Is parking available at the hotel?

Yes, free self-parking is available on-site. The parking is uncovered and wheelchair accessible.

What type of breakfast is offered?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be arranged by contacting the property in advance.

What accessibility features does the hotel offer?

The property features elevators, a wheelchair-accessible registration desk, and a pool hoist. There are also designated wheelchair-accessible paths and parking available.

Where is the hotel located in relation to local attractions?

The hotel is located just steps from Nantahala National Forest and Harris Medical Park of Franklin. It is 20.1 mi from Western Carolina University and 2.4 mi from Ruby City Gems & Minerals.

Does the hotel have a swimming pool?

Yes, the hotel has a swimming pool; however, it will be closed during the months of March through August.

What is the hotel's policy regarding children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Hampton Inn Franklin - Cozy Stay in Franklin, USA

Average nightly price at Hampton Inn Franklin by month, last 12 months (USD)
Month	Average price
January	$136
February	$138
March	$143
April	$150
May	$169
June	$158
July	$187
August	$165
September	$162
October	$176
November	$141
December	$144

What guests think

At Hampton Inn Franklin, guests consistently praise very clean rooms, friendly staff, and a satisfying free breakfast, with many also appreciating the quiet, convenient location and pet friendly approach that suits road trips, family visits, and mountain getaways.

Repeated downsides include the outdoor pool often being closed and some rooms feeling damp due to humidity or HVAC issues. A few guests noted dated areas, occasional maintenance or TV outages, and sporadic front desk delays or noise near elevators. Best suited to travelers seeking a solid base rather than resort style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet friendly property with generally easy parking; several guests note narrow spaces and limited handicapped spots. The outdoor pool is often closed, and there were occasional TV or satellite outages.

Related guest reviews

8

DAVID

May 22, 2024

·

Stayed 2 nights

All good except the pool was empty and closed for the season which is now the end of May.

4

Michael

Jun 23, 2024

·

Stayed 1 night

Per the Hampton Inn website, and Expedia for this particular property in Franklin, NC., there were NO, I repeat NO disclaimers regarding the fact that the POOL was…under construction”! It simply stated it HAD a pool with pictures to see as if it’s up & functionally running which clearly it was NOT upon arriving at this hotel. The only way we knew was by a laminated picture & short description of the fact the pool was “under construction” stuck to the front of the desk. The front desk clerk was friendly, but simply stated it was closed at this time. NOTE: This was very deceiving to an arriving customer, AND, the fact that the RATE was higher for the weekend! This is very poor customer service that should be disclosed right up on the front end, NOT once a customer arrives on your doorstep! The right thing to do was to provide “discounts”, for all that come to this location, until the pool is up & running properly! Very poor management from the top!

8

KELLY

Oct 12, 2024

·

Stayed 1 night

No tv due to satellite out and didn’t offer to compensate in anyway

10

William

Oct 20, 2025

·

Stayed 1 night

Clean and friendly staff. Pet friendly without feeling like pets had been there

10

Silvia

Aug 29, 2023

·

Stayed 3 nights

Very nice property. Nice breakfast. Pool is closed. Rooms are nicely furnished , bed was very comfortable. Overall was very good. Friendly staff.

6

Lauryl

Aug 9, 2024

·

Stayed 1 night

Stayed one night and was disappointed. The hotel was not up to standard that we are used to with Hampton inn. The pool was closed and they did not inform us before hand. That was a reason we stayed there: quality and pool. I do not recommend this hotel.

6

michele

Aug 26, 2024

·

Stayed 2 nights

Pool not available and tv not working well

10

Marta

Jun 26, 2023

·

Stayed 3 nights

Very clean, people very polite and helpful. Parking spaces too narrow, not enough handicapped parking.

8

Robert

Jun 24, 2023

·

Stayed 1 night

Pool closed, bummer.

Translate

10

Paul

Aug 30, 2023

·

Stayed 1 night

We stay here a lot. So far, four trips to Franklin this year and seven last year. The property is reliably clean, the staff friendly and the rooms adequate, although on the small side for a Hampton. Wish they would fix the swimming pool, though. It's been closed for all the years we've been going there. One big improvement is that across the street is a brand new Super Ingles store with a good cafe, great eat-in or take out food and a Starbucks. Very handy.

