Is parking available at the hotel?

Yes, self-parking is available at the property for a fee of USD 19.00 per day, which includes in/out privileges.

What type of breakfast is offered?

A complimentary hot breakfast buffet is served daily, featuring a variety of healthy and hearty options.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The property offers accessible rooms and facilities, including step-free entrances, elevators, and wheelchair-accessible public areas.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Louisville, approximately 1 mile from the Louisville Slugger Museum & Factory and 0.5 miles from the Kentucky International Convention Center. The Louisville International Airport is about a 12-minute drive away.

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool available for guests to enjoy.

SpringHill Suites Louisville Downtown Hotel

Average nightly price at SpringHill Suites Louisville Downtown by month, last 12 months (USD)
Month	Average price
January	$104
February	$147
March	$151
April	$169
May	$148
June	$138
July	$163
August	$112
September	$200
October	$168
November	$108
December	$101

What guests think

Across recent reviews of SpringHill Suites Louisville Downtown, travelers often praise the friendly staff and walkable location, while feedback is mixed on dated spaces, housekeeping consistency, and sleep quality due to street noise, design quirks, and occasional nighttime fire alarms.

Onsite facilities draw mixed comments: the small pool is sometimes closed or cold, several gym machines are down, and paid garage parking can be tight or limited. Breakfast is widely considered good with hot and cold options, though some guests report inconsistent replenishment and quality. Expect a convenient base downtown with friendly service and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite parking costs extra and can be tight or limited. The indoor pool is small and sometimes closed or cold, and several reviews note gym equipment and elevators not working reliably; ice machines can be hard to access.

Related guest reviews

4

Jan

Aug 8, 2023

·

Stayed 1 night

Their parking situation is horrible I was parked near the parking spaces by the lobby door they made me move my truck to go to the oversized parking and drive through a gate when I got there they had the parking spaces blocked with all those orange cones so I had to go underground then they don't have an elevator that goes from the underground parking to the lobby or to your room so I had to carry my oversized luggage up a flight of concrete stairs and then roll my luggage around to the lobby door and then take an elevator to my room then they have the nerve to charge $19 a night for parking ridiculous their underground parking is dark and I fell unsafe on a Saturday at 11:00 at night and their underground parking is not secure I saw some random guy coming towards me walk right past me and then go out to the street and he did not work there he just was passing through cuz they're entrances and exits the underground parking is not secure anybody can walk through

6

Daniel

Aug 3, 2025

·

Stayed 1 night

We were super bummed that the pool was out of service. Also the mattress on the pull out sofa was in pretty rough shape. But other than that we had a good experience. Thanks!

8

Karen

Aug 20, 2025

·

Stayed 1 night

Parking was tricky but the staff was accommodating. Parking garage is super tight and not a lot of spaces. Hotel was super easy to get to off the highway. Staff was friendly. The hotel needs an update. Room was comfortable but bathrooms really need some attention. Shower was stained and wall paper peeling in bathroom. Could use a refresh.

8

Mario

Aug 11, 2024

·

Stayed 4 nights

After the first night, everything went well. Upon check-in, the room I paid for was not available. My family was assigned to a room for the disabled. very different to what was agreed too. The pool was under construction and the breakfast was restricted to the number of hotel guest. i;e., some entrees were not available...

10

Crischandra

Jul 26, 2025

·

Stayed 1 night

Property was convenient to restaurants and stores. The breakfast was okay. The pool was small and got crowded quickly. Also, most of the gym equipment wasn’t working. The hotel front desk staff was excellent. Housekeeping was absent my entire four night stay. On our check out morning housekeeping entered our room around 7 am without knocking.

6

Rena

Aug 12, 2024

·

Stayed 3 nights

The property was dirty. The carpets throughout were heavily stained. The elevator floors were also very dirty. The buffet breakfast was on. They had more condiments available than food. Finally, I specifically booked this hotel for the pool, and the pool was not available. It’s being renovated. It would have been nice and considerate of the company to post that on their website!!! I was traveling with small children.

