Is parking available at the property?

Parking is available on-site and is complimentary. However, it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A complimentary airport shuttle service is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility may need to be confirmed with the property.

What is the location like in relation to key landmarks?

The property is located just a 1-minute drive from Ontario Convention Center and 5 minutes from Ontario Mills Shopping Mall. It is approximately 3.4 miles from Toyota Arena and 7.5 miles from Pomona College. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is operational from 8:00 AM to 10:00 PM. The pool is seasonal.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Comfort Suites Ontario Airport Convention Center

Average nightly price at Comfort Suites Ontario Airport Convention Center by month, last 12 months (USD)
Month	Average price
January	$99
February	$106
March	$117
April	$102
May	$106
June	$116
July	$113
August	$102
September	$115
October	$101
November	$107
December	$96

What guests think

At Comfort Suites Ontario Airport Convention Center, travelers praise clean, spacious rooms, friendly staff, and the provided Lyft rides to the airport, while noting mixed maintenance and noise, unreliable Wi‑Fi, and issues with the pool, hot tub, and small gym.

Many guests like the free hot breakfast, though seating is limited at busy times and items occasionally run out. Proximity to highways, restaurants, and the convention center is convenient, but some mention homeless activity and recommend caution in the parking lot. Overall, expect a practical, airport‑friendly stay with solid value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: small pool and a hot tub that is frequently lukewarm or out of order, and a modest gym with limited, aging equipment. Free parking and Lyft-based airport rides are appreciated, though parking can feel insecure.

Related guest reviews

8

Hannah

Jun 4, 2025

·

Stayed 5 nights

We enjoyed our stay at this hotel. We had an issue with the handle on our toilet and maintenance was there to fix the problem in less than 10 minutes. Hotel was clean, staff was friendly. Only complaint is that the hot tub was not hot. Would stay here again

6

Tessa

Jun 17, 2025

·

Stayed 4 nights

The room was a great size and was comfortable and clean. The pool was filthy and the water was nearly green. Our car was also broken into over night and the part of the parking lot we were in didn’t have cameras (of course). The staff was fantastic and very kind but make sure you lock your cars and park along the building only.

10

Cindy S.

Mar 29, 2025

·

Stayed 3 nights

Hotel is very clean, friendly staff, decent breakfast. However, all parking for the hotel has signs saying "Park at your own risk". Wi-fi connecting not good and treadmill in gym is the only thing in decent condition.

6

joy

Jul 23, 2025

·

Stayed 1 night

The hotel is basic, but good affordable option. Room was a good size and beds were comfy. Mini fridge was good. Staff was nice. Pool was small and freezing cold and hot tub didn't work. Breakfast had good options. Location not really walkable to much. Overall it was just ok.

8

Noreen

May 27, 2025

·

Stayed 2 nights

Was dissatisfied with the fact that the Jacuzzi did not work. The first night the gentleman working front desk said he couldn't do anything. So, in the morning i asked the young lady if it worked and she said yes. She directed me how to turn it on, the jets came on but water was barely even warm even after running 3 times it never warmed up.

8

Sara

Jul 5, 2025

·

Stayed 1 night

Convenient to Ontario airport. Clean and adequate for our one night stay. We were late coming in so we were given a handicap room and the bathroom sucked. It was hard to get 3 people ready with a tiny sink with no counter space. Main reason we booked here was because of the shuttle from the airport however, what I did not know is that they would be sending a Lyft for us when we arrived. While that is fine, our Lyft experience was extremely unsettling. The driver talked the entire drive and told us about her brother that was murdered by the cartel and other disturbing stories surrounding that. My son has been extremely upset about this since it happened. Not really the hotels fault but I would’ve preferred an actual shuttle or a way to at least rate the Lyft driver. I never saw an actual shuttle at the hotel so I’m guessing this is how they always provide shuttle service. Last, there is a gym but it’s a joke. It was 77° in the room, there was one dirty, old treadmill, an elliptical and a recumbent bike. It also had a small strength training machine. There were no weights, mats or any other equipment. All in all, decent for one night with a comfortable bed and a good , free breakfast. Just don’t expect a shuttle or a good gym sesh!

6

nancy

Sep 30, 2024

·

Stayed 1 night

Took over 30 minutes to get clean towels!! Jacuzzi was iced cold…

10

vivian

Jul 19, 2025

·

Stayed 1 night

It was great staying at a hotel very close to the airport and have the transportation service. We have a very early flight and the hotel arranged a Lift service for us. Overall it is a great choice. Love to recommend to my friends.

