Name: Courtyard by Marriott North Charleston Airport Coliseum
Address: 2415 Mall Drive I-26 and Montague, Charleston, South Carolina, United States of America, Charleston, South Carolina, US
Price range: $87–$159 per night
Rating: 7.68

What guests think

At Courtyard by Marriott North Charleston Airport Coliseum, reviews describe ongoing renovations and recurring maintenance and cleanliness issues, with guests reporting closed amenities, intermittent hot water, TV or Wi-Fi problems, and worn interiors, while staff service is often praised.

Pools are frequently closed or green, the gym and shuttle are unavailable at times, and construction can limit parking or access. Rooms feel dated, with malfunctioning air-conditioning, spotty TV reception or channels, and patchy Wi-Fi, though some guests noted comfortable beds or occasional refreshed spaces. Many guests highlight friendly, accommodating front-desk teams despite the disruptions. Expect convenience near the airport but noticeable trade-offs during renovation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations affect amenities: the pool is often closed or green, the gym and airport shuttle are unavailable at times, and guests report broken ice machines, occasional elevator problems, and construction clutter limiting parking or access.

Related guest reviews

4

KellyRae

May 2, 2023

·

Stayed 5 nights

Pro: The staff was the light of this place. Every staff member I talk with was kind, friendly, and helpful. I loved having a room with a sliding glass door to open for fresh air. That was really nice. It was a quiet area for lodging. Cons: I was disappointed to discover there was no free shuttle service as advertised. This resulted in added expense (Uber/Lyft), I was not expecting. They no longer accept cash, and I was not hip on adding additional charges to my credit card. The 'restaurant' is really a coffee bistro with very few hours of availability. As incredible as the staff was, I'd be concerned if I were the management of this property because your staff will only stay so long before they burnout from dealing with disappointed customers. And start by not falsely advertising a free shuttle service and a 'restaurant'.

6

Debra

Sep 6, 2024

·

Stayed 1 night

They were in process of remodeling. Big stains on carpets in the room. Pool and courtyard were dirty and unusable. It was a big disappointment for the price. Very unkept. Lobby was clean. Staff was friendly and apologetic. Elevators were boarded with cardboard. The location was close to downtown and the airport. But it has definitely seen better days.

4

Matthew

May 23, 2025

·

Stayed 2 nights

Pool area was closed, not advertised on booking. Gym was closed. Newly renovated room, AC didn’t work properly. Shower leaked everywhere into main area. Bed was comfortable. TV was big and nice, but they logged me out at 8:45am while watching a show, 10am check out. The lobby has Starbucks and decent food.

8

Christopher

Apr 23, 2023

·

Stayed 4 nights

The ice machine was broken on all levels of the hotel. The night staff was not helpful when I asked for extra pillows. Morning staff was great and helpful

4

John

Feb 2, 2025

·

Stayed 2 nights

Was not informed they were under renovation. There was no hot water for the duration of my 3 day/2 night stay. The swimming pool was closed, and could use 20 gallons of shock chlorine.

4

Leslie

Mar 13, 2024

·

Stayed 1 night

This property is in extreme disrepair. The pictures are misleading. The pool area is closed permanently and therefore no outdoor seating. The "restaurant" consists of a small area that only serves limited breakfast for a fee. The pantry/marketplace only had 3 bottles of mountain dew soda in stock. There was no water to purchase. The furnishings were stained and dirty. The slider in the room was not functioning. There were cigarette butts on the patio balcony as well as dirty paper towels.

4

Michael

Apr 17, 2025

·

Stayed 1 night

The hotel is going through renovations. The bottom floor was a mess which is understandable. The pool was super green and there is pool equipment and chairs and random things from the hotel piled up around the pool. So, we didnt get to use the pool as we had hoped. It was one of the reasons I picked this hotel. Our room was decent but the outdoor balcony was a mess, there were nails and screws and painting tape and trash everywhere. I understand about the renovations but our room should have been much better. There were chairs and bottles and even a grill in the parking lot as if someone had been hanging out beside the hotel. The exterior was a complete mess and didnt feel safe. We had to enter through the side door which was just propped open, leaving it open for anyone to enter the building. I wish I had picked another hotel. I never write negative reviews but this one deserved it.

