SpringHill Suites by Marriott Oklahoma City Moore

Hotel was clean. Front desk was nice. The only thing I didn’t like was how dirty the pool was. It showed neglect.

The bed was uncomfortable and the room was hot despite adjusting the hvac unit. Housekeeping didn’t take care of our room while we were out and about. The room was nice. The frosted glass doors are aesthetic but offer limited privacy to those staying in the room. There were a lot of unattended children and teenagers using the facilities (pool, exercise room, etc.) who also roamed the halls at night.

Small parking lot if you are towing a trailer. Friendly staff and clean.

Upon check in there was a very large, loud group of people whom the gentleman checking me in kept yelling at .. very unprofessional all the way around . The elevators were nasty dirty . The shampoo/conditioner/body wash dispensers were 1. Empty 2. Pump broke 3. Ok. The noise was all night long Friday night . Not what I’m Use to from a Marriott name .

The property needs to upgrade to the 21st century. The keycards where horrible, the deactivated more than once. The gentleman at the front desk was very kind. He told me to keep the key cards away from electronic devices…. that’s impossible. Almost everything I carry is electronic, my car key is for heaven sakes!! Our room was very clean, again just needs updated. The breakfast was delicious!

Very basic hotel but not a gross one, room had visible age with broken doors on the bathroom. It also has sliding doors to a bathroom which is uncomfortable for those in the bed directly across the glass door lol. Otherwise clean and as advertised, lobby was in better condition than the room with a clean and normal breakfast. Pool was so small it shouldn’t really even be there

Room was nice, staff was excellent! There was an odd burning smell in the lobby by the pool exit which was overwhelming. Breakfast was hot and fresh, just a bummer the waffle maker was out a few days. Nice location and easy parking.

From check in with Liz to check out Liz our experience was fantastic. This easy access hotel was located within many walking stores. The rooms were very spacious and the beds were heavenly. I loved how the toilet was separated from the shower. Only negative thing I can say is the pool is small😁

We generally enjoy very nice suites at Spring Hill. We were placed in a room that was very old, had red stains on the carpet that hadn’t been thoroughly vacuumed, with a broken deadbolt. We went through several key cards (about 7) that wouldn’t work.

The hotel rooms are very spacious and the hotel was conveniently located. Breakfast was about what you expect from a Marriot hotel, and the amenities were nicely maintained. The only knock is them not yet upgrading to smart TVs, so I would suggest bringing a streaming device such as a Firestick or Roku.

The sink in the bathroom hadn’t been cleaned from previous guests. I addressed it with the desk staff and he just shrugged his shoulders. We have stayed here in the past and it is normally very clean. I also sent a message to the staff early on to request our rooms be adjacent. That request didn’t get accepted. I booked way in advance.

The room was dirty with crumbs on the bed, both restrooms were dirty, the shower was dirty, there was a sour odor in the room, and the temperature would not stay consistent. I would not stay at this hotel again. One of the lights over the bed was broken.

The room we were in had a lumpy bed and the couch bed had roach droppings!!!

Room was very clean and lots of room. Beds were comfortable. Breakfast was good. Staff was great.

Just old and dirty. Hair all over, floor had not been vacuumed. Very unclean. Not what we are used to from this chain

Our accommodations were good enough to sleep in, but I was certainly expecting better. The shower in our room leaked horribly. We had to use every towel in the room to soak up the mess. The next morning we left around 10, and we expected our room to be restocked and cleaned while we were out and about. When we arrived back to the hotel around 8pm, it was exactly the way we left it that morning and we had no clean towels. We called down and asked for more towels and about an hour later they finally brought them. A couple of the outlets didnt work at all, and some worked but were very loose when something was plugged in. The bed was so uncomfortable, my husband and I both felt like we had been beaten up due to how hard it was.

Our room was not clean. Our sheets and pillows had stains on them, terrible stains! Hair on the beds, no remote control in the room. The shower had tooth paste dripping down the tile. We were not offered another room or compensation/reimbursement in anyway. Terrible experience, staff were friendly but we will not stay at this location again.