10

Raynette

Feb 9, 2024

·

Stayed 1 night

I was able to check in @ 1:30 instead of 3 pm so that was convenient. Service was nice. I got a key for a room when I entered the room was dirty I went to the front desk agent and she got me a new room. The room itself was nice with a lot of space and convenience. It was worth the price and convenience of being close to the airport. The pool was nice but the hot tub wasn’t working.

10

Rebecca

Aug 8, 2025

·

Stayed 1 night

We had a great stay at this hotel. We arrived after midnight; free transportation from the airport was very quick. The beds were comfy and the breakfast was good. Thanks!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is generally good across rooms and common areas, with many noting fresh-smelling, tidy spaces. However, a minority report misses such as stained carpets, musty or smoke odors, mold, or pests, and occasional housekeeping lapses.

Related guest reviews

10

Melissa

Oct 20, 2025

·

Stayed 4 nights

The hotel stay was great. The staff was very nice, the hotel itself was clean, and we had no issues with anything. Would definitely stay again.

6

Lina

Jul 14, 2025

·

Stayed 3 nights

The room had a gross sticky stain on the carpet. The room had a musty smell. The third floor smelled like weed. The breakfast was yummy

2

Cindy

Jul 9, 2025

·

Stayed 4 nights

No, the room smell bad smell like sewer was coming up out of the sink was very stinky The breakfast was horrible

4

David

Mar 31, 2025

·

Stayed 1 night

Room was filthy dirty. Rug was not vacuumed. Lots of dust and hairs everywhere. Dirty behind doors under sink under toilet hall way. Do think they ever mopped that room.

2

Kai-Lynn

Jan 3, 2025

·

Stayed 2 nights

Red stains on floor, black mold in the bathroom on the walls, red satins on the curtains. We’ll never stay here again.

10

Anamaria

Jan 14, 2025

·

Stayed 1 night

Very clean and organized. I enjoyed the fact that my room did smell of anything. The bed and pillows were comfortable . The check in and check out was easy and they were very friendly and polite. Thank you!

10

Evelyn

Jul 6, 2025

·

Stayed 4 nights

Property was very clean.

10

Romena

Jun 21, 2024

·

Stayed 1 night

Everything was great, I only stayed about 8 hours just needed a place to rest and shower on a road trip. Staff was friendly, room was decent. The elevators smelled like smoke and the hallways but other than that it was good

8

Christopher

Apr 27, 2023

·

Stayed 1 night

Loved everything except the following:bathroom and refrigerator wasn’t very clean. The refrigerator smelled awful when opened. The bathroom light switches were filthy, the shower and shower mat was super moldy and there was barely any hot water. I stayed there with my husband prior to a hospital surgery and needed to be very germ free…I was so worried. But surgery went well and I thank you for giving us the opportunity to be close to the hospital.

2

Felicia

Oct 8, 2024

·

Stayed 1 night

My room was not clean. Someone left a pair of socks in front of the table. I saw them when i went to use the phone. To call down the front dest because my TV was not working. The technician came up the previous guest had a game system hooked up and switch the cable. According to himI got 2 sheets and slept on top of the bed covers. Then i woke up to take my shower in the morning and a bugs was crawling in the tub. I took a picture and video of bug in tub. Had to put towels on the floor. Its was hair on the bathroom floor in several places. I took pictures and the technician tooks pics of hair on floor. When i went to check out no manager was available. I called many times like almost daily. The phone just ring and ring or goes straight to voicmail. So, i went up to hotel today 10/7/24. Guess what the manager was in. I spoke to her. She should not be a manager of any hotel. She doesn't understand enough of the english conversation. I will never stay at that hotel. I thinking about calling the health department. She said since you stay in the room then you have to pay. You should have left or check out of hotel that night.

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Rooms

Rooms are spacious and generally comfortable with large layouts and useful extras like sofas and desks, but some note very firm beds or uncomfortable sofa beds. Noise from neighbors or planes, dated lighting or A/C, key issues, and often unreliable Wi‑Fi are mentioned.

Related guest reviews

8

Marcela

Nov 11, 2024

·

Stayed 2 nights

Overall stay was good but the internet was terrible. The WiFi kept going in and out

6

Helen

Feb 17, 2025

·

Stayed 1 night

Hotel was clean . Easy parking Room had large stain on carpet. Traffic noise (planes and cars) made it hard to sleep

6

Mike

Aug 23, 2025

·

Stayed 2 nights

The ac in the rooms didnt keep us cool dring the day

10

Martin

Aug 21, 2025

·

Stayed 2 nights

Nice stay, large rooms, staff helpful, efficient, good breakfast

8

Randall

Sep 22, 2023

·

Stayed 2 nights

I enjoyed my stay at the comfort suites. It was very nice time. The only thing was that in my first room 327, the TV didn’t work. In the other room had telephones in there, they didn’t work.

