Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is included.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but guests should contact the property in advance to make arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed directly with the property.

What is the location of the property in relation to key landmarks?

The hotel is located within a 15-minute walk of Stribling Park and the Museum of the Mississippi Delta. It is approximately 1 mile from Greenwood Mall and 1.2 miles from Wagner Park.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which will be open from May 30 to September 05.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night. Availability is subject to confirmation, and guests should request this in advance.

Holiday Inn Express Hotel & Suites Greenwood

Average nightly price at Holiday Inn Express Hotel & Suites Greenwood By IHG by month, last 12 months (USD)
Month	Average price
January	$163
February	$170
March	$165
April	$162
May	$155
June	$163
July	$150
August	$152
September	$160
October	$169
November	$166
December	$160

What guests think

At Holiday Inn Express, guests often praise friendly staff, clean rooms, and comfortable beds, and many enjoy the breakfast; recurring downsides include no pool despite some listings and occasional booking mix ups or unanswered phones.

Cleanliness is generally strong, though several guests reported odors, dirty items, pests, or missed details. Rooms are comfortable and sometimes spacious, with some noting noise, delayed or weak hot water, malfunctioning fixtures, or dated TVs. Overall, expect a practical stay, but verify amenities and room condition in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Multiple guests reported that there is no pool despite some listings stating otherwise. Other facilities were rarely mentioned.

Related guest reviews

10

Rebecca

May 11, 2025

·

Stayed 2 nights

The Staff were All Wonderful And The Facility And Rooms Were Clean And Modern!! The Coffee Was Fresh Brewed From Whole Coffee Beans And They Offered Coffee 24/7 In Their Lovely Lobby!! Great People And Great Place To Stay With Warm And Friendly Hospitality❣️❣️❣️❣️❣️❣️

10

Sara

Jul 4, 2024

·

Stayed 1 night

Room was clean, beds were comfortable, shower curtain needed to be longer the floor got soaked. The pool is non existent, if your looking for a hotel with a pool this isn’t it.

10

allison

Apr 9, 2023

·

Stayed 2 nights

Very friendly and helpful staff, clean space, great breakfast and coffee, spacious rooms with large mini fridge and microwave, only complaint was that it listed having a pool but there isn't a pool.

2

Rockell

Jun 10, 2023

·

Stayed 2 nights

I wanted a hotel with a pool that we could enjoy. After checking in I found out that they did not have a pool. This was terrible considering I only chops it because of the pool. I was also very disappointed in contacting hotels .com when trying to report this.

10

Cynthia

Apr 4, 2024

·

Stayed 1 night

The hotel was very nice and quiet. I even had an event but my dress was ruined by something in my back so I had to was and dry my dress and they had access to the washer and dryer, for a $2 fee per machine but I was happy they did!

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Cleanliness

Many reviews praise overall cleanliness of rooms and common areas. However, several report odors or mildew, dirty or worn items, pests, and missed details like leftover items, indicating inconsistent housekeeping.

Related guest reviews

8

Eric

Sep 7, 2025

·

Stayed 1 night

Overall a good stay, clean but a mildewed smell in hallway and room on 4th floor. Everyone was very nice.

10

Marie

Aug 13, 2025

·

Stayed 1 night

Very pleasant and helpful reception employee Very clean room and comfortable bed and pillows. We come back!

6

Tammie

Dec 15, 2024

·

Stayed 1 night

The towels were filthy once they were wet the tub wasn’t clean it was noisy the breakfast and staff Was nice.. please get some new towels ASAP.. I spent 30.00 on towels

4

Janet

Jun 18, 2023

·

Stayed 1 night

The room has property left in the bathroom by a former guest. We left it there in room 511. I Called lobby to report it but phone in our room did not work. So I called the hotel from my cell phone three times and let it ring 12 times each, and never got an answer. Also there was someone else’s used cup on the nightstand

10

Mark

Jun 11, 2025

·

Stayed 1 night

Great location for our business trip. Very clean and very friendly staff.

2

Julie

Dec 30, 2023

·

Stayed 2 nights

One of the worst hotels I have stayed. Bathroom was dirty and toilet never stopped running. There was a buzzing sound in room that never stopped either and room was very dark. Walls were paper thin and everything was dirty looking. Asked for more towels- never received. Will not stay in a holiday inn again.

10

Constance

Jul 13, 2025

·

Stayed 1 night

Easy process and clean

6

La-Shia

Mar 6, 2023

·

Stayed 2 nights

My first room was infested with ladybugs. They were crawling on the wall and ceiling. I was moved to another. They had dead ladybugs on the floor in the corner of the room. Something sticky was on the floor of the room. I tried to make the best of it!

8

Marvin

Sep 30, 2024

·

Stayed 1 night

My stay was great overall. My only problem was the shower head was leaky and water came out wildly. Everything else was perfect. From the kind staff to the cleanliness of the room and property.

10

Timothy

Jun 10, 2025

·

Stayed 3 nights

Nice and clean

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Rooms

Guests often find rooms comfortable, especially the beds. Others cited noise, delayed or weak hot water, malfunctioning fixtures, and dated TVs; some rooms felt spacious.

