Hampton Inn & Suites Millington

Dirty rooms especially the chairs and couches in the rooms. Pool was not open & reeked of a foul odor. The hotel needed to be exterminated for bugs. We just could NOT get past how filthy the furnishings were!

Very clean. Easy access to elevators from parking lot.

The outdoor swimming pool was unusable, it was filthy. The washing machine in the hotel laundry area was out of order. The lobby and breakfast areas are nice. Rooms could use some updating. Carpets and desk chair in our room were stained.

Staff was very pleasant and helpful. Lobby sitting area was messy and dirty. Exercise room was filthy dirty. Lots of food crumbs on the floor around the equipment. Dirty gloves lying around. Jetted tub in our room had a large crack in it and it had been covered at one time but had been removed. We requested a jetted tub specifically due to my condition and it was useless to us. We might stay there again but will not waste our money on the jetted tub room. Hopefully they will have a regular tub in this hotel.

Very close to my Daughters Wedding venue! The hotel was very clean and had friendly staff.. it had a nice breakfast for the morning after!

Very clean, great staff

Dirty rooms especially the chairs and couches in the rooms. Pool was not open & reeked of a foul odor. The hotel needed to be exterminated for bugs. We just could NOT get past how filthy the furnishings were!

Mold on the bathroom ceiling Not a fan of the bedding, came off the bed easily and saw pee stains on the sheet.

Very clean. Easy access to elevators from parking lot.

This hotel was recommended by a friend. We are very glad we chose it. We really enjoyed our stay. The customer service was GREAT, the Hot breakfast was GREAT and the rooms were very clean and that was GREAT. We will be staying again on our next trip to Millington. Sincerely Pamela Smith -Jefferson, Texas

The outdoor swimming pool was unusable, it was filthy. The washing machine in the hotel laundry area was out of order. The lobby and breakfast areas are nice. Rooms could use some updating. Carpets and desk chair in our room were stained.

Good clean room and a hot breakfast.

This was my first time staying at this hotel and it will be my last. Mold growing in the shower. The door looked like it had been kicked in at some point and the hegnfes moved and there's holes in the door frame. Also the breakfast was ice cold every day. Didn't matter what time of the morning you were there.

Staff was very pleasant and helpful. Lobby sitting area was messy and dirty. Exercise room was filthy dirty. Lots of food crumbs on the floor around the equipment. Dirty gloves lying around. Jetted tub in our room had a large crack in it and it had been covered at one time but had been removed. We requested a jetted tub specifically due to my condition and it was useless to us. We might stay there again but will not waste our money on the jetted tub room. Hopefully they will have a regular tub in this hotel.

Hotel was ok. The tiles in the shower were busted, bed wasn’t very comfortable, and there was splooges on the window. Front desk attendants were very nice and helpful.

It was perfect for what I needed. I wish the TV/cable did not go out while there was rain but I understand

Great staff! The rooms need some updating.

The hotel as a property is fine. The rolling cart that the maid used was very loud and squeaky and it would wake you up in the morning as it rolled down the hall.

I love my stay here and Harrison! This hotel had such comfortable beds and was so clean and everyone was so friendly.

The staff was amazing, friendly and helpful. The property is in a quite location with dining and shops all around. The down side was the bed was hard as a rock, phones didn't work, and the tv has a blue hue to it and was not fixable.

Very nice staff. Room is “tired”. Stains on desk chair, rip in couch cushion,scuffs in bathroom wall paper. But….plenty of towels and clean.

Very comfortable rooms and the suite layout was open and well designed

Locks were broken, and it required either an employee to let you into the room, or leave the room unsecure to come and go. Unprofessional manager treated mysepf and my family poorly when it came to the recovery of an item that was accidentally left behind.

The rooms were larger than most standard hotel rooms. The desk person was one of the friendliest and most helpful I've experienced.

Got to the hotel about noon and my room wasn’t ready so I told them I was going to be back, gentlemen working was very nice. I got back to the hotel at 7 o’clock, gave them my name and they told me they didn’t have any rooms and they tried calling my email. Not even kidding. I had booked a pay at the hotel on Expedia. No one from the hotel emailed or called me. No one from expedia did either. Turns out I found out they were so oversold, they gave away my room. Told me it was my fault. Said they tried running my card which I showed them they didn’t even have a card because it was a pay at the hotel and I came to check in, they pulled up my room, confirmed it was there but not ready. I said if I booked the hotel as a pay at the hotel, why would you run a card. That’s the whole pay at the hotel, deal… they said well, we ran a card that was on file with Expedia. Again, is it pay at the hotel, or is it pay at the hotel unless we decide different? Went up to a friends room to try to get another room somewhere else and when I came back down they didn’t know we could hear them bad mouthing us, and then the manager/owner kept verbally attacking me telling me how it’s done. The bottom line is I booked a room on Expedia that was pay at the hotel. I got to the hotel, they knew I was coming back. They were extremely rude and handle that terribly. Not even a suggestion of elsewhere to try. Just tough. Hope Karma gets you 2 slime ball liars.

