Is parking available at the property?

Yes, free self-parking is available on-site. The parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 50, subject to availability. Late check-out is also available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located near the airport, within a 15-minute drive of Van Andel Arena and Frog Hollow Playground. It is approximately 11 miles from John Ball Zoo and 15.6 miles from Frederik Meijer Gardens and Sculpture Park.

Does the property have a swimming pool?

Yes, there is an indoor pool available. The operational hours are not specified, and seasonal availability is not mentioned.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hyatt Place Grand Rapids South Hotel in Wyoming

Average nightly price at Hyatt Place Grand Rapids South by month, last 12 months (USD)
Month	Average price
January	$105
February	$100
March	$93
April	$105
May	$136
June	$110
July	$121
August	$118
September	$126
October	$117
November	$106
December	$104

What guests think

At Hyatt Place Grand Rapids South, guests frequently praise the clean, spacious rooms and friendly staff, while recurring complaints focus on understaffing at check-in, inconsistent housekeeping and maintenance, and a breakfast that often runs out or feels subpar.

The location is convenient to highways, restaurants, and a nearby hospital, and many find the property quiet and safe. Facilities draw mixed feedback: the pool is often too cold or occasionally closed, the gym is appreciated, and ongoing renovations have limited the bar/cafe and disrupted some common areas. Overall, expect comfortable space, but verify amenity status and plan for uneven breakfast and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities get mixed feedback: the fitness room is appreciated, but the pool is often described as cold or occasionally closed. Renovations have at times limited the bar/cafe and caused temporary disruption in common areas.

Related guest reviews

4

Ramin

Jun 29, 2025

·

Stayed 1 night

Poor service. We were made to wait even though rooms were ready. While I was waiting I heard several people complain for various reasons. Additionally it was late June and the pool was closed.

2

Ashley

Jan 20, 2025

·

Stayed 1 night

Horrible stay. The heat in the rooms didn’t work properly. The pool was not heated. No pool towels available. Restaurant wasn’t open due to renovation. Kids were screaming all night and running up and down the hallways. There was trash everywhere. The trash bins were full. Was not able to call down to the front desk because there phone lines were cut. Management did nothing to help.

2

Gregory

Jan 27, 2025

·

Stayed 1 night

I stayed here on 1/25/25 and specifically selected this location because of the pool. My young girls were hoping to enjoy the inside pool during the winter. Unfortunately the pool temperature was way to cold to swim. Other guests were also complaining to the front desk workers about this. We were given the General Managers email and told to contact him. I emailed hoping for atleast a partial refund as the experience was completely waisted due to the pool conditions, and the manager responded saying there's nothing they can do. Very bad service and lost a customer in the future. Don't stay here if you're looking for a good pool experience.

10

Ruth

Nov 14, 2024

·

Stayed 1 night

Great stay, as usual. Only negative was construction project which limited breakfast, for example, and messy floors. But that's progress! And temporary.

8

Rosemary

Jan 30, 2025

·

Stayed 1 night

Property was beautiful and we loved our room and the breakfast. Our only complaint was the pool, while not freezing it was definitely cold. Colder then you would expect, it kept the adults out but the kids went in and shivered the whole time.

10

Mark D

Jan 13, 2025

·

Stayed 3 nights

Place was vey clean and staff was very friendly. The only thing was the pool was too cold for an indoor heated pool in the middle of a snow storm. Will be back. Amazing location and rooms were awesome. Plenty of room.

8

Alyssa

Feb 23, 2025

·

Stayed 1 night

Very clean, good breakfast. Room was spacious. Only complaint was the pool was too cold. Kids only stayed in about 10 minutes.

8

Lisa

Mar 23, 2025

·

Stayed 2 nights

This hotel is currently going thru some much needed renovations. The 24 hour bar and food cafe was lacking in supplies, beverages and food choices. I am chalking it up to the renovations going on. Connor the manager was very helpful, energetic and went out of his way to accommodate us for services that were lacking and under renovations. He is a gem. We travel to this hotel 1-2 times a year and will be happy to see all the wonderful finished renovations next trip.

10

Daniel J

Apr 27, 2025

·

Stayed 2 nights

The staff was very helpful and courteous. The rooms are very modern and very well kept. The pool and the exercise room are modern and well maintained.

10

Jodie

Apr 28, 2024

·

Stayed 1 night

Quiet! Wonderful. Clean, new workout space.