2

Josephine

Aug 23, 2024

·

Stayed 1 night

This property is being renovated. This was not communicated by expedia site. I chose this hotel fir a one night stay befor a famile cruise primarily because of the airport shuttle. Come to find out, no shuttle due to renovations. Additionally, pool was closed, gym was closed, only dryer available to guests was broken, mold in bathrooms and torn curtains in guest rooms. A complete fail.

2

Jeanette

Apr 14, 2025

·

Stayed 2 nights

This hotel is a safety and health hazard. Doing a complete renovation spray painting the entire building. Parking lot is full of containers, building materials, pallets, piles of old furniture and carpet. No where to park. Front entrance closed tearing off the roof throwing things off the roof, no light to the side entrance walkway, no light or sign on side entrance. Door propped open with a brick, fire alarms covered in plastic and taped off, emergency exit with flood lights removed, I reported our patio door lock was broken 3 times never fixed, all windows and doors taped up with plastic. Could not see outside. No manager or assistant manger on duty Saturday or Sunday housekeeping checking people in and out. Ran out of breakfast before 8 am and breakfast starts at 7am!!!!! No complementary water or coffee available for guest in lobby. We parked in the Red Cross parking lot. We asked permission from the Red Cross to park there after 4pm on Friday and all day on Saturday and Sunday was available to us. Rooms were not cleaned because they had no one to clean. WHY IS THIS HORRIBLE HOTEL OPEN this should be closed during a complete renovation like this instead of putting guest safety and health at risk. Rude employees because they were tired of hearing complaints. No one knows what is going on and why a manager or assistant manager is not on duty. This hotel should have told us this was going on when we called on Wednesday to verify reservations for check in on Friday.

2

amee

Apr 28, 2025

·

Stayed 3 nights

We weren't told the property was under major renovations. It needs the upgrade for sure as its very old and outdated. The pool was under construction and not available. Our room was dirty, peeling wallpaper, hole in sofa, old and dirty bathroom. Dust on all surfaces. Broken mini fridge, ciffee maker with no mugs or coffee. The staff however was great. Kind and as helpful as they could be under the circumstances. Would not recommend checking them out until they finish upgrading.

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Cleanliness

Cleanliness is inconsistent, with many reports of stained carpets, mold or mildew odors, dusty surfaces, and worn or dirty furnishings; a few reviews mention clean rooms.

Related guest reviews

2

jennifer

Feb 27, 2023

·

Stayed 1 night

Staff were pleasant. Room was dirty. Smelled of mildew. AC didn’t work. It was the worst hotel I’ve stayed in.

4

Jessica

Jul 5, 2024

·

Stayed 1 night

The staff checking in us was so so lovely. One of the gals was obviously training or new, and the other was well versed in the check in process and kindly helped the other one get us all squared away. They gave tips on where to go in the area for drinks & food. We were only there for one night before meeting up with our group in downtown Charleston. Otherwise, it wasn't much better than a roadside motel. The carpet was absolutely yuck. Stains EVERYWHERE in the room. I didn't take my shoes of until I was in the bed. The shower had moldy corners. The water pressure was bad. There was hair on the bathroom floor upon our arrival. The bed was loud and squeaky every time my husband or I moved, waking me up anytime one of us shifted in the night (I'm not a light sleeper). The air-condition unit blew air that smelled like wet dog. The bistro was supposed to open at 6:30a but it wasn't so we couldn't get breakfast or decent coffee before we left at 8:30am. This is hands down the worst Marriot property I have ever stayed at. We were only there for 10 hours so not much point in having the hotel fix all of this upon our arrival but I will definitely be skipping this spot if we find ourselves back in the area.

4

Heather

Oct 24, 2023

·

Stayed 2 nights

The room was dirty. There were stains on the carpet and the chair. The parking lot was pretty empty. However, there were people hanging out and smoking pot and cigars and cigarettes in their cars which made it very awkward and uncomfortable. It did not seem like the best of areas And my daughter, and I felt unsafe. The elevator smelled of pot, but the hotel was trying to mask the bad smells with a very loud air freshener at the elevator doors. My hotel room and towels smelled like stale smoke. We moved to another part of town and a new hotel.