The only saving grace to this property was the friendliness of the front desk team. The first room I was given (214) the deadbolt would not unlock from the inside and the security flap was missing. The lady from the front desk had to come and let me out of the room. I was reassigned to a new room. The room was filthy. Crumbs in the pull out bed, hair in the main bed, sheet rock falling off the walls, badly ripped sofa cushions, a hole in the towel, caked on food in the microwave. Breakfast was less than desirable with the oatmeal floating in water and the cartons of milk frozen solid. We ended up checking out and going to a hotel next door.

The Hotel had bed bugs and urine on the mattresses. We went to two different rooms and both were disgusting. The first room had urine and possibly blood all over the mattress, they moved us rooms. We decided to leave after we saw the second room had bed bugs in the sheets. We reached out to the hotel and to hotels.com for a refund and we still have not been refunded.

Nice, clean hotel. Accessible to multiple restaurants within walking distance. Would stay again!

Stayed there this last weekend with my wife and kids. Didn't have many issues. The couple issues we did have, the bed that my wife and I slept on was not very comfortable. The other issue that I had, was the bathroom doors that were see through. Definitely not a good thing to have when our kids were present in the room

Really enjoyed the large rooms and friendly staff. Rooms were comfy and QUIET!!!

Room was a good size and in good condition. We loved the separate toilet and shower rates, but… We hated the frosted glass on the toilet and shower areas. They could be seen through, and since they were across from the beds, it was very uncomfortable to use the bathroom and shower. Those areas should be private.

This hotel was nice, and the staff was excellent. But the bathroom doors are the worst. They are all frosted glass and you can see right through them. My husband had to leave the room so my teenage daughter could shower or go to the bathroom. It is a truly terrible design. I'm not sure what they were thinking for a family or a group of people to stay here, very poor design idea.

It's an older hotel. It's not the first older hotel I have stayed in but this one has been one of the most unpleasant ones. Tv not working, had very few channels with service. Restroom was pretty ran down. Mini fridge woukd not keep food cold. Staff at checkin was not friendly. Both ladies I dealt with acted like they didn't want to be there. There is a

Desk was great to interact with. Property is beginning to show its age… but very clean. Quiet area too. Toilets struggle and PTac is extremely noisy….

The pictures are nice on the website. The room #316 appears nice but there was popcorn & chips on the floor. There was mold on parts of the wall. Pieces of that wall falling off inside & outside the shower area. The fridge needed cleaning. The only countertops cleaned were in the bathroom. The worst part was the bed. It was stiff, worn, lumpy & in some places you could feel the springs. The staff is good & mildly helpful.

The ac/heater did not work in our room. Beds were very hard. Room was dated and not cleaned properly.

Bed had a dip on one side - AC is so loud and noisy - no sleep

The hotel rooms are very spacious and the hotel was conveniently located. Breakfast was about what you expect from a Marriot hotel, and the amenities were nicely maintained. The only knock is them not yet upgrading to smart TVs, so I would suggest bringing a streaming device such as a Firestick or Roku.

Young man at the front desk was terrible, so bad in fact that we won’t be staying at this place ever again. He need to learn some people skills

Just a brief stopover as part of longer of longer trip. Hotel staff was very friendly and property was clean and conveniently located near interstate but quiet. Have stayed at property previously and would choose to do so again.

We had booked a reservation for parents weekend. When arriving to check in, we were told that you overbooked and didn’t have a room available after all. That is ridiculous. What is the point of having a reservation? You’ve lost my respect.

Robert at front went out of his way to be helpful and kind! I had accidentally booked the wrong date. He provided an 800 number to allow me to work things out. Exceptionally kind and helpful! Thank you!😊

Room was very clean and lots of room. Beds were comfortable. Breakfast was good. Staff was great.

I believe it was the first time that I have ever had anybody call me and ask if my room was acceptable. I was having problems with one of my room keys but they corrected it every time. And as for check out, it was very easy and convenient. thank you.

