Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 8:30 AM to noon for a fee, approximately MXN 80 to 340 per person.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a pet deposit of MXN 2500 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 10:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge. Guests must contact the property at least 72 hours before travel to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the Romantic Zone of Puerto Vallarta, within a 10-minute walk of Playa de los Muertos and Los Muertos Pier. It is approximately 0.5 miles from the Bay of Banderas and 1.4 miles from the Malecon.

Does the property have a swimming pool?

Yes, there are 3 outdoor swimming pools, including a heated pool. The pools are operational year-round, but specific seasonal availability may apply.

What are the hotel's policies for guests staying with children?

Children under 18 years old are not permitted at this adults-only property.

Casa Cupula LGBT Luxury Resort

What guests think

At Casa Cupula LGBT Luxury Resort, guests consistently praise the welcoming staff, lively social vibe around multiple pool areas, and walkable access to the Romantic Zone, while noting the hillside setting with many stairs and occasional maintenance hiccups.

Rooms are often described as spacious with great views, and the atmosphere is quiet midweek but livelier and sometimes noisy during pool events on weekends. Food, especially breakfast and Sunday brunch, receives frequent praise, though a few guests mention high prices or uneven dishes. Cleanliness is generally well regarded, with occasional notes about mosquitos and a gym that could be cleaner. Overall, it delivers a distinctive, independent stay in Puerto Vallarta.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pool areas, bar and restaurant create a lively scene, with pool parties noted by several guests. Some also report maintenance issues (hot water, tub or sauna) and one mentioned the gym could be cleaner.

Related guest reviews

6

Alejandro

Sep 17, 2025

·

Stayed 5 nights

El hotel le falta mantenimiento, te cobran por utilizar las sillas de playa y sombrillas

10

Michael

Jun 2, 2024

·

Stayed 4 nights

Tried Casa Cupola for the first time and found it to be a wonderful experience. Their staff was outstanding, as was my room and the many amenities they offer. In particular, their Sunday brunch was the best! Multiple pool areas, bar and restaurant so you really want for nothing. Will absolutely stay there again on my next visit.

6

robert

Aug 17, 2023

·

Stayed 4 nights

The tub wasn’t working and the sauna was off. It took about 15 minutes to warm up. Food and drinks were over-priced. The only thing that made my stay memorable was the staff, who were very attentive.

10

Samuel

Apr 28, 2025

·

Stayed 4 nights

The staff welcomed me in a way that I felt I was visiting family ! The hotel is amazing. As a solo traveler had a lot of fun and was able to host my friends in common areas. The hotel surrounds are safe. Boris, the hotel manager and Noel, pool bar attendant were amazing. Cannot wait to book my next getaway in Puerto Vallarta!!

8

Reginald

Oct 26, 2025

·

Stayed 5 nights

My spouse and I enjoyed the pool parties.

8

Francisco

Jul 15, 2023

·

Stayed 11 nights

If you like walking it’s not very convenient and their gym could have been cleaner.

4

Roberto

Dec 6, 2025

·

Stayed 4 nights

Did not have hot water for 3 of the 4 nights I was there.

10

Timothy

Apr 3, 2023

·

Stayed 6 nights

Great staff, lots of amenities. The pool area is clean and spacious.

10

David

Oct 29, 2025

·

Stayed 5 nights

Excellent pool area.

10

Michael

Oct 29, 2025

·

Stayed 9 nights

Clean room, location, staff and amenities were great. Food is delicious. I enjoy how quiet the hotel is during the week. Weekends can be busy and noisy with the pool party and drag brunch, but I just walk into town to get away during those times.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally clean. Some mention mosquitos/insects and minor leaks, alongside a few maintenance concerns.

