Is parking available at the property?

Self parking is available on-site for a fee of USD 10.00 per day. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, approximately USD 16.00 to 25.00 for adults and USD 5.00 to 15.00 for children. Breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay, plus a one-time cleaning fee of USD 75. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

The property offers a complimentary area shuttle that operates within 5 miles, but specific airport shuttle services are not mentioned.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Rancho Cucamonga, within a 5-minute drive of Victoria Gardens and Ontario Mills Shopping Mall. It is approximately 3.6 miles from Toyota Arena and 7.1 miles from Ontario Convention Center.

Does the property have a swimming pool?

Yes, the property features an outdoor heated pool, operational from 8:00 AM to 10:00 PM, and is available seasonally.

What are the policies for guests staying with children?

Children 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any special requests regarding additional sleeping arrangements.

Four Points by Sheraton Ontario-Rancho Cucamonga

Average nightly price at Four Points by Sheraton, Ontario-Rancho Cucamonga by month, last 12 months (USD)
Month	Average price
January	$118
February	$124
March	$144
April	$129
May	$125
June	$165
July	$126
August	$123
September	$142
October	$132
November	$128
December	$128

What guests think

Across recent reviews, Four Points by Sheraton, Ontario-Rancho Cucamonga stands out for its convenient setting near shops and dining, while experiences with room comfort, cleanliness, and on-site food and beverage vary notably by stay, room, and timing.

Positive notes include quick, courteous front-desk help, a bar some guests enjoyed, and quiet stays for rooms away from events. Recurring negatives mention air conditioning or heating that won't regulate, noise from events or other guests, and inconsistent housekeeping with occasional reports of pests or missed cleaning. Overall, expect a practical base with easy area access, but quality can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several mention the on-site bar positively, and parking is available; the hotel is pet friendly. A few isolated comments note an elevator outage and the pool or hot tub needing attention.

Related guest reviews

8

Lisa

Jul 11, 2024

·

Stayed 2 nights

New manager and it shows! Great staff for morning and evening evening shifts very accommodating very customer service orientated. The pool and hot tub lead a little work as it relates to getting it cleaned otherwise a great stay.

2

gordon

Feb 19, 2025

·

Stayed 1 night

This property has no services available as advertised. No food apart from a very basic breakfast And a bar which is closed. Never again

8

L.S.

Jul 6, 2025

·

Stayed 1 night

In town for a party. We arrived early and was able to check in. Staff was courteous and efficient. Rooms are clean and stocked. Plenty of spacious parking.

8

Linda

Oct 16, 2025

·

Stayed 3 nights

The luggage racks are too big to fit straight in elevators. You have to angle in then struggle to get out

10

Elizabeth

Mar 19, 2025

·

Stayed 1 night

We enjoyed our one night's stay. Its a convenient location and everything was clean and neat. I'd stay there again. I was disappointed they did not offer some sort of breakfast offered for the price of the room. They did have a "restaurant" on site you could order food. It was small but sufficient. ($32.00 for two people) The food was good though! There are lots of places around the area to eat if you have a car available, some places you could even walk to if desired. Another surprise was the $5.00 per night parking fee. I didnt expect to pay for parking! Over all a nice place to stay, I'd recommend this place!

10

Shane

Sep 14, 2024

·

Stayed 1 night

Great spot with great staff. Had to evacuate my home from the forest fires and this spot fit the bill. Delicious breakfast options. Nice bar-style dinner options too. Highly recommend.

6

Jennifer

Sep 2, 2025

·

Stayed 2 nights

Great location, decent rooms. Reasons they fell short: Elevator was out of service causing the other to malfunction due to frequent use. Lobby, elevator area and hallways were a bit untidy

10

Maria Cristina

Nov 26, 2023

·

Stayed 2 nights

This was our second time staying at Four Points. We appreciate the friendliness and professionalism of the staff, the cleanliness of the property, and we love that this hotel welcomes pets. We definitely plan to stay there again.

10

Anjenette

Feb 26, 2025

·

Stayed 1 night

Bar was great!

8

Erica

Sep 22, 2025

·

Stayed 1 night

Vincent the bartender was amazing and knowledgeable with his concoctions.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews cite clean rooms and tidy common areas, but feedback is inconsistent. Recurring complaints include missed cleaning, hair or stains, odors, and reports of pests in some rooms.

