Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access.

Where is the property located in relation to key attractions?

The hotel is located in Kansas City (I-435 West), within a 5-minute drive of Legends Outlets Kansas City and Kansas Speedway. It is 0.1 miles from Village West and 0.2 miles from Legends Field.

Does the property have a swimming pool?

Yes, there is an indoor pool available. However, the pool is closed on Mondays, Thursdays, Fridays, Saturdays, and Sundays.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Country Inn & Suites Kansas City Village West

Average nightly price at Country Inn & Suites by Radisson, Kansas City at Village West, KS by month, last 12 months (USD)
Month	Average price
January	$71
February	$81
March	$92
April	$133
May	$128
June	$163
July	$133
August	$106
September	$145
October	$101
November	$99
December	$86

What guests think

At Country Inn & Suites by Radisson, Kansas City at Village West, KS, reviewers consistently note active renovations with construction clutter and odors, plus mixed upkeep ranging from newly refreshed spaces to worn areas with stained carpets and maintenance issues.

Location is a strong point near Legends, Children's Mercy Park, and the speedway, with easy access to dining and shopping. Staff feedback is often positive, though some guests report rude or slow service, key-card and check-in problems. Facilities draw recurring complaints: pool or hot tub closures or cold water, and unreliable elevators. Expect a convenient stay with variable room quality during ongoing renovations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are frequently reported closed, cold, or not working, and several guests cite unreliable elevators during the remodel. Parking is generally easy, but construction materials and work areas are common.

Related guest reviews

6

Kimberly

Dec 28, 2024

·

Stayed 1 night

This property was being remodeled. The pool was closed when we arrived which was one of the reasons we picked the hotel. They did eventually let the kids swim after the tools and workers were done but there was caution tape and a bit of a mess. The rooms had carpet stains as well as stains on the room furniture. Overall the stay was a bit disappointing, I’m sure after the remodel it will be improve.

10

Jessica

Aug 16, 2025

·

Stayed 1 night

Property is under construction, but staff is very friendly. Breakfast was full the whole time. Hot tub and pool area is clean and comfortable. Definitely will be going back.

10

Michael

Aug 31, 2024

·

Stayed 1 night

Rooms were great but the elevator needed help. It felt like it was going to drop everytime it started and stopped.

4

Chris

Sep 11, 2025

·

Stayed 1 night

We went for a quite weekend and had to walk through construction zone to get to the room. Hot tub was broken and tv did not work in room. The smell of paint was overpowering. The price we paid was high for the condition the hotel is currently in.

8

Pat

Apr 22, 2024

·

Stayed 3 nights

Easy in and out. Staff was willing to help. ElevAtor was not working but everything else was good.

8

Robert Fosdick

Apr 26, 2025

·

Stayed 3 nights

Sad to have paid for this place and then the hot tub was not usable. Depending on day, dining area wasn't as cleaned up after users as would have been nice. ie table and counter areas not cleaned off. Would stay again though.

6

Gerald

Apr 18, 2024

·

Stayed 4 nights

The elevator didn't work the first two days.

6

Diane

Mar 2, 2024

·

Stayed 1 night

Bed was not comfortable-too hard and rooms need some updating! Tiles coming loose in bathroom and hot tub was only Luke warm! Hotel was fine other than that.

8

Matt

May 12, 2025

·

Stayed 2 nights

Having a remodel done, hot tub was broke, and in my opinion way over priced for having so much remodel stuff going on

4

Bhavin

Feb 19, 2023

·

Stayed 1 night

Room was ok. We did t get a king bed like I reserved. Shower pressure was so week. I felt like I was outside in rain while it was sprinkling. Hot tub didn’t work. No towels available in pool area. No bar of soap in room had to ask for that. Overall bad experience staying there. Will not stay there again

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many mention stained carpets, lingering odors or humidity, and occasional pests (ants or suspected bedbugs), while some report very clean rooms. Common areas can feel dusty or messy during renovation.