4

Manuel

Apr 6, 2025

·

Stayed 1 night

I got stranded overnight from a flight cancellation and this was the only hotel nearby less than $300. It was disgusting. The room smelled like chemicals and black mold and cleaning chemicals. Stains everywhere: carpet, walls, bed. My window was alway covered by plastic tarp. They should’ve paid me to stay here. It’s clearly under renovations and should be closed indefinitely.

4

Michael

Apr 17, 2025

·

Stayed 1 night

The hotel is going through renovations. The bottom floor was a mess which is understandable. The pool was super green and there is pool equipment and chairs and random things from the hotel piled up around the pool. So, we didnt get to use the pool as we had hoped. It was one of the reasons I picked this hotel. Our room was decent but the outdoor balcony was a mess, there were nails and screws and painting tape and trash everywhere. I understand about the renovations but our room should have been much better. There were chairs and bottles and even a grill in the parking lot as if someone had been hanging out beside the hotel. The exterior was a complete mess and didnt feel safe. We had to enter through the side door which was just propped open, leaving it open for anyone to enter the building. I wish I had picked another hotel. I never write negative reviews but this one deserved it.

4

Jessica

Jul 16, 2024

·

Stayed 1 night

The staff checking in us was so so lovely. One of the gals was obviously training or new, and the other was well versed in the check in process and kindly helped the other one get us all squared away. Otherwise, it wasn't much better than a roadside motel. The carpet was absolutely yuck. Stains EVERYWHERE in the room. I didn't take my shoes of until I was in the bed. The shower had moldy corners. The water pressure was bad. There was hair on the bathroom floor upon our arrival. The bed was loud and squeaky, waking me up anytime one of us shifted in the night (I'm not a light sleeper). The air-condition unit blew air that smelled like wet dog. The bistro was supposed to open at 6:30a but it wasn't so we couldn't get breakfast or decent coffee before we left at 8:30am. This is hands down the worst Marriot property I have ever stayed at. We were only there for 10 hours so not much point in having the hotel fix all of this upon our arrival but I will definitely be skipping this spot if we find ourselves back in the area. I would include pics but hotel.com is rejecting them because they look so gross, AI kicks hem back as inappropriate.

2

Ashley

Apr 6, 2025

·

Stayed 2 nights

Be advised! This hotel is under re-modeling. We were placed in a room that was in terrible condition. Aside from the strong cigarette smell, the toilet would not stop running, there were stains all over the carpet and pubic hair on the shower wall. We were not pleased at all with the condition of the room for what we paid. They were sold out due to an event in town and we had no other choice not to deal with it.

4

Jeanette

May 6, 2024

·

Stayed 1 night

Very dissatisfied, dirty, old, beds uncomfortable just shocked that this is a Marriott hotel

2

amee

Apr 28, 2025

·

Stayed 3 nights

We weren't told the property was under major renovations. It needs the upgrade for sure as its very old and outdated. The pool was under construction and not available. Our room was dirty, peeling wallpaper, hole in sofa, old and dirty bathroom. Dust on all surfaces. Broken mini fridge, ciffee maker with no mugs or coffee. The staff however was great. Kind and as helpful as they could be under the circumstances. Would not recommend checking them out until they finish upgrading.

2

Rhonda

Dec 30, 2024

·

Stayed 2 nights

This property is so poorly maintained I can't believe Marriott would put its name on it. Driving up to the property the sign in front was leaning up against the light box, the elevator was missing a huge section of carpet tile and you could see the subfloor, in the corridor wall paper was peeling off the wall. Upon entering my room the carpet was filthy, furniture was so beat up the finish was worn off down to the pressed board, the handle was missing from the sliding door, the coffee table was so wonky I was afraid to set anything on it, the sofa was filthy, and after getting into the shower I discovered bath wash dispenser was completely empty.

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Rooms

Rooms are dated with malfunctioning AC and thermostats, unreliable TV reception or channels, weak or no Wi-Fi, and occasional balcony lock issues; some guests found the beds comfortable or rooms spacious.

