine closer to the office

10

Alisha

Sep 21, 2025

·

Stayed 1 night

This is definitely an older hotel not in perfect shape but it's very acceptable and comfortable. The location is very close to R

8

Sara

Oct 17, 2024

·

Stayed 3 nights

Beds said queen they felt like full size. Pillo2s totally mush too.

8

Michael

Sep 23, 2024

·

Stayed 1 night

Hotel is in a great location and the staff is very nice. The room was a bit dated though and the layout of the bath and dressing area is a tad awkward. The pool and outdoor fire pit area looks great but we did not have the opportunity to use either. Continental breakfast was good but nothing special.

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Service

Staff are frequently described as friendly and helpful, with easy check-in and issue resolution in some cases. However, multiple reviews mention inattentive or curt front-desk interactions and limited routine housekeeping unless requested.

Related guest reviews

4

Courtney

Jul 22, 2025

·

Stayed 6 nights

Their front staff were annoyed when I asked to have our room cleaned. They should come and clean the rooms every few days, we were there a week. They didn't provide enough of anything for our room for a whole week. The rooms were not that great for what we paid for. The Bathroom was in terrible condition. I also thought we were staying in the main hotel and instead put in this motel style room outside the main building. The breakfast was terrible. They were out of coffee every day, and the staff were just standing around, not attending the breakfast bar. The food was never restocked either. It seemed like supporting the guests was an inconvenience. I have never stayed at such a terrible place with terrible hospitality. I don't recommend this place.

10

Kathleen

Oct 22, 2025

·

Stayed 1 night

Attentive staff. Clean room. Early check in.

6

Tracy

Aug 25, 2025

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Stayed 1 night

We checked out on Saturday, August 23rd at approximately 8:40 AM (Room 119) and the Clerk (white female, approximately in her 30’s) at the front desk was very unpleasant. No smile and acted like a bug just flew up her ass. At this time I told her that the shower/tub floor in the bathroom was very slippery and dangerous, that someone could fall and hurt themselves. Literally no reaction from her upon saying this and obviously could care less. This was very very disappointing as someone could literally kill or seriously hurt themselves if they fell in the tub.

10

maureen

Sep 22, 2025

·

Stayed 2 nights

Staff was very helpful

10

Carey

Dec 3, 2025

·

Stayed 4 nights

Friendly staff. Cozy lobby. Nice rooms.

8

Jeanne

Sep 11, 2025

·

Stayed 1 night

Very nice, clean room, beautiful pool, not great breakfast-paper and plastic, plates etc inadequate, reception desk less attentive to waiting guests

10

Linda

Aug 26, 2024

·

Stayed 3 nights

Amazingly helpful, friendly and efficient staff. Rooms were clean and comfortable and had a microwave and frig that was an unexpected bonus. Immaculately manicured landscaping and grounds. Say yes to staying here!

10

Kimberly

Jun 27, 2025

·

Stayed 1 night

We had a wonderful stay here and I absolutely loved the beautiful lobby area. What could have been a major problem for us turned out fine. When we got there, there had been a mistake made by the front desk and they had mixed up our reservation with someone else’s and given our room to them! The young man working the front desk (he didn’t make the mistake) did everything he needed to do to make sure we had a room just like we had reserved. I appreciated that he made every effort to fix the mistake that was made! I would highly recommend staying here if you’re ever in this area. They also have a laundry facility, which came in handy for us after traveling for over a week.

10

Brucene

Aug 24, 2025

·

Stayed 3 nights

Not very close to town 20+ minute walk. The hotel itself is very pretty. Most of the staff was great. The young lady who checked us in was more interested in her phone than assisting us. First time for us so we asked questions and she just shrugged her shoulders. All the rest of the staff was great.

8

Jeffrey

Nov 1, 2025

·

Stayed 4 nights

Rockport Inn and Suites was a perfect selection for our four night visit to the area. The location was very convenient and the hotel lived up to expectations. Staff was kind and helpful. We enjoyed the indoor pool which was nicely maintained and the outdoor seating area with fire pit.

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Location

Convenient base near Rockport and Gloucester; many guests walked or took short drives to shops, beaches, and the train. Setting is generally quiet.

Related guest reviews

8

Robert

Aug 17, 2025

·

Stayed 1 night

We had a great stay at the Rockport Inn and Suites. I would absolutely stay there again. Rockport is the most beautiful town and this hotel is a couple minutes down the road from Bearskin Neck. Shopping, views, restaurants, art galleries, ocean front, and so much more. Our hotel room was cozy and the staff was accommodating. We will stay again next time we travel to Rockport!

10

Monica

Sep 28, 2025

·

Stayed 1 night

Great location and clean room

10

Kim

Jul 9, 2025

·

Stayed 3 nights

I usually stay at chain hotels but this one surpassed my expectations. Staff was friendly, rooms clean. Hotel was a cute nautical theme. We spent evenings in their courtyard by the fire. Very quiet and cozy. The shopping/restaurant area is less than a mile away. Very convenient. There is also free public transportation. A stop is right across the street. We stayed 3 nights. Wish we would have stayed longer.

10

Amy

Sep 16, 2025

·

Stayed 3 nights

Super convenient to Rockport

10

Terri

Sep 21, 2025

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Stayed 2 nights

Convenient base for driving to Rockport and Gloucester. Room was acceptable, housekeeping only comes if requested. Breakfast was non-memorable but adequate. Fire pit was a lovely way to spend the evening. Good parking.

