Is parking available at the property?

Free self-parking is available on-site, although parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included. Serving hours are not specified.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathroom accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in the suburbs of Ashland, within a 15-minute drive of Kings Dominion and Randolph-Macon College. It is approximately 19.5 miles from Short Pump Town Center and 13.5 miles from Richmond Raceway.

Does the property have a swimming pool?

Yes, the hotel features both an indoor pool and an outdoor heated pool. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and those under a certain age can stay for free, although the specific age limit is not mentioned.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15.00 per night. Availability is subject to request and confirmation.

Holiday Inn Express Ashland Hotel in Ashland, USA

Average nightly price at Holiday Inn Express Ashland by IHG by month, last 12 months (USD)
Month	Average price
January	$102
February	$104
March	$127
April	$122
May	$127
June	$122
July	$113
August	$99
September	$108
October	$119
November	$113
December	$88

What guests think

At Holiday Inn Express Ashland by IHG, travellers highlight friendly staff and a convenient base near I-95 and Kings Dominion, though many describe dated rooms, inconsistent upkeep, and various maintenance problems that affect overall comfort.

Cleanliness feedback is mixed, ranging from very clean rooms to reports of musty odors, pests, wet carpets, and visible wear. Facilities can be unreliable, with notes about a cold or closed pool and hot tub, occasional elevator problems, and tight parking, while breakfast quality ranges from excellent to cold or poorly refilled items. Expect a handy stop with variable room condition; confirm key amenities before you settle in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are often closed, cold, or dirty; there are occasional elevator problems and parking can be tight. Some guests praised the fitness room.

Related guest reviews

6

kirk

May 22, 2025

·

Stayed 2 nights

Staff was friendly and room was clean. Pool was not open.

10

April

Oct 6, 2025

·

Stayed 4 nights

The stay was great and the absolute friendliest staff I have ever had the pleasure of dealing with in many hotels! The only down fall is the pool is not heated which they absolutely told us at check in! The room was what we needed and spacious for a week stay! Would absolutely recommend!

6

Keiba

Jul 17, 2025

·

Stayed 1 night

The staff was friendly. The hotel was clean however the furniture was very old and dated. The furniture tv console full of sugar ants. On our last day the elevator button going up broke. Staff explained that it was some other guests that broke it. We had to take the stairs up and the elevator down. This is a challenge I was travel with a person with mobility issues.

10

Kaela

Sep 25, 2025

·

Stayed 1 night

Great but needs an EV charger

6

Rosemary

Aug 11, 2025

·

Stayed 1 night

The room was expensive for what they offer. It was very outdated. There was barely any lighting in the room. The toilet made a HUGE noise when flushing, there was black mold in the bathroom. The pool and hot tub were dirty and no towels.

8

James

Jul 16, 2025

·

Stayed 1 night

Very clean. Great pool/ hot tub and breakfast! We did have trouble with the evening clerk, Brooke. She seemed distracted, unwilling to help, and was very disinterested in helping with a few minor, but neccessary adjustments to our room. Otherwise, WE found Star and the manager ( i have forgotten her name) to be quite the opposite! They were a joy to speak with, extremely helpful with issue resolution, and went out of their way to make ensure our stay was plesant. Star even recommended a local restaurant to try, ajd it was amazing! Our 2 night stay, while visiting Kings Dominion, was far better than previous places. Terry was very knowledgeable, and helpful. He resolved an issue immediately! He has a very welcoming demeanor. For all these reasons. We will be booking with Holiday Inn Express, Ashland, for all future trips to this area. Also, It is worth noting, that this beautiful property is located in close proximity to Kings Dominion (Doswell) with easy access to and from the property. Thank you all for a wonderful stay! We will be back soon!!

2

Jessica

Jul 30, 2025

·

Stayed 1 night

There was not enough parking. We were told to park in a lot of a different lot where it said no overnight parking with the possibility of being towed.

2

Barry

Aug 26, 2025

·

Stayed 4 nights

Maintenance is not a top priority for this hotel. We had used this hotel a year ago and no issues with the hotel overall, this visit a year later was a completely different experience. Elevator issues - Only 1 elevator was functional of the 2 on property. The inside the functional elevator control panel is very loose. Room issues – Microwave missing knobs Center room light fixture made buzzing sound and did not light. Bathroom towel holder was falling off the wall Bathroom door handle was broken, but the door was crooked enough to stay closed when pulled closed. Breakfast – Was ok but the morning I did eat the food was not great it was cold and not prepared well. Cleanliness- Room was clean, bedding and all overall surfaces were all good. On two separate days 2 large cockroaches were seen on the ground floor in the hallway in the vicinity of the kitchen. Staff- The night front desk agent seemed to be more interested in a person in the parking lot than the actual hotel customers. They were very friendly and helpful, but only when you caught the person at the front desk.