Related guest reviews

10

Adam

Aug 30, 2025

·

Stayed 4 nights

The property itself is so beautiful, clean, and a great deal for your vacation stay! I stayed 4 nights and the only complaint i jave is walking to and from romantic zone. If you dont mind walking ots about 12 min on foot but its kind of a workout back up the hill and stairs when its hot. Other tha. That the property was perfect. Restraunt had delicious cesar salad and civiche

6

Alejandro

Sep 17, 2025

·

Stayed 5 nights

El hotel le falta mantenimiento, te cobran por utilizar las sillas de playa y sombrillas

8

B

Oct 2, 2024

·

Stayed 4 nights

Besides the two leaks in the roof which were small leaks due to the being raining season, I found it very inconvenient that if I wanted to have someone sleepover that I met with during the parties they had and then partied with them at the beach, which is in walking distance as well Felt it inconvenience that I am being charged for having that guest spend tonight in my room that I purchased for the weekend. Seems like another scam for them to get some money from you aside from what you’re already paying.

6

Oscar

Jul 29, 2024

·

Stayed 3 nights

El servicio y atención por parte del staff desde el check in y hasta el check out fue excelente y salvo mi estancia de una mala calificación, pues la habitación 101 que me tocó no fue la mejor experiencia, la habitación en sí en general era muy cómoda y suficiente con todo lo necesario, sin embargo está localizada debajo del restaurant bistro y el ruido durante la hora del desayuno era bastante notorio. Y algo bastante notorio es que los mosquitos e insectos estaban por doquier, entiendo que el clima de la ciudad propicia a que estos existan en mayor abundancia, pero creo que es evidente la falta de fumigación. Ninguna sorpresa pues no esconden el hecho de que el camino es una subida bastante pronunciada y el hotel no cuenta con elevadores, por lo que hay que considerar que utilizarás bastante las escaleras En general me quedo con el excelente servicio por parte de todo el staff, pero no volvería, no es mi tipo de estancia y la propiedad si bien no está mal, no es excelente.

8

Francisco

Jul 15, 2023

·

Stayed 11 nights

If you like walking it’s not very convenient and their gym could have been cleaner.

4

Roberto

Dec 6, 2025

·

Stayed 4 nights

Did not have hot water for 3 of the 4 nights I was there.

10

Timothy

Apr 3, 2023

·

Stayed 6 nights

Great staff, lots of amenities. The pool area is clean and spacious.

10

Brian

Dec 21, 2022

·

Stayed 19,343 nights

We were in contact with manager Felix who provided shuttle transportation to the resort which we recommend. Boris, the manager of the property provided all of the maps and suggestions for store, markets, restaurants we needed to enjoy our stay. We had breakfast every morning that was delicious and our waiter Lalo was fantastic. The room was spacious clean and private. We look forward to stay there again on our next visit to PV. Plus we always had a rif=de available to wherever we wanted to explore.

10

Michael

Oct 29, 2025

·

Stayed 9 nights

Clean room, location, staff and amenities were great. Food is delicious. I enjoy how quiet the hotel is during the week. Weekends can be busy and noisy with the pool party and drag brunch, but I just walk into town to get away during those times.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as spacious with lovely views and good privacy. Noise can rise during weekend pool events, and one room beneath the restaurant reported morning noise.

Related guest reviews

8

James

Mar 6, 2023

·

Loved the view and the deck area. The neighborhood was a dirty area, garbage all over and dog poop as well. With the exception of two or three the staff was very helpful.

10

Michael

Jun 2, 2024

·

Stayed 4 nights

Tried Casa Cupola for the first time and found it to be a wonderful experience. Their staff was outstanding, as was my room and the many amenities they offer. In particular, their Sunday brunch was the best! Multiple pool areas, bar and restaurant so you really want for nothing. Will absolutely stay there again on my next visit.

