Holiday Inn Express & Suites Denver Airport by IHG

Either turn on the air in the fitness room or put in air or put fans in there. Absolutely outrageous how stuffy and miserable it is in there.

Everything great except for expensive parking fee. You pay good money for the stay and then you get jacked for a parking fee. Pretty ridiculous!

Excellent place to stay near Denver airport. Shuttle service was timely and convenient.

Very clean, comfy bed, quite. I left my car parked ($16) a day and felt safe to do so. Convenient shuttle to DIA. Expedia says they have a pool. Pool was removed 5yrs ago, only down fall.

The hotel was close to airport. They offered transportation to and from airport. Breakfast great a lot of options. The only problem we had was finding the transportation from airport to hotel. Called 3 different number to find out where to be picked . Then the van was labeled Double Tree not Holiday Inn Express. Gentalman walked down street with homade sign wirh three different hotels written on it.

The process to pay for parking is not smooth or simple. It is tedious and creates a negative impression from the beginning. Just charge more for the room. I was unable to use AMEX because the app wouldn’t allow all of the account digits to be added.

Nice hotel. Rooms are well appointed. Beds are comfy, the sheets were really nice and soft. Good quality. Close to the airport. Only annoying thing is you have to pay for parking…

Great stay before an early morning flight. Scheduled shuttle from the airport running on a schedule. This is super important when you're concerned about catching a flight after an interruption in the previous flight.

You’re only 11 minutes from airport. Make sure to sign up for your early morning shuttle to the airport.

I didn’t like having to pay for overnight parking

Very clean rooms and hotel. Breakfast was really good. Very good choices for eating. Shuttle was efficient. Happy to stay again

Always clean

The bathroom was not in the best condition and there was hair in the tub

We entered the room very late in our shower was covered with long black hair. I advised the front desk who moved us to an alternate room which also had long black hair in the shower. They do not have any glass or silverware in the breakfast area and everything is disposable plastic. For one bottle of water and one soda it was $11. I have stayed at hotels throughout the world and I think that's probably one of the most expensive, especially in America.

Very clean hotel located near airport. Bed was comfortable and room cleaned everyday. My only complaint is that breakfast is only served until 9 am. I wish it was at least 10 am. There is a charge of $16 per day to park and they do check.

Friendly staff, super clean

The floors were gross. There was hair all over and bugs. The bed seemd clean, but the bedding had stains. Honestly, gross.

Hotel very convenient to the airport and free shuttle was awesome. The room was a good size and comfortable. The cleanliness however was sub par. There was long strands of hair on the walls in the bathroom and the floors felt filthy. The bed linen wasn’t not crisp like you expect in a hotel. The shower was scorching hot, otherwise there was no water pressure. Wouldn’t stay again.

This was a nice, clean and quiet hotel to stay while I waited to take a flight out the next morning. Shuttle was easy and staff were really friendly. I would stay here again.

My room had a few moths. Management was able to get me a new room.

Nice hotel close to Denver Airport. Very clean, and on-time airport shuttle. Only problem, the walls are so thin, heard my neighbors up at 3:25 am getting ready for their morning;

The beds and pillows were super comfy!!

Staff was friendly, room was clean, bed was super cozy. Only reason for the lower rating is that this hotel is so poorly constructed that I could literally hear every single movement and footstep of the neighbors above, below, and next to me. My bed would literally shake with every footstep as I was trying to fall asleep. I will likely never stay here again for that reason alone.

Spacious room, clean & comfortable

The walls are very, very thin. You can hear all your neighbors; above and to each side very clearly.

People are nice internet not so good

Loved how nice & remodeled it was. Everyone was friendly & the room was really clean.

Very comfortable beds; clean and convenient

Matthew checked us on and he wonderful! The room was clean and well equipped with amenities such as Dove products with plenty of towels. There is a refrigerator and very clean microwave. The bed was soft but firm enough for a good nap and night sleep. The room didn't have a smell of cleaning chemicals or freshner. The breakfast could stand a little tweeking such as better cooked omelets and biscuits. There are quite a few other selections though, even some I have not seen before. There is not a coffee maker in the room but there is a great ground to order autolated machine in the breakfast area thats available 24 hoirs a day. I will definitely book the Holiday Inn at the Denver Airport again! It's so quiet!

Air conditioning very noisy.

Staff upon check-in was so cheerful. Drew greeted us and made sure we were taken care of. The room was nicely appointed with thoughtful features. The breakfast had options with takeout containers and nice seating area. A really great experience - and we will frequent this hotel on our DIA layovers!

The front desk was outstanding. His name was Matthew. My wife was injured earlier in the day. (Not in your hotel) Her knee was swollen. Matthew after checking us in, got an ice pack for her knee and asked if we need anything else please contact him. We always receive good service from all your Holiday Inn staffs but we felt Matthew took it to other level. Thank you for a great experience.

It took 25 minutes to get checked in and they charge too park your vehicle for the night.