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Cleanliness

Many guests found rooms and common areas very clean. Others reported lapses like dirty linens, hair in bathrooms, stains, and occasional mold or worn fixtures.

Related guest reviews

10

Amanda

Aug 11, 2025

·

Stayed 1 night

Great place

10

Charles

Mar 25, 2024

·

Stayed 1 night

Very clean hotel, friendly staff, easy check in process, overall great experience.

10

b

Mar 24, 2024

·

Very clean hotel, they really take pride in upkeep and housekeeping. Breakfast was great. My new go to hotel when in Grand Rapids.

10

Andrea

May 10, 2025

·

Stayed 1 night

Hotel was extremely clean and quiet! Would recommend to anyone who needs to stay in the area.

4

Brian

Mar 14, 2025

·

Stayed 3 nights

Pubic hair was left in the soap dish in the shower and on the frame that holds the shower gel and shampoo. Hair was also on the bathroom floor that didn't belong to me. Dog Hair was on the floor next to the rug.

2

dharmender

Jul 30, 2025

·

Stayed 3 nights

The worst experience of my life. The bedding materials are so bad and filthy specially the comforter. I took the pics , wish I could attach them here . We send email to property manager as fornt desk person suggested with attached pics but there was no response from her. finally we talked to her, and her response was , oh these are downy comforters and I use the same at my home , and this is the feather that color like this … Horrible explanation, no apology

2

Megan

Oct 19, 2025

·

Stayed 2 nights

The room was dirty upon arrival. Hairs on pillows, dirt and stains on bedding. Safety bolt lock on door was hanging by screws. Shower barely worked. Family of 6 staying in the room and they stocked it with 3 bath towels. No extra roll of toilet paper in the room. Hotel front desk wasn’t regularly staffed. Just one individual that randomly popped up when guests would show up. Incredibly unprofessional. Overall very poor stay for paying $300 for the weekend. Do better, Hyatt.

10

James

Mar 3, 2025

·

Stayed 1 night

Very clean and safe property, helpful staff

10

The

Jun 4, 2025

·

Stayed 1 night

Very clean

4

Matt

Sep 13, 2024

·

Stayed 1 night

Got our room, has tiny square couch pillows as bed pillows. Go to take a shower there's a giant clump of woman's hair stuck to the wall, so clearly the shower wasn't cleaned. The couch has what appear to be blood stains on it or aowm foreign red dye stain. Wish I wouldve read reviews before booking. Never again. Find someplace else.

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Rooms

Guests consistently like the large, modern rooms with useful seating areas and comfortable beds. Recurring drawbacks include noisy HVAC, tight bathroom doors or layout, occasional broken fixtures or shades, and that in-room microwaves are not standard.

Related guest reviews

6

Santia

Mar 19, 2024

·

Stayed 3 nights

I didnt know you have to ask for a microwave in my room!!

10

LISA

Apr 21, 2025

·

Stayed 1 night

Friendly staff, easy check in, rooms very clean. Bathroom set up nothing can be done but tight with door - had to get behind the door to shut the bathroom door.

8

Leslie

Jun 2, 2025

·

Stayed 1 night

Room was beautiful and spacious. Bed was comfortable. Lobby and dining area recently redone. Only negative was not enough staff in the morning. Young man working the front desk also was in the kitchen getting food for someone who was unable to get assistance earlier. Several people were looking for attention at the front desk and could not find him.

10

Jennifer

Jul 27, 2023

·

Stayed 2 nights

We love the layout of the rooms

6

Sam

Aug 17, 2025

·

Stayed 2 nights

I waited at the desk for 15 minutes and rang the bell multiple times before someone came to check me in - this was not the middle of the night either - it was around 7pm - there was a line after me. After driving five hours you just want to be able to check in quickly and get to your room. The room was fine but bright lights shine into your room all night and our shade was broken. It was a big room with a couch and that was very nice to have. There’s no where to fill a water bottle up though. It would be nice to have a water filling station or a water fountain or something - seems like a basic amenity to me.

8

Daniel

Jan 16, 2025

·

Stayed 1 night

Extra blankets would have been nice. The HVAC unit was noisy.

8

Zachary

Dec 19, 2022

·

Stayed 1 night

The room was spacious. I liked the updated decor, and the tiled shower.

10

Paul

May 2, 2025

·

Stayed 1 night

Very spacious room. Comfortable bed, quiet, very clean, free parking, and friendly staff.

