Is parking available at the hotel?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 8:00 PM, and check-out is at 1:00 PM. Guests planning to arrive after 8:00 PM should contact the property in advance.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of USD 115.00 per vehicle (one way).

What accessibility features does the hotel offer?

The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Specific accessibility features for rooms are not detailed.

What is the hotel's location in relation to local attractions?

The hotel is located in the historical district, just steps from Convent de San Bernardino de Siena and 12 minutes by foot from Pancho Vila Tequileria. It is approximately 0.8 miles from both Casa de los Venados and Cathedral of San Gervasio.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal.

What are the hotel's policies regarding children?

Children are welcome at the hotel, but they may not be eligible for complimentary breakfast.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of USD 200.00 per night, and advance request is required for availability.

Hotel Boutique Casa Quetzal

What guests think

Casa Quetzal Hotel offers a charming, rustic stay with lush garden courtyards across from the San Bernardino convent, walkable to Valladolid’s sights, where spacious, well‑decorated rooms and notably friendly, attentive staff make for a relaxed base for exploring.

Several guests mention the small pool can be murky at times and that on‑site parking is limited. Several reviews note street‑facing rooms can be noisy, some mattresses are hard, lighting can be dim, and Wi‑Fi is occasionally patchy. Breakfast is generally tasty but basic unless you purchase fuller options, and a few stays reported hot‑water or minor maintenance issues. Expect a peaceful, character‑filled boutique stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Lush gardens and a small pool create a tranquil setting, but several reviews report the pool can be murky or under‑maintained. On‑site parking is available yet limited, and a few guests praised the on‑site massage service.

Related guest reviews

8

Thibault

May 7, 2023

·

Stayed 2 nights

Très bel hotel, bien placé. Le personnel est très accueillant et aux petits soins. En revanche les 3 premières chambres sont extrements bruyantes car sur la route et très mal isolées du bruit extérieur, et la belle piscine n'est malheureusement pas assez entretenue eau très troubles et peu invitante. Excellent petit dejeuner.

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10

Christoph

Nov 10, 2024

·

Stayed 3 nights

Sehr schönes familiäres kleines Hotel. Zentrale Lage, alles fußläufig erreichbar. Sicherer Parkplatz. Leckeres Frühstück. Tropischer Garten mit kleinem Pool.

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10

Derya

Jan 21, 2022

·

Stayed 3 nights

Casa Quetzal is a lovely place in a location close enough to the center of Valladolid. We loved the lush garden and the friendly hotel staff. And the on-site massage service was a nice plus.

10

Werner

Oct 27, 2024

·

Stayed 1 night

Ein Traum von einem mexikanischen, kleinen Hotel. Fußläufig und sicher zum schönen Zentrum und gegenüber vom San Bernadino Konvent. Super nettes Personal, leckeres Frühstück direkt im wunderschönen Garten am Pool! Ca. 5 Parkplätze auf dem abgeschlossenen Grundstück und weitere vorm Hotel.

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8

Marie-Eve

Jan 13, 2025

·

Stayed 2 nights

L’endroit était super! Super service de l’équipe en place. Petit déjeuner bon. Seulement l’état de la piscine ne nous a pas donné le goût de nous baigner. C’est le seul point négatif. Tout le reste du décor était parfait.

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10

George John Adam

Jan 20, 2025

·

Stayed 3 nights

This was our third time staying here, it is an absolute jem.. The grounds are absolutely fantastic and the staff is super friendly.. We love it here and will certainly be back

10

Diana

Jun 29, 2023

·

Stayed 2 nights

They have a lovely garden and pool area. The breakfast was nice and the spa massage was amazing! Great tranquil place!

10

Denise

Dec 6, 2023

·

Stayed 2 nights

We loved our stay in our own private room! What a beautiful place, wish we had this kind of room for our whole Yucatan trip. The kitchen and hammock were so enjoyable (so much better than just sitting on our beds at night). The only thing I was a little bummed about was that the pool looked murky and under-maintained. We did not swim. (It must be hard to upkeep it in the bountiful courtyard garden).