Related guest reviews

10

Lashica

Sep 8, 2024

·

Stayed 1 night

Clean, spacious room, bed super soft.

6

Magalenn

Aug 22, 2025

·

Stayed 4 nights

The breakfast was excellent. The bed was very comfortable.

4

Darlene

Jul 16, 2024

·

Stayed 3 nights

Broken shower handle in room 213 and the carpet was soiled and dirty! Toilet did not flush in room 214. Moved from room 213 to 214 but toilet did not work. Limited breakfast items. Will not return to this property. Extremely disappointed. Darlene Byrd

10

Marie

Aug 13, 2025

·

Stayed 1 night

Very pleasant and helpful reception employee Very clean room and comfortable bed and pillows. We come back!

2

Shane

Jun 21, 2023

·

Stayed 1 night

We had to go thru 3 rooms before we could relax. First room no A/C. Second room smelt awful and third room we finally got to rest but when it came to showering the next morning the water pressure sucked and our shower head was duct taped together. We don't recommend a stay there at all.

10

Toccaress

May 21, 2025

·

Stayed 2 nights

I stayed at this property two separate times and i had no complaints either time. The rooms and everything in it was clean, the beds were comfortable also. I was on the 5th floor both times and i did notice it takes a few minutes to get hot water but once i had it it was good to go.

8

Bertha

Nov 13, 2024

·

Stayed 2 nights

Very good stay beds were very comfortable

2

Julie

Dec 30, 2023

·

Stayed 2 nights

One of the worst hotels I have stayed. Bathroom was dirty and toilet never stopped running. There was a buzzing sound in room that never stopped either and room was very dark. Walls were paper thin and everything was dirty looking. Asked for more towels- never received. Will not stay in a holiday inn again.

8

Marvin

Sep 30, 2024

·

Stayed 1 night

My stay was great overall. My only problem was the shower head was leaky and water came out wildly. Everything else was perfect. From the kind staff to the cleanliness of the room and property.

6

Mary

Dec 2, 2024

·

Stayed 2 nights

The room 406 had something on the wall, tv was not showing clear. The maintenance came in saying he will be back and didn’t we change room to 306 the lights in bathroom blink all the while we stay Friday till Sunday.

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Service

Staff are widely described as friendly, helpful, and accommodating, including early check-ins and attentive breakfast hosts. Some experienced overbooking or long waits, unreturned maintenance follow-ups, and difficulty reaching the front desk by phone.

Related guest reviews

10

barbara

Apr 23, 2023

·

Stayed 1 night

Manager was so nice and let us do early check in. Super sweet.

2

Jennifer

Apr 24, 2024

·

Stayed 2 nights

I made a reservation in February, 2 months prior to the date. Show up to the hotel at 9:10pm, was 5 hours from home in the middle of nowhere, and was told I didn't have a room because there was a group that needed 30 rooms. So they "bumped" me. We had 2 rooms and was told there was nothing that could be done. 15 people in the group had not yet checked in, but they told me to go to another hotel. My card was charged gor both rooms the day of check-in. A hold is still placed in my account 5 days later and I didn't even stay there. Holiday Inn guest servcies was no help. I had to go to another hotel and pay more than originally planned, not the same room accommodations and my children were in at the opposite end of the new hotel.

10

Donald

Aug 12, 2024

·

Stayed 4 nights

The front desk staff especially when you check in after 3 PM.The cooking staff that prepares the breakfast in the morning,They go above and beyond in satisfying the customer. Overall an excellent place to stay with no issues, i would definitely be staying again and i give this establishment 6 stars.

6

Frank

Aug 2, 2024

·

Stayed 2 nights

Recommend Check-in staff understand how to multi-task, and be familiar with area attractions/directions. There was one person at the counter, who was on the phone with an apparent out-of-state guest. I waited almost 15 minutes before she hung up to check me in. She was very polite and courteous, but when asked about local attractions she mentioned just one, and she did not know about a tourist visitor center. The room was fine, but I did inform the staff at check-out that the window blackout shade was inoperative. Whoever had the room before must have pulled too hard and took it off track. However, it also shows that maintenance was not informed of this, nor the broken coffee maker, nor the broken outlet plate near the window. On the positive side, everyone was very nice and courteous, and the breakfast was very good

10

Matt

Dec 23, 2022

·

Stayed 19,344 nights

Tangie works at the front desk and was extremely helpful allowing me to check into my hotel room earlier than expected so that I was able to get ready for a wedding I was in. Overall I was pl34sed with my stay.

8

Lisa

Feb 20, 2023

·

Stayed 1 night

They overbooked the hotel. So we had to wait anxiously as they found us a room. Booked a double bed room, but ended up with a king bed. Very nice staff and apologetic, but nerve wracking not knowing if your going to have a place to lay your head after you booked stay early. Room was clean and comfortable. Had no room key. Someone had to let us in room every time we came in and out.