6

Steven

Feb 15, 2025

·

Stayed 1 night

Was really annoyed you have to pay $19 just to park at the hotel. Also if you have a 250 pickup or something as tall as that parking sucks because you can't fit in their parking garage. We had to park in the driveway cause there was no parking available. Hotel it self was clean and breakfast was good.

6

TABER

Mar 7, 2025

·

Stayed 2 nights

Clean, most staff friendly and responsive. Rooms are a little ran down (broken sliding door to bathroom and siding in wall in hallway and inside room. No possible late check out by even a minute. Pool and gym nice. Dining area cleans and really good variety of breakfast items accompanied with a nice view.

6

Amber

Aug 3, 2025

·

Stayed 1 night

Expedia way over charged for parking. I paid $45 parking. At checkin the hotel offered $19 parking. The pool was closed and I have 3 disappointed kiddos.

10

Jennifer

Apr 4, 2025

·

Stayed 1 night

Very convenient downtown location. A little expensive for the area and you pay for parking separately but otherwise a very nice hotel. Nice, clean well maintained pool and gym. The breakfast on the 2nd floor was great with lots of items and plenty of dining space and a nice view.

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Cleanliness

Many guests find rooms clean, but several reviews cite stained carpets, worn hallways, and occasional dirty bathrooms or damp rooms. Housekeeping between nights is inconsistent.

Related guest reviews

4

Lisa

Feb 28, 2023

·

Stayed 2 nights

Or room appeared to not be cleaned prior to our stay. The shower was dirty. The sheets had a spot of blood in them. The window ledge had paint chips all over from the falling ceiling paint. Our vehicle was broke into **in the paid parking right outside the main lobby doors! We requested extra pillows and were told by staff they had no idea where to find any. We requested extra towels and we found a tray bag outside our door with 2 extra towels and 5 bath floor mats no hand towels or wash cloths!! Overall I’m very very disappointed with our 2 night stay in a very dirty room

2

Quianna

Nov 17, 2024

·

Stayed 1 night

The mattress to the pull out couch had a lot of stains and marking as if it was bed bugs on the bed. Bed was very dirty. Also, the shower was disgusting.

10

Robert

Nov 15, 2025

·

Stayed 2 nights

Very friendly staff, clean spacious room, very comfortable bed.

2

Lisa

Jul 6, 2025

·

Stayed 3 nights

Do not stay here. Marriott should be embarrassed. 1.) Parking is $19 per night. 2.) The hotel is dated and dirty. Carpet stains and torn hallway chandeliers. 3.) The area around the hotel is sketchy. 4.) It is a very noisy hotel - street noise and hallway noise. 5.) Breakfast is included. However, given the condition of the hotel, we opted to eat elsewhere. 6.) Our hotel room always felt damp - carpet, sheets, comforters - no matter how much we cranked the AC. 7.) The shower floor was stained and dirty, there was a nice crack in the bathroom sink, and the mini refrigerator had water sitting in it. 8.) The front desk staff were friendly, nice, and helpful. But could be a bit more professional and polished. 9.) There was barely a lobby. Overall, it was a subpar experience.

6

Danja

Jul 16, 2024

·

Stayed 2 nights

Breakfast was not all that great not too many selections to choose from. The room was very dusty.

10

MICHAEL

Nov 24, 2025

·

Stayed 1 night

Great clean room

4

Joseph

Jan 9, 2025

·

Stayed 2 nights

Had an elevator out of order. Wait times for the elevator were insane. Our toilet kept not wanting to flush due to the refilling mechanism getting stuck. Room wasn't as clean as I expected. Staff was not very friendly. Over all I felt that it was overpriced for the experience

2

jennifer

Oct 30, 2023

·

Stayed 2 nights

Very dirty. Mold in shower. Housekeeping dud not even knock just walked in. Horrible area.