Related guest reviews

6

Latisha

Mar 19, 2024

·

Stayed 1 night

The check in was okay but it was hair in the shower and on the bed and my allergies flared up due to the dust in the room and when I spoke with someone at the front desk they acted all nonchalant about it

10

Allison

Nov 25, 2025

·

Stayed 1 night

Clean room

6

Brandon

Jul 28, 2024

·

Stayed 1 night

Everything about the room and service good except having to kill a couple roaches

10

Raven

Nov 12, 2025

·

Stayed 1 night

Clean room

2

Jesus

Aug 2, 2024

·

Stayed 1 night

There was a roach. I found a roach in my duffel bag after staying here. I will never stay there again. I deep cleaned my house because I was afraid that the one I found was not the only one.

2

Kristi

Jan 23, 2025

·

Stayed 1 night

Absolutely terrible. There was a dirty rag and Kleenex under the dresser. The sheets were dirty and the the hotel smells like weed

10

Valerie

Oct 4, 2024

·

Stayed 1 night

Clean and pleasant hotel room stay.

10

Noemy

Sep 28, 2025

·

Stayed 1 night

We were greeted by a kind gentleman at check in. Check in was very quick and easy. Our room was a king sized bed for just a one night stay. The room was very clean as well as the restroom. The bedroom offers lots of storage if needed and also includes a mini fridge. The bathroom was stocked with shampoo, conditioner and body wash. Breakfast was not included but not a big deal. The hotel is in the center of multiple shopping centers. We will definitely stay here again when in the area.

2

Katie

Oct 26, 2025

·

Stayed 2 nights

Filthy rooms. We found tobacco pouches on the floor, hair and dirt on the bathtubs and surfaces, horrible check in experience with multiple errors and argumentative staff. The breakfast service was great though with a friendly and fast server

10

Debbie

Feb 11, 2024

·

Stayed 1 night

Very clean, very friendly! Safe and super for the price!

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AI-generated summary based on recent guest reviews

Rooms

Guests like the spacious layouts and comfortable beds, with some rooms reported quiet. Recurring issues include AC or heat that won't regulate, dim lighting or limited vanity mirrors, occasional noise, and amenities not working or missing (e.g., fridge, blinds, TV/phones).

Related guest reviews

6

EDWARD JOSEPH MCLAUGHLIN

Jul 29, 2025

·

Stayed 2 nights

The property itself was clean and convenient The road noise was pretty loud

2

kevin

Jul 21, 2025

·

Stayed 1 night

I ordered a King room and I was notified I was moved to the handicap accessible room. Although it was a King the bed was extremely lumpy. I had to try and prop pillows behind my back and didnt really sleep the entire evening. In addition the hot water wasnt working and I couldnt shower. The air conditioning was stuck on high and the room was freezing upon entering. The AC options didnt work so I had to unplug it. Hours later I wok up sweating because then it became too hot. Just a nightmare of an experience.

8

Maria Cristina

Jun 18, 2024

·

Stayed 1 night

This was our 3rd time staying at this property. We always choose this place for a few reasons: it is close to where my family lives and we visit quite often from San Francisco, it is close to good dining, it's in a safe area, and it is pet friendly. The staff makes all of us --- including our fur baby --- feel welcome. The room is always clean and well appointed. Our only complaint during this current stay was the air conditioning unit in our room was very loud - So loud that we cannot hear the television. We had to turn on closed captioning, otherwise we'd have to put the TV on full volume and risk disturbing our neighbors late a night. This won't prevent us from booking at this hotel in the future. The pros definitely outweigh this one small con.

4

Glenn

Dec 15, 2025

·

Stayed 1 night

The room temperature was awful it stood at 78 degrees and would not adjust to any temperature so the room was hot and muggy

6

Nonua

Sep 24, 2024

·

Stayed 2 nights

AC was leaking. Blinds were broken. Netflix wasnt working. No fridge.

10

Cheryl

Sep 6, 2025

·

Stayed 1 night

There was no mirror above the desk making it hard to do makeup and hair - the bathroom vanity area was tiny and no makeup mirror either. Disappointed since we had a venue to attend and I couldn’t even see to do my makeup and hair.

10

Joel

Aug 31, 2025

·

Stayed 1 night

Great place, walking distance to Victoria Gardens. Big room, comfortable bed. I would definitely recommend it.

10

veronica

Apr 28, 2024

·

Stayed 1 night

The room i originally had the aircon wasn’t working the staff immaculately moved me i to a new room with a better view of the mountains.

4

Edith

Dec 16, 2025

·

Stayed 1 night

The rooms temperature couldn’t be adjusted the AC seemed broken.. the room was hot and stuffy causing me a headache all night

10

JOANNE

May 4, 2024

·

Stayed 1 night

The room was spacious and the bed was comfortable. I loved the Japanese restaurant withing walking distance !

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, accommodating, and efficient at check-in, with shout-outs to front-desk agents and the bartender. Multiple reviews also report slow or indifferent responses to problems, check-in or billing hassles, and poor communication about events or room assignments.