4

Dan

May 18, 2025

·

Stayed 1 night

We booked this hotel because it had a pool....pool was closed due to mold. Wouldn't have stayed here if we knew the pool was closed.

10

Jo-Ann

May 13, 2024

·

Stayed 1 night

Very nice pool and spa

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some rooms are very clean, but multiple reviews cite musty odors, roaches, wet carpets, mold, and leftover debris in rooms and public areas.

Related guest reviews

4

Athena

Sep 3, 2025

·

Stayed 1 night

The room had dirty walls the people across from our room were smoking so our room stunk like cigarettes and I want to say maybe a hint of ammonia. The air conditioning was so loud we slept with the tv on to drowned out the sound of it. On the wall next to the bathroom mirror was what looked like blood stains. We were exhausted from a very long drive it was very late at night and only needed a few hours of sleep so we stuck it out. Went down for breakfast and the floor in the breakfast area had food spilled on the floor that I had seen the night before and it was still there in the am. I don’t recommend this hotel which is crazy because I have always stayed at Holiday Inn because they were always so well kept but not this one.

4

Latrese

Aug 6, 2025

·

Stayed 1 night

Saw cockroaches in the room, pool area, lobby. Dated appliances in the room.

6

Robert

Jun 7, 2025

·

Stayed 1 night

Couldn’t find it. Hard time getting phone number to get directions. Once I got through the girl was wonderful.

8

Sonya

Nov 22, 2023

·

Stayed 1 night

Needs a deep cleaning. Shower head in room 171 has black mold. Vent in bathroom is horribly loud and filthy. Beds were comfortable and clean.

6

Michael

Aug 15, 2025

·

Stayed 3 nights

Although the staff seemed to be very courteous and helpful, the room was very dirty upon arrival. There was trash behind the night stand and a brown- colored liquid splashed on the walls. (The desk clerk offered us a different room.)

6

Joyce

May 4, 2025

·

Stayed 1 night

Old building. There is mold and water damage in the room. The exhaust fan does not work. The water is not very hot even after letting it run for a long time, it was just lukewarm. The bathroom door has water damage and barely closes. Staff was friendly and hotel was clean. It was noisy with plumbing noises during the night. There are several restaurants and stores within walking distance but curb and bushes as barriers to make it inconvenient and I also wouldn’t recommend doing so after dark. Overall, I wouldn’t be back.

2

Nathan

Jul 22, 2025

·

Stayed 1 night

There was a huge mold above the toilet in the bathroom and there was gross stuff on the walls bed's didn't feel clean and ac wasnt working would not stay here again even common areas was dirty

4

Jennifer

Jun 26, 2025

·

Stayed 2 nights

This property is clearly in need of updates. We didn't need our key to enter the side door nor the pool so security is concerning. I refused to let my kids swim in the pool because it was so cloudy you could not see the bottom. Our bathroom was dirty (the floor, tub/shower) and the shower curtain did not cover the entire opening so the bathroom was soaking wet after bathing. The bathroom.door was about to fall off the hinges. The carpet constantly felt damp. Overall, I guess you get what you pay for.

6

Roger

Jun 24, 2025

·

Stayed 1 night

The first room they put me in was dirty. Bathroom fan was extremely noisy. They moved me to another room. It was dirty floors in the bathroom was sticky. The carpet was sticky on your feet just terrible.

6

Heather

Jul 5, 2025

·

Stayed 1 night

Coffee options were good with Keurig in room and the breakfast was ok. Cinnamon rolls were not soft. We had 3 cockroaches in the room. Under the couch was wrappers, food, and a sock. The toilet flusher broke but was able to be reconnected. No shampoo in the shower, only body wash, conditioner, and lotion. Furniture was worn and cracked; carpet was coming up. Location was close to the interstate. Front desk staff were a mix of nice and couldn’t be bothered.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds, but many feel dated and show wear, with recurring AC or plumbing issues, broken fixtures, and occasional noise; Wi-Fi can be slow.

