Hawthorn Extended Stay by Wyndham Jackson
From
$85
/ night
Select dates to see prices and availability
From
$85
/ night
About this property
With a stay at Wingate By Wyndham Jackson in Jackson, you'll be within a 5-minute drive of Old Hickory Mall and Music Highway Crossroads. This hotel is 2.4 mi (3.9 km) from Casey Jones Village and 3.3 mi (5.3 km) from North Hospi...
Business amenities
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Rooms
Stay in one of the guestrooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include phones and coffee/tea makers.
Location
With a stay at Wingate By Wyndham Jackson in Jackson, you'll be within a 5-minute drive of Old Hickory Mall and Music Highway Crossroads. This hotel is 2.4 mi (3.9 km) from Casey Jones Village and 3.3 mi (5.3 km) from North Hospital.
What's nearby
Old Hickory Mall(1.2 miles)
Music Highway Crossroads(1.9 miles)
Casey Jones Village(1.9 miles)
North Hospital(2.9 miles)
Union University(3 miles)
Hamilton Performing Arts Center(3.5 miles)
West Tennessee Healthcare Sportsplex(3.5 miles)
Jackson Tennis Center(3.6 miles)
Lane College(3.7 miles)
The Ballpark at Jackson(4 miles)
Rusty's TV and Movie Car Museum(4.2 miles)
International Rock-A-Billy Hall of Fame and Museum(4.3 miles)
Ned R. McWherter West Tennessee Cultural Arts Center(4.3 miles)
Jackson Bowling & Family Fun(5.1 miles)
Fairgrounds Park(5.2 miles)
Jackson, TN (MKL-McKellar-Sipes Regional)(8.9 miles)
Memphis International Airport (MEM)(85.9 miles)
Parking
Non-Smoking Rooms
Housekeeping
Golf Course (nearby)
Fishing
Golf (miniature)
Location
2370 North Highland, Jackson, Tennessee, United States of America
Old Hickory Mall (1.2 miles)
Music Highway Crossroads (1.9 miles)
Casey Jones Village (1.9 miles)
North Hospital (2.9 miles)
Union University (3 miles)
Hamilton Performing Arts Center (3.5 miles)
Room options
5
Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingPrivate Bathroom
5
Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 2
Air ConditioningHeatingPrivate Bathroom
5
Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingPrivate Bathroom
Guest reviews of Hawthorn Extended Stay by Wyndham Jackson
6.9
Pleasant
Based on 542 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews of Hawthorn Extended Stay by Wyndham Jackson are sharply mixed, with many citing ongoing renovations, worn common areas, and closed amenities, while others note clean, comfortable rooms and a decent hot breakfast in some stays.
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What guests think
Reviews of Hawthorn Extended Stay by Wyndham Jackson are sharply mixed, with many citing ongoing renovations, worn common areas, and closed amenities, while others note clean, comfortable rooms and a decent hot breakfast in some stays.
Cleanliness feedback ranges from spotless rooms to stained carpets, odors, and reports of bugs. Multiple guests mention safety or parking concerns outside, including unlit lots and a rough appearance. Service is frequently described as kind and helpful, though occasional issues like overbooking and key card problems appear. Expect an inconsistent, renovation-affected stay.
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AI-generated summary based on recent guest reviews
Facilities
Many reviews describe significant renovations and worn infrastructure, with multiple amenities closed or nonfunctional (e.g., pool, fitness room, ice machines). Guests also report issues with parking and building operations, such as unlit lots, icy or limited parking, elevator problems, and hot hallways.
Related guest reviews
2
Norm
Jul 20, 2024
·
Stayed 1 night
When I booked, I was not informed that this property was under renovation. I think that the "renovation" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.
When I booked, I was not informed that this property was under renovation. I think that the "renovation" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.
4
Michael
Sep 15, 2024
·
Stayed 1 night
Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
2
connie
Aug 9, 2024
·
Stayed 1 night
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
2
Daniel
Jul 5, 2024
·
Stayed 1 night
Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.
Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.
8
Karla
Feb 2, 2026
·
Stayed 1 night
Room was very clean and comfortable. Breakfast was good and fresh. On the other hand, the parking lot was a death trap. They had not cleared it off after a week earlier snow storm. It was a solid sheet of ice. Very hard to get in and out of your car and into the hotel.
Room was very clean and comfortable. Breakfast was good and fresh. On the other hand, the parking lot was a death trap. They had not cleared it off after a week earlier snow storm. It was a solid sheet of ice. Very hard to get in and out of your car and into the hotel.
2
Ashley
Jul 8, 2024
·
Stayed 1 night
This has to be the worst of La Quinta Inn's properties. So run down, they said they are renovating, but it needs all new of everything.
This has to be the worst of La Quinta Inn's properties. So run down, they said they are renovating, but it needs all new of everything.
2
Lynette
Jul 12, 2024
·
Stayed 1 night
The property needs a lot of work. The carpet in the halls was filthy. The hotel seemed old and run down. It did look like they were either about to remodel or in the middle of remodeling. I wouldn't recommend staying here until it has finished being remodeled.
The property needs a lot of work. The carpet in the halls was filthy. The hotel seemed old and run down. It did look like they were either about to remodel or in the middle of remodeling. I wouldn't recommend staying here until it has finished being remodeled.
2
Laurence
Jan 26, 2024
·
Stayed 1 night
Original key cards didn’t work. Took them back to desk; attendant reran through machine. Back upstairs; still didn’t work. Elevator door would get stuck when opening only 2 inches. Had to forcefully pull the doors apart to get them to open. Carpets were filthy. Worker working on both rooms on either side of our room until after 9:00 PM.
Original key cards didn’t work. Took them back to desk; attendant reran through machine. Back upstairs; still didn’t work. Elevator door would get stuck when opening only 2 inches. Had to forcefully pull the doors apart to get them to open. Carpets were filthy. Worker working on both rooms on either side of our room until after 9:00 PM.
4
Troy
Jun 30, 2024
·
Stayed 1 night
The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.
The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.
4
Jacob
Feb 23, 2024
·
Stayed 1 night
Although the hotel was undergoing a renovation, that was not something I factored in. There was little to no parking, the lot lights were ALL out. The bed was ok at best but there was what appeared to be blood stains on the carpet with stuff just removed from the doors. There were cigarette stains in the shower soap dish.
Although the hotel was undergoing a renovation, that was not something I factored in. There was little to no parking, the lot lights were ALL out. The bed was ok at best but there was what appeared to be blood stains on the carpet with stuff just removed from the doors. There were cigarette stains in the shower soap dish.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some guests found rooms very clean, while others reported stained carpets, strong odors, and pests.
Related guest reviews
2
Scott
Sep 19, 2024
·
Stayed 1 night
Everywhere is dirty , dirty and dirty , not comfortable
Everywhere is dirty , dirty and dirty , not comfortable
10
Jim
Jan 9, 2026
·
Stayed 1 night
The newly renovated hotel was clean and very nice. Friendly staff and great hot breakfast.
The newly renovated hotel was clean and very nice. Friendly staff and great hot breakfast.
2
William
Feb 8, 2024
·
Stayed 3 nights
The general appearance of the facility was shabby and in need of extensive renovation. Carpeting throughout was worn and in our room, stained and torn. Shower enclosure was separated from the wall. Ceiling coating was falling off in chunks. What was intolerable were roaches crawling on the wall. We checked out after the second night.
The general appearance of the facility was shabby and in need of extensive renovation. Carpeting throughout was worn and in our room, stained and torn. Shower enclosure was separated from the wall. Ceiling coating was falling off in chunks. What was intolerable were roaches crawling on the wall. We checked out after the second night.
2
David
Aug 26, 2024
·
Stayed 1 night
This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!
This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!