4

Polly

Jul 23, 2025

·

Stayed 1 night

I recently stayed one night at this Hyatt on my way to Detroit. The room itself was spacious, well laid-out, and had all the amenities I needed for a short stay. The front desk staff were friendly, which I appreciated. However, the noise level was a huge issue for me. The walls were so thin I could hear people talking next door, footsteps and movement from the room above, and even street noise from outside. The slamming of doors in the hallway was constant and very disruptive. On top of that, even though I was assured a late checkout, I was constantly disturbed by housekeeping knocking on my door in the morning, which defeated the purpose of getting that extended time to rest. Another slight disappointment was the limited selection in the hotel’s tuck shop. I was hoping for more basic items, such as juice or snacks, especially late at night. All they had were pretzels, energy drinks, and a couple of sodas. Overall, I would stay here again due to its proximity to the highway and the size of the rooms, but I would request a quiet floor.

8

Aaron

Sep 15, 2025

·

Stayed 1 night

Hotel is very nice. Very moden. Rooms are great! Very spacious. The lobby furniture is poorly planned. Yall have chairs right behind where people check in blocking the path of other guests to get through the only path from the front doors to the elevators . I had to shove them out of the way repeatedly to get theough without rubbin butts. You advertise a curated fresh new take on breakfast on the site and on posters in the elevators... but you have NOTHING of the sort. Its the same crap rubber sausage powdere eggs, oatmeal, 3 kinds of cereal, generic bagles and white bread. Waffle station. No milk, No butter, no fruit. Same trash as everywhere else. Wasted trip downstairs. This not fresh, not curated, well curated by an accountant or cheap frachise owner maybe. The rooms themselves are great.

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Service

Staff are often described as friendly and accommodating. Several reviews also cite understaffing that leads to delays at check-in, rooms not ready or overbooked, unattended desks, and inconsistent housekeeping communication or follow-up.

Related guest reviews

6

Becky

May 5, 2025

·

Stayed 1 night

Front desk woman was not very friendly at checkout and when I called about a reversal for a pending fee she said that was released she was EXTREMELY rude to the representative from Chime to the point I apologized to him repeatedly. Luckily my stay didnt have much to do with her but I'm unlikely to return due to her disrespectful behavior.

6

Katelyn

Apr 5, 2025

·

Stayed 1 night

Only one person to check you in/buy concessions/bar tender. Be prepared to wait.

2

Nolan

Mar 14, 2025

·

Stayed 3 nights

The general manager, Conner cancelled my stay through Expedia because “I didn’t show up on the date of my intended check in”. I called the night before to let the front desk know I would not be there until the next morning but I’m still paying for all three nights of my intended stay. They made me jump through the Expedia hoops to request a waiver the proper way, and then still wouldn’t give me the waiver I requested. So Expedia kept my money and the hotel kept a portion of the reservation and I get nothing. I requested to speak to the general manager and he comes out looking straight down at the floor the entire time he’s speaking to me. I was very calm and diplomatic with my communications about my frustration with the whole situation. He did not look me in the eye one time but eventually agreed to take my card for the “$100 incidental fee” that would be refunded after checkout provided no damages were done. And he allowed me to check into a room with only this fee charged. Upon checkout I spoke to Yolanda at the front desk who was amazing and very helpful. She looked into the situation and found that it appeared Mr general manager planned to use my card to pay for the room he “gave me”. Rather than use the Expedia reservation he claimed he had “reinstated”. I very much thank Yolanda for taking great care of me in this rough situation and this general manager, Conner ought to take page out of her book and learn how to treat customers.

10

Sandra

May 13, 2025

·

Stayed 1 night

Affordable, clean, quiet Kyle at the front desk was pleasant, friendly, and efficient.

6

Steven T

Mar 4, 2025

·

Stayed 2 nights

I would give this hotel a higher rating however I was disappointed with the staff. After being gone all day and noticing that housekeeping was still on our floor but had skipped our room, I asked at the front desk if they could do ours. I was told that I had to put in a request if I wanted our room serviced and it was too late. I was not notified of this policy at check in nor is it posted anywhere. How was I supposed to know this?! Since housekeeping was still working on our floor I asked if they could come back, the answer was no. Very unprofessional. Staying two nights should allow you a visit from housekeeping!