Related guest reviews

6

William

Apr 3, 2023

·

Stayed 1 night

Facility appeared new and appealing from outside. Lobby area also clean and staff pleasant and welcoming. Had difficulty finding room due to room number missing from room. Arrive to room to find it warm and humid. A/C was set on 68 but clearly not working correctly. Attendant came directly to room and said she reset unit. Said all units had to be on 68 to work properly although the unit in the hall next to the elevator was on 60 and felt ice cold. Unit ran all night and continued to be slightly cool but not cold. Observed room across hall about 3 or 4 rooms down with same issue. Carpet damaged and worn at threshold of entry and bathroom. Staple from carpet sticking in bare feet at bathroom entrance. Bathroom exhaust fan full of dust. Remote control didn’t work properly. Bed very comfortable. Pillows also. Breakfast was ok at best. Juice machine was broken and cartons of orange juice were put out but they were frozen and couldn’t drink. Oatmeal wasn’t hot. Other food items were not refilled in timely manner. Coffee was good and receptionist remained pleasant upon exiting.

6

Tracy

Nov 29, 2025

·

Stayed 1 night

Our room (a 1 BR suite with two queens and a sofabed) was run-down. The carpet was frayed, bathroom door did not close all the way and did not lock, bedroom door (we had a suite) bumped into the corner of the bed. Very tight to navigate for five people. We were not given linens for the sofabed. Had to go downstairs to get them and were given a shower curtain for a sheet. Breakfast offered a good variety but items were slow to be refilled.

6

Jennifer

Jun 24, 2025

·

Stayed 1 night

Check in and check out were easy. Breakfast was good. Our room was dated and in need of a refresh but the bed was comfortable. The biggest issue was the bathroom. The drain in the bathtub took a very long time to drain shower water, and eventually I was standing in water above my ankles. Also the soap/shampoo had been refilled into the incorrect bottles. The hotel is convenient to Kings Dominion and several restaurants.

6

Keiba

Jul 17, 2025

·

Stayed 1 night

The staff was friendly. The hotel was clean however the furniture was very old and dated. The furniture tv console full of sugar ants. On our last day the elevator button going up broke. Staff explained that it was some other guests that broke it. We had to take the stairs up and the elevator down. This is a challenge I was travel with a person with mobility issues.

6

Rosemary

Aug 11, 2025

·

Stayed 1 night

The room was expensive for what they offer. It was very outdated. There was barely any lighting in the room. The toilet made a HUGE noise when flushing, there was black mold in the bathroom. The pool and hot tub were dirty and no towels.

6

Patricia

Jul 29, 2025

·

Stayed 1 night

Over night Monday stay. The price was right. Bed was very comfortable. I feel like they are in the process of updating, new carpets were obvious. Room needed some plumbing updates. With that said the water pressure was awesome! Staff was friendly.

6

Paul

May 7, 2025

·

Stayed 1 night

Nice hotel in a good location. Hasn’t been updated like every other holiday inn express I’ve stayed - could definitely use some updating

6

Robert

Apr 29, 2023

·

Stayed 1 night

The air conditioning came on for 5 mins then off for 10 or so, the entire night. The place listed queen size beds, they definitely were not.

8

Regina

Oct 7, 2025

·

Stayed 2 nights

My room was 356 right beside my bed was a soaked carpet and my AC would shut off completely. So during the night it was stuffy. I live this hotel but this time my experience was not as normal. My experience is normal great .

6

Brandee

May 17, 2025

·

Stayed 1 night

The outside of the building has been updated, however id venture to guess mlst of the rooms have not been given the same care. The rooms show signs of wear from the carpets to the furniture. The mattrsses were new and very comfortable, however the other seating and furniture need to be updated.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and accommodating, with quick problem resolution at times, though some guests reported slow check-in, miscommunication, or unhelpful interactions.

Related guest reviews

10

Catherine

Jun 24, 2025

·

Stayed 1 night

The front desk attendant was very helpful, and went the extra mile to help us.

10

Kiel

May 16, 2025

·

Stayed 1 night

Property was amazing, breakfast was even better!! AC in the room was ice cold. Leslie at the front desk was beyond professional and courteous! We would recommend this spot to anyone!

10

Debra

Aug 25, 2024

·

Stayed 1 night

This is the best hotel we have ever stayed. The front desk personnel were absolutely fantastic! We were even greeted by staff when entering the breakfast area! Cannot say enough about the employees. Courteous, helpful and all around nice. Clean environment, spacious and comfortable. Great food. We will definitely stay there again. Good parking area as well. Just a great overall experience. Highly recommend.