2
Malgorzata
Apr 8, 2024
·
Stayed 1 night
Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.
Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.
10
Kelly
Feb 13, 2026
·
Stayed 1 night
Clean and comfy. Would stay here again.
Clean and comfy. Would stay here again.
10
Ken
Feb 24, 2026
·
Stayed 1 night
The room was nice , fresh and clean. Front staff at check in was awesome.
The room was nice , fresh and clean. Front staff at check in was awesome.
10
Mary
Jan 22, 2026
·
Stayed 1 night
Nice clean room
Nice clean room
10
Charles
Nov 30, 2025
·
Stayed 1 night
Very clean and comfortable room
Very clean and comfortable room
2
Jared
Aug 4, 2024
·
Stayed 2 nights
We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.
We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.
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AI-generated summary based on recent guest reviews
Rooms
Guests often mention comfortable rooms and good beds, with some areas newly updated and quiet. Others note dated decor, maintenance issues, and missing in-room appliances like a mini fridge or microwave.
Related guest reviews
8
Eric
Feb 16, 2026
·
Stayed 1 night
Great staff, very nice and comfortable room and bed, Breakfast area was clean and choices were as expected. Fire alarm went off due to another guest smoking in their room.
Great staff, very nice and comfortable room and bed, Breakfast area was clean and choices were as expected. Fire alarm went off due to another guest smoking in their room.
2
William
Feb 8, 2024
·
Stayed 3 nights
The general appearance of the facility was shabby and in need of extensive renovation. Carpeting throughout was worn and in our room, stained and torn. Shower enclosure was separated from the wall. Ceiling coating was falling off in chunks. What was intolerable were roaches crawling on the wall. We checked out after the second night.
The general appearance of the facility was shabby and in need of extensive renovation. Carpeting throughout was worn and in our room, stained and torn. Shower enclosure was separated from the wall. Ceiling coating was falling off in chunks. What was intolerable were roaches crawling on the wall. We checked out after the second night.
10
Ernest
Jan 27, 2026
·
Stayed 1 night
Good rooms good staff
Good rooms good staff
6
James
Mar 18, 2024
·
Stayed 1 night
Its fine, wasnt loud, staff was fine, and felt relativley safe. However, if you can stay elsewhere I would. I have never seen a hotel with so many stains on the carpet in the community areas, like the hallways. The room didnt really have any carpet stains, but the bathroom door had a hole in it, large scuff marks all across it, rust in the bathtub, and other clearly old, and at times, unkept things. The breakfast is just so sad:/ I mean I am not expecting much but was still shocked by the option of white bread, jam, waffle, and microwace sauage sandwich. It might sound better than it appeared. Also, none of the lights in the parking lot were on at night, which is not great if you are travling and keeping stuff in your car. Overall the people were fine and doing their jobs. The building itself is below average as is the breakfast (amenities). Not sure I would stay again.
Its fine, wasnt loud, staff was fine, and felt relativley safe. However, if you can stay elsewhere I would. I have never seen a hotel with so many stains on the carpet in the community areas, like the hallways. The room didnt really have any carpet stains, but the bathroom door had a hole in it, large scuff marks all across it, rust in the bathtub, and other clearly old, and at times, unkept things. The breakfast is just so sad:/ I mean I am not expecting much but was still shocked by the option of white bread, jam, waffle, and microwace sauage sandwich. It might sound better than it appeared. Also, none of the lights in the parking lot were on at night, which is not great if you are travling and keeping stuff in your car. Overall the people were fine and doing their jobs. The building itself is below average as is the breakfast (amenities). Not sure I would stay again.
10
Tim
Feb 13, 2026
·
Stayed 2 nights
The rooms are great, and the beds are amazing! Ms. Sissy, the young man who greets us in the morning, and Brianna were exceptional in their customer service. They always greeted us with a smile and were always willing to assist us when needed, unlike the other staff members. My only complaint would be that there aren't any mini fridges or microwaves in the rooms. Would definitely stay again!