Related guest reviews

2

Michelle

Apr 4, 2025

·

Stayed 1 night

Upon arrival, we noticed that there was construction going on for remodeling. I understand remodeling and construction and that really wasn’t the issue. The issue was we were in a room that apparently the air conditioning was either broke or messed up that no one could fix and they came to our room twice. They had no answer as to why they couldn’t get the air to work besides coming across as if it was a chore or a bother for them to even come look in the first place. I had a child and three other adults in the room with us and the room was hot from arrival to checkout. They did find us one box fan that looked like it had been in a fight and it did not win, the screen to the fan to protect you from getting hurt or cut was half off of the fan. What a safety hazard that was. The ice machine also did not work. One of the elevators made a god-awful noise. And now going through my bank statement I’ve noticed that even though I paid in advance and had a zero balance on my receipt for our stay on March 14th and leaving March 15th there is a $20 charge on my account on April 3rd. There was also limited parking in the parking lot due to containers being in parking spots on the property. I do not recommend this property because if there is a problem, you will just get an I’m sorry there’s nothing I can do. The staff in my opinion, some acted like they didn’t even want to be there.

4

John

Apr 6, 2025

·

Stayed 2 nights

This hotel is very old and rundown. They are in the process of renovating, but the construction is extremely loud and we should have been notified about it prior to check in. If we had been notified, we wouldn’t have stayed here, and that would’ve been a much better choice. Furniture in the rooms was very subpar, with extra holes in dressers for what I assumed were the former TVs.

4

Eugene

Nov 12, 2024

·

Stayed 3 nights

In the midst of renovations. Water temp fluctuations in the middle of the shower. Great fluctuations in the thermostat temp all day. Limited T.V. stations. Very weak and NO wi fi. Previously a great place to stay.One of my favorites. Hopefully with the completion of renovation they will return to their once very good status.

6

Tracey

Dec 5, 2023

·

Stayed 1 night

Nice hotel but the carpet in the room looked bad. The bed was comfy and we didn’t walk barefoot.

4

Matthew

May 23, 2025

·

Stayed 2 nights

Pool area was closed, not advertised on booking. Gym was closed. Newly renovated room, AC didn’t work properly. Shower leaked everywhere into main area. Bed was comfortable. TV was big and nice, but they logged me out at 8:45am while watching a show, 10am check out. The lobby has Starbucks and decent food.

8

Angela

May 14, 2024

·

Stayed 1 night

It was weird there was no microwave in the room and the tv was so small. The great thing was the shower chair. I walk with a cane and that really helped my back.

6

Ivy

Mar 17, 2024

·

Stayed 1 night

The balcony door wouldn’t lock. Even though we were on the second floor, it still felt unsafe.

6

Terry

Apr 17, 2023

·

Stayed 1 night

Air conditioning rm 101 loud and not efficient causing a restless nights sleep

6

Octavia

Jun 13, 2024

·

Stayed 1 night

Great location.. the TV was out the entire stay was not composited.

6

Courtenay

Mar 6, 2025

·

Stayed 2 nights

I stay there a lot because of the location and they have balconies. They're in the process of doing renovations. Many of the rooms have had brand new TVs in them now for a couple of months at least. I'm there every 3 weeks and these brand new, nice big TVs still do not get the local channels! The channels they do get don't come in very clearly either. I don't know who they use for their cable service, but it stinks apparently. I have complained about this maybe 3-4 times over 3 yrs. Nothing has been done. I'll bet Days Inn gets local channels!

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Service

Service is often friendly, helpful, and accommodating even amid operational challenges, though a few guests encountered slow responses or unfriendly interactions.

Related guest reviews

10

Mark

Jun 12, 2024

·

Stayed 1 night

The staff are super friendly, courteous and helpful. Gave us some great late night dining options.

10

M W

Jan 29, 2025

·

Stayed 1 night

Awesome front desk staff.

10

Eugene

May 21, 2024

·

Stayed 3 nights

Enjoyable stay. The staff is excellent. Helpful ,professional pleasant, knowledgable. the best.

10

cindy

Apr 7, 2024

·

Stayed 2 nights

Staff was friendly and helpful.

10

Vicky

Apr 8, 2024

·

Stayed 5 nights

Super friendly staff and very accommodating! Would recommend!

6

Courtenay

Aug 23, 2025

·

Stayed 2 nights

Renovations are great. Check-in staff has attitude. All other staff are very nice and helpful.