10

Angel

Jul 27, 2025

·

Stayed 2 nights

Mrs. or Ms. Tabitha that works at the front desk helped make my family’s experience one to remember. She was kind and made us laugh. Hope to see her again one day to say Thank You!

8

James

Jul 16, 2025

·

Stayed 1 night

Very clean. Great pool/ hot tub and breakfast! We did have trouble with the evening clerk, Brooke. She seemed distracted, unwilling to help, and was very disinterested in helping with a few minor, but neccessary adjustments to our room. Otherwise, WE found Star and the manager ( i have forgotten her name) to be quite the opposite! They were a joy to speak with, extremely helpful with issue resolution, and went out of their way to make ensure our stay was plesant. Star even recommended a local restaurant to try, ajd it was amazing! Our 2 night stay, while visiting Kings Dominion, was far better than previous places. Terry was very knowledgeable, and helpful. He resolved an issue immediately! He has a very welcoming demeanor. For all these reasons. We will be booking with Holiday Inn Express, Ashland, for all future trips to this area. Also, It is worth noting, that this beautiful property is located in close proximity to Kings Dominion (Doswell) with easy access to and from the property. Thank you all for a wonderful stay! We will be back soon!!

10

Deborah

Jul 20, 2025

·

Stayed 3 nights

The front desk worker were very helpful

10

DEBORAH R

May 12, 2025

·

Stayed 2 nights

Very nice stay front desk staff helpful. Where very attentive and made sure request were met.

10

Heather

Oct 3, 2025

·

Stayed 1 night

The staff is absolutely AMAZING!!! The room was clean and the breakfast was actually pretty good.

10

Benjamin F Haire

Jun 17, 2025

·

Stayed 1 night

Very Customer Friendly, Great staff, very neat and Clean. The Breakfast was great also.

10

Thomas

Jul 20, 2025

·

Stayed 1 night

Everything was fine except the wifi was very slow at times. No other complaints. Ashley at the front desk was helpful. I have not yet received my email receipt or my dollar deposit credit.

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Location

Very convenient off I-95 and a short drive to Kings Dominion, with many dining and fuel options nearby; a few guests found signage hard to spot.

Related guest reviews

10

ricky j

Jun 23, 2025

·

Stayed 1 night

Very convenient to everything in area. Would recommend it to everyone.

8

Eric

Nov 3, 2025

·

Stayed 1 night

Clean and comfortable. Decent breakfast included. Ten minute drive to kings dominion.

10

ROBERT

Apr 29, 2023

·

Stayed 1 night

A very convenient location with tons of dining options

8

Renard

Mar 3, 2025

·

Stayed 1 night

Good location, quick off and onto the interstate.

8

Joe

Aug 2, 2025

·

Stayed 1 night

I liked how close it was to other businesses.

8

Rhonda

Jul 20, 2025

·

Stayed 2 nights

Beds were very comfortable. Was just disappointed breakfast didn’t have the bacon in the morning as the pictures showed. Good location

10

Lorna

Mar 31, 2025

·

Stayed 1 night

Great location , staff very friendly , lots to eat within walking distance!

10

Susan

Feb 18, 2025

·

Stayed 1 night

Easy to access from I95

10

Aviel

Aug 20, 2025

·

Stayed 1 night

Considering the price point, this is a great place to stay a night or 2 for a theme park visit. Friendly staff and clean. Plenty of shopping and dinning close by.

10

Rita

Jan 4, 2025

·

Stayed 1 night

The only thing I would change is the GPS directions, because with no signage the hotel was hard to find. This isn’t te first time a Holiday was difficult to find.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns many compliments for variety and taste, but several guests found items cold, limited, or not replenished, and there were occasional broken juice or pancake machines.

