Staybridge Suites Rocklin - Roseville Area by IHG

The hotel was great however the blinds in my room where a cheap paper something you would get at the dollar store. One of the elevator went down.

My trip was pretty amazingly awesome. Most of the staff were incredible, huge shout out to Tracy, Hailey, Megan and the other kitchen personnel. Hailey checked us in and made us feel very welcomed and comfortable. She was courteous, helpful and friendly. Next, we met Tracy on the overnight shift, very sweet. She was willing to answer any questions and made my night by telling me about what I could look forward to with breakfast, omg potatoes ( no hotel offers those every morning), next she tells me every Wednesday I can have biscuits and gravy(stole my heart andstomach)! I will definitely come back, just for the hospitality and the amenities! The hot tub was fantastic! It lights up and changes colors(never saw that at a hotel, and the pool was fabulous. I love that they are both indoors (I get sunburned in 20 minutes, so a HUGE PLUS on being inside. The courtyard was peaceful and at night and relaxing. The evening social was a great touch, especially on taco bar night, they were delicious! I couldn't have asked for a better hotel to stay at. The free parking is a great perk nowadays with many hotels trying to get that extra buck. One negative was there were only 2 handicap parking spots and I can't always walk that far and my second negative was I wish there were walk in showers (personal preference and I would feel safer if I fell down in there). One thing you could add, especially in the summer would be a fresh smoothie bar and I'd consider moving in...

The hotel facilities and our room were clean and well-maintained. Unfortunately, we got stuck in the elevator for over 30 minutes with 6 other guests and the staff refused to call the fire department! Eventually one of the people in the elevator managed to slide open the door. The hotel staff blamed us guests for the incident because we went over the limit of passengers. The sign informing guests of the 7-person limit was posted on the INSIDE panel of the elevator. One had to be INSIDE the elevator to read it! There was no apology nor compensation offered. We will never again stay here!

Our check-in was quick and seamless. We definitely will be coming back. Enjoyed the indoor pool and spa.

the floor around the pool was very wet and slippery

Pool and hot tub were both too cold to get into.

Very friendly staff. Great breakfast in the morning. Room was spacious and clean. Pool was awesome.

The hot tub was very dirty the swimming pool wasn't warn enough. The towel they provide at pool are next size up from a was cloth. The room where very clean.

This was a great place to stay! Indoor pool and hot tub, close to many shops and restaurants. Near freeway for easy access. Across the freeway from Top Golf. The room was nicely appointed and the breakfast in the morning was great!

Beautiful and quiet hotel, well maintained and comfortable. Indoor pool and spa were great.

The Staybridge could use some updates. The service was great and it was an average experience but the room was not at all up to par. The carpets were dirty and the door handle to the bedroom was falling off. The beds were soft and the blankets were clean. Also, the first day of our stay we had the window open because it was so warm in the room when we got there and in the morning we were woken by sheep that were used to graze the areas in front of the hotel. Suffice it to say, we won’t be going back to this one…

Bathroom floor was dirty and sticky. It wasn’t mopped before our stay.

This way not a great experience at all. I’m fact I would not stay here again. The first room we were given wasn’t even clean. So we had to go back down to get another room. The carpets in the entire place including stairwells was disgusting. They need to clean this place. The food in the morning was cold. Very disappointing. I really wish they would give me my money back.

The stay was great, however, there wasn’t enough towels in the room and the room smelled a bit…breakfast was just fine quite a selection of food. Staff was great very friendly. The stay overall was quite and peaceful. Would stay again but, maybe request a deep clean in the room if possible and more towels.

The room was very clean and bed was comfortable. There were bags of trash stacked by the elevator entrance for the entire stay (24 hours) and a pile of broken down carboard boxes stacked in the hallway. The trash bags smelled really bad. It made the entire hallway stink. EVERY outdoor trashcan was overflowing.

There were roaches everywhere we took pictures I would like a refund please or credits to a different room

While I appreciate the staff. Very friendly. The cleaning needs to improve. I didn’t take pictures, but noticed the bathroom doors kinda dirty. I guess that’s not a very big deal. Then I noticed there was a receipt under the dresser drawer. I thought it was mine. When I went to pick it up I saw it wasn’t. It was from another guest Housekeeping came by while I was out and tidy up. However they didn’t replace the towels they took. I didn’t leave any on the floor. I wasn’t expecting them. While I did notice, I shed a lot I’m embarrassed to say. And I could see my hair still on the floor. So they didn’t bother to sweep up. I’m curious, how often they do sweep since the receipts were there from previous guests. Bathroom shower toiletries fell off the wall and was just sitting on the tub . I had to keep bending to use. It’s a low rim, so that wasn’t comfortable. Otherwise, I really liked the hotel.

