Is breakfast offered at the hotel?

Yes, a homemade breakfast is offered each morning to kick-start the day.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Guests must be at least 21 years old to check in. Early or late check-in/check-out options are not detailed.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, an elevator/lift, and is a smoke-free environment.

Where is the hotel located in relation to key landmarks?

The hotel is located in West Memphis, close to attractions such as the National Civil Rights Museum, Memphis Zoo, and Graceland. It is also near Bass Pro Shops at the Pyramid and FedExForum.

Candlewood Suites West Memphis AR by IHG

What guests think

At Candlewood Suites West Memphis By IHG, travelers consistently praise the new, very clean suites with in-room kitchens and comfortable beds, along with friendly service and useful amenities like a pool, gym, and free guest laundry.

The location is convenient off I 40 and near Memphis and dining, though a few note the surrounding area feels a bit rough or under construction. Noted drawbacks include limited or uneven breakfast, occasional housekeeping lapses, door noise, and sporadic service issues like slow check in or deposit delays. Overall, expect a modern, well equipped stay with strong value and a few manageable quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the pool and gym, and free guest laundry is a standout convenience for longer stays. Several also appreciate pet friendly policies with affordable fees.

Related guest reviews

10

Shirley

May 3, 2025

·

Stayed 1 night

Beautiful faculty

10

J. M.

Jun 14, 2025

·

Stayed 1 night

New spacious room. Like the pillows labeled “soft” and “firm” so I could quickly determine which ones had down (I’m allergic). Pool was outdoors, but under a ceiling-great feature. Breakfast was good-only complaint is that the orange juice was watered down. Free guest laundry was a great perk.

10

Lyuba

Dec 24, 2025

·

Stayed 2 nights

Clean hotel, warm breakfast, coffee and tea selection throughout the day were all very welcoming. Extra amenities like pool, gym, laundry, affordable pet fees were all a huge plus.

10

Frank

Jun 8, 2025

·

Stayed 1 night

Really pleasantly surprised by this very well appointed room! Could easily live here for extended period; full fridge, dishwasher, burners, microwave, dishes, etc. Lots of storage space, too. Very clean. Free laundry available. Nice breakfast included.

10

Shantell

Oct 2, 2025

·

Stayed 2 nights

Beautiful Pool area

10

Jessica

May 20, 2025

·

Stayed 1 night

Very modern property. Breakfast and all amenities were explained at check in. The check in process was very simple. All staff I interacted with were friendly.

10

Alejandra

Apr 1, 2025

·

Stayed 1 night

We never stayed at Candlewood before and it was a very pleasant surprise! The rooms are well equipped and amenities are excellent. The beds are super comfortable and staff is very helpful! We will definitely look for a Candlewood options in our next travel!

10

Christina

Dec 1, 2025

·

Stayed 1 night

The bed was super comfortable, hotel was clean and tidy, breakfast wasn't as broad as I remember Candlewood Suites being in the past, but still good enough options for a quick bite to hold it down until lunch. Elevators super quick, nice pool area and gym and complimentary washer and dryers are a great touch too.

8

Nathan

Jun 16, 2025

·

Stayed 1 night

Room was dirty but others staying at hotel with us did not have same problem. Nice pool and outdoor area

10

Mary

May 11, 2025

·

Stayed 1 night

Very friendly and helpful staff. Very comfortable and cozy bed. There were no carts available when we arrived, but the staff eventually found us a laundry cart! No recycling that I could see.

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Cleanliness

Reviews repeatedly praise very clean rooms and common areas. A few guests reported housekeeping misses such as spotted linens, poorly cleaned bathrooms, or empty bath product dispensers.

Related guest reviews

8

Gene

Dec 15, 2025

·

Stayed 1 night

Linens (towel and pillow case) were spotted.