Related guest reviews

2

Steven

Jul 30, 2025

·

Stayed 2 nights

Room was extremely smelly, moldy and musty. It was so humid in the room the walls, floor and sheets were wet. Mold on lamp shade, steel door hinges and hardware rusting. Noisy air conditioning unit. We were booked for 2 nights and left after only a few hours as we felt sick due to smell and mold.

4

Kathleen

Jun 3, 2024

·

Stayed 1 night

We stayed at this hotel after a concert event nearby. Upon checking in, that staff was friendly and professional despite the influx of the concert crowd. When we got to our room, the sink was clogged and there was hair in the sink. The toilet was not cleaned. And there were hairs left behind in the shower. Additionally, the remote and lamp switches appeared dirty with crumbs and grease left behind from the former tenant. We knew the chance at a room replacement would be slim with the hotel being at capacity. The best the evening staff could do was provide us a spray bottle of cleaner to clean ourselves. The bed was made when we got to the room, but we knew sleeping in it would be just as much a gamble.

4

Victor

Oct 7, 2024

·

Stayed 5 nights

The carpet was dirty in the hallway and in the room we had to by aerosol also the card key only worked once we stayed 5 days every time we went out had to activate the card over and over changes cards 3 times same issue I don’t like to give bad reviews but needs improvement

4

Jennifer

Sep 23, 2024

·

Stayed 1 night

The rooms smelled musty and like urine. The carpets were filthy, maybe the vacuum they use does not work or they don’t vacuum. The a/c was very loud and did not work well. The front desk person was friendly and helpful.

4

Cheyanne

Feb 10, 2024

·

Stayed 1 night

We arrived to our hotel and once we got into the room we found bed bugs on our bed. We ended up leaving and not getting a refund. I’m extremely disappointed.

4

Sara

Sep 17, 2024

·

Stayed 1 night

I’m my opinion this hotel is dirty. I walked in the room and instantly noticed it smelled dirty. Floors are filthy…there was trash on the floor from the person in the room before me. The shower floor was dirty, and there was black slime at the threshold to the shower. It looked like at some point the refrigerator leaked and the cabinet it was in was literally pressed wood that was coming apart. I felt just dirty after staying at this hotel.

4

Deborah

Aug 14, 2025

·

Stayed 3 nights

The carpet was nasty/filthy and the chair was just as bad. Tried to tell the front clerk that the rod for shower curtain was coming off the wall and wouldn't let you close the curtain. They came next day and put different curtain up and tried to explain that will not fix the problem, she put up anyway. People smoking right outside the entrance was terrible, it smelled awful. The entrance into the property needs fixed, very rough . We will not be coming back.

2

Cindy

Nov 23, 2024

·

Stayed 1 night

0 stars would never stay there again. Not only was the room dirty the hallways had puke in it and there was some gross yellow stain that went all the way down the hall.

2

Jeffrey

May 27, 2025

·

Stayed 2 nights

Ants Ants Ants ! All over the room. The a/c, the counter, refrigerator and beds. Unacceptable for a hotel of this class and brand. No, prior notice that the hotel was being renovated. There were shower enclosures and other various construction materials throughout the hallways blocking the ice machines leaning against the walls, etc., and the floor was completely covered with drywall material. Had I known of the pest issues and the construction I would have chosen somewhere else, but since it was memorial day weekend, I did not have any option left

6

carol

Oct 24, 2024

·

Stayed 1 night

Not at all happy with this accomodation.For $165 expected clean and safe hotel. Hall carpets stained and dirty. Chair in room was the same. Had to put a towel over it before anyone could sit. Pull out sofa bed bad mattress and no top sheet in bedding bundle. Air vents cloggedd with dust. Had to clean them with face wipes Our socks were filthy after walking around in the room. Worst of all there were people just hanging out in the hallway all night long. Skirmish with the night manager? with another guest. Couldn't get sleep with all the shouting and talking well into 5 AM! Good points...the desk staff were friendly. The breakfast cook did a great job of keeping everything stocked. The food and selections were very good. Bathroom well stocked with clean towels. Room coffee maker was good. But the bad outweighed the good. Won't stay here again!

