Fairfield Inn & Suites Mt. Pleasant

Pool was a little cloudy but we still went they have a nice patio are from the pool to sit outside. Breakfast was good nice set up add some bidquits and gravy. Our air conditioner broke and there was a huge puddle on the floor we told them but we just said we were fine till morning

Just got back home from there parking lot and sidewalks not shoved or salted we got there at 300 Saturday and left at 10 Sunday no pool for valentine weekend

A little outdated. Pool was out of order. Staff was very friendly. Clean.

Great hotel, but EV charger did not work :( wish I had known before checking in.

Things were very noisy the weekend we stayed, unsupervised kids running up and down the halls at midnight. Very noisy neighbors. The gym was too small and very limited equipment like benches, etc. Staff was helpful, as much as they could be.

The pool was closed due to maintenance issue. Ice machine did not work, the microwave and refrigerator were in a cupboard on the floor, made it hard to see time on microwave and not senior friendly. Staff was great, breakfast was good, nice selection, beds pillows and shower were comfortable

The pool was cloudy

Swimming pool closed and unexpected charge $40 ( extra charge on final bill !! ) .

Check in seamless & friendly. Property is clean (if showing some signs of aging), definitely no frills in a small town. I can’t imagine needing it for more than one night. For what we paid it wasn’t a good value. Water in shower was definitely not hot enough. Biggest drawback: the EV charger that we were counting on is not functional, going on two years. This is the property’s responsibility to get this fixed. We had to rearrange our morning around funeral plans to get a charge elsewhere that we were counting on at the hotel.

Pool needs to be heated better.

The bedding was dirty. There was blood present, health hazard.

The room and bathroom had a very musty smell and bathroom was not very clean. Need better cleaning supplies and a thorough scrubbing is needed in bathtub and sink. Stayed here a few years ago and room was much cleaner.

We were there for 4 nights and never had our room cleaned. Had to ask for clean towels at the desk

The shower drain bubbles and the room was filled with a sewage smell. It was the last room left in Mt. Pleasant due to a concert. We left as soon as we could in the morning. The thermo control smelled like burnt food when we turned the heat on. It was very gross in the room. Our sheets and towels were stained. I will be contsctinf the property for a refund.

This is a basically nice property. The room amenities were nice. I have two complaints. The first complaint is that the bathroom was not particularly clean. There was hair on the floor from a previous guest. My second complaint , which seems to be becoming more and more common, is the see-through, 100 grit toilet paper provided by the hotel in the bathroom. They seem to be supplying the cheapest possible product. Apparently toilet paper is where they've decided to cut costs.

Room had a faint smoky smell.

The entire staff was very friendly. We were very impressed with the staff when checking in and out and the lady that was working in the morning filling the breakfast items. She was very attentive and made sure everything was always filled. Also, the room was very clean. If we need to stay in Mt. Pleasant again, we will definatley be staying here.

TV service was out. No TV at all. NOT acceptable. Also, some blood on the wall between the beds. Needs to be removed immediately.

Paid way too much for a King "suite". Staying at Super 8 would have been an upgrade. Ants in the bathroom, filthy shower floor. Dirty carpet with a million people's hairs all over it. Sticky floors, food smarts on the outside of the microwave. Crumbs in the microwave. Dated ugly rooms that were not accurately represented in the website photos. The only reason we stayed is because the room was non refundable, and we weren't able to liar out on the two hundred and 80 dollars that we spent there. Worst room ever. No soap in the shower as well, just an empty container. SPEND YOUR MONEY ELSEWHERE!!!!!

Dust everywhere throughout the room. No do not disturb sign, and the room was out of Kleenex. Went and asked for both things, and they seemed inconvenienced to provide. They said we wouldn’t be having the room serviced the next day, so no sign was needed as they didn’t have any at the front desk. Asked for Kleenex, and was going to give us just a random open box instead of getting a new one for us. After pushing them to do so, we did end up getting a new box, but they seemed like they didn’t want to do their job (wasn’t asking for much) The toilet was clogged, and a housekeeper just handed us a plunger to plunge ourselves. Not that I would use the coffee pot in the room, but there was no pot in the coffee maker when we arrived, and that area was a disgusting mess. Looked like it was never restocked or cleaned. Cups that were in the room weren’t individually wrapped (don’t know if they are normally), but that is very unsanitary. The kids enjoyed the pool, and the breakfast was fine, but I don’t think we would stay here again, especially not for the price I paid. ($691 for two nights!!!!)