The rooms are great, and the beds are amazing! Ms. Sissy, the young man who greets us in the morning, and Brianna were exceptional in their customer service. They always greeted us with a smile and were always willing to assist us when needed, unlike the other staff members. My only complaint would be that there aren't any mini fridges or microwaves in the rooms. Would definitely stay again!
10
Ken
Feb 24, 2026
·
Stayed 1 night
The room was nice , fresh and clean. Front staff at check in was awesome.
The room was nice , fresh and clean. Front staff at check in was awesome.
10
Candace
Feb 14, 2026
·
Stayed 1 night
Room was excellent
Room was excellent
10
Kelly
Jan 9, 2026
·
Stayed 1 night
New,clean, quiet, reasonable price
New,clean, quiet, reasonable price
10
Charles
Nov 30, 2025
·
Stayed 1 night
Very clean and comfortable room
Very clean and comfortable room
10
Brittany
Jan 18, 2026
·
Stayed 2 nights
Yes I enjoyed myself and room was perfect
Yes I enjoyed myself and room was perfect
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful, with a few standout team members noted. Some experienced operational hiccups such as overbooking or key card hassles.
Related guest reviews
2
MONA
Jun 18, 2024
·
Stayed 1 night
We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.
We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.
8
Eric
Feb 16, 2026
·
Stayed 1 night
Great staff, very nice and comfortable room and bed, Breakfast area was clean and choices were as expected. Fire alarm went off due to another guest smoking in their room.
Great staff, very nice and comfortable room and bed, Breakfast area was clean and choices were as expected. Fire alarm went off due to another guest smoking in their room.
2
Daniel
Jul 5, 2024
·
Stayed 1 night
Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.
Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.
10
Brandon
Jan 21, 2024
·
Stayed 1 night
Wonderful place excellent staff
Wonderful place excellent staff
10
Jim
Jan 9, 2026
·
Stayed 1 night
The newly renovated hotel was clean and very nice. Friendly staff and great hot breakfast.
The newly renovated hotel was clean and very nice. Friendly staff and great hot breakfast.
2
Pat`
Mar 12, 2024
·
Stayed 1 night
I arrived to be told overbooked!!
I arrived to be told overbooked!!
2
Laurence
Jan 26, 2024
·
Stayed 1 night
Original key cards didn’t work. Took them back to desk; attendant reran through machine. Back upstairs; still didn’t work. Elevator door would get stuck when opening only 2 inches. Had to forcefully pull the doors apart to get them to open. Carpets were filthy. Worker working on both rooms on either side of our room until after 9:00 PM.
Original key cards didn’t work. Took them back to desk; attendant reran through machine. Back upstairs; still didn’t work. Elevator door would get stuck when opening only 2 inches. Had to forcefully pull the doors apart to get them to open. Carpets were filthy. Worker working on both rooms on either side of our room until after 9:00 PM.
10
Tim
Feb 13, 2026
·
Stayed 2 nights
The rooms are great, and the beds are amazing! Ms. Sissy, the young man who greets us in the morning, and Brianna were exceptional in their customer service. They always greeted us with a smile and were always willing to assist us when needed, unlike the other staff members. My only complaint would be that there aren't any mini fridges or microwaves in the rooms. Would definitely stay again!
The rooms are great, and the beds are amazing! Ms. Sissy, the young man who greets us in the morning, and Brianna were exceptional in their customer service. They always greeted us with a smile and were always willing to assist us when needed, unlike the other staff members. My only complaint would be that there aren't any mini fridges or microwaves in the rooms. Would definitely stay again!
10
Ken
Feb 24, 2026
·
Stayed 1 night
The room was nice , fresh and clean. Front staff at check in was awesome.
The room was nice , fresh and clean. Front staff at check in was awesome.