6

Oscar

Jul 29, 2024

·

Stayed 3 nights

El servicio y atención por parte del staff desde el check in y hasta el check out fue excelente y salvo mi estancia de una mala calificación, pues la habitación 101 que me tocó no fue la mejor experiencia, la habitación en sí en general era muy cómoda y suficiente con todo lo necesario, sin embargo está localizada debajo del restaurant bistro y el ruido durante la hora del desayuno era bastante notorio. Y algo bastante notorio es que los mosquitos e insectos estaban por doquier, entiendo que el clima de la ciudad propicia a que estos existan en mayor abundancia, pero creo que es evidente la falta de fumigación. Ninguna sorpresa pues no esconden el hecho de que el camino es una subida bastante pronunciada y el hotel no cuenta con elevadores, por lo que hay que considerar que utilizarás bastante las escaleras En general me quedo con el excelente servicio por parte de todo el staff, pero no volvería, no es mi tipo de estancia y la propiedad si bien no está mal, no es excelente.

10

Stephen

Jun 11, 2025

·

Stayed 4 nights

My room was spacious and the staff were super friendly. Great views of the beach.

8

Reginald

Oct 26, 2025

·

Stayed 5 nights

My spouse and I enjoyed the pool parties.

8

Héctor Guillermo FernándezdeLara

Sep 20, 2023

·

Stayed 4 nights

Linda opción, personal muy amable, si no te gustan o no puedes usar escaleras no sería el lugar ideal, la comida podría mejorar mucho eso si la vista es increíble

10

Mark

Feb 4, 2024

·

Stayed 7 nights

Very lovely room. Quiet and isolated stay.

10

William

Sep 10, 2023

·

Stayed 6 nights

This place is amazing! My partner and I celebrated our 26th anniversary. This was one of the best vacations we have ever had. The whole staff was warm and welcoming. Our villa was beautiful with awesome views. Felix arranged “Dinner Under the Stars”. The food was incredible and the night was romantic. Unforgettable!

10

Brian

Dec 21, 2022

·

Stayed 19,343 nights

We were in contact with manager Felix who provided shuttle transportation to the resort which we recommend. Boris, the manager of the property provided all of the maps and suggestions for store, markets, restaurants we needed to enjoy our stay. We had breakfast every morning that was delicious and our waiter Lalo was fantastic. The room was spacious clean and private. We look forward to stay there again on our next visit to PV. Plus we always had a rif=de available to wherever we wanted to explore.

10

Michael

Oct 29, 2025

·

Stayed 9 nights

Clean room, location, staff and amenities were great. Food is delicious. I enjoy how quiet the hotel is during the week. Weekends can be busy and noisy with the pool party and drag brunch, but I just walk into town to get away during those times.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming and attentive, with staff and managers helping with recommendations, transport and special occasions. Rare exceptions noted.

Related guest reviews

10

Evan

May 20, 2025

·

Stayed 14 nights

Great property , very central ! Always happy to help .

10

Justin

Aug 30, 2025

·

Stayed 6 nights

Casa Cupula was an amazing experience. From Boris, Felix and the team at reception, to the bartenders and servers… the hospitality and friendly, welcoming culture was magic. Easy walk to the malecon and bars and restaurants. Will definitely be back.

10

Samuel

Apr 28, 2025

·

Stayed 4 nights

The staff welcomed me in a way that I felt I was visiting family ! The hotel is amazing. As a solo traveler had a lot of fun and was able to host my friends in common areas. The hotel surrounds are safe. Boris, the hotel manager and Noel, pool bar attendant were amazing. Cannot wait to book my next getaway in Puerto Vallarta!!

10

Peter

May 11, 2025

·

Stayed 6 nights

We absolutely loved everything about this property. It was our 20th anniversary, and the staff could not have been more accommodating. We have no complaints. We even changed plans for our December trip to Brazil so that we could spend the time in Puerto Vallarta at this hotel.

10

Kevin

Nov 13, 2025

·

Stayed 11 nights

Beautiful spot! Staff are very nice and very accommodating.

10

Ricardo Antonio

Apr 28, 2025

·

Stayed 2 nights

Desde que llegue el trato fue muy amable y cordial, Miguel Otero nos trato de maravilla, siempre muy servicial y con gran actitud, nos dio buenas recomendaciones y estuvo al tanto de todas nuestras necesidades en el area de la alberca busquen a Noel si quieres una excelente atención

10

Samuel

Jan 13, 2025

·

Stayed 5 nights

Magical stay with an incredible, accommodating staff. Looking forward to my next visit!