10

Andrea

Sep 13, 2025

·

Stayed 1 night

Hotel is extremely clean

10

Beatriz

Feb 28, 2025

·

Stayed 1 night

Very clean

8

Jada

Dec 20, 2025

·

Stayed 1 night

Very clean

10

Fanchon

Oct 5, 2025

·

Stayed 1 night

Clean room

10

Taylor

Dec 27, 2025

·

Stayed 1 night

Updated and clean hotel

8

Nathan

Jun 16, 2025

·

Stayed 1 night

Room was dirty but others staying at hotel with us did not have same problem. Nice pool and outdoor area

10

Lee Ann

Dec 24, 2025

·

Stayed 1 night

This was a great place to stay…very clean, very well laid out, very well decorated….and every staff person I interacted with was very friendly and helpful.

8

Timothy

May 27, 2025

·

Stayed 3 nights

Room was poorly cleaned. Tissue paper in the bed,stain sheets. Hair in shower ,dishes put up with water still in them.

10

Clyde

Mar 4, 2025

·

Stayed 1 night

clean and new

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AI-generated summary based on recent guest reviews

Rooms

Suites are modern, well laid out, and often spacious, with full kitchens and very comfortable beds—well suited for extended stays. Reported downsides include door noise, occasional maintenance issues, and a few smaller rooms or lukewarm showers.

Related guest reviews

8

Johnnie Lee

May 10, 2025

·

Stayed 5 nights

I enjoyed the stay, but there was no HOT Water in the shower, the water was warm and I enjoy a Hot shower. Need improvement in that area. I was told breakfast was from 7:00 until 10:00, they were cleaning the area before 10:00, locking the door to the yogurt early. I didn’t like the ideal of bed change every 4 days and I was there a week.

6

Bernie

Aug 8, 2025

·

Stayed 1 night

The hotel is very good is almost new, for me two things , first the door are awful make to much noise , All night I heard doors closing, even in the morning I tried to close my door softly so as not to wake my family and it was impossible, it always closes hard and makes noise that doesn't let me rest peacefully, second was the bacon for breakfast which was something fake that hardly tasted like bacon and was full of oil, everything else was fine.

10

J. M.

Jun 14, 2025

·

Stayed 1 night

New spacious room. Like the pillows labeled “soft” and “firm” so I could quickly determine which ones had down (I’m allergic). Pool was outdoors, but under a ceiling-great feature. Breakfast was good-only complaint is that the orange juice was watered down. Free guest laundry was a great perk.

10

Frank

Jun 8, 2025

·

Stayed 1 night

Really pleasantly surprised by this very well appointed room! Could easily live here for extended period; full fridge, dishwasher, burners, microwave, dishes, etc. Lots of storage space, too. Very clean. Free laundry available. Nice breakfast included.

10

Joey

Dec 8, 2025

·

Stayed 2 nights

Room was well laid out & the bed was very comfortable . The staff was friendly and the hotel was convenient to Memphis and fairly priced.

6

Annie

Jun 21, 2025

·

Stayed 1 night

Satisfactory. Newer property in good shape. Room had electrical issues and had to flip fuses in the in room fuse box to keep power and outlets working. CPAP machine failed at 3am. Reported the issue to the front desk and they seemed disinterested. Check in was slow with only one person working and a very long line. Room was nice although somewhat small. Breakfast looked ok.

10

Patricia

Mar 18, 2025

·

Stayed 1 night

First hotel that had great bathroom lighting for women travelers!!

10

CYNTHIA

Jun 7, 2025

·

Stayed 1 night

Clean friendly and lots of anemities in room

10

Mary Ellen

May 21, 2025

·

Stayed 3 nights

It was a very nice accomodation. The rooms were spacious and clean. The kitchen was well set up. We enjoyed our 3 night stay.

10

Lee Ann

Dec 24, 2025

·

Stayed 1 night

This was a great place to stay…very clean, very well laid out, very well decorated….and every staff person I interacted with was very friendly and helpful.

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Service

Staff are frequently described as friendly and helpful, with some standout check in experiences. However, a few guests faced slow or inconsistent service, including delayed deposits, unhelpful responses, or confusion and rudeness around breakfast hours.

