Townhouse Winston Salem - University

Spiders everywhere, dirty sheets dirty libby, dirty room , no amenities ,needs to be shut down .. staff will not accommodate needs, power went out

Well first room they assigned me it was covered in blk moles do not stay here no continental breakfast pool was nasty could n get in it do t stay here ain’t worth but 30 a night if that

Easy parking

I didn’t stay. We were on a road trip from the beach, the kids needed a break and it was a good deal with a pool. Got there, drove around to see local “zombie” looking people appeared to be living there. Nothing against those people, just not where you want to take a family with 3 kids lol. The pool was dark green and closed. We didn’t even go in to check in, it was NASTY. the reason for stopping was a pool. We contacted hotels.com and they assured us we could get a refund but now they can’t get ahold of the hotel, so I decided to tell everyone about it so you don’t make the same mistake. Trust me, it’s not a good deal, it is a trap!!

Swimming pool was extremely nasty and green and they were several mattresses and other things on the backside of the building that need to be hauled away

Please dont do it. Checked in, the lobby doors were all. wide open, no a/c no issue. Ask about the pool, its closed till June. Upon further investigation there was absolutely no water, trash, broken walls etc in and around the pool. Arriving at the room we were met by our live in arguing, drunk neighbors with the room door open smelling like anger, stales cigarettes and urine. Opened our door and woo baby the smell, dirty sink, non stop running shower, warm refrigerator, urine in the toilet!! Need i go on. Ok I will, we turned to leave immediately to find a couple smoking meth in the car. Get to the lobby explain why I wanted to leave and need a letter and his name for reference. LEO says he's not comfortable with providing and information i needed to call Expedia! I messed up

First I had the problem that after traveling by road for 12 hours the hotel I had booked was not working, I booked this one and it was not what I expected I had to complain because the water came out of the back of the sink and went under the When you stepped on the floor you got wet, the toilet was loose, I complained twice and they did nothing. It's not what you see in the photos, it's bad looking, the pool doesn't work and the gym doesn't work either, I don't recommend it at all.

Parking is great

The pictures on the website are not a true representation of the property. The bathroom had a large amount of mold inside the shower, where the shower met the floor and at the base of the toilet. I purchased bleach spray whic worked quickly so i feel it was just not cleaned regularly. When opening draws there was partily eaten food in one. The bedding had burn holes, and the furniture were in disrepair. You could see lighr from around the door in the room. There were poor patch jobs on the walls.When i asked for a different room i was told they were booked up. There were vehicles in the parking lot with all the tires flat. Bags of trash on the side walks. The parking lot next door to the hotel seemed to be a meet up for homless people. It looked as if some people were living fulltime in the hotel, and the next day the sign outside said we accept government... thats all it said. It did not feel safe to leave to room after dark or arrive after dark. I attempted to find another hotel but many were booked or had the same ratings. Shame on me for not reading the reviews prior to booking. It said pool and breakfast but i never even looked at or for either.

Spiders everywhere, dirty sheets dirty libby, dirty room , no amenities ,needs to be shut down .. staff will not accommodate needs, power went out

Bathtub was missing a stopper. Some Electrical outlets were damaged and inoperative. Roaches and bed bugs were prolific. I have NEVER stayed in a hotel room that was in this much disrepair. It’s disgusting that this Quality Inn is permitted to rent rooms.

Roaches in the room and no covers on the bed. Toilet seat was broken as well

This property was dirty and poorly maintained. We discovered bed bugs in the room after another customer found them in her room and we left.

The room was filthy, infested with huge bed bugs, substances were being smoked on the sidewalk along with fighting & drinking all night. It was so loud, scary and unsanitary that I could not sleep at all. I had booked it for seven nights but checked out the next morning. I'm trying to get out of a DV situation & have had to sleep in my car this past week. Expedia denied a refund. Then Oyo denied a refund for the remaining six nights twice. I will never book through Expedia again since you also did not back me up. Thanks for nothing!

Hello to all. On 12/06/2025 I booked a room at this location. To start my room door have a huge gap in the door all the way around in which a major cold draft blew in all night, the heat could not keep up. The floor was very dirty

The room when we first walked in had a large moth sitting on the wall. I handled it and moved on. After looking around the room, there were random stains on the furniture, the bedding had a cigarette burn in it, the bathroom was not clean. Just all around a very dirty environment. During the night, the was very strong smell of marijuana in our room. Which made it difficult to sleep. The air conditioner was set on 70 and would not turn down or up or anything. So the room stayed warm most of the time as the unit would only turn on every once in a while and did not stay on. Would not recommend staying here unless you absolutely have to.