Nice rooms, comfortable bed, late checkout.

So noisy. Also the heater was broken so I couldn’t turn the heat on. Not great.

TV broken, shower poor pressure and either hot or cold, AC thermostat didn’t work.

We were put in a room right above the entrance door. Every time the door opened and closed it sounded like they were doing renovations. Kids running up and down hallways. Hard to get any sleep

Fast check in. Rooms are very nice. Only downfall is the walls are a little thin for the hallway sounds

The King bed suite was a great room for a reasonable price.

Tv in room was broken and the water pressure was low.

No internet service in our room, was a problem.

Part of the time, our bathroom fan sounded like a jet engine. There was one outlet that would hardly hold a plug in at the top or the bottom. The pullout couch bed was absolutely horrible.

Comfortable room with plenty of space. I enjoyed the separate seating area with the separate television so that I didn’t have to sit on or lay on my bed to watch TV. I could actually sit on a small sofa.

Friendly and helpful staff, easy entry to building, clean room

I arrived at the hotel to find my reservation was cancelled. Not happy

worst hotel experince ever. I had a 7 hour drive yesterday to go down state for important event with family today. I arrived last night with plans to stay for just one night to get some sleep because i worked all day, my dog was with me, i booked a king room. Upon arrival i let them know i had my dog, she told me it would be $50 i filled out a piece of paper and ran my card, she said it didnt go through, we tried it again, and again, and again 3 times and it never went through. She asked me to return in the morning and pay with the day staff. My room was not a king room that i paid for. I let tho go and just dealt with it. I woke up in the morning went to the store to get something to drink and my card got declined, looked at my bank statement and notice 7 charges in total... $20,$20,$20,20,30,10,120. The amounts seemed strange being that all that should have been taking out was $20,50,120. my bank blocked my card because of 7 charges right in a row obvioulsy looked suspicious, tried to get my card unblocked online but apparently i have to speak to my bank in order to fix the issue, my bank doesnt reopen however until tuesday so im stuck hours away from my house with no means to get gas and i missed my family event and what could be the last time i get to see my grand mother. The only positive experience was the day staff they were very helpful and accommodating she said i can hangout here until 3 p.m. i still have no where to go this put me and my dog in a very tough spot!!!

The entire staff was very friendly. We were very impressed with the staff when checking in and out and the lady that was working in the morning filling the breakfast items. She was very attentive and made sure everything was always filled. Also, the room was very clean. If we need to stay in Mt. Pleasant again, we will definatley be staying here.

Disappointed…couldn’t provide adjoining rooms. Couldn’t provide rooms close together. Snarky manager states “we can’t promise special requests “ Clerk at desk was embarrassed and apologized for the manager attitude.

The lady at the front desk was helping a gentleman when I arrived. She did not greet me or acknowledge me in any way as I stood there for 5 minutes until she was done with the gentleman. Other than that, this is your average Fairfield chain hotel. There is a Bennigans restaurant (with bar) within walking distance. There was a black woman working the breakfast area in the morning. She was very attentive to the customers and deserves a mention. Breakfast has protein options. I would check other options as well if I were to stay in this area again.

always great service and property is clean feels safe.

We booked a room with two queen beds for our stay after our basketball tournament. After we booked the stay another grandchild wanted to go when they found out about the pool. The hotel didn’t have a roll away bed for the additional member so the front desk upgraded us to a better room with a liove seat at no extra charge. I will book it again.