Related guest reviews

10

Leeroy

Jan 22, 2024

·

Stayed 1 night

The front desk were very accomodating in terms of room changes and early check-in for my reservation so I was very appreciative for their assistance.

2

Gabriela

Mar 31, 2025

·

Stayed 3 nights

The lady came up to us with an attitude to check in. The price and fees that expedia showed and gave me for a receipt was less than what we were being charged for. The incidental deposit was supposed to be $50 according to Expedia and my confirmation email but the lady said it’s “typically” $100 or more for their hotel. She just kept saying “idk but that’s with a third party so i can’t change it”

10

Sharon

Jan 14, 2023

·

Stayed 1 night

Annie at the front desk was so helpful, and she remembered me, asking me frequently how my stay was. The lobby was beautiful, clean.

10

Shirley

Oct 30, 2025

·

Stayed 1 night

The front desk staff name Anthony was very professional,warm and accomdating.

2

Virginia

Aug 25, 2025

·

Stayed 2 nights

Our stay here was horrible. Bar area had vulgar drunks, offering themselves to guests, that bartender stated were regulars, wow. One bar patron had a large dog that approached us. Upon arriving to our room, gentleman laying in hallway just hanging out, near our room door. Advised front desk and were nonchalant about it. One night there was a party with loud music underneath our room that didn’t stop until 11pm. Next morning woken up with loud music at 8am, another uninformed event. Front desk didn’t care and didn’t bother to let any rooms know of these events. Placed a family with kids right above event area we didn’t know they had. Front desk on cell phones or in back room hanging out. Would Never Stay Here Again.

2

Courtney

May 15, 2023

·

Stayed 1 night

When we arrived I was told there was an plumbing issues and they couldn’t give me my king size bedroom. The tried to give me a double then said oh wait they have a handicap king size so they gave me that one. Then the second we use the restroom it floods. We call them at night to ask for assistance and they said they can’t help and to just use the bathroom down stairs. Very upsetting especially since I chose to pay a higher price for a nicer hotel.

10

Cheryl

Aug 4, 2025

·

Stayed 4 nights

Love the staff, especially Vincent the bartender. And the gentlemen who works the breakfast, he is knowledgeable and super friendly. Great team.

10

Noemy

Sep 28, 2025

·

Stayed 1 night

We were greeted by a kind gentleman at check in. Check in was very quick and easy. Our room was a king sized bed for just a one night stay. The room was very clean as well as the restroom. The bedroom offers lots of storage if needed and also includes a mini fridge. The bathroom was stocked with shampoo, conditioner and body wash. Breakfast was not included but not a big deal. The hotel is in the center of multiple shopping centers. We will definitely stay here again when in the area.

4

Vrisayda

Feb 25, 2024

·

Stayed 1 night

The place is adequate. Basically just a room. The hotel has nothing to offer. The check in staff was terrible. They couldn't process my card because there machine was broken and keep wanting me to try new cards. When I called the credit card company, they said the process never went through. I would never go there again.

2

Katie

Oct 26, 2025

·

Stayed 2 nights

Filthy rooms. We found tobacco pouches on the floor, hair and dirt on the bathtubs and surfaces, horrible check in experience with multiple errors and argumentative staff. The breakfast service was great though with a friendly and fast server

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AI-generated summary based on recent guest reviews

Location

Location is a strong point: walkable to Victoria Gardens and numerous restaurants and shops, and convenient to the freeway. Some reviews mention quiet surroundings, though a few noted road or event noise.

Related guest reviews

8

Amy

Jan 4, 2025

·

Stayed 2 nights

New property close to freeway and within walking distance to many food options.

10

Jennifer

May 29, 2024

·

Stayed 2 nights

Great location

10

Marie Christine

Oct 11, 2025

·

Stayed 1 night

Comfy bed. Walkable location. Lots of retail abd dining all around. Good quality amenities.

10

Kelly

Nov 22, 2023

·

Stayed 2 nights

Property was walking distance to shops & restaurants at Victoria Gardens & a short drive to shopping at Ontario Mills. Perfect location for our stay!

10

Luis

May 28, 2024

·

Stayed 1 night

Great location. Very close to shopping center/food places.

10

Laurence

Jul 6, 2025

·

Stayed 2 nights

We'd stayed occasionally at the property before the COVID pandemic, and this is our first time back since then! It's very conveniently located near the Victoria Gardens outdoor mall and many other shopping and dining places along Foothill Blvd--such a great option, highly recommend!