6

MARIA JOSE

Sep 17, 2024

·

Stayed 2 nights

Estuvimos 2 noches hospedados, esperaba más de lo que recibí por la tarifa pagada, el estacionamiento es muy pequeño y limitado, al final tuvimos que dejar el auto en la calle por falta de espacio. La piscina no estaba muy limpia y algunas partes del cuarto tenían telarañas, la habitación es amplia y cómoda pero podría estar más limpia. El desayuno es muy básico y la puerta de la calle se cierra después de cierta hora en la noche, te dan la llave para acceder pero fue algo que si me sorprendió. Por el precio pagado por noche elegiré otra opción en mi siguiente visita a Valladolid.

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6

Tomas

Mar 20, 2024

·

Stayed 2 nights

Mindre hotel med have. Værelserne er af god størrelse. Mindre pool som var fyldt med blade og grumset vand.

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Cleanliness

Many guests found rooms and grounds clean, but recurring issues include musty odors, ants, cobwebs, clogged shower drains, and occasional lack of hot water.

Related guest reviews

10

Frances

Feb 17, 2024

·

Stayed 5 nights

We enjoyed the healthy breakfast served. Also, the grounds are beautiful and well taken care of. Great location.

6

Michal

Jun 24, 2024

·

Stayed 1 night

Nice place but plenty of ants in the room.

10

Steven

Dec 10, 2022

·

Stayed 2 nights

Excellent location Very Clean Wonderful helpful staff Very comfortable room

10

Richard

Jan 28, 2024

·

Excellent place to stay in a peaceful part of the city. Super friendly staff, excellent breakfast. The garden area and pool are peaceful - a nice place to unwind after exploring the city and nearby ceynotes. Big clean rooms with everything you need. The staff here really make it a great place to stay - Welcoming, friendly and happy to help. Thank you!

6

Hakeem

Jan 12, 2025

·

Stayed 1 night

Space room with a very musty smell

10

leticia

May 24, 2023

·

Stayed 2 nights

Es un lugar pequeño enfrente del convento por lo que lo hace muy tranquilo , como en casa .. el personal muy amable y los cuartos muy limpios decorado estilo de la región .. la pasamos muy agusto y muy buen precio

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8

Tina

Feb 5, 2023

·

Stayed 1 night

Gorgeous interior courtyard, great staff. We had no hot water at all for showers, but otherwise - very nice and affordable. Valladolid is a dream.

4

Antonio

Jun 15, 2025

·

Stayed 3 nights

Es una propiedad demasiado austera el agua caliente nunca salió nos bañamos con agua fría los 3 días el desayuno es a unas horas para no ir

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8

Heidi Elizabeth

Aug 28, 2023

·

Stayed 2 nights

Excelente atención y servicio de todo el personal de principio a fin. Para mejorar, el resumidero de la ducha se tapa. Los colchones incómodos.

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6

MARIA JOSE

Sep 17, 2024

·

Stayed 2 nights

Estuvimos 2 noches hospedados, esperaba más de lo que recibí por la tarifa pagada, el estacionamiento es muy pequeño y limitado, al final tuvimos que dejar el auto en la calle por falta de espacio. La piscina no estaba muy limpia y algunas partes del cuarto tenían telarañas, la habitación es amplia y cómoda pero podría estar más limpia. El desayuno es muy básico y la puerta de la calle se cierra después de cierta hora en la noche, te dan la llave para acceder pero fue algo que si me sorprendió. Por el precio pagado por noche elegiré otra opción en mi siguiente visita a Valladolid.

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Rooms

Rooms are generally spacious with traditional decor, and some include hammocks. Several reviews note street‑facing rooms can be noisy, some mattresses are hard, lighting can be dim, and Wi‑Fi is occasionally patchy.

Related guest reviews

10

Elizabeth

Aug 12, 2023

·

Stayed 1 night

Todo exelente, muy bonito el hotel, el único detalle que le pondría, es el colchón está un poco duro

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10

Anne

Apr 7, 2023

·

Stayed 1 night

Beautiful property, lots of charms. Great location. Rooms located on the street can be a little noisy but that didn't bother us.