10

Brian

Dec 21, 2022

·

Stayed 19,343 nights

We were in contact with manager Felix who provided shuttle transportation to the resort which we recommend. Boris, the manager of the property provided all of the maps and suggestions for store, markets, restaurants we needed to enjoy our stay. We had breakfast every morning that was delicious and our waiter Lalo was fantastic. The room was spacious clean and private. We look forward to stay there again on our next visit to PV. Plus we always had a rif=de available to wherever we wanted to explore.

10

Kalin

Jun 11, 2025

·

Stayed 3 nights

Excellent place to stay in . Friendly staff . Thank you

10

scott douglas

Jan 12, 2025

·

Stayed 4 nights

Casa Cupula is extremely well-run and the excellent staff is friendly, accommodating and make you feel at home.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Walkable to the Malecón and Romantic Zone, with easy access to restaurants and bars. Several note the steep hillside and many stairs; one mentions dim lighting on the approach, and a couple found the area less tidy.

Related guest reviews

8

James

Mar 6, 2023

·

Loved the view and the deck area. The neighborhood was a dirty area, garbage all over and dog poop as well. With the exception of two or three the staff was very helpful.

10

Adam

Aug 30, 2025

·

Stayed 4 nights

The property itself is so beautiful, clean, and a great deal for your vacation stay! I stayed 4 nights and the only complaint i jave is walking to and from romantic zone. If you dont mind walking ots about 12 min on foot but its kind of a workout back up the hill and stairs when its hot. Other tha. That the property was perfect. Restraunt had delicious cesar salad and civiche

8

B

Oct 2, 2024

·

Stayed 4 nights

Besides the two leaks in the roof which were small leaks due to the being raining season, I found it very inconvenient that if I wanted to have someone sleepover that I met with during the parties they had and then partied with them at the beach, which is in walking distance as well Felt it inconvenience that I am being charged for having that guest spend tonight in my room that I purchased for the weekend. Seems like another scam for them to get some money from you aside from what you’re already paying.

10

Evan

May 20, 2025

·

Stayed 14 nights

Great property , very central ! Always happy to help .

6

Oscar

Jul 29, 2024

·

Stayed 3 nights

El servicio y atención por parte del staff desde el check in y hasta el check out fue excelente y salvo mi estancia de una mala calificación, pues la habitación 101 que me tocó no fue la mejor experiencia, la habitación en sí en general era muy cómoda y suficiente con todo lo necesario, sin embargo está localizada debajo del restaurant bistro y el ruido durante la hora del desayuno era bastante notorio. Y algo bastante notorio es que los mosquitos e insectos estaban por doquier, entiendo que el clima de la ciudad propicia a que estos existan en mayor abundancia, pero creo que es evidente la falta de fumigación. Ninguna sorpresa pues no esconden el hecho de que el camino es una subida bastante pronunciada y el hotel no cuenta con elevadores, por lo que hay que considerar que utilizarás bastante las escaleras En general me quedo con el excelente servicio por parte de todo el staff, pero no volvería, no es mi tipo de estancia y la propiedad si bien no está mal, no es excelente.

10

Justin

Aug 30, 2025

·

Stayed 6 nights

Casa Cupula was an amazing experience. From Boris, Felix and the team at reception, to the bartenders and servers… the hospitality and friendly, welcoming culture was magic. Easy walk to the malecon and bars and restaurants. Will definitely be back.

8

Francisco

Jul 15, 2023

·

Stayed 11 nights

If you like walking it’s not very convenient and their gym could have been cleaner.

8

Héctor Guillermo FernándezdeLara

Sep 20, 2023

·

Stayed 4 nights

Linda opción, personal muy amable, si no te gustan o no puedes usar escaleras no sería el lugar ideal, la comida podría mejorar mucho eso si la vista es increíble

10

Aldo Alejandro

Jan 29, 2023

·

Stayed 4 nights

El camino hacia el hotel es poco alumbrado. La comida es buena y las instalaciones en general muy lindas. La atención de Boris es genial.