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Cleanliness

Rooms and common areas are widely described as very clean and well maintained. A few reviews reported missed housekeeping details, odors, or moldy A/C.

Related guest reviews

10

Amanda

Dec 14, 2025

·

Stayed 1 night

Very nice, clean hotel. Fresh hot breakfast.

10

Jeff

Jun 16, 2023

·

Stayed 1 night

Staff and cleanliness were great

4

MILIND

Dec 23, 2025

·

Stayed 1 night

The entire floor was dirty. Long-gray hair (probably old woman's) lying all over bathroom floor and even a dirty t-shirt of previous guest was lying on floor indicating that the cleaning staff did not bother to vacuum the floor at all. Pillows gave both my wife and me neck pain. Breakfast was OK. The old lady serving breakfast was sweet. The waffle batter was finished when I reached the dining hall but the lady prompy brought strawberry flavored batter that was scheduled for next day. She definitely deserves credit for good service. But other than that, the hotel was disappointing.

10

THOMAS

Oct 15, 2025

·

Stayed 1 night

Very clean and quiet best option in Franklin Nc for our family

10

D'Lyn

Jun 9, 2023

·

Stayed 3 nights

Enjoyed our spotless, lovely room here. The breakfast was fresh and delicious.

10

Kenneth

Nov 10, 2025

·

Stayed 2 nights

Clean room and facilities. Helpful staff

2

JAN

Sep 23, 2024

·

Stayed 2 nights

Door for exit from 3rd floor banged continuously from 6am and banged/shook the wall and headboard into room 301. No amount of ear plugs or white noise allowed sleep. A/C smelled like mold. You had to keep it on coldest setting or it smelled like and old moldy heater. We were all stuffed up from it- went to the next, newer hotel and it was, literally, a breath of fresh air. View from the room was a green water, dirty pool with leaves in it. This is an OLD hotel, and it was NOT a good stay.

10

Tina

Oct 29, 2023

·

Stayed 1 night

The hotel was the cleanest and quietest I’ve ever stayed at. The beds were comfortable and the staff was super friendly and helpful.

4

Casey

Jan 1, 2024

·

Stayed 1 night

It amazes me that hotel brands continue to believe dated, unclean hotels, can carry a $160 fee. Hallways were in need of vacuuming. Rooms are very dated and TV kept going in and out on each channel. No back on remote and batteries kept falling out. Took nearly 15 minutes to get warm water in shower morning of check out. Hair stuck to top of shower overhead. I would give about $50 for room like this. I’m ashamed I spent my hard earned money on this crap

10

warren

Nov 18, 2025

·

Stayed 1 night

Clean rooms and freindly staff

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AI-generated summary based on recent guest reviews

Rooms

Generally comfortable and often quiet, with some spacious or newly updated rooms. Recurring issues include humidity from HVAC, occasional elevator or ice machine noise, dated features or minor maintenance needs, and intermittent TV or satellite problems.

Related guest reviews

8

Randal

Jul 16, 2025

·

Stayed 2 nights

Property is very clean and well kept. Staff very friendly. Only complaint - extremely damp. We were on the 1st floor. The carpet and bedding was damp to touch due to humidity being pulled in from outside.

10

Henry

Jul 22, 2024

·

Stayed 2 nights

Spacious rooms, quiet and comfor

2

Jonathan

Sep 30, 2024

·

Stayed 1 night

Everything was great other than being put in room 200 across from elavator and ice machine. I didn’t get much sleep because of the constant ringing of door and people filling coolers up with ice.

10

Julie

May 29, 2023

·

Stayed 2 nights

Nice, quiet location, which is why I booked a room here. The room was adorable, comfortable and clean, and I loved the positive message on the bathroom door. Staff was super friendly and helpful. Free breakfast was very nice. One caveat - if you are a light sleeper, do not stay in room 300. It is right in front of the elevator and next to the ice machine. I had a sound machine and the a/c running, and it still kept me up. Fortunately, the front employee found another room for me at the end of the hallway on the first floor, and it was wonderful and peaceful! I would definitely stay here again!

8

Patricia A

Aug 22, 2025

·

Stayed 1 night

The A/C caused the room to feel extremely damp which caused it to be difficult to sleep.