6
Mark
Aug 5, 2024
·
Stayed 1 night
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
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AI-generated summary based on recent guest reviews
Location
Several reviews express concerns about the exterior and surroundings, citing an unsafe or run-down feel and dark parking areas. Winter conditions and construction also made parking or access difficult for some.
Related guest reviews
2
MONA
Jun 18, 2024
·
Stayed 1 night
We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.
We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.
2
connie
Aug 9, 2024
·
Stayed 1 night
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
10
Faye
Aug 29, 2024
·
Stayed 1 night
Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
2
joshua
Jan 12, 2024
·
Stayed 1 night
This property looked condemned.
This property looked condemned.
8
Karla
Feb 2, 2026
·
Stayed 1 night
Room was very clean and comfortable. Breakfast was good and fresh. On the other hand, the parking lot was a death trap. They had not cleared it off after a week earlier snow storm. It was a solid sheet of ice. Very hard to get in and out of your car and into the hotel.
Room was very clean and comfortable. Breakfast was good and fresh. On the other hand, the parking lot was a death trap. They had not cleared it off after a week earlier snow storm. It was a solid sheet of ice. Very hard to get in and out of your car and into the hotel.
2
William
Aug 20, 2024
·
Stayed 1 night
The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.
The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.
6
James
Mar 18, 2024
·
Stayed 1 night
Its fine, wasnt loud, staff was fine, and felt relativley safe. However, if you can stay elsewhere I would. I have never seen a hotel with so many stains on the carpet in the community areas, like the hallways. The room didnt really have any carpet stains, but the bathroom door had a hole in it, large scuff marks all across it, rust in the bathtub, and other clearly old, and at times, unkept things. The breakfast is just so sad:/ I mean I am not expecting much but was still shocked by the option of white bread, jam, waffle, and microwace sauage sandwich. It might sound better than it appeared. Also, none of the lights in the parking lot were on at night, which is not great if you are travling and keeping stuff in your car. Overall the people were fine and doing their jobs. The building itself is below average as is the breakfast (amenities). Not sure I would stay again.
Its fine, wasnt loud, staff was fine, and felt relativley safe. However, if you can stay elsewhere I would. I have never seen a hotel with so many stains on the carpet in the community areas, like the hallways. The room didnt really have any carpet stains, but the bathroom door had a hole in it, large scuff marks all across it, rust in the bathtub, and other clearly old, and at times, unkept things. The breakfast is just so sad:/ I mean I am not expecting much but was still shocked by the option of white bread, jam, waffle, and microwace sauage sandwich. It might sound better than it appeared. Also, none of the lights in the parking lot were on at night, which is not great if you are travling and keeping stuff in your car. Overall the people were fine and doing their jobs. The building itself is below average as is the breakfast (amenities). Not sure I would stay again.
2
Malgorzata
Apr 8, 2024
·
Stayed 1 night
Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.
Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.
2
Kimberly
Sep 23, 2024
·
Stayed 1 night
This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!
This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!
4
Jacob
Feb 23, 2024
·
Stayed 1 night
Although the hotel was undergoing a renovation, that was not something I factored in. There was little to no parking, the lot lights were ALL out. The bed was ok at best but there was what appeared to be blood stains on the carpet with stuff just removed from the doors. There were cigarette stains in the shower soap dish.
Although the hotel was undergoing a renovation, that was not something I factored in. There was little to no parking, the lot lights were ALL out. The bed was ok at best but there was what appeared to be blood stains on the carpet with stuff just removed from the doors. There were cigarette stains in the shower soap dish.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent: some enjoyed a fresh or hot breakfast, while others found offerings limited or low quality.
Related guest reviews
2
Norm
Jul 20, 2024
·
Stayed 1 night
When I booked, I was not informed that this property was under renovation. I think that the "renovation" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.
When I booked, I was not informed that this property was under renovation. I think that the "renovation" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.
4
Michael
Sep 15, 2024
·
Stayed 1 night
Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
8
Eric
Feb 16, 2026
·
Stayed 1 night
Great staff, very nice and comfortable room and bed, Breakfast area was clean and choices were as expected. Fire alarm went off due to another guest smoking in their room.