8

albert

Feb 9, 2024

·

Stayed 4 nights

The property is across the street from the ex- convent and only a 15 to 20 minute walk from the centre of the city. There are several restaurants nearby. There is a lovely garden and a small pool. We had the designer suite(room 10). It was quite large and nicely furnished. The bathroom was also large. Tge shower good and the towels large. There was a comfortable king bed. The lighting was subdued except for the bathroom which was good. The included breakfast was continental one with fruit yogurt granola and rolls. The only issue wirh our room was it was next to the road and when vehicles went by often they were noisy. But it became quiet later at night so it did not affect our sleep.

10

Joanne

Nov 7, 2024

·

Stayed 4 nights

Super friendly staff. Room was very large and nicely decorated. Great shower and very comfy beds. The lighting wasn't great for reading and the WiFi could be a bit patchy.

10

Cuauhtémoc

Dec 12, 2022

·

Stayed 3 nights

El ambiente y la tranquilidad. Los sonidos de las aves como gallos y guajolotes. La paz que se siente. Me hubiese agradado más un poco más de iluminación en el cuarto. Nada más. Gracias!

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8

Maria Laura

Jan 3, 2023

·

Stayed 2 nights

Very nice place, but my room was next to the street and was very noisy. Also the bed was not comfortable. Great location. Nice staff.

8

Rachel

Nov 21, 2023

·

Stayed 1 night

We loved this area of town! Right across from beautiful church and close to walk down Calzada De Los Frailes with great shops and restaurants. The hotel grounds and pool are gorgeous and relaxing. Breakfast was fruit, yogurt, granola and a selection of breads with coffee and juice. The only disappointment were the beds. Both beds in our room were highly uncomfortable and we would have asked to move if there longer than one night. Otherwise we were happy with this hotel and parking was easy and free.

10

Denise

Dec 6, 2023

·

Stayed 2 nights

We loved our stay in our own private room! What a beautiful place, wish we had this kind of room for our whole Yucatan trip. The kitchen and hammock were so enjoyable (so much better than just sitting on our beds at night). The only thing I was a little bummed about was that the pool looked murky and under-maintained. We did not swim. (It must be hard to upkeep it in the bountiful courtyard garden).

10

Bathilde

May 1, 2025

·

Stayed 1 night

It was lovely. Beautiful decoration. Comfy beds. Very close to everything without being in the centre centre.

8

Rosa

Oct 9, 2025

·

Stayed 4 nights

Fint dekorerat rum, rymligt. Bi hade två sängar det ena var mkt hård och lät mkt fanns både luftkonditionering samt takfläckt. Wi- fi ok. Mycket grönt och stora ytor ute med en liten pool ute Mycket enkel frukost, sista dagen fick vi konstig nog en meny att välja ifrån. Mycket vänlig personal. Hotellet erbjuder utflykt som är i sammarbete med taxi utifrån ingen guide bara resor. Obs mycket inträde och dricks överallt. Fin stad nöra till flera sevärdheter.

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Service

Feedback consistently highlights friendly, welcoming, and helpful staff, with several guests noting attentive service and quick resolution of issues.

Related guest reviews

10

Paula

Jan 26, 2026

·

Stayed 4 nights

El personal es súper amable, el hotel es muy hermoso rústico, está a un costado del Convento, todo está cerca en Valladolid

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8

Lauro

Jun 30, 2023

·

Stayed 2 nights

Everyone is very friendly which made our stay that much better.

10

Claude

Oct 16, 2025

·

Stayed 1 night

That was excellent , service and welcome

10

Javier

May 29, 2025

·

Stayed 2 nights

We had an amazing time in Valladolid, there is so much to do around this town, and the hotel is close to everything. The staff is friendly and really helpful in providing great recommendation of places and restaurants. I recommend getting the complete breakfast in this hotel because you don’t want to miss those yummy chilaquiles.

10

Richard

Jan 28, 2024

·

Excellent place to stay in a peaceful part of the city. Super friendly staff, excellent breakfast. The garden area and pool are peaceful - a nice place to unwind after exploring the city and nearby ceynotes. Big clean rooms with everything you need. The staff here really make it a great place to stay - Welcoming, friendly and happy to help. Thank you!

10

LUIS

Mar 8, 2025

·

Stayed 2 nights

La atención fue muy buena. Todo el personal es muy amable.