Room smelled like cigarettes. There were people on bicycles going around making noise. The blankets had holes on them. Sink had ants. The towels looked stained. Overall do not recommend

The pictures on the website are not a true representation of the property. The bathroom had a large amount of mold inside the shower, where the shower met the floor and at the base of the toilet. I purchased bleach spray whic worked quickly so i feel it was just not cleaned regularly. When opening draws there was partily eaten food in one. The bedding had burn holes, and the furniture were in disrepair. You could see lighr from around the door in the room. There were poor patch jobs on the walls.When i asked for a different room i was told they were booked up. There were vehicles in the parking lot with all the tires flat. Bags of trash on the side walks. The parking lot next door to the hotel seemed to be a meet up for homless people. It looked as if some people were living fulltime in the hotel, and the next day the sign outside said we accept government... thats all it said. It did not feel safe to leave to room after dark or arrive after dark. I attempted to find another hotel but many were booked or had the same ratings. Shame on me for not reading the reviews prior to booking. It said pool and breakfast but i never even looked at or for either.

Was told upon arrival that my booking had been canceled. The desk clerk said there was no rooms available. My significant other reached out and was able to book me another room through Expedia, and the hotel clerk was not friendly at all when I returned. The room was filthy, disgusting. Definitely had not been updated or hardly paid attention to for that matter. Would not have stayed but due to events in town no other options were available. Below any stars!

Beautiful site to the sky

no wifi?? No way to call front desk??

No outlets. Ac not working. Only a thin blanket.

Although it was a cheap hotel and the service rep there was kind, the area had a problem with cleanliness and drug users. The wifi was non existent and if you don't have a car, ubers take 15 mins to arrive.

Quiet stay

Overall the stay was nice. The room was clean and comfortable. The staff was pleasant. And, the whole property needs to be completely renovated. There is evidence on the ceiling of a prior leak in the main room and the bathroom. The refrigerator didn’t work. There was no desk or chair. And no WiFi. The door locked but didn’t seem secure enough to stop any potential robber.

Glad it was a short stay for us. Noisy place.

The room itself was better than in previous years I’ve stayed there, but both nights there was a bunch of people yelling and banging and stomping right near my room. My room was right near the office so I know they heard it but didn’t ask them to stop. I never call the the front desk on people but it was that bad, but I let the phone ring till it cut off and there was no answer. Someone had to be there. It shouldn’t be impossible for the other guests to sleep in their rooms. I had to be up at 5am both days and I was exhausted because of this.

This motel was clean, and my bed was comfortable. But as a weary traveller I didn't appreciate the inconvenience of a room key that didn't work, a fridge that failed, and an inattentive staff member.

A baby cried for over an hour and half, killed four roaches. Bed was very soft, but everytime you turned over the bed made a noise that made you think the bed was going to fall apart. There was no phone or microwave in the room and no breakfast as offer when reservation were made.

The staff said that there was no available rooms

The staff is very professional

The toliet didnt work complained to the desk they wouldnt help. Ask for a plunger wouldnt give one. I was told they would send someone they never came. Asked to use the bathroom in the lobby i was told no. The front desk people were so rude. Asked to speak to the manager was told no. None of this was there problem and they didnt care.

Very kind staff

I didn’t even stay there. We checked in went to the room and had a family emergency and had to leave back to SC. They wouldn’t let us change our reservation to shorter and we checked out within 20 minutes of checking in. The front desk person was not helpful walked to our room and just watched us walk to our room , the room they gave us was on the back side so the front desk person left the front desk unattended…

Overall the stay was nice. The room was clean and comfortable. The staff was pleasant. And, the whole property needs to be completely renovated. There is evidence on the ceiling of a prior leak in the main room and the bathroom. The refrigerator didn’t work. There was no desk or chair. And no WiFi. The door locked but didn’t seem secure enough to stop any potential robber.

The room itself was better than in previous years I’ve stayed there, but both nights there was a bunch of people yelling and banging and stomping right near my room. My room was right near the office so I know they heard it but didn’t ask them to stop. I never call the the front desk on people but it was that bad, but I let the phone ring till it cut off and there was no answer. Someone had to be there. It shouldn’t be impossible for the other guests to sleep in their rooms. I had to be up at 5am both days and I was exhausted because of this.