Related guest reviews

6

Susan

Jul 20, 2025

·

Stayed 1 night

Evening staff was nice and assisted. However told us breakfast at 6. Many waiting at then rude frint desk and cater lady told us 7. Plus yelled at many to stop making a mess. She had been up since 4 and no breakfast.

10

Elizabeth

May 18, 2025

·

Stayed 3 nights

Breakfast options were available and easily accessible. Entire staff was attentive, kind, and customer-focused.

10

Renee

Aug 31, 2025

·

Stayed 1 night

Greetings from Ms. L - Desk Check In Agent was Extremely Kind and went beyond the call of duty to fulfill all of my requests. Totally Professional!! Property is well lighted and very clean. The room was exceptionally Clean and Comfortable.

8

Dylan

Jun 26, 2025

·

Stayed 1 night

Great property. There were no towels in my room which I didn’t realize until I had showered. It took around 15 minutes to check in because the desk attendant was cleaning and then forgot their password.

10

Joey

Dec 8, 2025

·

Stayed 2 nights

Room was well laid out & the bed was very comfortable . The staff was friendly and the hotel was convenient to Memphis and fairly priced.

6

Annie

Jun 21, 2025

·

Stayed 1 night

Satisfactory. Newer property in good shape. Room had electrical issues and had to flip fuses in the in room fuse box to keep power and outlets working. CPAP machine failed at 3am. Reported the issue to the front desk and they seemed disinterested. Check in was slow with only one person working and a very long line. Room was nice although somewhat small. Breakfast looked ok.

10

Jessica

May 20, 2025

·

Stayed 1 night

Very modern property. Breakfast and all amenities were explained at check in. The check in process was very simple. All staff I interacted with were friendly.

8

aaron

Jul 28, 2025

·

Stayed 1 night

Didn't like having to pay a $50 deposit for non smoking family and 4 days later still haven't been reimbursed.

8

Richard

Sep 8, 2025

·

Stayed 1 night

Nice facility, and the staff were very friendly.

10

Lee Ann

Dec 24, 2025

·

Stayed 1 night

This was a great place to stay…very clean, very well laid out, very well decorated….and every staff person I interacted with was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Location

Conveniently just off I 40 with easy access to Memphis and nearby dining. Some guests felt the surrounding area was a bit dirty or still under construction.

Related guest reviews

10

Monique

Oct 13, 2025

·

Stayed 3 nights

This property was new, nice and very clean. It was in a central location near the Tri State of Arkansas, Tennessee and Mississippi. I highly recommend this.

10

Heidi

May 3, 2025

·

Stayed 1 night

Beautiful hotel, helpful, friendly staff, clean rooms, convenient location off highway

8

Deborah

Jul 28, 2025

·

Stayed 1 night

The property was conveniently located right off of interstate 40, which suited our needs. It was convenient to dining options, but the area around the property seemed a little dirty. Property had either recently been built or recently renovated. It was very nice. The check-in staff was friendly and efficient. The morning staff that we encountered when we were checking out was not personable but they got the job done. The breakfast that was provided was standard hotel fare and the dining area was clean and spacious.

10

James

Feb 24, 2025

·

Stayed 1 night

Very new place. Construction in area so it’s not as nice of an area yet, but will be!

10

Joey

Dec 8, 2025

·

Stayed 2 nights

Room was well laid out & the bed was very comfortable . The staff was friendly and the hotel was convenient to Memphis and fairly priced.

10

Mark

Apr 9, 2025

·

Stayed 1 night

Very nice newer property. Right off the interstate.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good or standard, but choices can feel limited and a few items disappoint. Several reviews mention timing or staffing issues at breakfast, while others found the space clean and service acceptable.

Related guest reviews

6

Susan

Jul 20, 2025

·

Stayed 1 night

Evening staff was nice and assisted. However told us breakfast at 6. Many waiting at then rude frint desk and cater lady told us 7. Plus yelled at many to stop making a mess. She had been up since 4 and no breakfast.