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10

Brian

Jan 26, 2024

·

Stayed 4 nights

We really enjoyed our 4 night stay at this property. The staff were very attentive and any issues we had were dealt with quickly and efficiently.

10

George John Adam

Jan 20, 2025

·

Stayed 3 nights

This was our third time staying here, it is an absolute jem.. The grounds are absolutely fantastic and the staff is super friendly.. We love it here and will certainly be back

10

Maribel

Apr 2, 2023

·

Stayed 2 nights

I absolutely loved how charming it was. The hammock inside the room was a so perfect too. Breakfast was great and the service was too. It’s in the perfect location and it was easy to get everywhere.

10

Sylvie

Nov 1, 2025

·

Stayed 4 nights

Personnel au top

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Location

Across from the San Bernardino convent and within walking distance of the center and Calzada de los Frailes, the location is praised as convenient and pleasant. Several also appreciate the quieter setting just outside the busiest blocks.

Related guest reviews

10

Paula

Jan 26, 2026

·

Stayed 4 nights

El personal es súper amable, el hotel es muy hermoso rústico, está a un costado del Convento, todo está cerca en Valladolid

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10

Christoph

Nov 10, 2024

·

Stayed 3 nights

Sehr schönes familiäres kleines Hotel. Zentrale Lage, alles fußläufig erreichbar. Sicherer Parkplatz. Leckeres Frühstück. Tropischer Garten mit kleinem Pool.

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10

Segolenne

Mar 4, 2023

·

Stayed 3 nights

Lovely hotel in a great location. Perfect for a few nights in Valladolid. Can walk to all spots in town.

10

Stephen

Feb 26, 2023

·

Stayed 2 nights

Wonderful room and hotel on edge of town near san Bernardino church. Friendly staff and quiet location…very good value.

10

Anne

Apr 7, 2023

·

Stayed 1 night

Beautiful property, lots of charms. Great location. Rooms located on the street can be a little noisy but that didn't bother us.

8

albert

Feb 9, 2024

·

Stayed 4 nights

The property is across the street from the ex- convent and only a 15 to 20 minute walk from the centre of the city. There are several restaurants nearby. There is a lovely garden and a small pool. We had the designer suite(room 10). It was quite large and nicely furnished. The bathroom was also large. Tge shower good and the towels large. There was a comfortable king bed. The lighting was subdued except for the bathroom which was good. The included breakfast was continental one with fruit yogurt granola and rolls. The only issue wirh our room was it was next to the road and when vehicles went by often they were noisy. But it became quiet later at night so it did not affect our sleep.

10

Werner

Oct 27, 2024

·

Stayed 1 night

Ein Traum von einem mexikanischen, kleinen Hotel. Fußläufig und sicher zum schönen Zentrum und gegenüber vom San Bernadino Konvent. Super nettes Personal, leckeres Frühstück direkt im wunderschönen Garten am Pool! Ca. 5 Parkplätze auf dem abgeschlossenen Grundstück und weitere vorm Hotel.

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10

Kathryn

Jan 30, 2022

·

Stayed 1 night

Great location, delightful establishment.

8

Rachel

Nov 21, 2023

·

Stayed 1 night

We loved this area of town! Right across from beautiful church and close to walk down Calzada De Los Frailes with great shops and restaurants. The hotel grounds and pool are gorgeous and relaxing. Breakfast was fruit, yogurt, granola and a selection of breads with coffee and juice. The only disappointment were the beds. Both beds in our room were highly uncomfortable and we would have asked to move if there longer than one night. Otherwise we were happy with this hotel and parking was easy and free.

10

Bathilde

May 1, 2025

·

Stayed 1 night

It was lovely. Beautiful decoration. Comfy beds. Very close to everything without being in the centre centre.

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Dining

Breakfast is generally tasty, with an included continental of fruit, yogurt, granola, and breads, while cooked options (like chilaquiles) are available at extra cost. Multiple reviews describe the included breakfast as simple.

Related guest reviews

10

Frances

Feb 17, 2024

·

Stayed 5 nights

We enjoyed the healthy breakfast served. Also, the grounds are beautiful and well taken care of. Great location.