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AI-generated summary based on recent guest reviews

Rooms

Room quality varies widely; decor and furnishings feel dated in many rooms, mattresses are often described as hard, and some report AC or TV issues and noise. Others note spacious layouts or refreshed rooms with comfortable beds.

Related guest reviews

4

Nicole

May 12, 2024

·

Stayed 2 nights

This location was easy to get to and close to shopping and dining. Many things in hotel seemed new. The staff was friendly. The bed was the worst mattress I’ve slept on in a while. Everything else was great.

8

joyce

Sep 27, 2024

·

Stayed 1 night

floor needed a deep cleaning and bed was uncomfortable. Breakfast was good - contained many choices of food, including fruit.

4

Robyn

Jul 7, 2024

·

Stayed 2 nights

The room was very spacious and overall clean. You definitely get what you pay for. There haven’t been any updates. The bathtub sloped down so I felt like I was going to fall and almost did a couple times. The mattress was very hard and lumpy and the bedding was thin. There was no bed skirt so you could see the two dingy box springs. The furniture in the sitting area was worn and starting to tear. Again, you definitely get what you pay for so be prepared.

6

Mindi

Aug 16, 2025

·

Stayed 1 night

The room was not as described in the website photos. It was advertised as having a couch with a pull out bed and it did not. Shower pressure was minimal and the toilet was difficult to flush. The room was nice and clean just not what we thought we were booking and paying for.

6

Adam

Jun 7, 2024

·

Stayed 1 night

We've stayed at this property before and it is showing its age. Carpets, paint, facilities etc are all tired and worn, stained etc. There were a few large holes cut out of the hallway ceilings. Check in was easy and fast and the breakfast offerings were good. However, we don't plan to stay again until it's been refurbished.

6

Frederick

Dec 20, 2023

·

Stayed 1 night

Property is nice. Needs big update in rooms, faucet barely let water out, took out filter and black stuff came out. Sink did not drain. Bed was hard and not comfortable, pointed out to front desk, they indicated that yes they've heard that and need to update in 1 yr or so.

6

Karla

Jun 26, 2025

·

Stayed 1 night

Old, outdated tv, broken tile, not welcoming when we opened our room door. Stale and musty.

6

Austin

May 4, 2025

·

Stayed 1 night

Better shower than my house, but uncomfortable bed.

6

Jonathan

Jun 12, 2025

·

Stayed 2 nights

AC did not work consistently was pretty hot in the room until like 3am when it finally worked for three hours.

10

Leisa

Aug 31, 2025

·

Stayed 1 night

Property appears dated inside and out. Carpet in rooms stained in many areas. Very low to floor toilets, heavy door for even a bathroom and limited space to get in and out of shower or use toilet. Exterior of building shows need of care as well as landscaping. Comfortable bed with nice bedding. Attempts have been made to update decor.

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Service

Service is mixed: many guests praise friendly, helpful staff and smooth check-ins, but recurring complaints mention rude or inattentive desk agents, billing or refund difficulties, and repeated key-card or check-in glitches.

Related guest reviews

6

Glenda

Jun 21, 2024

·

Stayed 1 night

The night manager was exceptionally rude. We called to tell the property that we would be arriving at 11:45pm, but when he opened the door for us he wasn’t cordial at all. I’d say he was rude to everyone in our party of 4. This is not the way to run a hotel as first impressions are very important. If I had need for a hotel in Kansas City, I would not stay there again!

2

Lorenzo David

Mar 9, 2025

·

Stayed 2 nights

Upon arrival their systems were down and the response was that we were more than welcome to find another hotel if we wanted. Front desk attendant Jaime was rolling her eyes at customers on the phone and in general acted as if she hated her job and didn’t want to be there. After two hours we finally got checked-in but our keycards didn’t work for the elevator or our room. Finally got rekeyed they stopped working again later in the night and had to be releyed again. The Ice machine does not work on the floor, no towels at the pool, room not having hot water, light in the bathroom didn’t work. At breakfast it’s very limited and presentation was lacking. I was very disappointed, I have never stayed at a Hyatt and had this type of experience.