It was a good stay I just didn’t prefer how rude the receptionist’s tone was to say that I was going to get charged for the entirety of the night when I checked out at 3pm, I knew I was still going to get charged for it but her attitude was nasty & rude towards me plus I haven’t received the $150 deposit back into my account. It was an African american woman at the front desk. But otherwise the stay was good the room & facilities were really clean & remaining staff was polite.

When we came to check in for our stay, we were notified that they had overbooked. We and multiple families from our baseball team were handled the exact same way. The woman at the front desk said it was not her problem and that she was not going to apologize for something she had no control over. They did hold rooms for us at another hotel 10 minutes further down the road, but did not pay for them and the accommodations were most definitely not equivalent. Poor management and customer service!!

This hotel was recommended by a friend. We are very glad we chose it. We really enjoyed our stay. The customer service was GREAT, the Hot breakfast was GREAT and the rooms were very clean and that was GREAT. We will be staying again on our next trip to Millington. Sincerely Pamela Smith -Jefferson, Texas

Trevor at front desk was extremely efficient and friendly

Enjoyed our staycation at this location and everyone was very friendly. Great restaurants nearby, with nice local shopping.

Lady that assisted me when I checked in was outstanding and very friendly. She was very humble and made asked me what level I was looking for. She went above and beyond to keep me satisfied. Keep up the great work you do. Mr. Castro

Room was large and clean. Check in was a mess as computers were down, wouldnt take credit cards, and they dont accept cash. Customer service was not good or helpful. Then proceeded to overcharge for our room.

We had to move from a different hotel in the Memphis area due to vehicles being broken into in a parking lot. It was the same time as the Microsoft issue and stay there could not use the computer system, but when above and beyond and booked everybody in manually up to, including letting people in and out of the rooms for the entire stay, which I’m sure was an extra inconvenience but they all did it and we’re all very nice and kind about it.

The staff was wonderful. The rooms were clean and comfortable. But, on arrival, their computer system was down and they didn't have an alternative way to check us into our rooms. We had to wait 3 1/2 hours to get into our rooms. Also, we didn't get a copy of our payment receipt and there seemed to be a $100 difference between the quoted price and the charge. The extra charge fell off a few days later, but it would have been nice if someone had told us about it first.

Very close to my Daughters Wedding venue! The hotel was very clean and had friendly staff.. it had a nice breakfast for the morning after!

Clean- large shower- direct tv- away from business area. Close to USA stadium

Friendly staff easy access to the hotel

Clean and quiet.

Enjoyed our staycation at this location and everyone was very friendly. Great restaurants nearby, with nice local shopping.

The staff was amazing, friendly and helpful. The property is in a quite location with dining and shops all around. The down side was the bed was hard as a rock, phones didn't work, and the tv has a blue hue to it and was not fixable.

It was quiet.

Good location, clean and easy to access. Good breakfast too

Decent location for area and food options

Lots of dining options!

Great stay . Nice place breakfast is good and very clean place. Staff is great was check in.

Very close to my Daughters Wedding venue! The hotel was very clean and had friendly staff.. it had a nice breakfast for the morning after!

Always stay here when in Millington. The breakfast has always been great

Best hotel breakfast

We liked the service, accommodations and the breakfast.

This hotel was recommended by a friend. We are very glad we chose it. We really enjoyed our stay. The customer service was GREAT, the Hot breakfast was GREAT and the rooms were very clean and that was GREAT. We will be staying again on our next trip to Millington. Sincerely Pamela Smith -Jefferson, Texas

Room was clean and breakfast was great!

Good location, clean and easy to access. Good breakfast too

Good clean room and a hot breakfast.

This was my first time staying at this hotel and it will be my last. Mold growing in the shower. The door looked like it had been kicked in at some point and the hegnfes moved and there's holes in the door frame. Also the breakfast was ice cold every day. Didn't matter what time of the morning you were there.