10

Noemy

Sep 28, 2025

·

Stayed 1 night

We were greeted by a kind gentleman at check in. Check in was very quick and easy. Our room was a king sized bed for just a one night stay. The room was very clean as well as the restroom. The bedroom offers lots of storage if needed and also includes a mini fridge. The bathroom was stocked with shampoo, conditioner and body wash. Breakfast was not included but not a big deal. The hotel is in the center of multiple shopping centers. We will definitely stay here again when in the area.

8

rebecca

Aug 16, 2025

·

Stayed 1 night

Great location, safe, quiet

10

Eva

Nov 9, 2023

·

Stayed 3 nights

Great location & quiet.

10

JOEL

Aug 11, 2023

·

Stayed 1 night

Great part of town, shopping and restaurants nearby.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often not included, and on-site dining availability varies. Some praised the paid breakfast and bar service, while others found offerings limited or closed at times.

Related guest reviews

8

Linda

Aug 11, 2025

·

Stayed 1 night

No time for a sit down breakfast. Would have appreciated availability of a muffin or bagel in the “store” to pick up and run.

10

Richard

Jan 3, 2025

·

Stayed 2 nights

They sell a breakfast of real actual food in the morning. Worth that alone. Everything else was excellent too. Including the service.

2

gordon

Feb 19, 2025

·

Stayed 1 night

This property has no services available as advertised. No food apart from a very basic breakfast And a bar which is closed. Never again

10

Steven

Feb 28, 2025

·

Stayed 1 night

No breakfast available only setback

10

Elizabeth

Mar 19, 2025

·

Stayed 1 night

We enjoyed our one night's stay. Its a convenient location and everything was clean and neat. I'd stay there again. I was disappointed they did not offer some sort of breakfast offered for the price of the room. They did have a "restaurant" on site you could order food. It was small but sufficient. ($32.00 for two people) The food was good though! There are lots of places around the area to eat if you have a car available, some places you could even walk to if desired. Another surprise was the $5.00 per night parking fee. I didnt expect to pay for parking! Over all a nice place to stay, I'd recommend this place!

10

Shane

Sep 14, 2024

·

Stayed 1 night

Great spot with great staff. Had to evacuate my home from the forest fires and this spot fit the bill. Delicious breakfast options. Nice bar-style dinner options too. Highly recommend.

10

Noemy

Sep 28, 2025

·

Stayed 1 night

We were greeted by a kind gentleman at check in. Check in was very quick and easy. Our room was a king sized bed for just a one night stay. The room was very clean as well as the restroom. The bedroom offers lots of storage if needed and also includes a mini fridge. The bathroom was stocked with shampoo, conditioner and body wash. Breakfast was not included but not a big deal. The hotel is in the center of multiple shopping centers. We will definitely stay here again when in the area.

8

Barry

Nov 29, 2025

·

Stayed 2 nights

It was nice. I guess because we booked through Hotels.com we didn’t get the complimentary breakfast.

2

Katie

Oct 26, 2025

·

Stayed 2 nights

Filthy rooms. We found tobacco pouches on the floor, hair and dirt on the bathtubs and surfaces, horrible check in experience with multiple errors and argumentative staff. The breakfast service was great though with a friendly and fast server

10

Margaret

Jun 2, 2025

·

Stayed 2 nights

We were very happy with the hotel. I was disappointed that the restaurant was not open due to staffing issues. However there were plenty of restaurants in the area. The bed was a little hard for me but overall, this was a very nice hotel in a great location for my needs.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $145	15 $144	16 $144	17 $137
18 $116	19 $142	20 $168	21 $167	22 $147	23 $127	24 $129
25 $118	26 $142	27 $158	28 $142	29 $158	30 $304	31 $306

Su	Mo	Tu	We	Th	Fr	Sa
1 $127	2 $142	3 $141	4 $141	5 $140	6 $135	7 $132
8 $120	9 $144	10 $152	11 $142	12 $143	13 $150	14 $145
15 $118	16 $142	17 $146	18 $141	19 $142	20 $169	21 $172
22 $117	23 $127	24 $132	25 $127	26 $125	27 $135	28 $139
29 $117	30 $142

Four Points by Sheraton, Ontario-Rancho Cucamonga

Prices for Four Points by Sheraton, Ontario-Rancho Cucamonga

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds

Traditional Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible

Room, 2 Double Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed

Deluxe Room, 1 King Bed with Sofa Bed

Room, Multiple Beds

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Double Beds

Traditional Room, 2 Double Beds

Room, 2 Double Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed

Guest reviews of Four Points by Sheraton, Ontario-Rancho Cucamonga

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Four Points by Sheraton, Ontario-Rancho Cucamonga

Prices for upcoming dates