6

michele

Aug 26, 2024

·

Stayed 2 nights

Pool not available and tv not working well

10

CYNTHIA

Jul 30, 2025

·

Stayed 2 nights

The rooms were very nice, looked newly renovated. The staff was very responsive.

4

Casey

Jan 1, 2024

·

Stayed 1 night

It amazes me that hotel brands continue to believe dated, unclean hotels, can carry a $160 fee. Hallways were in need of vacuuming. Rooms are very dated and TV kept going in and out on each channel. No back on remote and batteries kept falling out. Took nearly 15 minutes to get warm water in shower morning of check out. Hair stuck to top of shower overhead. I would give about $50 for room like this. I’m ashamed I spent my hard earned money on this crap

10

Philip

Aug 25, 2025

·

Stayed 3 nights

It was a good stay. The breakfast was good and the breakfast area was always clean. My room was loud with humming coming from the hvac unit. The workers at the front desk went above and beyond to make our stay good.

6

josue

Jul 25, 2025

·

Stayed 4 nights

I felt the hotel suffered from humidity control. The bathroom would always stay somewhat wet. Not sure if they were havi g issues with the bathroom vents but i shouldnt have to have the fan running for a few hours to clear up a mirror. Also needed to run the ac down to about 68 to 70 to get the humidity under control. The hotel stay overall was very good. Very clean and breakfast setup was fantastic. That where this property shines well. Donna was a great person to see every morning.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and helpful, with staff resolving issues promptly and supporting breakfast service. A few guests experienced front desk delays, miscommunication, or billing concerns.

Related guest reviews

10

Kathy

Jul 11, 2025

·

Stayed 2 nights

The desk and breakfast staff were exceptional. So nice and helpful. We had the electricity go out and they were very helpful. Thanks for a great stay.

10

Karen

Oct 16, 2025

·

Stayed 7 nights

The staff was so friendly and polite. The hotel room was clean and comfortable.

6

Karen

Feb 6, 2025

·

Stayed 1 night

Staffing not friendly.

8

David

Mar 11, 2023

·

Stayed 1 night

Hotel had to work extra hard to get my reservation from hotels.com. it took about 25 minutes to get checked in. Big shout out to Valerie at the front desk, she made it happen!

10

Jennifer

Mar 25, 2025

·

Stayed 4 nights

Amazing service!!! Amazing front desk!!! Amazing staff overall. Great breakfast buffet.

10

Kenneth

Nov 10, 2025

·

Stayed 2 nights

Clean room and facilities. Helpful staff

10

Karen

Jul 25, 2024

·

Stayed 3 nights

We experienced a problem in our room with the air conditioner. They reacted quickly with getting us a new room. Great customer service

10

Helen

Oct 16, 2023

·

Stayed 2 nights

Great staff. Older property but we’ll maintained.

10

Milton

Nov 11, 2025

·

Stayed 2 nights

The staff was very friendly and helpful... the Saturday breakfast was great and the Sunday breakfast was outstanding! Very Cozy atmosphere for a WCU football game

8

Karen

Jan 13, 2023

·

Stayed 1 night

The room was clean and comfortable. Breakfast was excellent. The one disappointment was that upon arrival the lobby was unattended. Myself and four other guests waited in line to check in. There was a sign to say the staff would be back soon. The guest in front of me had been waiting 15 min and I waited at least 10 min. For security purposes as well as customer service, the lobby should be staffed at l times.

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Location

Quiet hilltop setting that is convenient to downtown Franklin, grocery stores, and restaurants, with easy road access and a scenic mountain feel.

Related guest reviews

10

Bonnie

Dec 12, 2023

·

Stayed 1 night

It was close to the venue

10

Mark-Wayne

Jul 8, 2024

·

Stayed 1 night

Great location, at the top of the hill and away from the highway.

10

Kathleen

Apr 4, 2025

·

Stayed 1 night

Franklin Hampton Inn is in a very secure location, quiet and beautiful setting in the mountains. But it is an older building. Plumbing was slow. Breakfast great.

10

Daniel

Jun 24, 2025

·

Stayed 4 nights

Visiting family in the area. Convenient to the grocery store, restaurants and great customer service. Easy access to cool sites in the area such as the Great Smokey Mountains Railroad.

