Is parking available at the property?

Yes, free self-parking is available on-site, including RV, bus, and truck parking. The parking is uncovered and wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 50 per accommodation, per week, with a maximum fee of USD 75 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk and public areas, as well as a wheelchair-accessible pool. There are also assistive listening devices and Braille signage available.

What is the location of the property in relation to key landmarks?

The hotel is conveniently located within a 5-minute drive of Hardin Simmons University and Abilene Christian University. It is approximately 1.9 miles from Anthony Field at Wildcat Stadium and 2.1 miles from Hendrick Medical Center.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from April to September, operational from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hampton Inn & Suites Abilene I-20 Hotel in Abilene

Average nightly price at Hampton Inn & Suites Abilene I-20 by month, last 12 months (USD)
Month	Average price
January	$254
February	$291
March	$302
April	$271
May	$256
June	$266
July	$263
August	$252
September	$217
October	$220
November	$232
December	$238

What guests think

Across recent reviews of Hampton Inn & Suites Abilene I-20, travelers frequently praise clean, spacious rooms, comfortable beds, and especially friendly, helpful staff, along with a satisfying hot breakfast and convenient access to Interstate 20 and area colleges.

Some guests noted traffic or thin-wall noise and found the mattresses firm, with a few reports of renovation work affecting comfort. Cleanliness is widely praised, though a handful mentioned worn areas, odors, or housekeeping lapses. Parking and security get positive notes, but vending and ice access can be limited and the gym has been closed at times during maintenance. Expect a straightforward, practical stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking and security earn positive mentions, and there is a hot tub; however, maintenance and renovations have occasionally closed the gym, vending and ice access can be limited, and a few guests reported keycard issues overnight.

Related guest reviews

10

Constance

Jul 2, 2024

·

Stayed 1 night

We liked the hot breakfast, secure parking, and friendly staff.

6

Bonnie

Feb 16, 2025

·

Stayed 2 nights

Expensive sodas at desk,no vending machine. Ice machine on 2nd floor. Our room was on 1st. My travel companion went to desk to ask about ice, she cannot walk good or far. He said well if you get from the kitchen, it would be melted by the time you get to your room.(?) The kitchen dining area was right across from check in and across the hall from our room. Very little choices in the grocery area. We couldn't get key card to read at side door and clerk just said well that happens sometimes. He offered no alternative. Bed was comfortable. Shower was nice. Front desk staff was not friendly at all on our check out day. I was very disappointed. I travel to Abilene often but will not choose the hotel again.

8

Mike

Jan 12, 2025

·

Stayed 1 night

They were doing wallpaper in the halls on the 100 right wing and had to close the gym.

10

William

Jan 7, 2025

·

Stayed 1 night

Nice hotel. Friendly staff. Good parking when towing a trailer. Several RV spots taken up by cars parked in them. Signage may help that issue. Very comfortable and good service.

10

Stacy

Sep 20, 2024

·

Stayed 1 night

Loved everything but there was no ice machine on the first floor.

2

Paula

Apr 3, 2023

·

Stayed 2 nights

This place was horrible. The toilet handle fell off in our hand no toilet paper, move us in middle of night to another room the tv didn’t work…then could not walk thru hallway because of furniture and beds being swapped out because of renovation. Management was not helpful because we did reservation with Expedia.

10

Jeannine

Jun 7, 2025

·

Stayed 1 night

The beds were comfortable, the breakfast was great and the hotel is in great condition. The only issue was the room keys don’t work between midnight and 1:00 am.

10

Evie

Mar 6, 2023

·

Stayed 1 night

Friendly folks make the stay along with the snacks for the road. Great security too. Safe for solo women travelers.

10

David

Aug 12, 2025

·

Stayed 1 night

Close to the highway, plenty of oarking, decent free breakfast

10

Kellie

Jun 2, 2025

·

Stayed 1 night

Very friendly and helpful staff. Very clean, nice hot tub

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and well kept spaces. A smaller number cite worn areas, odors, or inconsistent towel/room upkeep.

Related guest reviews

8

Richard

Dec 30, 2025

·

Stayed 1 night

Very clean and comfortable bed. We were attending and they gave us enough time th come back to change before checking out.