6

Andrea

Apr 14, 2025

·

Stayed 3 nights

The location of the hotel was very convenient, and on-site parking was available at a reasonable rate. One oddity is that the hotel itself doesn’t have an ice machine—instead, you have to go through the connecting Fairfield Inn to access ice machines on floors 4, 5, or 6. The trek to find ice felt a bit like a maze, which was definitely a downside. Cleanliness-wise, the hotel wasn’t what I’d call dirty, but it wasn’t up to a 5-star standard either. The carpet was tearing in spots, there were noticeable stains in the hallways, and the mats around the room’s wall art were torn—small things, but they added up. Another downside was the limited access to stairs. With only two elevators for a 9-story building, being told the stairs were "exit only" (even just to go to breakfast on floor 2) was frustrating. That said, the staff were great—friendly, responsive, and accommodating. When a fire alarm went off around 10 p.m., the general manager (I believe) and other staff handled the situation well, calmly directing guests and keeping everyone informed. Overall, it was a decent stay. The experience didn’t quite justify the higher price tag for the weekend, and that likely influenced my rating. If the rate had been more in line with the quality, I might have reviewed it more favorably.

4

Lindsay

Mar 30, 2024

·

Stayed 3 nights

The room had drip stains & splatters all over the walls…on pretty much every wall in the room & bathroom, including on the headboards & the bottoms of the headboards that show along the wall near the center bedside table. If your guests can clearly see the grime, housekeeping should at least spray & wipe it. Even the lampshades & stands had stains on them! The lounge chair in the room was absolutely disgusting…it had questionable stains & major wear & tear all over it - I had to cover it with a sheet just to utilize it & not feel like I was getting dirty. The chair should honestly be thrown out it was that bad! The carpet has also seen way better days; there were stains ALL over the place & didn’t look vacuumed when we arrived. There were leftover tiny black rubberbands all over the floor & under the beds. The tub drain was slow to drain & at times the toilet wouldn’t flush…this was with barely any TP in the toilet as well! 1 of the lightbulbs in the bathroom was burnt out when we arrived & the soap dish was all chipped. The tub had stains coming from the overflow drain that made it look dirty. Water pressure in the shower was poor. Just outside the entrance to the hotel there were people regularly asking for money or just pacing back & forth who looked drugged out; it didn’t always feel safe unless their security guard was present. All elevators in the hotel were very slow & the pool is way smaller than it looked in the pictures. Friendly staff but would not book again.

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Rooms

Suites are spacious and functional with separate toilet and shower rooms, but the frosted sliding doors and tiny sink bother some guests. Street noise, firm beds or uncomfortable sofa beds, loud fans or AC, and occasional Wi-Fi/TV issues affect sleep.

Related guest reviews

6

Rhonda

Mar 3, 2025

·

Stayed 2 nights

Bed was like sleeping on a rock and flat pillows. Noisy place as well.

6

Mary

Oct 12, 2024

·

Stayed 2 nights

The air conditioning was excessively loud and the noise from the street was too loud in our room.

8

William

Jul 29, 2025

·

Stayed 3 nights

Family stay for a Louisville vacation. Overall it was a decent hotel. Service was good, location was within walking distance of most attractions, rooms were clean, and parking was easy. I only had two minor complaints. First, we stayed in a king bed room which had a sleeper sofa. It was very uncomfortable even for our 6 year old. There is no way an adult would get a good night's sleep on that. Second, the breakfast was not the best. Especially on the weekend when it was busy, they were a little slow restocking some of the hot dishes and the quality of the food was not as good as breakfasts offered at other hotels. Not bad, but I've definitely had better. Overall it was a good hotel that I would stay at again as long as the price is right.

