Holiday Inn Express & Suites Smithfield - Providence by IHG

Pool is small and often cold, with occasional maintenance issues. The gym is basic, and amenities like ice machines or the business center/printers were sometimes out of order; parking is generally easy.

Cleanliness is inconsistent. While some rooms are very clean, many reviews note musty or smoke smells, bathroom mold, stained carpets or furniture, and occasional lapses in housekeeping.

Rooms are spacious and beds often comfortable, but many feel dated with limited or faulty outlets and aging fixtures; some report noise from halls or thin ceilings. In room equipment like AC, TVs, phones, or lamps can be unreliable, and Wi‑Fi or TV signals sometimes drop.

Staff are frequently praised as friendly and helpful, and several guests noted accommodating service. However, multiple reports cite slow or unresponsive assistance, attitude at the desk, and issues obtaining linens or timely help.

Location is convenient to Bryant University and highways, with nearby dining and generally quiet surroundings. A few guests mentioned safety concerns around the parking areas or an unlocked exterior door.

Breakfast feedback is mixed: many enjoyed the complimentary options and found them good or above average, while others reported limited variety, items running out or served cold, or very basic fare.