The staff here makes the big difference. Excellent service

Front desk staff was so nice at check in. Got scheduled for airport shuttle easily and knew my name before I gave it to him. Bed was so comfortable. The whole stay was easy and unstressful especially since we got unexpectedly layed over in Denver. Thank you.

IF YOU WANT TO BE GREETED BY A STAFF THAT WILL MOCK YOU THEN THIS IS YOUR HOTEL. Greeted by the most unfriendly staff ever. Walked in the front to check in and not a hello, or a thank you for staying with us. She went straight to ‘ ID and credit card’ in a very unfriendly tone. When inquired about why the service was so bad, (didn’t even bother to tell us where our room was, where the elevator was, etc.) we got a repetitive ‘Thank you for staying’ in the most sarcastic tone, with the never ending bad facial and body attitude by both the employee and her supervisor. For someone taking money that had to be earned by working several days this was unacceptable.

We checked in and the internet was down, so they had us write our cc info on paper sheets. I shared my safety concerns about having our cc info on papers at the front desk and the women checking us in did not respond. Later, we came down and there were a stack of papers with people’s cc info sitting unsecured on the front desk, not even behind the counter, but out where anyone could easily take a pic. The woman working only moved them behind the desk when I said something.

The staff was terrible we waited to be checked in for 10-15 mins when she finally checked us in she was very rude my son was getting surgery and we didn’t know if we booked enough nights so I asked if needed to extend my stay how I could do that and she was rude about it. Next day another staff member was rude about us asking a question about a pool. Was never greeted and overall just not impressed by this stay. Also the bathroom had hair all over and put no effort to make it look decent and like if it were cleaned.

Excellent, easy check. Clean room, comfortable bed. Outstanding friendly staff with engaging welcoming personalities.

The property was clean and well maintained. This was positive. Our room was ready so YAY for that. A friend and I were heading home from a retreat. We were exhausted. She had a sprained ankle. I use a cane due to arthritis in both feet. We had taken a Mountain Carrier from our venue in Granby CO to the Denver airport. Our plan was to take the hotel shuttle to the HI. We were dropped on the wrong side of this huge unfamiliar airport. I called the HI 8 times (plus my friend called 3 times) and we could not get a person to help us with zthe shuttle. Eventually, we grabbed an Uber and arrived at the hotel. We both had luggage and are over 60, AND have mobility issues. Our Uber driver actually ran in to find us a luggage cart, seeing how hot, sweaty, limping, dehydrated and exhausted we were. No carts. So we lugged everything in. No one was at the desk. The two young ladies were hiding in a side room. When they emerged so we could check in, one was clearly annoyed for being tasked with helping a few guests. I asked for a luggage cart, explaining how exhausted we were. She simply said, "I guess they are all in use." No offer to find one. I mentioned I had called many times for help. She was snippy and asked, "Are you. sure you called the right number?" Caroline. Dont patronize your guests. Her rudeness caught me so offguard, I added angry to my list of challenges. I wish we had stayed next door at a different hotel. I am done with HI.

Clean, convenient to airport, good dining adjacent building.

Very convenient

Clean and close to the airport.

Convenient

Efficient overnight stay hotel. Clean and comfortable with easy airport and car rental shuttle access.

This hotel was wonderful. We stayed for three nights and the first thing you noticed is the clean smell in the property, for me that’s a bug plus. There’s a great restaurant across the street that we enjoyed. Awesome location (just 15 minutes away from the Airport) We simply loved it, we will return back for sure!

Very clean and modern. Convenient to the airport.

We stayed there because we had an early flight out of Denver in the morning and it was very convenient to the rental car return and the airport.

Great location if you’re flying in or out of Denver, shuttle is nice to have. Didn’t try the breakfast, room was nice & clean.

Close to airport.

The room and the property was very clean, but we were there the end of June and use the breakfast facility and all the single milk that was in the fridge expired in April and May. I Told the front desk, before we left, I know it was very early in the morning, but we were sitting there for 10 minutes before we left, and it was still not removed from the fridge.

Breakfast could be better.

The property is located 10 miles from downtown Denver and 3 miles from Denver Airport. The property has no food serve on site so food options are limited to other hotel or fast food locations. Parking is charged thru a separate parking service. In general the property ok for a quick stop over but not much else.

Great location, close to the airport. They have breakfast available early in the morning which is nice if you have an early flight.

From check in everybody was very friendly and helpful. The beds were so comfortable along with a big room and big bathroom. Breakfast was excellent also!

The room was great and the breakfast was awesome!

Stayed 5 days. Asked for clean linens never received them. Asked for refill on conditioner again never received. Breakfast was always missing something. During our stay ran out of cereal, fruit, pancake batter, and biscuits. Trash cans in lobby seemed to stay full. Will choose another location in area next time there are several others.

Great staff and awesome breakfast

Beautiful hotel, friendly staff, great airport shuttle service and a lovely restaurant/pub just across the parking lot.

Fantastic free breakfast!