8

Jo-Anna

Mar 23, 2025

·

Stayed 1 night

The hotel was clean and quite spacious. However the fan in the bathroom was very loud and there was no way to turn it off. The fridge also had a clear glass front with a light that stayed on all night so it just wasn’t a perfect night sleep. The beds were comfortable though and rooms very nice.

6

tiffany

Dec 29, 2024

·

Stayed 1 night

Hate the bathroom The shower and toilet was split: frosted doors, light shining right into bed. Weird to have the bathroom w frosted glass—smallest sink in the world in the room with the toilet

6

Ron

Oct 14, 2023

·

Stayed 1 night

Nothing wrong with the room or staff. But, two large, sliding, opaque glass doors for the bathrooms (one for shower amd sink oyher for toilet and sink) directly in front of tye beds meant if one person was in the bathroom, the whole room was lit up. I don’t like opaque glass doors or sliding doors. No trash can in the room. Plenty big enough rooms but couldn't sit on the couch and see the TV.

8

Maria

Jul 5, 2025

·

Stayed 1 night

The room was great. Plenty of space for a little work then rest. The only downside was the world smallest sink

10

Hannah

Nov 18, 2025

·

Stayed 3 nights

Great staff! Complimentary hot cocoa bar every night… the kids loved this! Spacious room that made having 6 people in one room feel comfortable! Bonus points for having separate toilet room from shower room. Would definitely choose to stay here again!!

6

Chasity

Oct 13, 2024

·

Stayed 1 night

We reserved a king size bed they gave us 2 queens. WiFi wasn’t working to good during our stay.

8

Elizabeth

Aug 7, 2025

·

Stayed 1 night

Breakfast was good and the staff was very nice, quick and helpful. The room was okay. It’s obvious this is an older building. Everything was kept very clean. Our biggest complaint was the set up of the bathroom. The toliet is separate from the shower room but has the tiniest sink and the water just didn’t have great pressure. Unfortunately the shower leaked as it was a glass door walk in and those always leak. My husband felt it deserved a 3star not 4.

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Service

Front-desk and breakfast teams are frequently praised as friendly and helpful. However, guests report lapses such as slow or confusing check-in, housekeeping not servicing rooms, poor communication during fire alarms, and occasional rudeness.

Related guest reviews

10

Christina

Feb 25, 2024

·

Stayed 2 nights

We LOVED Ashley at the front desk!!! She ROCKed the front desk as one of the best ever!! The main manager was sweet too with accommodating some white wine and taking time for me when there was a full lobby of people. The security officer to take time to walk across street when I would have been scared of the area. Going back to Ashley… she went above and beyond for my friend getting her a room close to us and understanding so nicely when we had an Expedia problem that was so nice. Super sweet!!

4

Lisa

Feb 28, 2023

·

Stayed 2 nights

Or room appeared to not be cleaned prior to our stay. The shower was dirty. The sheets had a spot of blood in them. The window ledge had paint chips all over from the falling ceiling paint. Our vehicle was broke into **in the paid parking right outside the main lobby doors! We requested extra pillows and were told by staff they had no idea where to find any. We requested extra towels and we found a tray bag outside our door with 2 extra towels and 5 bath floor mats no hand towels or wash cloths!! Overall I’m very very disappointed with our 2 night stay in a very dirty room

8

Edie

Aug 2, 2024

·

Stayed 2 nights

My car had gotten broke into, but the front desk and maintenance staff went over and beyond to help me. The staff cleaned all of the broken glass out of the car, helped me make important phone calls, and even called outside services to get my window fixed.

2

Pennie

Mar 27, 2025

·

Stayed 2 nights

Terrible. Rude checkin and checkout staff! I did not get the room I reserved and they didn’t make it right. They checked me in, sent to room and I called them upon entry. They said no king room available, some kind of bogus excuse with room issues but we “upgraded to a queen double”. That was a downgrade since I booked a king room. Won’t go back to this property snd won’t recommend.