10

Janice

Nov 17, 2025

·

Stayed 1 night

Large room, clean

10

Chris

Apr 24, 2023

·

Stayed 1 night

Very clean. Just a bit worn is some places, but not badly. No unpleasant or strong odors. Fitness room adequate.

10

Minh

Sep 8, 2025

·

Stayed 1 night

Clean and newly renovated. Good value for the price.

10

Stephanie

Oct 30, 2025

·

Stayed 2 nights

The staff here is wonderful. Always friendly and helpful with excellent customer service. Breakfast was hot and fresh, and the serving area was clean and well maintained. A coffee station is available throughout the day in the lobby. The room was clean and spacious, and I LOVE the room option with the Peloton bike. This will always be my first choice of stays when in Abilene.

8

Patricia

Nov 6, 2023

·

Stayed 1 night

Raggedy towels. Not enough towels. Somewhat dirty, hair on floor

4

melinda

Jul 25, 2024

·

Stayed 1 night

Room kinda had an old moldy smell. Lady at the front desk at check in looked like she had to constantly tell herself to fix her face. Beds were incredibly uncomfortable.

10

Donna

Nov 5, 2025

·

Stayed 1 night

Breakfast and clean room

2

Crystal

Feb 3, 2023

·

Stayed 4 nights

Room dirty, bath tub with rust and ring, dim lights in room, breakfast was gone by 7AM, didn’t sleep at all because you could hear the next room snoring through the walls, stayed 1 night, booked 4 and they refused to refund. It was so bad, I just left after 1 night!

2

Debra

Jan 23, 2023

·

Stayed 1 night

rooms where not clean and smelled bad I had booked a room with 2 queen beds was given a room with a sofa bed and a queen bed which was not what I wanted

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable features and reliable Wi-Fi/TV, but multiple guests reported firm or uncomfortable mattresses and some noise from thin walls or nearby road traffic.

Related guest reviews

10

CHRISTINA

Aug 10, 2025

·

Stayed 1 night

The room was spacious and the beds are comfortable. The only drawback were thin walls. There was a great selection of breakfast items and the staff were friendly.

10

Janice

Nov 17, 2025

·

Stayed 1 night

Large room, clean

10

Kim

Apr 20, 2024

·

Stayed 2 nights

Beds were hard, but everything else was fine.

10

Jeffrey

Feb 2, 2025

·

Stayed 1 night

Here’s the deal…people say you pay for what you get but we didn’t want to go broke for just a night stay. Our check-in staff Alyssa was soooo sweet and made check-in easy. The price ended up being very reasonable. My only complaint and this is a matter of preference and that is our bad was a little too hard for our taste. Everything else was great! Shower pressure was amazing. Breakfast, DELICIOUS! They had flavored waters besides juice and it was refreshing! Thank you for a great stay!

10

Paul

Mar 14, 2025

·

Stayed 1 night

New hotel - everything worked brilliantly - good WiFi and tv and v helpful friendly staff. Only issues are huge reliance on single use plastics and they ran out of plastic knives…. overall superb.

6

Jessica

Jul 23, 2025

·

Stayed 2 nights

Unfortunately we were there during reconstruction and there is no sound proofing in this building. The staff were very friendly.

6

DONNIE

Nov 18, 2024

·

Stayed 1 night

This location was very well kept. The problem we had was the beds are very uncomfortable and pillows are horrible. Upon checkout the lady at the front desk didn’t even ask how our stay was. More than likely will not return..

8

Cecelia

Nov 26, 2024

·

Stayed 1 night

The bed was the onlly issue I had. It was absolutely to firm for me, and the feather downs for pillows were amazing however, the lack of other options was disappointing.

10

Sandra

Nov 5, 2024

·

Stayed 1 night

Nice place to stay. Staff- excellent. Only negative was the TV-with 2 remotes, tv was impossible to use. One remote did not work at all. Perhaps it just needed batteries, but I didn’t have anymore time to mess with it.

10

Ron

Jun 9, 2025

·

Stayed 1 night

Room was great, large, comfortable, separate bath area from sink area, lots of amenities. What more could you ask for? An enjoyable stay!