8

Johnnie Lee

May 10, 2025

·

Stayed 5 nights

I enjoyed the stay, but there was no HOT Water in the shower, the water was warm and I enjoy a Hot shower. Need improvement in that area. I was told breakfast was from 7:00 until 10:00, they were cleaning the area before 10:00, locking the door to the yogurt early. I didn’t like the ideal of bed change every 4 days and I was there a week.

6

Bernie

Aug 8, 2025

·

Stayed 1 night

The hotel is very good is almost new, for me two things , first the door are awful make to much noise , All night I heard doors closing, even in the morning I tried to close my door softly so as not to wake my family and it was impossible, it always closes hard and makes noise that doesn't let me rest peacefully, second was the bacon for breakfast which was something fake that hardly tasted like bacon and was full of oil, everything else was fine.

8

Deborah

Jul 28, 2025

·

Stayed 1 night

The property was conveniently located right off of interstate 40, which suited our needs. It was convenient to dining options, but the area around the property seemed a little dirty. Property had either recently been built or recently renovated. It was very nice. The check-in staff was friendly and efficient. The morning staff that we encountered when we were checking out was not personable but they got the job done. The breakfast that was provided was standard hotel fare and the dining area was clean and spacious.

10

J. M.

Jun 14, 2025

·

Stayed 1 night

New spacious room. Like the pillows labeled “soft” and “firm” so I could quickly determine which ones had down (I’m allergic). Pool was outdoors, but under a ceiling-great feature. Breakfast was good-only complaint is that the orange juice was watered down. Free guest laundry was a great perk.

10

Lyuba

Dec 24, 2025

·

Stayed 2 nights

Clean hotel, warm breakfast, coffee and tea selection throughout the day were all very welcoming. Extra amenities like pool, gym, laundry, affordable pet fees were all a huge plus.

10

Teresa

Mar 2, 2025

·

Stayed 1 night

Really nice room, recently opened hotel. Friendly staff. Tasty breakfast.

10

Mary Ellen

Aug 9, 2025

·

Stayed 1 night

Nice room. Good breakfast. Overall very satisfied.

10

Christina

Dec 1, 2025

·

Stayed 1 night

The bed was super comfortable, hotel was clean and tidy, breakfast wasn't as broad as I remember Candlewood Suites being in the past, but still good enough options for a quick bite to hold it down until lunch. Elevators super quick, nice pool area and gym and complimentary washer and dryers are a great touch too.

6

Cassandra

Oct 5, 2025

·

Stayed 1 night

The room and price were great! The hot breakfast could have more offerings such as real bacon not bits.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $140	7 $144
8 $154	9 $213	10 $316	11 $180	12 $129	13 $111	14 $106
15 $96	16 $109	17 $120	18 $130	19 $107	20 $112	21 $142
22	23 $104	24 $115	25 $111	26 $99	27 $133	28 $121
29 $104	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
		1 $115	2 $122	3 $92	4 $154	5 $155
6 $115	7 $121	8 $120	9 $123	10 $99	11 $141	12 $102
13 $100	14 $121	15 $126	16 $113	17 $122	18 $123	19 $113
20 $133	21 $177	22 $117	23 $107	24 $92	25 $119	26 $119
27 $100	28 $121	29 $116	30 $120	31 $99

Candlewood Suites West Memphis AR by IHG

About this property

Location

Room options

Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Room, 1 Bedroom, Mobility Accessible (Roll-In Shower)

Suite, 1 Bedroom

Studio Suite

Room, 1 Bedroom, Mobility Accessible (Communications, Roll-In Shower)

Studio Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Studio Suite, 1 King Bed

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Studio Suite, 2 Queen Beds, Accessible (Communications)

Studio Suite, 1 King Bed, Accessible (Communications)

Studio Suite, 2 Queen Beds (Walk-In Shower)

Guest reviews of Candlewood Suites West Memphis AR by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites West Memphis AR by IHG

Prices for upcoming dates