6

Sam

Aug 17, 2025

·

Stayed 2 nights

I waited at the desk for 15 minutes and rang the bell multiple times before someone came to check me in - this was not the middle of the night either - it was around 7pm - there was a line after me. After driving five hours you just want to be able to check in quickly and get to your room. The room was fine but bright lights shine into your room all night and our shade was broken. It was a big room with a couch and that was very nice to have. There’s no where to fill a water bottle up though. It would be nice to have a water filling station or a water fountain or something - seems like a basic amenity to me.

8

Kristy

Nov 6, 2025

·

Stayed 2 nights

Front desk staff was very nice.

4

Nolan

Jun 16, 2025

·

Stayed 1 night

Check in was supposed to be 3pm. We arrived around 515pm and our room still wasn’t ready. Had to wait an extra hour till around 6-615pm to finally get in our room. Pillows are basically couch pillows. Breakfast being continental was ok but not the best at all. Staff was decent, says it has a bar but was not how it’s made to look. Menu for food is not what you scan in the rooms at all. Wasn’t happy. Was charged $50 more than what the listed price was according to the price on Expedia

10

Jessica

Sep 28, 2025

·

Stayed 1 night

When walking in you are greeted with a clean modern lobby. Friendly staff. Check in was quick and easy. The room was beyond our expectations and perfect for pur family getaway. The staff was accommodating to needs we had and went above and beyond to help us with simple things.

6

Bret

Jun 13, 2025

·

Stayed 1 night

Booked a king and was given a double. The person checking me in was so slow, lines formed for simple check-in so it wasn’t worth trying to rectify. The blow dryer shorted out at the chord and no one responded with a new one so we just put it in the trash. The AC sounded like an aircraft engine. The breakfast bar was over by 9:15am. I relayed all this to the day staff who was pleasant but said “ it wasn’t the Hyatt they normally work at” so…staying with Hilton from here one.

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Location

The hotel is convenient to highways, restaurants, and a nearby hospital, and many describe it as quiet and safe. A few guests noted traffic noise in some rooms.

Related guest reviews

10

judith

Aug 11, 2023

·

Stayed 1 night

Hôtel is in a safe area near a local hospital and shopping area. No complaints!

10

Alan

Aug 18, 2025

·

Stayed 3 nights

convenient location

10

Jack Jr.

Dec 30, 2022

·

Stayed 1 night

Clean property/room, safe and quiet location that is still near the highway

10

Paul

May 25, 2025

·

Stayed 1 night

Nice hotel and convenient location close to many restaurants and shops. Also close to a couple medical facilities if that is needed.

10

Julie Chris

Aug 13, 2024

·

Stayed 1 night

Great place! Great location!

10

James

Mar 3, 2025

·

Stayed 2 nights

We had to stay here with a loved one up at the hospital. Nice to be right in the backyard of the hospital with excellent cleanliness for hospital guest to get some rest in.

10

Joy

Feb 18, 2025

·

Stayed 1 night

A very nice property that is well maintained. It is close to a lot of the area and was reasonably priced.

8

Marcin

Sep 8, 2024

·

Stayed 2 nights

Clean, quiet and a good value overall. Easy commute to downtown and a lot of great golf courses. The restaurant/bar were out of a lot of basics though.

10

LaShondra

Aug 23, 2024

·

Stayed 2 nights

Loved that it was close to various eateries and stores. I didn't like hearing the big trucks driving on the highway.

8

Anthony

May 22, 2025

·

Stayed 3 nights

All around nice location!

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: items sometimes run out or are cleared early, options can be limited, and hot foods are occasionally cold, though some guests enjoyed it. Renovations and staffing limits have also reduced bar/cafe offerings at times.

Related guest reviews

8

Teresa

Aug 5, 2025

·

Stayed 1 night

Overall, it is a clean and spacious hotel room. The only negative comment is how bad the breakfast was. My husband I could not eat the eggs and sausage. Or what appeared to be sausage.

8

MaryAnn

Oct 5, 2025

·

Stayed 2 nights

Overall, Hyatt Place Grand Rapids-South did not disappoint. It was convenient for our trip needs. Property was very clean and the room suitable. We especially appreciate the walk-in showers and bath products. Two areas that were disappointing: Housekeeping did not provide service during our stay. The breakfast offered by the hotel was not appealing: scrambled eggs were cold (and we arrived a few minutes after breakfast began), and only sausage was an accompanying option. Staff were professional and friendly.

4

Ann

Jul 24, 2025

·

Stayed 3 nights

The breakfast wasn’t great. Never had any eggs and didn’t refill. Offered bagels with no cream cheese. Keys didn’t work the first and second time after speaking with the front desk.