Hotel was clean.

Property wasn’t kept up floors dirty, carpet dirt, bath tub was disgusting.

There was ants on the couch and kitchen area

The hotel is very dated. We were looking for one plug in the room that had a USB for charging and there were none. In this day and age that’s kind of expected. The kitchen was very nice. The tub had no skid protection and my husband slid while showering. Bed was not comfortable

The hotel was fine. Breakfast was the typical hotel breakfast. Our room did not have a shower curtain. We asked about it and we never got it replaced. Not a huge deal, just odd. It was in a good location for what we were in town for- and lots of restaurants nearby. Sheets were super soft.

The two bedroom suite was everything!

The suites are huge. A living room with desk, pull out couch, another couple tables, fridge, kitchenette, the main bedroom with a sink, and finally the bathroom, toilet and shower. I absolutely enjoyed the space. The air worked well, ac was cold. 2 things I wasn’t a fan of. First thing, I pulled out the couch bed and the mattress had an awful obvious stain on it. Second thing, the locking dead latch on the main door was broken, so security is a bust, definitely did not feel as safe and secure as I should have. Breakfast was a highlight. Parking was decent, but the location kinda sucks, you’re tucked away behind a shopping center and it’s an automatic 2 minutes just to get to the main streets, maneuvering through the parking lots, busy shops and stop signs in the lot. Room 320, change out the latch and the couch bed please. 8-28-25

Very friendly service at the front desk. Decent breakfast. Unfortunately, the beds were not queen size and we had to use the pull-out sofa bed, which was quite lumpy, uncomfortable and had unclean sheets. Overall we had a good stay.

Our Air conditioner did not work, after the first night of my family not sleeping due to the heat, I asked the front desk to look at it and give me a call. I received no update, we got back in late, the front desk person in the evening was unsure of anything with the room and was once again warm in our room, leading to another awful night. The freeway noice was too loud to open the windows.

Terrible slow service at checkin. The room tv is not visible from the bed, and the front desk blamed it on a bad remodel. The replacement room had no shower curtain and a plugged toilet.

The hotel seems a bit older and smells like an older building. It’s a cute room with a little kitchen area which is nice. The front staff was quick and check in was easy. There’s lots of stores within walking distance so that’s convenient. You can hear other guests yelling and laughing as the walls are a bit thin, and sometimes the room shakes when people run by. There’s a pool! And easy parking.

The place is great but my room didn’t have a curtain . They put a paper curtain to make the room dark . Not really a good first impression. Everything was pretty clean and the location is great.

The room was spacious, contemporary and comfortable. We enjoyed our stay very much.

Check in was easy. When I got to the room, the AC was off and the room was 90 degrees. I turned on the AC and it was barely working, probably why it was off. Went down to the front desk and they promptly changed my room, no hassle at all. Breakfast was very good with lots of items to choose from. Definitely will stay again.

Second time here and it’s always under staffed and the one girl who works is always flustered trying to manage check in/out, dropping off linens IF available and then the last breakfast everything was out and people had to wait. The staff mentioned she did not anticipate being this busy and that makes NO sense as if you access your capacity you should know how busy you are Ana plan accordingly. Just overall lack luster service

The hotel facilities and our room were clean and well-maintained. Unfortunately, we got stuck in the elevator for over 30 minutes with 6 other guests and the staff refused to call the fire department! Eventually one of the people in the elevator managed to slide open the door. The hotel staff blamed us guests for the incident because we went over the limit of passengers. The sign informing guests of the 7-person limit was posted on the INSIDE panel of the elevator. One had to be INSIDE the elevator to read it! There was no apology nor compensation offered. We will never again stay here!

Check was 4p. Didn’t get to check in til 4:47p. Has to scramble to get to my event that evening. Just a bit disappointing. Then had to wait 15 minutes for a fresh pot of coffee at the breakfast the next day. Then they were out of items to eat at the breakfast even tho there was still an hour before the breakfast closed.

Got at the hotel around 4:30 pm and was told our room was not ready. Apparently, due to high volume of valentines weekend. This should have taken into consideration and extra staff brought in to handle the volume. Hotel was okay.

Front desk staff at check in and check out were very friendly and helpful. Room was clean and the bed was really comfortable. Location was great close to restaurants, shopping and easy access to freeway. Would absolutely stay here again.

Horrible experience. Dishonest I should call it. I Stayed there in February 2024, I booked my stay through Expedia and I paid full amount around December 2023. After my stay I realized they charged me double, I had to open a case through my banking company and the hotel manager kept on saying they refunded me, but they never did. I was about to then open a case through visa due to the big confusion, when after more than 3 months the manager named “ADORA” realized they never refunded me back then. I wasted my time for months and all the freaking stress for their lack of ability in making a correct refund. They never even offered an honest apology just a “well I’m sorry”.