Related guest reviews

10

Amber

Nov 26, 2023

·

Stayed 2 nights

This was the best continental breakfast I’ve had in a while. Staff was very attentive and the food tasted great and fresh

6

William

Apr 3, 2023

·

Stayed 1 night

Facility appeared new and appealing from outside. Lobby area also clean and staff pleasant and welcoming. Had difficulty finding room due to room number missing from room. Arrive to room to find it warm and humid. A/C was set on 68 but clearly not working correctly. Attendant came directly to room and said she reset unit. Said all units had to be on 68 to work properly although the unit in the hall next to the elevator was on 60 and felt ice cold. Unit ran all night and continued to be slightly cool but not cold. Observed room across hall about 3 or 4 rooms down with same issue. Carpet damaged and worn at threshold of entry and bathroom. Staple from carpet sticking in bare feet at bathroom entrance. Bathroom exhaust fan full of dust. Remote control didn’t work properly. Bed very comfortable. Pillows also. Breakfast was ok at best. Juice machine was broken and cartons of orange juice were put out but they were frozen and couldn’t drink. Oatmeal wasn’t hot. Other food items were not refilled in timely manner. Coffee was good and receptionist remained pleasant upon exiting.

4

Jessica

Jul 14, 2025

·

Stayed 5 nights

I liked that this property was easy access to the interstate and that it had several restaurant options within walking distance. I didn't like the lack of housekeeping or the fruit flies all around the breakfast bar.

10

Katie

Oct 12, 2025

·

Stayed 1 night

Clean and comfy. Good breakfast in the morning! We will stop every year on our way to the beach!

8

Katherine

Aug 1, 2025

·

Stayed 1 night

Staff were wonderful, room was really spacious and lovely. Had trouble with room key not working. But breakfast was pretty awful. I’ve stayed at many Holiday Inn Express hotels but breakfast here was not up to par and wasn’t even lukewarm.

10

Peter

Aug 11, 2025

·

Stayed 1 night

We stopped here for one night on our way to our vacation spot. Everything was above average. Plenty of room, fitness center was great, and breakfast options were outstanding. Would definitely stay again.

4

Scottq

Jul 31, 2025

·

Stayed 1 night

Breakfast was not even worth trying. Limited and unappealing. At first, you notice ridiculous wear and tear and age, but fine for what we need and only there a few hours. Rooms nearby were smoking and it permeated the room in the middle of the night and prevented sleep. Hallway smelled terrible of smoke by morning. Shower curtain had no appropriate liner so water went everywhere. Staff charged card when we checked in. When questioned about pre paid, she stated we reserved with card only but didn't bother to check. Had to prove we paid and she apologized for mistake but amazingly saw it once I proved it instantly. When checking out, staff didn't ask anything about stay. You get what you pay for.

6

Jean

Apr 5, 2023

·

Stayed 1 night

Several breakfast items unavailable. Coffee maker in room did not work. Beds comfortable, shower and towels good.

10

Luc

May 14, 2025

·

Stayed 1 night

Clean room. Comfortable bed. Excellent breakfast.

10

Amanda

Jul 27, 2025

·

Stayed 2 nights

Great selection for Breakfast at the hotel. Coffee available at the breakfast area. Staff constantly checking and refilling things and happy to greet you. Towels already available at the pool. Front desk even had a bandaid when one of the kids needed one. Dove brand shampoo, conditioner, body wash, hand soap and lotion in the bathroom. Very comfortable beds and a separate tv for the kids on the couch bed. We will definitely stick with Holiday Inn, every time we travel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $220	3 $184
4 $102	5 $93	6 $98	7 $95	8 $96	9 $163	10 $156
11 $105	12 $95	13 $99	14 $94	15 $91	16 $139	17 $136
18 $102	19 $93	20 $107	21 $103	22 $107	23 $163	24 $162
25 $103	26 $103	27 $109	28 $104	29 $94	30 $143	31 $137

Su	Mo	Tu	We	Th	Fr	Sa
1 $100	2 $88	3 $90	4 $88	5 $85	6 $123	7 $121
8 $96	9 $86	10 $93	11 $90	12 $100	13 $179	14 $176
15 $104	16 $93	17 $97	18 $93	19 $105	20 $151	21 $161
22 $93	23 $90	24 $89	25 $86	26 $85	27 $107	28 $108
29 $92	30 $82

Holiday Inn Express Ashland by IHG

Prices for Holiday Inn Express Ashland by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed with Sofa Bed (Additional Living Area)

Standard Room, 2 Queen Beds, Roll-In Shower (Communications, Mobility Accessible)

Suite, 1 King Bed with Sofa Bed, Roll-In Shower (Communications, Mobility Accessible)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room (Bed Type Assigned At Check-In)

Suite, Multiple Beds (Additional Living Area)

Standard Room, 1 King Bed (Walk-In Shower)

Guest reviews of Holiday Inn Express Ashland by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Ashland by IHG

Prices for upcoming dates