2

Yue

Mar 28, 2025

·

Stayed 2 nights

It’s really a worst experience with this hotel under Marriott brand and made me doubt the quality of Marriott hotels. The front desk guest supervisor/manager is quite stubborn. Although she could not identify the north/south/ east/ west directions,she insisted that she was correct and ignored the guest’s request. I cannot believe how Marriott hired this person as a manager and she will definitely ruin the brand’s reputation. The housekeeping staff pretended they couldn’t understand and speak English as trained so the guest couldn’t ask for their help. Does their service follow Marriott “Spirit to Serve” tradition as they always mentioned? Please avoid staying in this hotel if you don’t want to waste your time and money.

10

Heather

May 25, 2025

·

Stayed 1 night

Staff was very friendly. We arrived close to midnight and there is a security guard that stays in the parking garage all night so we felt very safe. The rooms were clean and set up well. Hot breakfast included and it’s a full breakfast with many options.

2

Heather

May 12, 2025

·

Stayed 1 night

Property knew that it's emergency alarm system is faulty. No notice was given to guests and the fire alarm went off evacuating the buidling two times in the middle of the night. No staff members helping people out or back into building. No notice given of when we could re-enter the building. This occured multiple days in a row. Staff members were offering either free parking or 1000 points for the inconvenience which is equivvalent to $10 or less. This was an absolutely ridiculous offer considering the inconvenience, lack of sleep and lack of information from staff.

2

Kelsey

Jul 12, 2023

·

Stayed 1 night

Took over 40 minutes to check in- got there only to be given a room that was already occupied. Was then told the room type I had pick and paid extra for was sold out and was given a random room which was a downgrade from what I paid for. Staff was not friendly at all was rude and annoyed that I had booked with a 3rd party.

8

Crischandra

Jul 26, 2025

·

Stayed 3 nights

The front desk staff was excellent. Housekeeping was nonexistence for my four night stay with the exception of entering my room one early morning unannounced. Most of the gym equipment was inoperable. The location is perfect for walking and exploring downtown. The parking was onsite and convenient to the hotel. The breakfast staff were friendly and kept the food stocked. Overall a great location.

10

Bailey

Sep 22, 2025

·

Stayed 5 nights

Experience was great. Great hotel with awesome staff. We had an issue with our payment because we were out of state and the desk attendant was so understanding and helped us figure it out.

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Location

A central, walkable base for Whiskey Row, KFC Yum Center, the convention center, and downtown dining. Some note sirens, panhandlers, or a sketchy feel outside at night.

Related guest reviews

10

Michael

Apr 21, 2024

·

Stayed 1 night

Convenient location to walk to any downtown area. The only negative was the amount of pan handlers around the area.

8

Cathy

Mar 30, 2025

·

Stayed 1 night

Walking distance to downtown

10

Dawn

Nov 14, 2023

·

Stayed 1 night

Our stay was great! We were in Louisville to see P!NK and they welcomed us with a pink cocktail. They were quick and efficient with check-in as they were busy getting everyone checked in to enjoy the night. We were within blocks of food, drinks, and the KFC Yum Center. Great location.

10

Cristina

Sep 29, 2025

·

Stayed 3 nights

Great Experience! Walking distance to many restaurant's and the Yum Center. Best continental breakfast I have had.

10

Jami

Nov 5, 2024

·

Stayed 3 nights

Great location

10

Kevin

Jun 3, 2024

·

Stayed 4 nights

Perfect location if you are doing the bourbon trail. Main Street is walkable. Easy freeway access. Breakfast is included. Parking is half what I see elsewhere

10

Tim

Nov 5, 2023

·

Stayed 1 night

hotel was clean and the staff was very nice. can’t ask for more than that. location was within walking distance to multiple restaurants and venue at kfc yum center. would definitely stay here again

8

Ching Chiaw

Sep 22, 2024

·

Stayed 3 nights

The location is second to none, especially if the destination is downtown. A bit noisy due to the nearby highway (my room faces the highway).