6

Jamie

Oct 9, 2024

·

Stayed 1 night

I am disabled and made that clear. Our bathroom was not handicap set up. There wasn't handicap bars by toilet or shower, The tv didn't work. I asked the girl at the desk she shrugged her shoulders said oh well the ones who could fix it were not there. Nothing like being in a room with a 4 yr old after 16 hours traveling and no tv for her. She told me to use my phone ..... That's not what i paid for She was rude and non caring

8

John

Jul 30, 2025

·

Stayed 1 night

Staff were friendly and helpful. Check in was quick and easy. The hotel was undergoing renovations, and there were supplies/materials stacked all throughout the hallways. Even so, we weren’t bothered by the renovations. The beds were comfortable, but the pillows weren’t great. Food options nearby the hotel were plentiful. The continental breakfast was adequate, but pretty standard for this price point of a hotel.

10

Michael

Jul 4, 2025

·

Stayed 2 nights

Easy to find, friendly staff clean room

4

Brandon

Nov 13, 2023

·

Stayed 1 night

Late night front desk employee had no clue of what he was doing. I arrived from being on the road for 12hrs, (note I called ahead of time to notify them of my late check in, assuming and hoping things would be squared away when I arrived) and it still took me 30min to check in. I was the only one there, it was 11:35pm and it was a ghost town. The guy at the desk couldn't even check to see if they had a king size bedroom available when I asked. His response was 'Sorry, I don't know how to operate our new system and I don't know how to check that for you.' Uhmm excuse me? But isn't that your main job? Why are you standing behind this desk if you aren't capable? Later I wake up to my card being ran multiple times even though my room was already paid for by Expedia. Almost $200 was taken from my account in the middle of the night because I was not checked in correctly. I later speak with different reps at the desk the next morning to only be told 'Sorry, the money has credited back to your account but it will take 3-5 business days.' I'm in the middle of a 2 days road trip from CO to SC and due to the negligence of this hotel's staff my gas and food money was taken from me.

10

Francis

Sep 5, 2025

·

Stayed 1 night

Great stay! First rate customer service!

10

Carol

Dec 30, 2024

·

Stayed 2 nights

The iron was scorched and of course could not be used. However, the front desk replaced it with a new one. Sometimes when I walked to the desk there was no one available without calling aloud for assistance.

10

Ty

Nov 5, 2024

·

Stayed 1 night

Expedia messed up our reservation after we travel 12 hours to get to a wedding and then try to make us figure it out on our own, but the general manager at this hotel, who was amazing. The whole time was able to help us out get our money back from Expedia and was still able to get us a room in a fully booked hotel.

10

Jacquie

Aug 6, 2025

·

Stayed 2 nights

Staff was very pleasant, property and hotel was very clean, excellent stay!

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AI-generated summary based on recent guest reviews

Location

Convenient, walkable location near Legends shopping, Children's Mercy Park, Kansas Speedway, and restaurants, with good access to major roads.

Related guest reviews

8

Amitty

Sep 13, 2024

·

Stayed 1 night

Stayed here for a concert at Legends Field. Perfect location.

10

Robert

Jun 6, 2024

·

Stayed 1 night

I was attending an event at the baseball stadium….. the hotel is located in the parking lot. Great staff and very good breakfast.

10

CARMIA

Jun 16, 2025

·

Stayed 1 night

Great area for shopping, games and food. Would recommend

8

Eche

Jul 28, 2025

·

Stayed 1 night

Remodelling was in full force when I stayed. Staff were helpful and friendly. Breakfast was okay. Parking was plentiful. You can walk to the Legends easily.

10

Brian

Jun 11, 2025

·

Stayed 1 night

Great place in a great location

10

Rebecca

Aug 8, 2025

·

Stayed 2 nights

We booked this hotel for the weekend to attend a Sporting Kansas City game. It was within perfect walking distance to and from the park. Great location for nearby shopping and eating. The hotel room was clean and well stocked. The breakfast was nice. The staff was very friendly.

8

Nicole

Jun 13, 2024

·

Stayed 2 nights

Close to sports complexes, variety of dining options and shopping

10

Mark

Sep 23, 2024

·

Stayed 1 night

Great location to Legends. Breakfast options were excellent.

