Name: Hotel Indigo San Diego - Gaslamp Quarter by IHG
Address: 509 9th Avenue, East Village, San Diego, California, United States of America, San Diego, California, US
Price range: $179–$973 per night
Rating: 8.58

What guests think

Hotel Indigo San Diego - Gaslamp Quarter by IHG draws praise for its walkable location near Petco Park and the Gaslamp, friendly staff, comfortable rooms, and a popular rooftop bar with ballpark views.

Common drawbacks include expensive valet-only parking and a mandatory amenity fee that some guests find poor value. Noise from Petco events, nearby bars, or the rooftop can affect certain rooms, and reviews note inconsistent housekeeping and occasional maintenance or renovation disruptions. Breakfast and the rooftop are often enjoyed, though hours or closures have frustrated some. Overall, expect a lively, convenient base with friendly service and great views, best for travelers prioritizing location over quiet or low fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar with Petco Park views is a highlight; fitness room is generally appreciated. There is no pool, and parking is valet-only with high fees and occasional long waits; some report facility closures or renovations.

Related guest reviews

6

Jennifer

Sep 1, 2025

·

Stayed 2 nights

This is NOT a 4 star hotel. It is dated, room was run down and poorly maintained. Lots of damage and wear and tear. No pool, did not live to expectation or price.

8

Dana

Aug 27, 2025

·

Stayed 2 nights

Close to petco park that is a plus…just one thing they don’t have is a pool.

10

Nancy

Aug 25, 2025

·

Stayed 1 night

Great hotel fun rooftop bar bartender Josh was good very friendly staff especially Skylar Food in restaurants were delicious.

10

Erika

Aug 21, 2025

·

Stayed 1 night

Great location if you’re staying in the gaslight District close to Petco Park and there’s several restaurants and bars in walking distance. The valley parking was extremely expensive ( $60 per night) however there is several parking garages and street parking available if you’re able to grab it. We really enjoyed our stay! definitely would stay again!

8

juan

Jun 26, 2025

·

Stayed 2 nights

The roof top bar was cool. The room was very nice and clean. Great stay for a padres game. It was a good room. The street entrance by Valet was kinda dirty for some reason but the hotel was very clean and nice on the inside. Parking is over priced.

10

Fahad

Jun 5, 2025

·

Stayed 3 nights

Friendly staff at check in. The only downside i experienced is that the roof top bar was closed due to some renovation. Did not experience my stay too much. Plenty of restaurants and bars close by.

6

Christine

May 5, 2025

·

Stayed 6 nights

This hotel was fine. The staff were friendly, and the daily room service was nice (I forgot how much I miss this post-covid). I was there during a time when the gym was shut down and then the water was shut off...which was not a big deal because it was overnight only for one night-- but whatever they were fixing resulted in a hammer drill and a lot of clanging ALL night. I couldn't sleep at all and I was a mess for my meeting the next day. They didn't even reduce the rate for the night. Every other night was good, but it took me days to recover after zero sleep and then no gym to work out the stress.

8

Suzannah

Mar 2, 2025

·

Stayed 7 nights

The staff at the hotel were very friendly and helpful. The gym was clean and the equipment was nice. Great açaí bowl at the 509 restaurant. The neighborhood was very walkable and close to the action. The only thing I did not like was the resort fee. As we already had a breakfast package, we spent most of the fee at the roof top bar/restaurant. Would have preferred more healthy take away snack food options .

8

Kamalasen

Jan 6, 2025

·

Stayed 2 nights

Good location, a few blocks from Gas-Lamp district. No self-parking available, you will have to use the valet services if you intend to park at the property. Friendly and helpful staff, decent rooms. Nice roof-top restaurant, easy to walk to the tourist destinations.

8

Patrick

Dec 30, 2024

·

Stayed 1 night

To many hidden fees added on

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Cleanliness

Many guests found rooms and public areas clean, but several report issues such as dirty or unmade linens and trash left in rooms or hallways. Overall housekeeping consistency varies.

