Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum fee of USD 25 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in the mountains, within a 10-minute drive of Douglas Lake and Eastern Plaza. It is 13.7 miles from Great Smoky Mountains National Park and 1.7 miles from English Mountain Raceway.

Is there a swimming pool at the property?

Yes, there is an outdoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Children are allowed to stay at the property. The minimum age for children to stay for free is not specified.

Best Western Newport Inn in Newport

Average nightly price at Best Western Newport Inn by month, last 12 months (USD)
Month	Average price
January	$95
February	$94
March	$97
April	$99
May	$105
June	$108
July	$101
August	$98
September	$100
October	$112
November	$104
December	$98

What guests think

At Best Western Newport Inn, travelers repeatedly praise the welcoming staff and hearty free breakfast, while noting an older, motel-style property with exterior entries and a detached lobby that’s convenient off I-40 and close to restaurants.

Rooms are generally functional, but many guests find the beds quite firm, the HVAC loud, and occasional odors or dated decor detract from comfort. Cleanliness is mixed, with recurring mentions of bathroom or furniture grime, musty or smoke smells, and periodic issues like weak shower pressure, finicky thermostats, and key or phone glitches. Amenities include an outdoor pool and hot tub, ample parking (including for trailers), a pet area, and an on-site bar. Best for a quick, no-frills stop where service matters more than polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool and hot tub, an on-site bar, and ample parking (including trailer spaces) are commonly noted; many rooms have drive-up access and the lobby sits in a separate building. Pet-friendly touches like a dog area appear, with occasional negatives like a closed pool or odd bar vibe.

Related guest reviews

10

Tara

Jun 14, 2025

·

Stayed 1 night

Very nice front desk staff. Room clean, nice pool, even a dog area for our pup. This location is well taken care of. Small workout room which was nice. They had free breakfast, but we did not go to it. Several eating spots around this location. I would highly recommend!

10

Jennifer

Jul 11, 2024

·

Stayed 1 night

Super clean. Super friendly staff. Building is aged bit and reminds me of the 1970s HoJo or HolidayiNN. The restaurant is closed. The space is used for complementary breakfast. There is a bar that serves sandwiches etc. Very weird vibe in the bar Michael’s.

10

Lynda

Sep 30, 2025

·

Stayed 2 nights

Older motel that has been updated. Outside doors to parking lot. Great value.

10

Bonnie

Sep 5, 2023

·

Stayed 2 nights

My husband and I just wanted a "get away" from the daily worries for a worry free Labor Day weekend with the enjoyment of a sizeable pool and outdoor hot tub. The morning hot breakfast and delicious coffee started our day off with a bang. This location is right off I-40 and is very convenient. The bar on the property is a plus for enjoying conversation with other travelers. I thought it was very nice that they offer paved parking for tractor/trailers as well. Will definitely stay at Best Western in the future and no doubt at this very facility as well for a close to home "get away". Thank you for a warm and relaxing weekend!

10

Reford

Aug 2, 2025

·

Stayed 1 night

Me and wife stay here when we can. When we are the road. Our dogs love the Dog Park. It was great to have Jennifer check us in. There is enough room for a Semi truck and trailer.

8

Jennifer

Sep 30, 2023

·

Stayed 1 night

Room was clean.adiquate parking for trucks and trailers. Nice breakfast. We would stay again.

10

Mary

Sep 2, 2025

·

Stayed 1 night

Drive up access to your room!! Well kept room, clean and updated. I was on the bottom floor, door directly facing the parking lot. But, there wasn't a space available in front ofy room for me, probably because I checked in after 9 pm. I had to park "out" into the lot, but was able to see my car from my room window at least. I was moving, so my vehicle was loaded. My stay was "uneventful", and quiet!! The hotel is the first hotel right off of the freeway exit, but up on a hill away from traffic noise...so easy access back onto the freeway as well. I didn't eat their FREE hot brekkie, but they did serve biscuits and gravy in their "off to the side" restaurant. Also, when you enter the driveway, the lobby is directly to the left in-between the restaurant and Michael's bar. Don't drive up the hill searching for the lobby like I did...twice LoL Staff was VERY nice.

10

Aaron

Sep 16, 2025

·

Stayed 3 nights

We enjoyed our stay. There is an outdoor pool and hot tub. Within walking distance of Runy Tuesday’s & Waffle House

4

Chris

Jul 5, 2023

·

Stayed 2 nights

Pool closed on 4th July weekend and receptionist basically said tuff.

8

Elizabeth

Jul 9, 2023

·

Stayed 2 nights

Good clean rooms conveniently located to area activities. Great outdoor pool area and hot, fresh free breakfast

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Cleanliness

Feedback is mixed: while many describe clean rooms, recurring issues include dirty bathrooms or fixtures, spiders or mold, musty or smoke smells, stained upholstery or carpets, and dust or debris. A few reported hygiene-related maintenance problems such as grimy spa tubs.