8

Felipe De La

Jul 28, 2025

·

Stayed 4 nights

Noise due to airport, very clean and good staff,

8

Julie

Jul 12, 2025

·

Stayed 3 nights

Hotel was fine,,,good location. Lighting in room was poor,,,needs updating, otherwise all OK

8

Brendan

Dec 30, 2024

·

Stayed 4 nights

Overall room is comfortable. WiFi is horrible, keep disconnecting and keep reloading. Laundry: one of the dryers doesn’t work and our clothes did not dry. We have to spend another $3 to dry our clothes using another dryer.

10

Courtney

Jul 19, 2025

·

Stayed 5 nights

Great place for us to stay before an early flight with our toddler, minutes away from the airport. Beautiful lobby with a fountain. Only complaint is that the mattress was extremely firm and not very comfortable.

8

Sara

Jul 10, 2025

·

Stayed 4 nights

It's in a good location . Decent parking . The hideaway bed mattress was not comfortable though .

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AI-generated summary based on recent guest reviews

Service

Service is often friendly and accommodating, including arranging Lyft rides and quick maintenance responses, but experiences vary with reports of slow or dismissive front‑desk service and occasional policy or communication issues.

Related guest reviews

8

Mayra

Nov 20, 2025

·

Stayed 1 night

Loved the room and how quiet it was. There were some good dining options nearby. The breakfast was decent and liked that they provided a Lyft to the airport free of charge. I had just stayed at a Hyatt regency a few days before and I think I liked this one more and for less $. The only thing I can recall not liking was the horrible and perhaps discriminatory customer service from the person who checked me in. She was the night reception person, I think it was a woman with real short hair, heavyset. The moment I walked it she looked bothered and didn't even bother getting up from her chair during the whole process. Didn't tell me anything about amenities or breakfast, etc. My friend had the same type of reception when he asked about the Lyft ride coordination. But when we came down again for dinner, this person was all smiles, standing up and giving the breakdown of breakfast to this Caucasian couple. Complete 180° but the staff in the morning was great! Super nice and the parking was limited on the side we were in but the area was safe in general even though you do have some shady character passing through. And the restaurant that's walking distance is yummy. The room was so roomie and even though the bed was a little on the harder side, it was still comfortable.

10

Kenyah

Jan 1, 2024

·

Stayed 1 night

Staff was great! friendly, quick, efficient. Breakfast was good. options, clean. Room was clean, but lacked linen for pull out bed. I used transportaion to and from with ease.

2

Tremaine

Jul 18, 2023

·

Stayed 3 nights

Terrible stay. Was told that service dogs are not permitted (violation of state and local laws). Was told that I had to leave with no return of deposit and an additional charge of $150. The front desk individual threatened to call the police and refused to escalate to her supervisor. Never never never ever again. Staff should be fired immediately!!!!!!

4

Victor

Apr 21, 2025

·

Stayed 1 night

Check in was pretty slow even though there was no one else in line because they had to make sure that our room was ready even though we checked in an hour after check in time . The worst was the breakfast buffet the following day . The only food that was available at the time were waffles because they had run out of potatoes, eggs and sausages. We waited 15 minutes then left . I told the young lady at reception and she said that they only had one person working at the buffet.

10

nhickolle

Nov 3, 2025

·

Stayed 2 nights

Staff was great

6

Jose

Dec 12, 2024

·

Stayed 2 nights

There was a confusion with my reservation. I tried to get clarification and was treated very poorly. I was talked to in a very distespectful way, oved the phone and then at the counter.

10

Alberto

Apr 30, 2025

·

Stayed 1 night

we arrived late night and my mistake i had a different day check in but the wonderful lady working the night gladly changed the check in to the right one with out hesitation that's y we keep coming back to this property because of the wonderful staff they have there ALSO the room was very clean and home welcoming love that as well

6

Jaime

Jul 20, 2025

·

Stayed 2 nights

The keys didn’t work half the time, no pool towels available, can’t charge snacks or drinks to the room, took at least five whole minutes to get a plastic spoon handed to me by the front desk. Girl at the front desk was supposed to call my room to answer a question I had, but never called. All in all, not great.

10

Mark

May 16, 2025

·

Stayed 1 night

Like to single out Brenda at front desk and Rodrigo our shuttle driver. Both excellent personnel. Great service and very polite to clients.

10

Kevin

May 18, 2025

·

Stayed 1 night

Maria at the front desk was very helpful and attentive

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AI-generated summary based on recent guest reviews

Location

Very convenient for Ontario Airport, freeway access, and the convention center, with dining and shops nearby. Some guests mention noise and homeless activity around the lot, so caution is advised.

Related guest reviews

8

Benjamin

Mar 26, 2025

·

Stayed 3 nights

Near many fast food places and a decent diner.