Related guest reviews

6

Sharon

Aug 24, 2025

·

Stayed 3 nights

Visit was a let down. Last time I was there the visit was close to perfect. This time, we were right underneath the rooftop restaurant. Very noisy, particularly last evening. Cleanliness lacking in that room was not correctly made . Another day inundated with Clorox. Slippery bathroom. Felt that resort fee was a rip off . Breakfast was excellent. Front desk staff very nice

10

Melinda

Aug 22, 2025

·

Stayed 1 night

Beautiful boutique hotel just a block from Petco Park. Very walkable and close to so many restaurants and Seaport Village. We were lucky to get a free parking space in front of the hotel. Easy walking area and safe. Hotel was very updated and had so many amenities such as water and snacks in the room. Free coffee and tea also. The rooftop bar is also spectacular! We absolutely loved this hotel and will definitely book here again!

10

Rudy

Aug 1, 2025

·

Stayed 2 nights

Great location and super nice staff. The rooftop bar was great! The bedding was dirty when we arrived but house keeping quickly resolved the issue. Will stay again!

6

Roxanne

Jul 30, 2025

·

Stayed 2 nights

No pool but amenity fee, hotel was a great location, bedding was comfortable however room was not the cleanest

4

Elizabeth

Jul 12, 2025

·

Stayed 2 nights

Visited SD to celebrate wedding anniversary. Hotel is in great location near Petco park and even has a nice view of Petco field from Rooftop. Upon check in, the room we were provided was dirty, there was pubic hair on and around toilet. I provided pictures to front desk and we were moved to 722. The front desk attendant made it a point to state that housekeeping had just checked this new room and it was clean. Issues; went to take a shower and shower soap was empty, housekeeping had to bring a new bottle, the hard vinyl floors were sticky and dirty. Tried to secure our valuables in safe and it is not bolted to top of closet shelf and almost fell on my head. The safe is just sitting, protruding from closet shelf. Very heavy, a bad accident waiting to happen. My husband rolled over in bed next morning found an empty vodka bottle left from prior guest on shelf under night stand. As we were checking out, we looked under bed and discovered underwear from previous guest along with trash and a hair tie. The hotel hallways were dirty with crumbs and debris. There was a half eaten cookie sat on the table outside of 7th floor elevator for over a day. The rooftop bar, service from Felix was the best thing about this hotel. Michael front desk attendant was also really nice. We explained a glass had accidentally slipped off counter in bathroom in our room and broken. He was gracious and thanked us for letting him know. Side note, drinking glasses provided in bathroom near toilet is gross.

10

Baheerah

Jun 14, 2025

·

Stayed 1 night

The hotel was nice other than the elevator smelling like dog urine that was the only down side.

10

Chanel

Jan 25, 2025

·

Stayed 2 nights

Rooms and elevators seemed a little worn down / dated but overall was a pleasant experience. The room seemed clean so no complaints there and the service was great. Thin walls though I could hear the elevator all the way from my room.

10

Tonia Joy

Jan 20, 2025

·

Stayed 3 nights

My daughter and I stayed here for a long weekend. The hotel was very clean, and the staff was very accommodating. We felt safe walking to and from. We would stay here again.

6

Jose

Jan 11, 2025

·

Stayed 2 nights

I was having a great stay. Food is excellent and staff is very professional. Everything was excellent until on my second night I found part of a condom wrapper in my bed so I decided to rip the sheets and found disgusting stains on the mattress cover it was 2:30 am and I had to check out by 6am. Did not get any sleep after that. Then as I was making coffee I found a half rotten orange under the coffee table. Cleaning staff need to do a better job. I took pictures and showed counter staff on my way out. That is all. Thanks.

8

Monica

Aug 10, 2023

·

Stayed 1 night

This property is much older than the pictures. There was a chunk of hair left in the shower of the bathroom.