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, helpful, and efficient at check-in, with early arrivals accommodated. Occasional complaints note unfriendly interactions and difficulties resolving third-party booking issues.

Related guest reviews

2

Dana

Feb 5, 2023

·

Stayed 1 night

This reservation for two rooms was paid for at booking. I stayed at the hospital with my very ill brother and my husband and son went to check in. They were both charged for a room. I have a feeling this was not the first Expedia booking they had ever faced, so I completely don't understand why we now must wait to be reimbursed. What a mess!

10

Riyad

Jul 20, 2025

·

Stayed 1 night

No problems Arrived 2 hours early and they checked us in right away

10

Andrew

Nov 3, 2025

·

Stayed 2 nights

Great location. The staff was very helpful and courteous.

10

Stephanie

Oct 30, 2025

·

Stayed 2 nights

The staff here is wonderful. Always friendly and helpful with excellent customer service. Breakfast was hot and fresh, and the serving area was clean and well maintained. A coffee station is available throughout the day in the lobby. The room was clean and spacious, and I LOVE the room option with the Peloton bike. This will always be my first choice of stays when in Abilene.

6

Bonnie

Feb 16, 2025

·

Stayed 2 nights

Expensive sodas at desk,no vending machine. Ice machine on 2nd floor. Our room was on 1st. My travel companion went to desk to ask about ice, she cannot walk good or far. He said well if you get from the kitchen, it would be melted by the time you get to your room.(?) The kitchen dining area was right across from check in and across the hall from our room. Very little choices in the grocery area. We couldn't get key card to read at side door and clerk just said well that happens sometimes. He offered no alternative. Bed was comfortable. Shower was nice. Front desk staff was not friendly at all on our check out day. I was very disappointed. I travel to Abilene often but will not choose the hotel again.

10

Douglas

Oct 13, 2025

·

Stayed 2 nights

Front desk was great

10

Darlene

Dec 27, 2025

·

Stayed 1 night

Staff was kind. The bed was comfortable and breakfast was good.

10

Lacey

Jul 28, 2024

·

Stayed 1 night

Best staff we have ever had at a hotel!

10

Wendy

Sep 22, 2025

·

Stayed 1 night

Young man at the check-in was very polite, informative and was very helpful

2

Paula

Apr 3, 2023

·

Stayed 2 nights

This place was horrible. The toilet handle fell off in our hand no toilet paper, move us in middle of night to another room the tv didn’t work…then could not walk thru hallway because of furniture and beds being swapped out because of renovation. Management was not helpful because we did reservation with Expedia.

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AI-generated summary based on recent guest reviews

Location

Convenient to I-20, the airport, and local colleges, making it easy for road travelers. Dining within walking distance is limited, and a few mention the surrounding area feels less appealing.

Related guest reviews

10

Shannon

Aug 3, 2025

·

Stayed 1 night

Very convenient just off Interstate 20. The front desk clerk was very helpful and friendly, even though it was a very late check in. Hotel was nice. Beds were clean and comfy. Will stay at again.

10

Elizabeth

Oct 29, 2025

·

Stayed 2 nights

I love the convenience of this location. The location is great for the airport and freeway. I always choose this because the price is reasonable and i like the morning waffles.

8

mona

Oct 20, 2024

·

Stayed 1 night

The area around the property a little sketchy . Breakfast and coffee less than desirable

10

NEDRA

Jan 22, 2025

·

Stayed 1 night

I always like being close to the highway that I am traveling. This worked great.

10

Joe

Feb 4, 2025

·

Stayed 1 night

Nice hotel right on I-20

10

Amanda

May 1, 2024

·

Stayed 2 nights

Great place to stay. Close to all the colleges

10

Ronald

Nov 8, 2024

·

Stayed 2 nights

Excellent property, but limited dining except for fast food.