8

Thibault

May 7, 2023

·

Stayed 2 nights

Très bel hotel, bien placé. Le personnel est très accueillant et aux petits soins. En revanche les 3 premières chambres sont extrements bruyantes car sur la route et très mal isolées du bruit extérieur, et la belle piscine n'est malheureusement pas assez entretenue eau très troubles et peu invitante. Excellent petit dejeuner.

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8

albert

Feb 9, 2024

·

Stayed 4 nights

The property is across the street from the ex- convent and only a 15 to 20 minute walk from the centre of the city. There are several restaurants nearby. There is a lovely garden and a small pool. We had the designer suite(room 10). It was quite large and nicely furnished. The bathroom was also large. Tge shower good and the towels large. There was a comfortable king bed. The lighting was subdued except for the bathroom which was good. The included breakfast was continental one with fruit yogurt granola and rolls. The only issue wirh our room was it was next to the road and when vehicles went by often they were noisy. But it became quiet later at night so it did not affect our sleep.

10

Javier

May 29, 2025

·

Stayed 2 nights

We had an amazing time in Valladolid, there is so much to do around this town, and the hotel is close to everything. The staff is friendly and really helpful in providing great recommendation of places and restaurants. I recommend getting the complete breakfast in this hotel because you don’t want to miss those yummy chilaquiles.

10

Jona

Mar 5, 2024

·

Stayed 1 night

It was great. The breakfast was a little simple with only granola and fruit

8

Marie-Eve

Jan 13, 2025

·

Stayed 2 nights

L’endroit était super! Super service de l’équipe en place. Petit déjeuner bon. Seulement l’état de la piscine ne nous a pas donné le goût de nous baigner. C’est le seul point négatif. Tout le reste du décor était parfait.

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10

Kate

Mar 30, 2025

·

Stayed 1 night

Lovely garden and spacious rooms. Breakfast was lovely and nice service . Perfect hotel if you have a kid that has a lot of energy to run around .

10

daniela

Feb 8, 2024

·

Stayed 2 nights

Tudo ótimo! Equipe super educada e receptiva. Quarto amplo, camas confortáveis . Café da manhã gostoso e com produtos frescos. Só sentimos falta de uma proteína no café da manhã, que era cobrado à parte . Valladolid foi uma boa surpresa.

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8

Rosa

Oct 9, 2025

·

Stayed 4 nights

Fint dekorerat rum, rymligt. Bi hade två sängar det ena var mkt hård och lät mkt fanns både luftkonditionering samt takfläckt. Wi- fi ok. Mycket grönt och stora ytor ute med en liten pool ute Mycket enkel frukost, sista dagen fick vi konstig nog en meny att välja ifrån. Mycket vänlig personal. Hotellet erbjuder utflykt som är i sammarbete med taxi utifrån ingen guide bara resor. Obs mycket inträde och dricks överallt. Fin stad nöra till flera sevärdheter.

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10

Anna Maria

Feb 14, 2022

·

Stayed 1 night

El hotel muy bien ubicado, habitación espaciosa, el patio pintoresco, desayuno rico. Todo perfecto.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $99
11 $89	12 $89	13 $89	14 $100	15 $89	16 $78	17
18 $78	19 $78	20 $86	21 $118	22 $118	23 $89	24 $101
25 $78	26 $96	27 $96	28 $112	29	30 $79	31 $118

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $80	3 $79	4 $111	5 $111	6	7 $90
8 $110	9 $111	10 $139	11 $110	12 $79	13 $78	14 $78
15 $124	16 $111	17 $111	18 $89	19 $90	20 $111	21 $111
22 $90	23 $78	24	25 $90	26 $100	27 $100	28 $90
29 $91	30 $90

Hotel Boutique Casa Quetzal

About this property

Location

Room options

Standard Room, 1 King Bed

Double Room

Junior Room, 1 King Bed

Design Suite, 1 King Bed

Junior Suite, 2 Double Beds

Design Cabin, 1 King Bed, Kitchenette

Guest reviews of Hotel Boutique Casa Quetzal

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Boutique Casa Quetzal

Prices for upcoming dates