10

Gloria

Oct 22, 2023

·

Stayed 1 night

My room was clean and comfortable! Guest services made it extra special by maki g a fresh pot of coffee and told us to remain downstairs as long as we liked. The scenery was so inviting and this made for a nice relaxed evening after a long day!!

8

Eddie

Sep 2, 2024

·

Stayed 2 nights

The staff was helpful and cordial.

4

Charles

Sep 15, 2024

·

Stayed 1 night

Unfriendly person checked me in. Tried to check into 3 different rooms but tv didn’t work in any of those rooms. Had to return to front desk each time. She never apologized or showed any empathy. Finally they sent a friendly maintenance guy and he showed me how to turn on tv manually. Apparently, the remotes are not synched with the tv’s so you have to manually turn on tv, then you can use remote. Fire alarm went off at 7am, and again an hour or two later. No hot water in shower. My last two stays at Marriott’s have been awful. The chain has really gone downhill. And I’ve been a loyal Marriott member for over 20 years.

8

Katherine

Jul 3, 2024

·

Stayed 1 night

Friendly and effective staff

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Location

Convenient to the airport and convention area with dining and shopping a short drive away; some note aircraft noise and limited walkable options.

Related guest reviews

6

Debra

Sep 6, 2024

·

Stayed 1 night

They were in process of remodeling. Big stains on carpets in the room. Pool and courtyard were dirty and unusable. It was a big disappointment for the price. Very unkept. Lobby was clean. Staff was friendly and apologetic. Elevators were boarded with cardboard. The location was close to downtown and the airport. But it has definitely seen better days.

10

Eduardo

Jun 30, 2024

·

Stayed 3 nights

Close to everything and reasonable pricing along with friendly staff.

10

Suzanne

Jan 31, 2024

·

Stayed 1 night

Our room was spacious, comfortable, inexpensive, and very close to the airport.

8

Manuel

Nov 1, 2023

·

Stayed 1 night

Good and convinient place

10

DELENE

Jun 13, 2024

·

Stayed 5 nights

Proximity to dining, shopping.

8

Jake

May 30, 2024

·

Stayed 5 nights

Our individual rooms were more dated than I anticipated. The mattress wasn't comfortable, and the loveseat wasn't either. The wallpaper was also peeling off the wall. Bryan explained that the hotel was about to undergo a complete renovation. It appears that the lobby has already been updated because the area was spacious and attractive. This location was very good for what we wanted to do. We felt safe in the area. The two biggest cons are that the pool was in no way ready for the holiday crowd, (fortunately, my granddaughter was not traveling with us.) and there was no breakfast to speak of. We were told breakfast was available for purchase. No problem, except there were only a few stale muffins and coffee. There is a great area for dining in the lobby. Surely, something can be worked out to provide a more satisfactory experience. Thanks to Bryan for his assistance and follow-through.

8

Lesia

Dec 15, 2024

·

Stayed 1 night

Conveniently located

10

Ron

Apr 4, 2023

·

Stayed 5 nights

Everyone is very nice. Hotel was clean. No continental breakfast. Right under the airport so not quiet. No place to get food or drinks within walking distance but plenty of choices a short drive away.

8

Qian

Mar 24, 2024

·

Stayed 1 night

Good location, great staff

8

sammie

Jul 29, 2024

·

Stayed 1 night

Convenient to dining,shopping, and airport.

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Dining

Breakfast is not included and on-site choices are limited to a small Starbucks-style bistro with restricted hours; several guests found it closed or inadequate, and there is no full restaurant or bar service.

Related guest reviews

4

KellyRae

May 2, 2023

·

Stayed 5 nights

Pro: The staff was the light of this place. Every staff member I talk with was kind, friendly, and helpful. I loved having a room with a sliding glass door to open for fresh air. That was really nice. It was a quiet area for lodging. Cons: I was disappointed to discover there was no free shuttle service as advertised. This resulted in added expense (Uber/Lyft), I was not expecting. They no longer accept cash, and I was not hip on adding additional charges to my credit card. The 'restaurant' is really a coffee bistro with very few hours of availability. As incredible as the staff was, I'd be concerned if I were the management of this property because your staff will only stay so long before they burnout from dealing with disappointed customers. And start by not falsely advertising a free shuttle service and a 'restaurant'.