10

Leah

Nov 18, 2025

·

Stayed 1 night

Parking was easy and convenient. Location was near Whiskey Row so we walked to restaurants and the Louisville Slugger museum. It was very clean and comfortable. Breakfast location was very nice but the food was average for a free breakfast.

6

David

Mar 21, 2025

·

Stayed 2 nights

Room was fine. Staff was fine. Area was sketch.

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Dining

Breakfast is commonly described as good with variety, but several reviews mention items running out, cold or average food, and occasional quality lapses.

Related guest reviews

6

Troy

Jun 3, 2025

·

Stayed 1 night

Overall this hotel was average. The room was nice and staff were good. Our biggest issue was breakfast that was supposed to end at 10. We went at 9 and they were already out of pancake mix to make waffles, muffins were gone, the sausage was under cooked, and the coffee was empty for almost 30 minutes (we finally went to the main desk and got coffee there.)

10

Margie

Nov 14, 2025

·

Stayed 2 nights

The young gentleman that checked us in was absolutely amazing. I wish I had gotten his name, I’ve worked in hotels in Las Vegas for over 20yrs. I would never give anyone with that kind of job a hard time. But it’s dealing with the public that’s becoming more and more challenging nowadays. He handled himself very professionally. You have an awesome employee. I just thought he deserved some recognition. At exam time the hotel was very clean and the breakfast option were great, you would be my first choice if I needed to stay again. Margie Godbee

8

Melanie

Nov 21, 2023

·

Stayed 1 night

Everything about the service and room was great. The bathroom door lock was broken, but no big deal. The only thing that was lacking was the breakfast. The only “hot” food was eggs that were chewy and cold. The oranges were all mushy and the variety of other food was lacking. But overall a nice place to stay.

10

Cristina

Sep 29, 2025

·

Stayed 3 nights

Great Experience! Walking distance to many restaurant's and the Yum Center. Best continental breakfast I have had.

10

Carolyn

Feb 11, 2025

·

Stayed 1 night

Property and rooms are clean. Breakfast has a great selection, and staff were pleasant

8

Adam

Jul 3, 2023

·

Stayed 1 night

Hotel was adequate. Only one ice maker worked in the whole building. Breakfast are needed attention. Trash cans were full and a lot of food was not available. I recommend having someone in charge of the breakfast area…

6

Dane

Sep 29, 2023

·

Stayed 2 nights

I was overcharged. Parling was $19 per might extra Breakfast was bad

10

Stephen

Aug 4, 2025

·

Stayed 1 night

Breakfast was great every day

10

Leah

Nov 18, 2025

·

Stayed 1 night

Parking was easy and convenient. Location was near Whiskey Row so we walked to restaurants and the Louisville Slugger museum. It was very clean and comfortable. Breakfast location was very nice but the food was average for a free breakfast.

6

Nia

Jun 18, 2025

·

Stayed 3 nights

Hotel was clean , Staff was nice ! Only thing I did not like was the breakfast .same options everyday . No real waffle maker. The English muffins in the bin were molded. Other than that nice hotel .

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $168	2 $199	3 $234	4 $122	5 $133	6 $139	7 $124
8 $117	9 $117	10 $116	11 $115	12 $117	13 $222	14 $133
15 $131	16 $130	17 $126	18 $127	19 $124	20 $127	21 $127
22 $107	23 $106	24 $107	25 $106	26 $107	27 $108	28 $107
29 $110	30 $109

SpringHill Suites Louisville Downtown

Prices for SpringHill Suites Louisville Downtown

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed

Suite, Multiple Beds, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Guest reviews of SpringHill Suites Louisville Downtown

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites Louisville Downtown

Considering this hotel for your Louisville trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $302	21 $359	22 $313	23 $161	24 $158
25 $114	26 $116	27 $114	28 $118	29 $118	30 $116	31 $118