Related guest reviews

4

Tyler

Oct 15, 2025

·

Stayed 1 night

Sketchy parking lot. There was a smoking station set up right outside our room on the second floor that allowed people to gather around and smoke right outside our door and the smell of cigarettes was pulled into our room by the air conditioner. Tv had limited channels and 30 miles from Neyland Stadium didn’t even have the SEC network. Tried to call to desk about the smoking nobody picked up. Had to kill multiple spiders in bathroom that had obviously been there a while and missed during cleaning.

2

Laura

May 19, 2025

·

Stayed 1 night

Musty smell, nasty stained carpeting. Dirty towel hanging on the back of the bathroom door. Rooms are outdated. Mattress was old. Just a dumpy room. Breakfast was good and the front desk lady was very nice.

10

Emanuel

Dec 4, 2022

·

Stayed 1 night

We loved our stay! We had the king size bed room with jacuzzi tub in the room and it was amazing. Super clean, quiet, comfy, the perfect getaway! The tv had a good amount of channels. The free breakfast was amazing, we especially liked the automatic pancake maker. Would recommend to anyone. Check in was fast and easy. The pool and outdoor hot tub looked nice as well, we can’t wait to come back in the summer to use it. We will definitely be back!

10

Maria

Oct 17, 2025

·

Stayed 1 night

Clean Room, Very comfortable bed. Parking right in front of our room. Staff friendly and accommodating.

2

Heather

Apr 1, 2025

·

Stayed 1 night

The staff was very nice, but the room was old and filthy. AC made horrible loud sounds and had ancient gunk on the vents, carpet and furniture were gross. We were too tired to care, though. In the morning, several employees were laying around on the couches in the lobby. Shortly after, they were just standing around the front desk. Nice people, dumpy hotel.

6

Amy

Dec 21, 2025

·

Stayed 1 night

The room could have been cleaned better. Refrigerator and microwave was dirty. Shower and sink had little hairs in them and toulet was not cleaned well. JUST HOPING SHEETS WERE ACTUALLY WASHED. REAKFAST WAS GREAT.

8

Angela

Jul 14, 2025

·

Stayed 1 night

Overall good stay, bed was comfy and breakfast good. Staff very friendly. Wish more attention to detail in terms of cleanliness was taken, lots of dirty areas on walls (splashes of liquid?) and doors (hand prints etc) that made the room feel dirtier than it was.

10

Maria

Sep 2, 2023

·

Stayed 1 night

Carpet was sticky. Socks stick to it. Carpet was not vacuumed. No bugs and bedding was clean.

8

Emily

Jul 30, 2025

·

Stayed 1 night

There was mold in the shower

6

Jane

Aug 13, 2024

·

Stayed 2 nights

I stayed in a room with a “spa tub”. I got into the tub after swimming in the pool and showering. After a few minutes I noticed brown flakes floating in the tub. I got out and there was a very dark brown ring around the tub. I bought cleaning wipes and cleaned the tub and filled and ran it again without getting in. The brown ring appeared again. I paid quite a bit extra to have this spa tub in the room but it was far too nasty to use. In addition, I became very ill from the air in the room and had a severe allergic reaction. I definitely wouldn’t stay here or at any Best Western again after this experience.

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Rooms

Rooms are basic and older with some updates; comfort varies, with frequent comments about very firm beds, small pillows, and dated decor. Noise from traffic or loud HVAC is mentioned by several guests, though some found stays quiet.

Related guest reviews

6

Annette

Jun 28, 2025

·

Stayed 1 night

Ok for stopping for the night. Bed was very uncomfortable. Room had stale smoke smell. Glass top on table moved a cut my husband. Overall would probably not stay here again

6

Jennifer

Aug 2, 2025

·

Stayed 1 night

Bathroom and linens were clean. Bed was extremely uncomfortable. There was garbage (empty beer cans) left in a cabinet. Breakfast was served in a separate building.

6

Chad

Nov 8, 2025

·

Stayed 3 nights

The room was clean. The Continental breakfast was good. The only negative was the bed was hard for my taste. I'm a medium firmness mattress person.

8

Matthew

Jan 3, 2023

·

Stayed 19,359 nights

We stayed two nights at this hotel. Overall, it was an ok stay for the price. The front desk staff and maid service was awesome. But….. the bed was so hard we really didn’t get any sleep and the heater was loud and annoying when it kicked on. As for the breakfast, we didn’t get a chance to try it out. The location was very convenient to local attractions.

10

Kathy

Apr 14, 2024

·

Stayed 1 night

Noisy thru the night with traffic.