4

Heather

May 25, 2024

·

Stayed 1 night

When we arrived, we were told the pool was not operational! There was no breakfast available when we woke the next morning! Apparently their breakfast they advertise is not included and is Starbucks you pay for that is very limited on what they carry! Beds are okay! Rooms are clean enough! Overall will not stay here again especially with kids!

2

Charles

Nov 29, 2024

·

Stayed 1 night

We were supposed to get breakfast with our package. The hotel cancellef breakfast. Breskfast people never showed up. Elevator was in disarray. Room tv did not work. Room had stains all over the rug. I have been using hotels.com for many years. We want your organization to get a refund from this hotel.

6

Jeff

Jul 1, 2024

·

Stayed 1 night

Very average for a Marriott property. No breakfast served. The coffee someone made tasted like dishwater. No compensation for the lack of breakfast. Disappointing.

8

Sarah

Jun 2, 2023

·

Stayed 4 nights

Would reallly like a free breakfast buffet. The small Starbucks is limited and expensive. I do love having the espresso though!

6

Timothy

Mar 15, 2023

·

Stayed 1 night

Great stay and easy airport access. No breakfast in the morning and no warning when checking in at 10:30pm that night. Not even a cup of coffee??? Probably farmed out to a third party and no one wants to work any longer!

6

Ron

Oct 14, 2024

·

Stayed 1 night

The photos of the hotel are completely inaccurate. The hotel was in poor shape and construction was going on. None of this was disclosed properly on the website. The hotel restaurant was only open limited for breakfast. The bar was closed. The area is not near any other amenities so we had to drive to eat.

8

Laura

Apr 7, 2023

·

Stayed 3 nights

It was a nice facility and the staff was very nice but would have been better if the pool was open and if there was atleast free coffee in the morning.

4

Donald

Nov 1, 2024

·

Stayed 2 nights

The TV in the room did not work for the two days we were there… Only decaffeinated coffee was available in our room… The advertising about free breakfast was not honored—instead we had to pay about $20 for a breakfast sandwich (that was microwaved) and coffee. So that was $40 per day for my wife and I… So overall we were not happy with our stay, and no compensation was offered to us… Therefore we will think twice before making a reservation at a Marriott Hotel next time.

6

Paige

Feb 29, 2024

·

Stayed 1 night

Staff was great! Rooms are ok- the shower wasn’t 100% cleaned from the previous guest, as there were still hair in the shower. If you do not have a car, you are out of luck for food and beverage at this hotel. There no options. No breakfast, only one small pot of coffee in the lobby, and Starbucks was not even open at 7:15 or 8:15 AM. Would not recommend to anyone who does not have a car because they have to go offsite for food and beverage.

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Month	Average price
January	$109
February	$131
March	$156
April	$152
May	$148
June	$154
July	$150
August	$123
September	$131
October	$129
November	$116
December	$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $126
20 $92	21 $92	22 $92	23 $103	24 $99	25 $115	26 $116
27 $87	28 $97	29 $91	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $155	3 $122
4 $88	5 $92	6 $92	7 $99	8 $101	9 $154	10 $159
11 $93	12 $89	13 $93	14 $94	15 $95	16 $132	17 $122
18 $87	19 $91	20 $91	21 $95	22 $96	23 $126	24 $118
25 $93	26 $93	27 $97	28 $91	29 $99	30 $110	31 $114

Courtyard by Marriott North Charleston Airport Coliseum

Prices for Courtyard by Marriott North Charleston Airport Coliseum

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About this property

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Room options

Room, 2 Queen Beds, Balcony

Suite, 1 Bedroom, Balcony

Room, 1 King Bed, Hearing Accessible (Roll-In Shower & Transfer Shower)

Room, 1 King Bed with Sofa Bed, Balcony

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

Room, 1 King Bed, Hearing Accessible, Balcony (Roll-In Shower & Transfer Shower)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Room, Multiple Beds

Room, 2 Queen Beds, Hearing Accessible, Balcony (Transfer Shower)

Suite, 1 Bedroom

Guest reviews of Courtyard by Marriott North Charleston Airport Coliseum

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What guests think

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