Hotel Qamar

It was beautiful would recommend

What a beautiful property. Perfect location on the beach. I loved the boho vibe, being able to walk straight out from my room onto my porch and enjoy both jungle and beach. The staff were amazing, massages sublime, location - you need a bike (which I hired) or download InDrive for taxi service. Breakfast was simple and the food at lunch/dinner was varied and freshly cooked. Highly recommend.

❤️

The staff was very helpful, and the property was clean. I would like to stress that the staff was extremely great throughout our stay. They helped us book tours with discounts, they moved our luggage, and were very prompt when communicating and solving issues. Our frustrations are centered on maintenance and upkeep of the huts. I would like to note that we had quite a few issues. We had to change rooms one night into our five night stay because the first room (#2) the AC was not working properly and some of the windows were not fully covered. Due to the integrity of the Huts, the air was not contained. Although the integrity was much better in our second room, it was still only cool/cold directly in front of the AC. Maintenance needs to be done on the roofing. The power turned on and off multiple times throughout the night, therefore the AC would turn off and the room would quickly heat up. On our last day, the water shut off, and we were not able to shower until later in the morning. Something else to know: the $50 included restaurant/dinner credit is only utilized when ordering a dinner entree. This is not just a restaurant credit. Additionally, this does not impact my rating, but please note that we found a scorpion, multiple lizards, multiple crabs, and lots of bugs. We also found bugs in the bed quite a few times. I understand this is a beach hut type property so some bugs may be natural, but there were quite a few critters inside of the room.

The hotel is cute with the Tulum touch, a place to relax and enjoy nature. The cabins are well equiped, good a/c. The small beach area with the pool are a plus. Restaurant need to improve and have all the ingredients. I ordered 3 meals and they couldn't make it. Meal prices are high 20-30 usd and portions are small. Staff are great and ready to help anytime. People at the lobby are great and will give you good recommendations to make the best out of the Tulum experience. I would return if I decide to visit the area.