10

ANTON

Apr 10, 2025

·

Stayed 1 night

Very comfortable place to stay. Slept well as it was also very quiet.

8

Sandra

Nov 2, 2024

·

Stayed 2 nights

The room was a bit small. The a/c / heater made an annoying sound. The bed was ok but the water pressure was not good. But overall it was not a bad stay.

6

Kathy

Jun 23, 2025

·

Stayed 1 night

The room was clean. But, the air conditioning unit was so loud. I guess it drowned out the noise from outside though. Won’t be back.

6

Michele

Jun 17, 2025

·

Stayed 1 night

This appeared to be an older motel. It looked like it had been recently painted and the bathtub/surround were updated. Everything seemed clean and the room was spacious. But the pillows on the bed were worthless! I could scrunch them into the size of a football. There was no soap in the shower so we had to use the shampoo instead, which had a strong coconut scent (not my favorite). And as a woman trying to look presentable, I always appreciate a hairdryer, but there was none. The only thing that was not clean in the room was an upholstered chair and footstool. The upholstery was terribly stained. And we all noticed an odd smell when we first walked in the room. I believe it was coming from the air-conditioning unit. After we were in the room for a while, it did not bother us. For one night, the accommodations worked well and we did have a good night sleep. I think the $150 price was a bit much, but when you’re on the road and exhausted, you just pay it.

6

Thomas

Mar 4, 2024

·

Stayed 1 night

Small rooms

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Service

Service is a strong point, with numerous mentions of friendly, welcoming, and helpful staff at check-in and during stays. Occasional lapses include unanswered phones or minor check-in errors.

Related guest reviews

4

Tyler

Oct 15, 2025

·

Stayed 1 night

Sketchy parking lot. There was a smoking station set up right outside our room on the second floor that allowed people to gather around and smoke right outside our door and the smell of cigarettes was pulled into our room by the air conditioner. Tv had limited channels and 30 miles from Neyland Stadium didn’t even have the SEC network. Tried to call to desk about the smoking nobody picked up. Had to kill multiple spiders in bathroom that had obviously been there a while and missed during cleaning.

10

Brenda

Nov 30, 2024

·

Stayed 2 nights

Very clean hotel, easy check in. I will be booking at this hotel again. Staff very helpful and friendly.

8

Ronald

Apr 23, 2025

·

Stayed 1 night

Great customer service!

10

Robert

Sep 27, 2024

·

Stayed 1 night

Staff was helpful and nice.

10

Rose M

Sep 2, 2025

·

Stayed 1 night

The breakfast was good especially the yogurt! I left an item accidentally and Jessica Hall willing to help in any way. I decided the item could be replaced easier than trying to ship it! Thank you to all the staff that work there!

10

Elizabeth

Oct 13, 2024

·

Stayed 2 nights

Staff was amazing!!!! Rooms were very nice and affordable. I felt like I was welcomed like family and treated that way by all staff. This was a great experience. Came to help with aftermath of hurricane and felt very cared for and amenities were great! Wonderful hot breakfast with eggs sausage potatoes biscuits cereal yogurts pancakes fruit and more but the staff is what made this place over the top great! Jennifer Cheryl Kristy and Keith. I can’t remember all names but they are alll great!

10

Sandy

Nov 25, 2025

·

Stayed 1 night

The lady who checked us in was so sweet. There was a slight delay because we reserved online and it hasn’t shown up in the system yet, but she was really personable and fun to talk to while she fixed the issue. It was a long drive, it was late and we were tired but she made the whole experience a lot better. Thank you Jenny, you are appreciated.

10

Renee

Dec 1, 2025

·

Stayed 2 nights

Loved my stay very nice people that work there and service is great

10

Tim

Dec 1, 2025

·

Stayed 2 nights

Lovely staff!

10

D Mark

Aug 30, 2024

·

Stayed 1 night

Excellent personnel, starting with Stephanie at the front desk when we checked in at 9p. Accommodations were nice; room was at a competitive rate. Clean. Breakfast was very good—large dining room, broad offering of both hot and cold foods.

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Location

Convenient just off I-40 with easy access to restaurants and stores, making it a practical road-trip stop. Some guests noted traffic noise, while others found it quiet enough.

Related guest reviews

10

Tammy

Sep 18, 2025

·

Stayed 1 night

Easy on and off highway

10

Kathy

Apr 14, 2024

·

Stayed 1 night

Noisy thru the night with traffic.

10

Edwina

Mar 7, 2024

·

Stayed 1 night

The Best Western is quiet. It is centrally located with restaurants as well as a Walmart within a few hundred feet. Stephanie was most welcoming.