10

Sharon

May 22, 2025

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Stayed 1 night

Great location to shops and restaurants. Nice rooms .

10

Christopher

Nov 2, 2024

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Stayed 1 night

Excellent location, walkable to central Rockport. Pool excellent and a reasonable choice of breakfast items included

8

William

Jun 18, 2025

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Stayed 1 night

Lovely inn just on outskirts of Rockport although it’s not too far a walk into town. Probably needs just a little update on decor however the inn is tidy and clean and staff helpful.

10

Jeff

Jun 23, 2025

·

Stayed 1 night

Very clean and friendly. Easy 15 minute walk to down town, shops, and Front Beach.

8

Jeffrey

Nov 1, 2025

·

Stayed 4 nights

Rockport Inn and Suites was a perfect selection for our four night visit to the area. The location was very convenient and the hotel lived up to expectations. Staff was kind and helpful. We enjoyed the indoor pool which was nicely maintained and the outdoor seating area with fire pit.

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Dining

Breakfast is simple continental—mostly packaged pastries, bagels, yogurt, cereal or oatmeal—with limited fresh items and no hot options. Several guests found it understocked or expected more.

Related guest reviews

8

Neil

Oct 25, 2025

·

Stayed 1 night

Fine for what we wanted, but the amount of waste at breakfast was disappointing. Silverware, cups, plates all single-use and straight in the garbage after breakfast.

8

Terrence

Jul 14, 2025

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Stayed 1 night

The room was clean, good bed, good bathroom. Nice indoor pool. All positive except for the included breakfast. Bagels and pre-packaged pastries. No proteins/warm breakfast options.

8

Barbara

Jun 15, 2025

·

Stayed 1 night

Property was comparable to a Comfort Inn or Best Western as far as the quality of the room and property, but the included breakfast was sub-par: There were no hot options for food unless you consider making your own toast and hot water or coffee. There were yogurts and oatmeal packets available; I really can’t give much detail because I gave only a cursory look around. HOWEVER, down the street a few yards was a very small takeout place, called the Lattoff Farmhouse Kitchen, that had a quaint, tasty, and reasonably priced breakfast menu. We ordered and took our food and drinks to go, then ate at a table in the Rockport Inn’s eating area. When it came time to check out there was no one at the desk and I stood several minutes waiting to be noticed by someone in the office who was looking at a computer screen. She finally approached and said “there are two people here”, referring to the absent desk staff, and then proceeded to say I could just leave the room key if I didn’t want a receipt. I didn’t use or look at the fitness room, so cannot speak to that, but I believe there was one below the office.

6

Ashley

Jul 5, 2025

·

Stayed 2 nights

The breakfast during our stay was just processed sugar. Pastries and bagels.. it would have been nice to have some protein or a balanced breakfast for the 2-300 per night price tag

6

susan

Jul 15, 2025

·

Stayed 5 nights

Breakfast was very basic, packages of hot oatmeal, packages of pastries, cold cereal, bagels with bagels, English muffins with butter and orange marmalade, Fruit included apples and bananas. Hard boiled eggs were also available on Saturday. Beds were excellent. Had to schedule room cleaning one day in advance.

6

marge

Oct 20, 2025

·

Stayed 2 nights

Not a great breakfast selection tables not clean. Staff nice rooms comfortable

8

Diane

Sep 12, 2025

·

Stayed 2 nights

Good location, walkable, nice indoor pool, affordable, pretty courtyard with fire pit. Rooms clean and comfortable with frig and microwave. could use update. No batteries in the alarm clock and no info in rooms about hotel rules. Breakfast is JUST grab and go good for snacks,,only packaged items and was poorly stocked. Staff did get items when asked though. No cleaning staff on a Tues night. Overall pleasant stay and would stay again, but maybe only on weekday. Would have been way overpriced on weekend for what it was.

6

Amy

Jul 16, 2025

·

Stayed 1 night

The place itself was nice. I want aware that it is actually separate buildings, like townhouse apartments and not like a hotel. Also breakfast was very disappointing. Online it says buffet breakfast, but all there was was stale bagels, one banana, a few yogurts, no cream cheese. We ended up having to go out for breakfast. This alone will make it so that we will not stay there again.

8

Julie

Oct 22, 2025

·

Stayed 1 night

Breakfast was ordinary bagels and English muffins, plastic wrapped muffins etc. Room was very plain. Chairs in the room were extremely uncomfortable — soft mattress but ok. Room and breakfast/lobby area clean and comfortable.

10

Christina

Dec 24, 2024

·

Stayed 1 night

Breakfast was grab n go options

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Month	Average price
January	$116
February	$121
March	$117
April	$116
May	$157
June	$195
July	$244
August	$261
September	$217
October	$200
November	$141
December	$133

Su	Mo	Tu	We	Th	Fr	Sa
				1 $214	2 $365	3
4 $201	5 $204	6 $202	7 $251	8 $260	9 $351	10
11 $298	12 $206	13 $208	14 $204	15 $234	16 $363	17
18 $296	19 $205	20 $204	21 $305	22 $196	23 $427	24 $455
25 $197	26 $197	27 $194	28 $197	29 $260	30 $453	31 $348

Rockport Inn and Suites

Prices for Rockport Inn and Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Executive Suite, 1 King Bed

Superior Room, 1 King Bed

Standard Room, 1 King Bed

Guest reviews of Rockport Inn and Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Rockport Inn and Suites

Considering this hotel for your Rockport trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $204	21 $205	22 $201	23 $204	24 $205	25 $323	26
27 $230	28 $222	29 $202	30 $202