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Rooms

Rooms are often spacious and comfortable with great ballpark or city views. Potential downsides are noise (thin walls, rooftop, or Petco), some dated wear, and notably slippery shower floors.

Related guest reviews

8

Daniel

Aug 1, 2025

·

Stayed 9 nights

PROS: Nice, modern hotel. Rooms were very spacious with lots of storage and a safe. Beds were very comfortable, especially the pillows. Bathroom was large and spacious as well. Restaurant for breakfast was nice with good options, along with the bar in the evening which had a good range of food and drinks. Staff were polite and helpful. CONS: Shower heads could do with a clean as the holes were clogged and didn't let that much water out. Room servicing was very good, however they always seemed to arrive in the late afternoon when we were using the room so we had to leave and come back which was frustrating. Our main negative was how expensive the hotel is. The daily charges of £25 dollars added to your bill at the end for amenities was a bit much - so really the free WiFi and free water was not actually free! I'd stay again but would have to think about all the additional charges first.

8

Eric

Jul 31, 2025

·

Stayed 3 nights

Ask for a room thay doesn’t face Petco park. While the view is nice, the noise is inescapable. There’s also a very loud bar that blasts music till 10pm.

8

Laraine

Apr 27, 2025

·

Stayed 2 nights

Great location, a block from Petco stadium. Traffic in the area was not as busy as other surrounding hotels. Our room had a great view of Petco park. Room could use some maintenance and new/fresh towels.

6

Alex

Feb 20, 2025

·

Stayed 2 nights

Overall a pretty below average experience for our three night stay. On the plus side, the hotel is centrally located. The rooms are small but nice. They provide two free bottles of water. Very nice rooftop bar. My main issue is with the staff I dealt with. Front desk staff was below par. We didn't get our two free water bottles on check-in. We decided to add on a third night to our stay and I spoke with the front desk beforehand to make sure that the extra night got added on without issue. Instead, we got locked out of our room when we got back and the room wasn't cleaned on the last night. The employees always seemed to be eating simultaneously while talking to me. A few other minor things Absolutely zero view other than looking into other people's windows. For $400 a night I would expect a little better than a view of a dumpster and other people's bedrooms. Ice machine didn't work. Elevator access was fairly frustrating because the card reader only worked intermittently. The shower floor is literally the most slippery I have ever used out of probably thousands of hotels I've used. I'm surprised more people haven't slipped. $65 a night for valet seems a bit high. It also seems understaffed as there seemed to be only one person at any time to pick up or drop off vehicles. So overall, a below average experience. I'll stick to the Hard Rock next time I come back to that part of town.

10

Marina

Feb 11, 2025

·

Stayed 2 nights

Great location, really nice, very spacious and comfortable rooms! Rooftop bar is a plus for sure.

10

nora

Feb 6, 2025

·

Stayed 2 nights

We had an incredible birthday weekend stay at Hotel Indigo. The moment we walked into the chic lobby we were greeted by a cheery and helpful staff. We got a room upgrade to a suite with amazing views of Petco park, thank you Michael ! The room was spotless and the bed was a dream of comfort. The location was perfect, walking distance to a variety of great restaurants and shops. On our last day we needed to store our luggage because we had a late flight out and Imani was so friendly and gracious helping us with our bags and making sure we had access to the hotel amenities ! Will definitely come back !!

6

Robin

Sep 20, 2024

·

Stayed 1 night

The showers had no safety strips in them to prevent falls, and I fell in the shower and tore the ligament in my left wrist. Eight weeks post visit. I am still trying to get my wrist back to normal. When it was reported to the front desk, their comment was is the management knows about this, but they haven't taken care of it. This is more negligence than anything, but overall the hotel and staff was great.

8

Staci

Feb 6, 2024

·

Stayed 3 nights

The hotel and our room were great! We had a nice view of city and could see the stadium and water. It was spacious. Customer service at front desk and restaurant were excellent! Shout out to Harmony who checked us in and was fabulous!! Only thing I would say is walls are thin and you can hear everything from rooms next door. Overall we were very happy and would stay again.