Dust everywhere throughout the room. No do not disturb sign, and the room was out of Kleenex. Went and asked for both things, and they seemed inconvenienced to provide. They said we wouldn’t be having the room serviced the next day, so no sign was needed as they didn’t have any at the front desk. Asked for Kleenex, and was going to give us just a random open box instead of getting a new one for us. After pushing them to do so, we did end up getting a new box, but they seemed like they didn’t want to do their job (wasn’t asking for much) The toilet was clogged, and a housekeeper just handed us a plunger to plunge ourselves. Not that I would use the coffee pot in the room, but there was no pot in the coffee maker when we arrived, and that area was a disgusting mess. Looked like it was never restocked or cleaned. Cups that were in the room weren’t individually wrapped (don’t know if they are normally), but that is very unsanitary. The kids enjoyed the pool, and the breakfast was fine, but I don’t think we would stay here again, especially not for the price I paid. ($691 for two nights!!!!)

The staff were GREAT and helpful! I had an issue with my reservation and the staff helped me to get it resolved.

The property entrance approach is quite roundabout and not marked properly

Good location and helpful friendly staff.

Its located in a convenient area which is near to all necessary shops.

A very convenient location away for congested area.

It was an easy drive to the Casino!

Location was perfect..not far from anything.. Weather made it just that much more perfect

Nice stay. Even though hotel was full - quiet at night. Breakfast was well stocked and refilled as needed. Check in staff was great. Close to CMU-

Good location near graduation event center. Staff was nice, and a decent breakfast / coffee to get the day started.

Great location-close to campus. Breakfast is nice with a good variety with great staff. Love the nice lady that helps with breakfast- she is so pleasant

I love the closeness to dining and entertainment

Not a great experience at this hotel. 1) We reserved a room for 2 adults and 2 children. The room we reserved according to Travelocity was a suite with a King Bed and DOUBLE Sofa bed. The other family traveling with us was to get the room with the "regular" sofa bed, as they only have one child. We get to the room and both rooms have a single sofa bed, smaller than a twin mattress. My children are older and are too big to fit on a twin mattress together. So we asked a staff person if they had a room with a double sofa. He said that all rooms are the same and they don't even have a double sofabed. So he goes to the storage room next to ours and drags out an air mattress (not rolled up, not in a sack or case, just dragging it on the floor). So we inflate it, only for it to deflate in an hour. So needless to say, no one slept well. 2) There were brown stains on the comforters and sheets. 3) Not having enough towels and pillows for all the guests. 4) The breakfast. The first morning it was okay, but each day after that, it was progressively worse. It was almost as if they were running out of food. Nothing would be stocked. All the things they had the first day, they never had again. They had no bagels, no muffins, no cereal, no fruit, no yogurt, no eggs, no waffle mix. And it's not like we were going to breakfast at the last minute. We came down for breakfast each day an hour before it was supposed to be closed. Both of our families said we would never go to this hotel again.

Luke warm water in shower. Room was very dated. Towel was stained and gray. Pool was out of order. Pricing way too high for room and lack of amenities. Breakfast was barely average. Requested an upper room for peace and quiet, could hear people in hallway until after 3am.

Property was comfortable. Bathroom had some mildew so it did have a slight odor. The rest of the room was fresh. Beds were comfortable. Hot breakfast options ran out before time was half over.

The staff at the hotel were very friendly and helpful. The breakfast had lots of options and very good

Extensive breakfast hours, lots of options. Great pet friendly property. The staff was so nice! Several dining options nearby. Room and common areas were clean.

The entire staff was very friendly. We were very impressed with the staff when checking in and out and the lady that was working in the morning filling the breakfast items. She was very attentive and made sure everything was always filled. Also, the room was very clean. If we need to stay in Mt. Pleasant again, we will definatley be staying here.

We had a great stay for just a short one night trip. This is our second time staying here. Room was mostly clean. Room was very spacious and beds comfortable. The only downside was a lack of staff to replenish food at breakfast.

Good location near graduation event center. Staff was nice, and a decent breakfast / coffee to get the day started.

The ladies that checked us in and out were amazing the breakfast was terrific and the room was very comfy cozy!

Great location-close to campus. Breakfast is nice with a good variety with great staff. Love the nice lady that helps with breakfast- she is so pleasant