10

Candace

Jul 11, 2025

·

Stayed 1 night

Shopping near by

10

Kathy

Sep 2, 2023

·

Stayed 1 night

Easy to get to and we could walk to a soccer game at children’s mercy stadium

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked for selection and quality, though some mornings items run out, coffee is empty, or the dining area needs attention. No consistent mentions of other on-site dining.

Related guest reviews

10

Kari

May 26, 2025

·

Stayed 2 nights

We were very happy with our stay. Our only issue was breakfast on Monday. We loved the breakfast on Sunday. However on Monday we were there 30 minutes before breakfast ended and there was nothing left. We loved our room and our time. The location was great as well. Very close to the stores and restaurants.

10

Patricia

Jun 27, 2025

·

Stayed 1 night

We were able to check in at 3 and went to the Stampede for the evening then onto the casino so we came in late but the hotel was quiet and we got a good nights rest in comfortable beds. Breakfast was great! I would recommend this hotel.

10

Lawrence

Aug 7, 2025

·

Stayed 1 night

The property was everything I had hoped for and that I read on the property's website. Breakfast was excellent, not crowded, quiet and relaxing, great selection and quality of hot and cold. The room was quite spacious as described, very quiet and clean. It appeared as though it had recently been upgraded, as half of the rooms on the floor were currently undergoing upgrade. Would stay again.

10

Emanuel Luther Thomas,

Jul 28, 2025

·

Stayed 3 nights

The breakfast food was outstanding. The room was excellent. The bed was very comfortable. And the TVs were adequate. Overall, I really enjoyed the Comfort Inn suites experience.

6

Jaromy

Feb 28, 2023

·

Stayed 4 nights

The breakfast was terrible. Three out of four days they were out of coffee when I tried to get some. Good thing for the apples they had there....

6

Rodney

May 19, 2025

·

Stayed 2 nights

The hotel was obviously in the middle of remodeling rooms. So there was the normal materials (inside and outside) and debris. Our tv service was cut off for most of one day. This was very inconvenient. Breakfast was above average (food choices and plenty of seating).

8

Jackie

Aug 12, 2024

·

Stayed 1 night

Room was fine. Hotel was quiet which was nice. Breakfast was decent. Staff was good but they definitely need a person to staff just the dining room for breakfast. Girl who was at the front desk was having to keep the breakfast food filled up and check people out. Too much for one person.

10

Mariah

Jan 24, 2025

·

Stayed 2 nights

Definitely a great place to stay, breakfast was awesome. Check in was easy and rooms were clean. Definitely would recommend.

10

Justin

Jan 23, 2025

·

Stayed 1 night

The breakfast was good and rooms were clean

10

Katherine

Oct 24, 2024

·

Stayed 1 night

Clean. Updates were mainly painting over what was there, but everything worked and it was clean. The breakfast was some of the best I've had at any hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $104	12 $92	13 $117	14 $289	15 $364	16 $508	17 $217
18 $90	19 $90	20 $157	21 $198	22 $216	23 $267	24 $203
25 $82	26 $82	27 $82	28 $82	29 $82	30 $102	31 $94

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $94	3 $94	4 $94	5 $94	6 $130	7 $148
8 $86	9 $94	10 $94	11 $94	12 $94	13 $125	14 $125
15 $94	16 $94	17 $94	18 $94	19 $94	20 $129	21 $117
22 $86	23 $94	24 $94	25 $102	26 $86	27 $96	28 $102
29 $94	30 $94

Country Inn & Suites by Radisson, Kansas City at Village West, KS

Prices for Country Inn & Suites by Radisson, Kansas City at Village West, KS

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds

Suite, 1 King Bed, Kitchen (Extended Stay)

Room, 1 King Bed

Suite, Multiple Beds

Suite, 1 Bedroom

Suite, 1 Bedroom, Accessible

Room, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews of Country Inn & Suites by Radisson, Kansas City at Village West, KS

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

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FAQs about Country Inn & Suites by Radisson, Kansas City at Village West, KS

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