8

Kerry

Jun 6, 2023

·

Stayed 2 nights

I had a King Studio Suite with a view of Petco Park. It was on the tenth floor, but unfortunately above the Level 9 Rooftop Bar. I stayed on a Friday and Saturday night, so they were open until Midnight. It was quite noisy from the music and people just outside the window. Overall the room was nice, but I would choose a different room next time.

6

Lawrence

Mar 15, 2023

·

Stayed 3 nights

I had not stayed at this property for about 10 years. It used to be a unique and modern/trendy kind of hotel but is now losing its luster - needs an update. An example is the worn out wooden facing of the bathroom vanities that are scuffed and faded.

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Service

Staff are frequently praised as friendly, welcoming, and accommodating, with standout front desk and breakfast service. However, experiences vary, with reports of slow or rude responses and delays with valet.

Related guest reviews

10

Darian

Nov 12, 2025

·

Stayed 3 nights

Great staff

10

Bobbie

Sep 1, 2025

·

Stayed 1 night

Close to Petco Park, clean, and very friendly and helpful staff.

10

Sharon Evelyn

Sep 1, 2025

·

Stayed 4 nights

Loved the location ,front desk young lady who checked us in really helpful Not sure about daily fee with no pool With stay again

10

Shannon

Jun 16, 2025

·

Stayed 1 night

Everyone that I experienced while there was so professional and friendly. The hotel is beautiful and the room was comfy. Perfect one night stay.

10

Tania

Jun 3, 2025

·

Stayed 4 nights

let me check in early and check out late (very accommodating for my business trip) Helpful and kind staff. I have stayed here before on a personal trip, now my business trip. Will definitely return.

10

Glenna

Jun 2, 2025

·

Stayed 5 nights

Staff were excellent, especially Harmony!

10

Elizabeth

Mar 31, 2025

·

Stayed 4 nights

We had a five star experience at the Hotel Indigo. Everything met or exceeded our expectations. Location was perfect for baseball at Petco Park. Room, lobby, rooftop bar all were top notch. Shout out to Sergio who served us delicious breakfast during our stay. We will return!

6

Alex

Feb 20, 2025

·

Stayed 2 nights

Overall a pretty below average experience for our three night stay. On the plus side, the hotel is centrally located. The rooms are small but nice. They provide two free bottles of water. Very nice rooftop bar. My main issue is with the staff I dealt with. Front desk staff was below par. We didn't get our two free water bottles on check-in. We decided to add on a third night to our stay and I spoke with the front desk beforehand to make sure that the extra night got added on without issue. Instead, we got locked out of our room when we got back and the room wasn't cleaned on the last night. The employees always seemed to be eating simultaneously while talking to me. A few other minor things Absolutely zero view other than looking into other people's windows. For $400 a night I would expect a little better than a view of a dumpster and other people's bedrooms. Ice machine didn't work. Elevator access was fairly frustrating because the card reader only worked intermittently. The shower floor is literally the most slippery I have ever used out of probably thousands of hotels I've used. I'm surprised more people haven't slipped. $65 a night for valet seems a bit high. It also seems understaffed as there seemed to be only one person at any time to pick up or drop off vehicles. So overall, a below average experience. I'll stick to the Hard Rock next time I come back to that part of town.

4

Shreya

Dec 30, 2024

·

Stayed 2 nights

Would not recommend staying here. Extremely rude front desk staff. Very noisy rooms that kept us up almost the entire night. Stayed 2 nights and complained about air conditioning both nights, were told that they’ll be sending in some sort of a fan that never arrived. Espresso machine not working at breakfast. Didn’t get the feel of any other Indigo property we have stayed at.

6

Lenne

Sep 9, 2023

·

Stayed 1 night

We had to ask for valet parking as all the employees were too busy conversing with each other. It seemed like an inconvenience for them to assistance us. The front desk was rude and she was originally outside occupied with the valley workers to assists us. Not very professional. And when we did have questions instead of answering us a paper was handed to us.