4

Janet

Jun 18, 2023

·

Stayed 1 night

The room has property left in the bathroom by a former guest. We left it there in room 511. I Called lobby to report it but phone in our room did not work. So I called the hotel from my cell phone three times and let it ring 12 times each, and never got an answer. Also there was someone else’s used cup on the nightstand

10

Catrina

Aug 4, 2024

·

Stayed 1 night

Excellent customer services with all staff.

6

Mary

Dec 2, 2024

·

Stayed 2 nights

The room 406 had something on the wall, tv was not showing clear. The maintenance came in saying he will be back and didn’t we change room to 306 the lights in bathroom blink all the while we stay Friday till Sunday.

10

Stephanie

Jun 3, 2023

·

Stayed 3 nights

Everyone was very nice…and I got a chance to check in early from a 11 hour drive Thank you all so much

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Location

Convenient to shops and practical for business travel. A couple of reviewers felt unsafe due to barred windows and visible damage on the exterior, while others described the area as quiet.

Related guest reviews

8

Michael

Oct 23, 2023

·

Stayed 2 nights

Everything was nice and Walmart across the street is a plus.

10

Chad

Mar 31, 2024

·

Stayed 1 night

Very close and convenient to the airport, within 5 minutes. Was able to drop off rental car early and hotel picked me up quick the night before my flight.

10

jon

May 28, 2025

·

Stayed 2 nights

Best hotel in Greenwood. There is literally not g to do in this town but I visit often since my son plays baseball at the local college. This is the best hotel there.

10

Cynthia

Apr 4, 2024

·

Stayed 1 night

The hotel was very nice and quiet. I even had an event but my dress was ruined by something in my back so I had to was and dry my dress and they had access to the washer and dryer, for a $2 fee per machine but I was happy they did!

8

Adrian S

Dec 25, 2022

·

Stayed 1 night

The property was close to stores and very nice.

2

John

Apr 24, 2024

·

Stayed 7 nights

Did not stay. Arrived for business and there were bars and bullet holes on the windows!

10

Mark

Jun 11, 2025

·

Stayed 1 night

Great location for our business trip. Very clean and very friendly staff.

2

John

Apr 24, 2024

·

Stayed 7 nights

Did not stay. Came for business with fellow co workers and noticed bullet holes and bars on the windows. Felt unsafe and found another hotel.

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Dining

Breakfast is frequently praised for quality and the friendly, attentive staff who keep things stocked. A few guests encountered limited options or an off day, so consistency can vary.

Related guest reviews

10

Rockell

Jul 12, 2024

·

Stayed 3 nights

Had to change rooms because at first everything was broken in the first room. Next day the breakfast was trash. The next two days it was great. Don’t try to call, they never answer the phone.

6

Magalenn

Aug 22, 2025

·

Stayed 4 nights

The breakfast was excellent. The bed was very comfortable.

8

Joni

Mar 8, 2023

·

Stayed 1 night

Staff was very friendly. Good breakfast and helpful kitchen staff. Hotel was clean.

4

Darlene

Jul 16, 2024

·

Stayed 3 nights

Broken shower handle in room 213 and the carpet was soiled and dirty! Toilet did not flush in room 214. Moved from room 213 to 214 but toilet did not work. Limited breakfast items. Will not return to this property. Extremely disappointed. Darlene Byrd

10

Gary

Sep 29, 2024

·

Stayed 2 nights

Clean, quiet. The breakfast was great.

10

Chynna

Nov 29, 2024

·

Stayed 1 night

Staff was professional and kind. Breakfast was great. Enjoyed my stay for the night.

10

Melissa

May 31, 2024

·

Stayed 1 night

The hotel was clean. It had a slight odor. Everything else was wonderful, especially the complementary breakfast and the people that worked there.

10

Kimberly

Jan 20, 2025

·

Stayed 1 night

My stay was overall good. The front desk is professional and the breakfast was good.

8

Tracy

Aug 12, 2024

·

Stayed 2 nights

The host was exceptional! She went out of her way to make sure the guests were satisfied. She kept the dinning area clean and stocked! She made us feel welcome!😊

10

James

Sep 5, 2023

·

Stayed 3 nights

Visiting area for family reunion. excellent stay. Staff was great and breakfast was amazing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $187	16 $312	17 $294
18 $178	19 $182	20 $186	21 $167	22 $165	23 $197	24 $197
25 $158	26 $169	27 $169	28 $170	29 $169	30 $207	31 $202

Su	Mo	Tu	We	Th	Fr	Sa
1 $157	2 $170	3 $178	4 $178	5 $163	6 $175	7 $170
8 $154	9 $181	10 $185	11 $170	12 $173	13 $173	14 $179
15 $161	16 $169	17 $169	18 $169	19 $169	20 $173	21 $183
22 $163	23 $169	24 $173	25 $159	26 $180	27 $191	28 $182
29 $164	30 $170

Holiday Inn Express Hotel & Suites Greenwood By IHG

Prices for Holiday Inn Express Hotel & Suites Greenwood By IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Tub)

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

Suite, 1 King Bed, Accessible (Comm, Tub)

Standard Room, 2 Twin Beds

Guest reviews of Holiday Inn Express Hotel & Suites Greenwood By IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Greenwood By IHG

Prices for upcoming dates