The night manager was awesome!

Great location for attending a concert at Thunder Valley casino. Only issue was that none of the rooms were ready to check in to until 4:30, so the lobby was full of guests waiting for a room.

It was a wonderful stay! The front staff was so helpful and curtious. We were upgraded to a 2 bedroom 2 bathrrom suite! My kids were so excited for all the extra space. It was a perfect location for our dog. We cant wait to stay again this fall!

Breakfast was great. Many options to choose from. Hotel was clean. Staff was friendly. The area is perfect. So many shopping and food options in front of the hotel.

Very walkable to shopping and food.

Good option for the area and close to all the major outlets and movie theater

Excellent location, quiet area, close to shopping and restaurants. Only a short 10 minute drive to Thunder Valley Casino. Pillows were exceptionally comfortable. Definitely staying here again.

One of my best hotel stays in recent memory. Checking was a breeze. The location can be a little confusing but trust the gps lol. Staff was very helpful, room was clean and easy access to the parking. Breakfast foods were the common stuff but well done and fresh.

We picked this hotel due to the close proximity to "The Venue" at Thunder Valley Casino. It was very close for an Uber ride to the venue. Hotel was clean and fresh. Nice breakfast included and close to lots of other fun adventures that we enjoyed such as axe throwing (@ Get Axed) and playing at Top Golf. What a wonderful fun filled weekend getaway

Clean modern hotel. Breakfast included and it had a nice selection of items. The hotel was a little difficult to find as it is located behind a shopping mall.

We came for a concert and I had easy access to the freeway and great location.

Great location.

Very comfortable. Close to my office and stores and freeways and restaurants. Perfect. I’ll definitely stay again

Check in was easy. When I got to the room, the AC was off and the room was 90 degrees. I turned on the AC and it was barely working, probably why it was off. Went down to the front desk and they promptly changed my room, no hassle at all. Breakfast was very good with lots of items to choose from. Definitely will stay again.

Breakfast was great. Many options to choose from. Hotel was clean. Staff was friendly. The area is perfect. So many shopping and food options in front of the hotel.

Room was clean & nice. Front staff was friendly. Location was great. Buffett was TERRIBLE!!

The free breakfast was disappointing. The hot food was the same every morning. Scrambled eggs and sausage and potatoes. At Maple Grove Mn the Staybridge there had changed the breakfast available each day we stsyed there. The carpet in the elevator was dirty and was never vacuumed.

My trip was pretty amazingly awesome. Most of the staff were incredible, huge shout out to Tracy, Hailey, Megan and the other kitchen personnel. Hailey checked us in and made us feel very welcomed and comfortable. She was courteous, helpful and friendly. Next, we met Tracy on the overnight shift, very sweet. She was willing to answer any questions and made my night by telling me about what I could look forward to with breakfast, omg potatoes ( no hotel offers those every morning), next she tells me every Wednesday I can have biscuits and gravy(stole my heart andstomach)! I will definitely come back, just for the hospitality and the amenities! The hot tub was fantastic! It lights up and changes colors(never saw that at a hotel, and the pool was fabulous. I love that they are both indoors (I get sunburned in 20 minutes, so a HUGE PLUS on being inside. The courtyard was peaceful and at night and relaxing. The evening social was a great touch, especially on taco bar night, they were delicious! I couldn't have asked for a better hotel to stay at. The free parking is a great perk nowadays with many hotels trying to get that extra buck. One negative was there were only 2 handicap parking spots and I can't always walk that far and my second negative was I wish there were walk in showers (personal preference and I would feel safer if I fell down in there). One thing you could add, especially in the summer would be a fresh smoothie bar and I'd consider moving in...

Check was 4p. Didn’t get to check in til 4:47p. Has to scramble to get to my event that evening. Just a bit disappointing. Then had to wait 15 minutes for a fresh pot of coffee at the breakfast the next day. Then they were out of items to eat at the breakfast even tho there was still an hour before the breakfast closed.

Staff always polite, friendly and professional. Enjoy the breakfast and evening social on Monday, Tuesday and Wednesdays.

The staff was very friendly. The property was very close to a shopping plaza with a lot of dining options. The only thing I didn't like was we were not able to enjoy the free breakfast as we were there for a volleyball tournament and we had to leave early before breakfast was being served. Breakfast was only available from 7:30am - 10:30am and we had to leave at 7am. Other than that everything was great.

The room was clean and comfortable, and the breakfast and happy hour food was excellent.

The free breakfast was excellent.