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Location

Excellent, walkable base near Petco Park, the Gaslamp, and the convention center. Urban surroundings can be lively with some street noise and visible homelessness.

Related guest reviews

10

Ronald

Sep 13, 2025

·

Stayed 2 nights

Great place, great location, friendly

10

Melinda

Aug 22, 2025

·

Stayed 1 night

Beautiful boutique hotel just a block from Petco Park. Very walkable and close to so many restaurants and Seaport Village. We were lucky to get a free parking space in front of the hotel. Easy walking area and safe. Hotel was very updated and had so many amenities such as water and snacks in the room. Free coffee and tea also. The rooftop bar is also spectacular! We absolutely loved this hotel and will definitely book here again!

10

Erika

Aug 21, 2025

·

Stayed 1 night

Great location if you’re staying in the gaslight District close to Petco Park and there’s several restaurants and bars in walking distance. The valley parking was extremely expensive ( $60 per night) however there is several parking garages and street parking available if you’re able to grab it. We really enjoyed our stay! definitely would stay again!

10

Rebecca

Aug 6, 2025

·

Stayed 1 night

Great place for a night around the gas lamp district. We went to a concert at Petco Park and it was perfect! Walkable to everything you need, friendly staff, clean rooms and in the heart of everything!

10

Katherine

Jun 25, 2025

·

Stayed 4 nights

We loved the location and closeness to Petco Park and all of our favorite gaslap spots. We would love to stay again sometime.

10

Lerae Ann

Jun 1, 2025

·

Stayed 2 nights

Close to bars, restaurants and Petco field.

8

Chapin

Mar 15, 2025

·

Stayed 1 night

we stayed for just one night - but it was an easy and comfortable stay. kudos to the valet who found us a street parking spot just across the street. and everyone at the front desk were very friendly and personable. the only downside was walking around gaslamp district at night - saw some homeless people with mental illnesses screaming and throwing things. so sad, that is something as a country we need to fix.

8

Velma

Jan 27, 2025

·

Stayed 2 nights

Very nice hotel, clean on the inside and very friendly staff. If you are going to walk to the Gaslamp District be mindful that there are homeless people sleeping on the street a lot of urine, bad smells in the area and walk in groups.

8

Rosa

Jan 21, 2025

·

Stayed 1 night

Loved that it was walking distance to gas lamp district.

10

Gad

Feb 23, 2024

·

Stayed 4 nights

Stayed 4 nights for business, hotel is walking distance to Convention Center (about 15 minutes walk). Arrived at 10:30am, official check-in is 4pm, but they gave me a room early, without charge. Breakfast at the 509 restaurant was very good with very nice service by Sergio. Gym is open 24/7. Room is comfortable and clean, and general service is fast and efficient.

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Dining

Breakfast and on-site dining, especially the rooftop, receive many compliments for food and views. Service and hours can be inconsistent, with occasional closures and higher prices.

Related guest reviews

8

Daniel

Aug 1, 2025

·

Stayed 9 nights

PROS: Nice, modern hotel. Rooms were very spacious with lots of storage and a safe. Beds were very comfortable, especially the pillows. Bathroom was large and spacious as well. Restaurant for breakfast was nice with good options, along with the bar in the evening which had a good range of food and drinks. Staff were polite and helpful. CONS: Shower heads could do with a clean as the holes were clogged and didn't let that much water out. Room servicing was very good, however they always seemed to arrive in the late afternoon when we were using the room so we had to leave and come back which was frustrating. Our main negative was how expensive the hotel is. The daily charges of £25 dollars added to your bill at the end for amenities was a bit much - so really the free WiFi and free water was not actually free! I'd stay again but would have to think about all the additional charges first.