Great staff, very nice and comfortable room and bed, Breakfast area was clean and choices were as expected. Fire alarm went off due to another guest smoking in their room.
2
connie
Aug 9, 2024
·
Stayed 1 night
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
6
Joe
Jun 30, 2024
·
Stayed 1 night
Under contraction and refurbishing. Still lot of work needed to address cleanness. Breakfast was a 4(1-5 scale). Another pet friendly hotel I booked did not charge a pet fee.
Under contraction and refurbishing. Still lot of work needed to address cleanness. Breakfast was a 4(1-5 scale). Another pet friendly hotel I booked did not charge a pet fee.
2
Ray
Aug 13, 2024
·
Stayed 1 night
Do not recommend, very dirty rooms falling apart and no value for breakfast
Do not recommend, very dirty rooms falling apart and no value for breakfast
10
Jim
Jan 9, 2026
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Stayed 1 night
The newly renovated hotel was clean and very nice. Friendly staff and great hot breakfast.
The newly renovated hotel was clean and very nice. Friendly staff and great hot breakfast.
8
Karla
Feb 2, 2026
·
Stayed 1 night
Room was very clean and comfortable. Breakfast was good and fresh. On the other hand, the parking lot was a death trap. They had not cleared it off after a week earlier snow storm. It was a solid sheet of ice. Very hard to get in and out of your car and into the hotel.
Room was very clean and comfortable. Breakfast was good and fresh. On the other hand, the parking lot was a death trap. They had not cleared it off after a week earlier snow storm. It was a solid sheet of ice. Very hard to get in and out of your car and into the hotel.
4
Troy
Jun 30, 2024
·
Stayed 1 night
The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.
The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.
6
Mark
Aug 5, 2024
·
Stayed 1 night
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
Was this helpful?
AI-generated summary based on recent guest reviews
4
Kelly
Jun 16, 2026
·
Stayed 1 night
It was ok
It was ok
10
Nicole
May 13, 2026
·
Stayed 1 night
breakfast was fire, location was perfect, rooms were very clean, I dig the floor plans
breakfast was fire, location was perfect, rooms were very clean, I dig the floor plans
10
Nicole
Apr 26, 2026
·
Stayed 1 night
Love the room set up
Love the room set up
8
DeMarcus
Mar 27, 2026
·
Stayed 4 nights
Loved the room. Extended stay NEEDS kitchen ware. This is a must for extended stay hotels. Also, regular rooms NEEDS microwave and mini fridge. Staff was great, They can only do so much to assist customers. Management should reach out to owners more concerning customers request for having the basics that a hotel by Wyndham offers. I would love to stay again, but i will need to be prepared with utensils and kitchen ware. Breakfast sausage has a weird after taste. Other than that, all good this round.
Loved the room. Extended stay NEEDS kitchen ware. This is a must for extended stay hotels. Also, regular rooms NEEDS microwave and mini fridge. Staff was great, They can only do so much to assist customers. Management should reach out to owners more concerning customers request for having the basics that a hotel by Wyndham offers. I would love to stay again, but i will need to be prepared with utensils and kitchen ware. Breakfast sausage has a weird after taste. Other than that, all good this round.
2
William
Mar 20, 2026
·
Stayed 4 nights
As a disabled veteran, I was charged for my service animal. It’s strange because I traveled to Jackson and stayed at this hotel for the last 2 months for work and was never charged before. If you have a service animal, I would not stay here. It’s a shame that they will be losing out on 3 more months of my business.
As a disabled veteran, I was charged for my service animal. It’s strange because I traveled to Jackson and stayed at this hotel for the last 2 months for work and was never charged before. If you have a service animal, I would not stay here. It’s a shame that they will be losing out on 3 more months of my business.
FAQs about Hawthorn Extended Stay by Wyndham Jackson
What are the standard check-in and check-out times?