8

Jana

Dec 3, 2024

·

Stayed 1 night

Staff was pleasantly helpful, room was large and clean, easy to get to and from the campus

10

David

Aug 12, 2025

·

Stayed 1 night

Close to the highway, plenty of oarking, decent free breakfast

10

Marvin

Jun 6, 2023

·

Stayed 1 night

Very nice hotel. Close to the interstate. Very clean and the staff are nice They don’t offer Splenda. So bring your own Don’t walk the neighborhood behind the hotel. Trailer park with lots of dogs

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a strong point, frequently described as hot, fresh, and varied, with appreciated coffee and grab-and-go snacks. A few guests found it basic, understocked early, or not to their taste.

Related guest reviews

10

James

Mar 19, 2023

·

Stayed 1 night

A comfortable stop on a cross-country move, although not many options for dining in walking distance. The breakfast bar was much better than average, with an attentive chef/staff.

10

CHRISTINA

Aug 10, 2025

·

Stayed 1 night

The room was spacious and the beds are comfortable. The only drawback were thin walls. There was a great selection of breakfast items and the staff were friendly.

8

mona

Oct 20, 2024

·

Stayed 1 night

The area around the property a little sketchy . Breakfast and coffee less than desirable

6

c russell

Aug 23, 2025

·

Stayed 1 night

Door into room would barely open and bathroom door inside room would barely open and close due to the store getting stuck and dragging on floor. Breakfast was alright nothing fancy. Hotel needs some updating.

10

Stephanie

Oct 30, 2025

·

Stayed 2 nights

The staff here is wonderful. Always friendly and helpful with excellent customer service. Breakfast was hot and fresh, and the serving area was clean and well maintained. A coffee station is available throughout the day in the lobby. The room was clean and spacious, and I LOVE the room option with the Peloton bike. This will always be my first choice of stays when in Abilene.

10

Brian

Nov 7, 2025

·

Stayed 1 night

We had a very nice stay. The room was nice and love that there is a breakfast

10

Ginger

Sep 18, 2025

·

Stayed 2 nights

We really appreciated all of the extra special efforts to make the guests stay above and beyond standard care! The breakfast was excellent, with different options each day. Something for everyone, not just the standard pastries. They even had an iced coffee and flavored water station for throughout the day with all of the yummy flavorings! They had stapled bags on the counter. I asked the staff what these were and they said that it was snacks and drinks for those that were on the go and didn't have time to visit the breakfast station. I couldn't believe it! I had never heard of a hotel offering this type of amenity! The rooms were also very clean with plenty of towels already in the room (without having to ask). I will definately plan on staying here again when I am in town!!!!

10

Darlene

Dec 27, 2025

·

Stayed 1 night

Staff was kind. The bed was comfortable and breakfast was good.

10

Michael

Nov 26, 2024

·

Stayed 1 night

It was great, breakfast excellent

2

Crystal

Feb 3, 2023

·

Stayed 4 nights

Room dirty, bath tub with rust and ring, dim lights in room, breakfast was gone by 7AM, didn’t sleep at all because you could hear the next room snoring through the walls, stayed 1 night, booked 4 and they refused to refund. It was so bad, I just left after 1 night!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $309	3 $274
4 $274	5 $400	6 $357	7 $340	8 $320	9 $241	10 $295
11 $240	12 $358	13 $374	14 $399	15 $350	16 $322	17 $290
18 $213	19 $345	20 $329	21 $376	22 $348	23 $261	24 $250
25 $231	26 $387	27 $393	28 $394	29 $345	30 $394	31 $391

Su	Mo	Tu	We	Th	Fr	Sa
1 $196	2 $328	3 $397	4 $360	5 $317	6 $299	7 $239
8 $198	9 $319	10 $389	11 $367	12 $313	13 $243	14 $222
15 $192	16 $304	17 $320	18 $324	19 $349	20 $280	21 $251
22 $178	23 $262	24 $270	25 $196	26 $223	27 $207	28 $227
29 $177	30 $275

Hampton Inn & Suites Abilene I-20

Prices for Hampton Inn & Suites Abilene I-20

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room, 1 King Bed (With Peloton)

Studio, Accessible

One King Bed

One King Bed Special

Two Queen Beds

One King Studio Suite

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

One King Bed Study

Guest reviews of Hampton Inn & Suites Abilene I-20

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Abilene I-20

Prices for upcoming dates