10

Steve

Jul 20, 2025

·

Stayed 2 nights

Great hotel, view from rooftop bar amazing, restaurant in lobby has amazing breakfast options

6

Fernando

Jun 20, 2025

·

Stayed 3 nights

the posted hours of their bars and restaurants were not honored

4

Lindsay

Jun 8, 2025

·

Stayed 1 night

Would not return. They have an advertisement on their 12 that says 24 hour room service and it's not true. Their rooftop restaurant closes earlier their advertised. We were give a $15 credit to use that we were not able to because the restaurant closed early.

10

Fahad

Jun 5, 2025

·

Stayed 3 nights

Friendly staff at check in. The only downside i experienced is that the roof top bar was closed due to some renovation. Did not experience my stay too much. Plenty of restaurants and bars close by.

10

Elizabeth

Mar 31, 2025

·

Stayed 4 nights

We had a five star experience at the Hotel Indigo. Everything met or exceeded our expectations. Location was perfect for baseball at Petco Park. Room, lobby, rooftop bar all were top notch. Shout out to Sergio who served us delicious breakfast during our stay. We will return!

8

Suzannah

Mar 2, 2025

·

Stayed 7 nights

The staff at the hotel were very friendly and helpful. The gym was clean and the equipment was nice. Great açaí bowl at the 509 restaurant. The neighborhood was very walkable and close to the action. The only thing I did not like was the resort fee. As we already had a breakfast package, we spent most of the fee at the roof top bar/restaurant. Would have preferred more healthy take away snack food options .

10

Carsel

Nov 29, 2024

·

Stayed 1 night

Great! The rooftop bar and kitchen was amazing! The Chefs were awesome! Food 😋 delicious!!

10

Pamela

Jan 22, 2024

·

Stayed 2 nights

Eclectic design, comfortable room, friendly staff, delicious food.

8

Susan

Feb 17, 2023

·

Stayed 2 nights

Located in walking distance to restaurants and bars. Check in and out was a smooth process. I was greeted by friendly staff. Room was clean and spacious. The only thing that I was not impressed with was the service at the roof top bar! 3 bartenders that seem to focus and serve who caught their attention while the gentleman I was with was by passed and ignored for quite a length of time! He waited patiently and held his cool while I almost lost mine! The food and drinks are not cheap so the service really should be better! I would recommend staying here but definitely would not recommend the roof top bar!

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Month	Average price
January	$184
February	$294
March	$300
April	$307
May	$228
June	$308
July	$314
August	$267
September	$321
October	$262
November	$202
December	$207

Su	Mo	Tu	We	Th	Fr	Sa
				1 $292	2 $851	3 $973
4 $379	5 $374	6 $268	7 $232	8 $234	9 $233	10 $288
11 $656	12 $657	13 $504	14 $188	15 $197	16 $472	17 $628
18 $274	19 $281	20 $251	21 $258	22 $258	23 $238	24 $221
25 $179	26 $193	27 $207	28 $210	29 $207	30 $417	31 $553

Hotel Indigo San Diego - Gaslamp Quarter by IHG

Prices for Hotel Indigo San Diego - Gaslamp Quarter by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed (Gaslamp View)

Premium Room

Studio Suite, 1 King Bed, Park View (Petco Park View)

Room

Premium Room, 1 King Bed, City View

Room, 2 Queen Beds, Roll-In Shower (Mobility Accessible)

Suite, 1 King Bed (Gaslamp Quarter View)

Room, 1 King Bed

Premium Room, 1 King Bed, Park View (Petco Park View)

Suite, 1 King Bed (Centerfield View)

Room, 2 Queen Beds

Premium Room, 2 Queen Beds (Gaslamp View)

Room, 1 King Bed, Accessible (Mobility Accessible)

Suite, 1 King Bed, Roll-In Shower (Mobility Accessible)

Premium Room, 2 Queen Beds, City View

Guest reviews of Hotel Indigo San Diego - Gaslamp Quarter by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Indigo San Diego - Gaslamp Quarter by IHG

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $307	19 $301
20 $229	21 $324	22 $265	23 $213	24 $254	25 $392	26 $280
27 $188	28 $186	29 $193	30 $192