10

Kyle

Feb 19, 2025

·

Stayed 2 nights

Property was clean and affordable. Plenty of walkable places to grab a bite. Seemed safe

10

Roy

Feb 2, 2025

·

Stayed 1 night

Great property with a really comfortable bed. Several things around in walking distance to eat at. Area around the property would not be really conducive to walking around alone at night

10

Christopher

Aug 27, 2025

·

Stayed 1 night

Very cozy, close to the airport and ontario mills mall!

10

Toni

Jul 30, 2024

·

Stayed 3 nights

Close to convention center

10

Daian

May 5, 2025

·

Stayed 2 nights

This property is closed to the freeway an ontario air port but it was really quiet

8

Teresa

Jul 30, 2024

·

Stayed 3 nights

Homeless people around property.

10

Maggie

May 1, 2025

·

Stayed 1 night

Close to airport

10

Briana

Jul 30, 2024

·

Stayed 1 night

Perfect location near Ontario airport.

8

Carl

Mar 4, 2024

·

Stayed 5 nights

Room spacious and clean. Hotel close and convenient to airport. Some clients in Hotel and parking areas a little sketchy.

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast is a strong point with waffles and a generally good selection, though seating is tight at peak times and items sometimes run low or repeat daily. A few mention ordinary coffee or early cutoffs.

Related guest reviews

10

Jesse

Aug 1, 2024

·

Stayed 3 nights

Simple easy and quiet. Breakfast area was busy in the morning but it was a weekend so it was expected.

10

Grace

Jan 30, 2025

·

Stayed 2 nights

Comfortable beds, nice, spacious room. Relatively decent price. They have a small breakfast area that provides scrambled eggs, potatoes, sausage, waffles, granola, yogurt, several types of bread and some bagels. Not too bad but not really enough seating. Super nice staff and they are very helpful.

10

William

Oct 17, 2025

·

Stayed 1 night

Very nice stay. Courteous staff and nice rooms. Breakfast I nice surprise.

4

Victor

Apr 21, 2025

·

Stayed 1 night

Check in was pretty slow even though there was no one else in line because they had to make sure that our room was ready even though we checked in an hour after check in time . The worst was the breakfast buffet the following day . The only food that was available at the time were waffles because they had run out of potatoes, eggs and sausages. We waited 15 minutes then left . I told the young lady at reception and she said that they only had one person working at the buffet.

10

Veronica

Sep 6, 2025

·

Stayed 4 nights

The entire facility is well maintained. Bathrooms were clean and well stocked. Rooms were spacious and breakfast was delicious. We plan to use this hotel whenever we are in the area.

10

Charles

Feb 20, 2025

·

Stayed 1 night

Liked the option of actual room service. The free breakfast is the best free breakfast I have seen.

8

Gordon

Dec 28, 2024

·

Stayed 1 night

Convenient to airport. Breakfast was very ordinary. It did the job. Staff were very nice.

6

Kenneth

Aug 11, 2025

·

Stayed 3 nights

Same dood for breakfast every day.

10

Celia

Sep 17, 2025

·

Stayed 3 nights

Overall we would stay here again! The team that works here cares! They deliver outstanding service! I wish I remembered names better, the "maintenance man" takes pride in taking care of the hotel and guests! He picked us up from the airport! We saw him cleaning carpets, keeping the pool area clean and safe, doing everything he could to make the property shine! Even though the property is slightly older it is VERY WELL TAKEN CARE OF! It was CLEAN! Breakfast- these girls hustle! The waffles were yummm! There is always room for improvement. But absolutely nothing that would keep us away!

10

Mariel

Oct 30, 2025

·

Stayed 1 night

Exellent breaksfast Nice staff

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $97	10 $88	11 $92	12 $91	13 $129	14 $120
15 $97	16 $91	17 $93	18 $124	19 $160	20 $172	21 $128
22 $99	23 $91	24 $91	25 $92	26 $92	27 $100	28 $100
29 $88	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
		1 $87	2 $94	3 $101	4 $136	5 $136
6 $94	7 $94	8 $87	9 $91	10 $91	11 $119	12 $121
13 $92	14 $90	15 $90	16 $87	17 $91	18 $111	19 $114
20 $91	21 $88	22 $107	23 $94	24 $91	25 $117	26 $121
27 $92	28 $92	29 $92	30 $126	31 $151

Comfort Suites Ontario Airport Convention Center

Prices for Comfort Suites Ontario Airport Convention Center

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds with Sofa Bed, Accessible Tub

Suite, 1 King Bed with Sofa Bed, Accessible Tub

Suite, 2 Queen Beds with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)

Guest reviews of Comfort Suites Ontario Airport Convention Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Ontario Airport Convention Center

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