Staff was great! Door of room took forever to open, had to have it reset like twice.

Clean room Welcoming staff

Was told upon arrival that my booking had been canceled. The desk clerk said there was no rooms available. My significant other reached out and was able to book me another room through Expedia, and the hotel clerk was not friendly at all when I returned. The room was filthy, disgusting. Definitely had not been updated or hardly paid attention to for that matter. Would not have stayed but due to events in town no other options were available. Below any stars!

It was drugs sold on the property. People walking around looking in visitor cars. No security on the premises

Next to all the restaurants

Please dont do it. Checked in, the lobby doors were all. wide open, no a/c no issue. Ask about the pool, its closed till June. Upon further investigation there was absolutely no water, trash, broken walls etc in and around the pool. Arriving at the room we were met by our live in arguing, drunk neighbors with the room door open smelling like anger, stales cigarettes and urine. Opened our door and woo baby the smell, dirty sink, non stop running shower, warm refrigerator, urine in the toilet!! Need i go on. Ok I will, we turned to leave immediately to find a couple smoking meth in the car. Get to the lobby explain why I wanted to leave and need a letter and his name for reference. LEO says he's not comfortable with providing and information i needed to call Expedia! I messed up

Chipotles not far

Close to gas stations

Not a safe place loud music yelling drinking on the property very uncomfortable

The pictures on the website are not a true representation of the property. The bathroom had a large amount of mold inside the shower, where the shower met the floor and at the base of the toilet. I purchased bleach spray whic worked quickly so i feel it was just not cleaned regularly. When opening draws there was partily eaten food in one. The bedding had burn holes, and the furniture were in disrepair. You could see lighr from around the door in the room. There were poor patch jobs on the walls.When i asked for a different room i was told they were booked up. There were vehicles in the parking lot with all the tires flat. Bags of trash on the side walks. The parking lot next door to the hotel seemed to be a meet up for homless people. It looked as if some people were living fulltime in the hotel, and the next day the sign outside said we accept government... thats all it said. It did not feel safe to leave to room after dark or arrive after dark. I attempted to find another hotel but many were booked or had the same ratings. Shame on me for not reading the reviews prior to booking. It said pool and breakfast but i never even looked at or for either.

Addicts hang out int the parking lot. The checkout window looks like someone tried to shoot through it

This facility was deplorable! I’m pretty sure there were blood stains on the ceiling and walls. The door did not. Lock properly. Plaster was peeling on the ceiling and walls. There was some unknown bagged substance on our mattress. There were cigarette burns in the bed sheets. The hair dryer was taped together and had melted. The toilet leaked. There was no remote for the TV. The smell was awful. There were people screaming and yelling all night. I’m pretty sure there were drug deals happening out back. I was honestly scared to sleep. We checked in late and had no option but to stay. I would not recommend this facility to anyone! Sad this is we stayed here a few times several years ago and it was wonderful. It has gone down hill drastically!

Great restaurants

No breakfast smh

Very disappointed that there was no breakfast and not even coffee. No coffee in the room either. Not even a phone to call the front desk. I stay there twice a year but will stay elsewhere next time.

They didn’t even have enough breakfast for myself one person.

the front desk was very indifferent to our being there and was more interested in other things than with us. the smoke detector was ripped out of the wall , the chairs were frayed and looked like they were purchased at the good will store. the complimentary breakfast was never set up costing us about $14 each of our 3 day stay. we will never stay there again

Did not provide the basic existence for survival. Coffee. No pot in the room and Microwave didn’t work either. Checking out, hoodie behind counter head bobbing. Asleep? It was 8am.

Roaches, housekeepers knock from 10 am till check out. No continental breakfast like advertised. Just milk an cereal

Terrible place. Dirty, smelled like old stinki building with drugs. No blankets to cover, dirty sheets. No room service, only 2 towels total. No breakfast or even coffe/ tee, it is advertised as a free breakfast. Terrible, terrible place. Hard to believe it is on Hotel.com.

Reception clerk didn't seem to know what he was doing, rooms were not very clean.breakfast was a joke, coffee and cereal was it. Definitely would not recommend this hotel.

A baby cried for over an hour and half, killed four roaches. Bed was very soft, but everytime you turned over the bed made a noise that made you think the bed was going to fall apart. There was no phone or microwave in the room and no breakfast as offer when reservation were made.