Check-in time is at 15:00, and check-out time is at 11:00. Early or late check-in/check-out availability and associated costs are not specified.
What is the hotel’s location in relation to key landmarks?
The hotel is located within a 5-minute drive of Old Hickory Mall and Music Highway Crossroads. It is approximately 2.4 miles from Casey Jones Village and 3.3 miles from North Hospital, with several other attractions nearby.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-30: 96.01618189150238USD
- 2026-10-01: 71.81887706246948USD
- 2026-10-02: 83.85542470955659USD
- 2026-10-03: 77.15004698506928USD
- 2026-10-04: 75.34237010669709USD
- 2026-10-05: 76.16094788455963USD
- 2026-10-06: 76.16094788455963USD
- 2026-10-07: 76.16094788455963USD
- 2026-10-08: 76.16094788455963USD
- 2026-10-09: 85.68519033068847USD
- 2026-10-10: 91.95692754878998USD
- 2026-10-11: 83.90957941532135USD
- 2026-10-12: 94.82494979457856USD
- 2026-10-13: 92.4874859497757USD
- 2026-10-14: 90.7996814297638USD
- 2026-10-15: 92.97570116518402USD
- 2026-10-16: 96.9024401943283USD
- 2026-10-17: 95.91334109381866USD
- 2026-10-18: 82.2538237153244USD
- 2026-10-19: 88.6632191440277USD
- 2026-10-20: 95.91334109381866USD
- 2026-10-21: 92.97570116518402USD
- 2026-10-22: 95.91334109381866USD
- 2026-10-23: 76.16094788455963USD
- 2026-10-24: 81.07678601421357USD
- 2026-10-25: 76.16094788455963USD
- 2026-10-26: 78.10948014118958USD
- 2026-10-27: 78.10948014118958USD
- 2026-10-28: 76.16094788455963USD
- 2026-10-29: 76.16094788455963USD
- 2026-10-30: 107.81224767329407USD
- 2026-10-31: 112.72809437444306USD
- 2026-11-01: 85.96295819947815USD
- 2026-11-02: 78.10948014118958USD
- 2026-11-03: 78.10948014118958USD
- 2026-11-04: 78.10948014118958USD
- 2026-11-05: 85.96295819947815USD
- 2026-11-06: 97.55524525780487USD
- 2026-11-07: 101.41275232138062USD
- 2026-11-08: 85.96295819947815USD
- 2026-11-09: 78.10948014118958USD
- 2026-11-10: 87.9114904561081USD
- 2026-11-11: 89.82046526305389USD
- 2026-11-12: 86.93228286089325USD
- 2026-11-13: 98.51467841392517USD
- 2026-11-14: 96.58592916788483USD
- 2026-11-15: 78.39817666617584USD
- 2026-11-16: 78.10948014118958USD
- 2026-11-17: 81.07678601421357USD
- 2026-11-18: 89.03865062748719USD
- 2026-11-19: 85.96295819947815USD
- 2026-11-20: 89.97872077627564USD
- 2026-11-21: 88.98961310427093USD
- 2026-11-22: 78.10948014118958USD
- 2026-11-23: 78.10948014118958USD
- 2026-11-24: 81.07678601421357USD
- 2026-11-25: 82.06589368621826USD
- 2026-11-26: 83.05499278672791USD
- 2026-11-27: 100.45331916526031USD
- 2026-11-28: 90.96781987678528USD
- 2026-11-29: 71.57150800089646USD
- 2026-11-30: 78.10948014118958USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Pet fee: USD 25 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Housekeeping
Golf Course (nearby)
Fishing
Golf (miniature)
Services
Housekeeping
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
Bingo
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
General
Non-Smoking Rooms
Vending Machines
Wheelchair Accessible (Limited)
Activities
Golf Course (nearby)
Fishing
Golf (miniature)
Terrace
Internet
Free Wi-Fi