We booked our room at least two months before the date we arrived. We arrived and went to check in. The receptionist was very unfriendly with an attitude. When we got in our room it was a handicap room. Very very uncomfortable. The front desk called us later to see if we got settled in. I answered the phone and told her we were very disappointed with this handicap room. She said it was the only King size bed left. Past experience with other hotels if we were going to be given a handicap room we were informed when checking in and would be asked if we would rather have two Queen beds. When we left for dinner the receptionist was reading a book and didn’t even look up to acknowledge us. Also, when we went up to the handicap room after using the card the door would not open. My husband had to with strength and his should push the door to get it to open!!! This was an extended trip we took for our 52nd wedding anniversary and it put a big damper on our trip! Thank heavens we only had to spend one night there. It’s not right to pay high prices and not get what you paid for!!!

Got double charged because they rented the room 20 minutes after i booked online, then paid again and now im stranded in this dumb town.

Wonderful stay! 3-11 front desk person was amazing! Rooms very spacious and clean. Breakfast was great!

Front desk guy held up triple payment on my cc for over a week, then gave me attitude and put us in a dirty room.

Great location

Just a brief stopover as part of longer of longer trip. Hotel staff was very friendly and property was clean and conveniently located near interstate but quiet. Have stayed at property previously and would choose to do so again.

Overall I was pretty satisfied with the cleanliness and location

Great location. I didnt like the low flow toilets and transparent pocket doors for the bathrooms. Other than that the place was great and would definitely stay again.

Small parking lot if you are towing a trailer. Friendly staff and clean.

Room was nice, staff was excellent! There was an odd burning smell in the lobby by the pool exit which was overwhelming. Breakfast was hot and fresh, just a bummer the waffle maker was out a few days. Nice location and easy parking.

It was convenient for my stay. Unfortunately, the neighborhood was a little noisy the night I stayed there. Hotel staff were very friendly.

From check in with Liz to check out Liz our experience was fantastic. This easy access hotel was located within many walking stores. The rooms were very spacious and the beds were heavenly. I loved how the toilet was separated from the shower. Only negative thing I can say is the pool is small😁

Nice, clean hotel. Accessible to multiple restaurants within walking distance. Would stay again!

The hotel rooms are very spacious and the hotel was conveniently located. Breakfast was about what you expect from a Marriot hotel, and the amenities were nicely maintained. The only knock is them not yet upgrading to smart TVs, so I would suggest bringing a streaming device such as a Firestick or Roku.

We were in town for a softball function. Love the washer and dryer. Also liked the variety at breakfast.

Clean. Friendly and spacious. No complaints at all. Great breakfast selection too.

Room was very clean and lots of room. Beds were comfortable. Breakfast was good. Staff was great.

Was impressed with the size of the room, the friendliness of Liz at the front desk and the assortment of healthy options (including oat milk and pumpkin seeds) at the breakfast buffet.

The breakfast sucked. Poor variety. Supposed to last to 10:00 but by 9:15 the eggs were gone. No bacon. sausage was rubbery and no bisquits and gravy. yes, there was a mob there but plan accordingly.

The night woman clerk was great. The morning IA clerk was not. There was no coffee in the am when we went to lobby, but overnight clerk quickly put it out. At 8am when we went down, again there was no coffee and desk clerk said that he would get some. Fifteen minutes later there was still no coffee. We left and got coffee elsewhere.

Staff great. Very clean. Nice rooms. Hardest bed I have ever tried to sleep on. The ONLY bread option at breakfast was a loaf of stale bread. Sad because I really liked everything else.

3 nights. perfect little breakfast. nice staff at check in/out desk. clean & spacious room. Would stay here again.

Breakfast was good! Rooms were clean

The place was very clean and nice, but you could tell it was a little worn and dated. However, I did hear someone say it’s supposed to get a remodel next year! I hope that true. Other than that; staff was friendly, the breakfast was fully stocked, and the room was large. We had a good time.