6

Carissa

May 6, 2023

·

Stayed 1 night

Everything was fine until breakfast. Breakfast was supposed to be served until 10 so we went down at 945. There was barely any food left and we had to ask for more food. There were other people still coming down for breakfast as well. We asked multiple times and multiple people if more food was going to come out and one lady said yes and one lady said no. They brought out a few more biscuits and a few sausage links and that was it. It was clear that they didn’t care that people were waiting for food. By now it was almost 10 and they were ready to close up shop. There also were no glasses or bowls. One lady brought out 2 bowls so my husband could at least grab some cereal. There was a wedding at the hotel which means there’s “young” people there. They aren’t going to get up at 730 for breakfast. They’re going to get breakfast at 955. When breakfast is included in your price and it’s until 10 am then it should be served until 10. It seemed like the attitude of the staff was “this is what’s left and this is what you get”. Very disappointed.

8

Cynthia

Jul 10, 2025

·

Stayed 1 night

What I didn't like is the breakfast. There wasn't enough for everyone, it was unorganized, scattered around, seating didn’t make sense, and it was just chaotic. I was able to grab a bagel and cup of milk and that was it. However, the room was fantastic and I would stay here again simply because of the room size and bed comfort.

6

Lisa

Nov 11, 2024

·

Stayed 1 night

We booked this hotel because it said they had a lounge. It did not. Breakfast area was filled with drywall dust.

8

Amanda

Jul 27, 2025

·

Stayed 1 night

Property was clean amd staff was friendly. My only complaints: hallways seemed to be hot and stuffy---room temps were fine and controllable. I appreciated a cool room upon arrival. The breakfast was already in takedown mode 30 minutes before closing time. There were few options hot and fresh--and little left. Shut down and clean up, in my opinion, should be begin after the timeframe--if guests are done. It felt like we all needed to hurry and find what was left. It was a crowded soace and people were walking arpund clueless, all trying to find food. 😵‍💫

8

Aaron

Sep 15, 2025

·

Stayed 1 night

Hotel is very nice. Very moden. Rooms are great! Very spacious. The lobby furniture is poorly planned. Yall have chairs right behind where people check in blocking the path of other guests to get through the only path from the front doors to the elevators . I had to shove them out of the way repeatedly to get theough without rubbin butts. You advertise a curated fresh new take on breakfast on the site and on posters in the elevators... but you have NOTHING of the sort. Its the same crap rubber sausage powdere eggs, oatmeal, 3 kinds of cereal, generic bagles and white bread. Waffle station. No milk, No butter, no fruit. Same trash as everywhere else. Wasted trip downstairs. This not fresh, not curated, well curated by an accountant or cheap frachise owner maybe. The rooms themselves are great.

10

Eric

Apr 30, 2025

·

Stayed 1 night

The room was clean and comfortable. The breakfast was above average for american hotels. Would definitely stay here again.

6

Bret

Jun 13, 2025

·

Stayed 1 night

Booked a king and was given a double. The person checking me in was so slow, lines formed for simple check-in so it wasn’t worth trying to rectify. The blow dryer shorted out at the chord and no one responded with a new one so we just put it in the trash. The AC sounded like an aircraft engine. The breakfast bar was over by 9:15am. I relayed all this to the day staff who was pleasant but said “ it wasn’t the Hyatt they normally work at” so…staying with Hilton from here one.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $168
4 $95	5 $104	6 $117	7 $105	8 $107	9	10 $248
11 $75	12 $83	13 $83	14 $84	15 $86	16 $135	17 $158
18 $72	19 $80	20 $81	21 $79	22 $250	23 $255	24 $254
25 $73	26 $73	27 $72	28 $74	29 $72	30 $81	31 $86

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $78	3 $81	4 $81	5	6 $270	7
8 $81	9 $79	10 $81	11 $81	12 $82	13 $99	14 $99
15 $73	16 $73	17 $72	18 $74	19 $72	20 $83	21 $82
22 $82	23 $82	24 $81	25 $80	26 $81	27 $95	28 $97
29 $98	30 $97

Hyatt Place Grand Rapids South

Prices for Hyatt Place Grand Rapids South

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed (High Floor)

Studio, 1 King Bed

Standard Room, 2 Queen Beds

Room, 2 Queen Beds (High Floor)

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews of Hyatt Place Grand Rapids South

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Grand Rapids South

Prices for upcoming dates