10

Shirin

Mar 12, 2024

·

Stayed 1 night

Stay was enjoyable, very quiet area. The hotel was close in proximity to Downtown Franklin.

10

Chandrasekhar

Jul 17, 2024

·

Stayed 1 night

Very close to the freeway while being away from the road noise. Staff is friendly and helpful. Will certainly go there again.

10

Alison

Oct 22, 2025

·

Stayed 4 nights

We were really comfortable staying in this hotel. Tucked away off the main road, and they have a really nice area for the dogs outside. Breakfast was good, but you absolutely must eat early, otherwise there is not enough seating. Bed was very comfortable.

10

Claudia

Mar 28, 2024

·

Stayed 1 night

Location is fabulous!

10

Brian

May 11, 2025

·

Stayed 1 night

Excellent location for this hotel.

10

Marge

Apr 8, 2023

·

Stayed 1 night

Great convenint stop onour way home. convenient torestaurants and riverwalk.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality, often called excellent, with attentive attendants. A few criticized some hot items or rated it average, and seating can be limited at peak times.

Related guest reviews

10

Amanda

Dec 14, 2025

·

Stayed 1 night

Very nice, clean hotel. Fresh hot breakfast.

10

William

Oct 12, 2025

·

Stayed 2 nights

Breakfast tasty, plentiful with large variety to meet all needs. Staff always friendly, helpful and mindful of guests.

8

William

Nov 3, 2024

·

Stayed 1 night

Not a bad hotel. Pretty typical for a Hampton inn. Breakfast was a “C”.

10

Scott

Mar 9, 2025

·

Stayed 1 night

We travel frequently across the south east. This hotel was head and shoulders better than any others. The first thing we noticed was the crisp clean smell when entering the room. The breakfast was great with waffles, biscuits and gravey and fruit choices! Since Covid most hotels only offer minimal offerings. Would definitely stay here again!

10

Alison

Oct 22, 2025

·

Stayed 4 nights

We were really comfortable staying in this hotel. Tucked away off the main road, and they have a really nice area for the dogs outside. Breakfast was good, but you absolutely must eat early, otherwise there is not enough seating. Bed was very comfortable.

10

Shaheim

Feb 8, 2025

·

Stayed 2 nights

The breakfast was excellent and the staff was amazing

10

Milton

Nov 11, 2025

·

Stayed 2 nights

The staff was very friendly and helpful... the Saturday breakfast was great and the Sunday breakfast was outstanding! Very Cozy atmosphere for a WCU football game

10

Rachel

Jun 13, 2025

·

Stayed 4 nights

Best breakfast ever!

10

Philip

Aug 25, 2025

·

Stayed 3 nights

It was a good stay. The breakfast was good and the breakfast area was always clean. My room was loud with humming coming from the hvac unit. The workers at the front desk went above and beyond to make our stay good.

6

Dontez

Dec 21, 2025

·

Stayed 1 night

The breakfast egg n meat selection on my stay was horrible. The sausage tasted terrible and basic scrambled eggs would’ve been better than the dry egg white omelettes. Outside of that everything was great. The reason I choose Hampton is due to the available breakfast and gym so this trip was disappointing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $158	2 $167	3 $167	4 $167	5 $167	6 $185	7 $192
8 $158	9 $166	10 $179	11 $262	12 $189	13 $166	14 $165
15 $158	16 $157	17 $161	18 $159	19 $161	20 $171	21 $173
22 $163	23 $163	24 $151	25 $168	26 $184	27 $157	28 $156
29 $162	30 $154

Hampton Inn Franklin

Prices for Hampton Inn Franklin

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing)

Room, 2 Queen Beds, Microwave

Room, 1 Queen Bed, Hearing Accessible, Microwave

Room, 1 King Bed, Hearing Accessible

Room, 1 Queen Bed, Accessible, Microwave (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible, Microwave

Room, 1 King Bed, Microwave

Room, 1 Queen Bed, Accessible, Microwave (Mobility & Hearing)

Guest reviews of Hampton Inn Franklin

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Franklin

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $329
25 $204	26 $227	27 $218	28 $219	29 $198	30 $176	31 $175