10

Michael

Oct 29, 2025

·

Stayed 9 nights

Clean room, location, staff and amenities were great. Food is delicious. I enjoy how quiet the hotel is during the week. Weekends can be busy and noisy with the pool party and drag brunch, but I just walk into town to get away during those times.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and Sunday brunch receive strong praise, and several guests enjoyed tasty meals and special dinners. Some found food and drinks overpriced or felt overall quality could improve.

Related guest reviews

10

Adam

Aug 30, 2025

·

Stayed 4 nights

The property itself is so beautiful, clean, and a great deal for your vacation stay! I stayed 4 nights and the only complaint i jave is walking to and from romantic zone. If you dont mind walking ots about 12 min on foot but its kind of a workout back up the hill and stairs when its hot. Other tha. That the property was perfect. Restraunt had delicious cesar salad and civiche

10

Michael

Jun 2, 2024

·

Stayed 4 nights

Tried Casa Cupola for the first time and found it to be a wonderful experience. Their staff was outstanding, as was my room and the many amenities they offer. In particular, their Sunday brunch was the best! Multiple pool areas, bar and restaurant so you really want for nothing. Will absolutely stay there again on my next visit.

6

robert

Aug 17, 2023

·

Stayed 4 nights

The tub wasn’t working and the sauna was off. It took about 15 minutes to warm up. Food and drinks were over-priced. The only thing that made my stay memorable was the staff, who were very attentive.

8

Héctor Guillermo FernándezdeLara

Sep 20, 2023

·

Stayed 4 nights

Linda opción, personal muy amable, si no te gustan o no puedes usar escaleras no sería el lugar ideal, la comida podría mejorar mucho eso si la vista es increíble

10

Aldo Alejandro

Jan 29, 2023

·

Stayed 4 nights

El camino hacia el hotel es poco alumbrado. La comida es buena y las instalaciones en general muy lindas. La atención de Boris es genial.

10

William

Sep 10, 2023

·

Stayed 6 nights

This place is amazing! My partner and I celebrated our 26th anniversary. This was one of the best vacations we have ever had. The whole staff was warm and welcoming. Our villa was beautiful with awesome views. Felix arranged “Dinner Under the Stars”. The food was incredible and the night was romantic. Unforgettable!

10

Brian

Dec 21, 2022

·

Stayed 19,343 nights

We were in contact with manager Felix who provided shuttle transportation to the resort which we recommend. Boris, the manager of the property provided all of the maps and suggestions for store, markets, restaurants we needed to enjoy our stay. We had breakfast every morning that was delicious and our waiter Lalo was fantastic. The room was spacious clean and private. We look forward to stay there again on our next visit to PV. Plus we always had a rif=de available to wherever we wanted to explore.

10

Michael

Oct 29, 2025

·

Stayed 9 nights

Clean room, location, staff and amenities were great. Food is delicious. I enjoy how quiet the hotel is during the week. Weekends can be busy and noisy with the pool party and drag brunch, but I just walk into town to get away during those times.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $109	16 $159	17 $157
18 $108	19 $121	20 $123	21 $122	22 $124	23 $177	24 $179
25 $122	26 $124	27 $121	28 $120	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $193	4 $196	5 $204	6 $191	7 $193
8 $237	9 $188	10 $188	11 $188	12 $188	13	14
15 $240	16 $223	17 $247	18 $205	19 $215	20	21
22 $224	23 $203	24 $223	25	26	27	28
29	30 $174

Casa Cupula LGBT Luxury Resort

About this property

Location

Room options

Bellavista Suite

Greenbelt Suite

Deluxe Room King

Deluxe Room Queen

Deluxe Room, 1 King Bed, Terrace, Ocean View

Cupula Suite

Frida Suite

Milagro Suite

Guest reviews of Casa Cupula LGBT Luxury Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Casa Cupula LGBT Luxury Resort

Prices for upcoming dates