10

CRUZ

May 3, 2023

·

Stayed 3 nights

We totally enjoyed our stay at this Best Western location. Amazing staff, clean rooms, great views. Traveled with our dog and we absolutely felt welcomed, safe and totally at home! Lorraine, Jessica, Pam, Kayla, Chrissy, and Stephane are the best! Cracker Barrel is next door, and Ruby Tuesday’s. 5 Star ⭐️

8

Lynne

Sep 21, 2025

·

Stayed 1 night

Clean room, friendly staff, good restaurants close by and close to freeway

8

mark

Jul 10, 2024

·

Stayed 7 nights

Easy parking, location was good for what we needed

10

Dennis

Sep 8, 2024

·

Stayed 4 nights

I enjoy my stay here. It’s far enough from the hustle and bustle, but easy enough to get to those areas.

10

CARRIE

Feb 10, 2024

·

Stayed 1 night

Easy check in and close to food options

10

Mary

Sep 2, 2025

·

Stayed 1 night

Drive up access to your room!! Well kept room, clean and updated. I was on the bottom floor, door directly facing the parking lot. But, there wasn't a space available in front ofy room for me, probably because I checked in after 9 pm. I had to park "out" into the lot, but was able to see my car from my room window at least. I was moving, so my vehicle was loaded. My stay was "uneventful", and quiet!! The hotel is the first hotel right off of the freeway exit, but up on a hill away from traffic noise...so easy access back onto the freeway as well. I didn't eat their FREE hot brekkie, but they did serve biscuits and gravy in their "off to the side" restaurant. Also, when you enter the driveway, the lobby is directly to the left in-between the restaurant and Michael's bar. Don't drive up the hill searching for the lobby like I did...twice LoL Staff was VERY nice.

10

William

Apr 25, 2025

·

Stayed 1 night

Stephanie at check-in was super friendly and informative. Several restaurants in area. Close to interstate 40

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a standout, frequently described as hot, varied, and better than expected. There is also an on-site bar for drinks, with several restaurants within walking distance.

Related guest reviews

10

Franklin

Dec 4, 2024

·

Stayed 3 nights

The hotel has a restaurant and bar attached to the lobby, which was an easy choice on nights I didn't want to drive anywhere. On the same thread, a Ruby Tuesday was just below the hotel and almost as easy to reach as the lobby. I really liked the included hot breakfast. It was flavorful for the most part and offered a variety of hot and cold foods and drinks; a good start to each morning. There's not much you can do about the hotel's proximity to traffic. It was a definite sound issue. The room cut out most of the noise.

10

Judy

Aug 16, 2025

·

Stayed 1 night

Staff very friendly. Great breakfast.

10

Tara

Jun 14, 2025

·

Stayed 1 night

Very nice front desk staff. Room clean, nice pool, even a dog area for our pup. This location is well taken care of. Small workout room which was nice. They had free breakfast, but we did not go to it. Several eating spots around this location. I would highly recommend!

10

Charles

Aug 11, 2025

·

Stayed 1 night

Great breakfast

10

Kalan

Oct 22, 2023

·

Stayed 2 nights

Clean nice room. Breakfast was great and all staff very nice!

10

Jennifer

Jul 11, 2024

·

Stayed 1 night

Super clean. Super friendly staff. Building is aged bit and reminds me of the 1970s HoJo or HolidayiNN. The restaurant is closed. The space is used for complementary breakfast. There is a bar that serves sandwiches etc. Very weird vibe in the bar Michael’s.

10

ROCKY

Feb 25, 2024

·

Stayed 1 night

Greta place to stay. Excellent breakfast

10

Kathleen

Apr 7, 2024

·

Stayed 3 nights

Super clean, comfortable,super friendly staff, excellent breakfast

8

Steve

Jul 23, 2024

·

Stayed 2 nights

The breakfast was great! The staff was very friendly and helpful the nightclub was very nice,we had food and drinks ,you couldn’t get a better sounding musician.our room was clean and quiet.

10

D Mark

Aug 30, 2024

·

Stayed 1 night

Excellent personnel, starting with Stephanie at the front desk when we checked in at 9p. Accommodations were nice; room was at a competitive rate. Clean. Breakfast was very good—large dining room, broad offering of both hot and cold foods.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $191	17 $180
18 $108	19 $108	20 $108	21 $108	22 $108	23 $124	24 $127
25 $108	26 $109	27 $109	28 $109	29 $106	30 $113	31 $113

Su	Mo	Tu	We	Th	Fr	Sa
1 $102	2 $104	3 $104	4 $104	5 $104	6 $113	7 $113
8 $102	9 $104	10 $104	11 $102	12 $107	13 $111	14 $113
15 $104	16 $104	17 $104	18 $104	19 $104	20 $113	21 $111
22 $104	23 $102	24 $104	25 $102	26 $107	27 $113	28 $113
29 $107	30 $104

Best Western Newport Inn

Prices for Best Western Newport Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews of Best Western Newport Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Newport Inn

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