Name: Eden Roc Miami Beach
Address: 4525 Collins Avenue, Miami Beach, Florida, United States of America, Miami Beach, Florida, US
Price range: $143–$262 per night
Rating: 7.9

What guests think

At Eden Roc Miami Beach, guests praise the beachfront location, multiple pools, and beautiful ocean views, while also noting friendly staff; however, reviews frequently mention high prices, extra fees, and inconsistent service and housekeeping.

Rooms are often spacious with great balconies and beds, though some feel dated or face maintenance issues like faulty AC, slow elevators, or worn fixtures. Facilities include several pools and direct beach access; umbrellas and cabanas are extra, valet-only parking is costly, and busy periods can mean crowds or cloudy pool water. The Mid Beach setting suits travelers seeking a quieter base away from South Beach’s bustle. Expect a scenic stay with strong amenities but variable service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple pools, beach access, and an on-site spa are highlights, and guests appreciate water refill stations. Common drawbacks are paid umbrellas and cabanas, pricey valet-only parking, occasional elevator outages, and crowded or cloudy pools during busy times.

Related guest reviews

10

Jazmine

Apr 28, 2025

·

Stayed 3 nights

Great stay I just wish the hot tubs and the 1 designated heated pool were actually heated. They were all cold

10

jessica

Jul 1, 2025

·

Stayed 1 night

Amazing property with 3 pools and beach access. Restaurant also on property which overlooks the ocean. There is also a spa on property. Hotel was clean and quiet. Perfect stay in miami if you prefer a quiet relaxing vacation. I highly recommended this hotel. It has it all!

10

David

Jul 28, 2025

·

Stayed 2 nights

Beautiful iconic Miami Beach hotel. Our room (351) had a walk out balcony the size of a small house and overlooked the pools and the beach. Beautiful wicker chairs and cushions. It could probably fit 85-100 people. Nice eating options and a wonderful staff at the beach. Be prepared for daily resort fees ($45), parking ($60), and beach umbrellas ($39). Out only complaint was that we had no housekeeping for the 2 nights we were there.

10

Guilmer

May 26, 2025

·

Stayed 2 nights

Good environment, good weather, good staff service. I liked the automated sunscreen applier and that there are water dispensers every few feet and ice available on every floor.

8

Sandra

Jun 27, 2025

·

Stayed 5 nights

The hotel is very nice but I don’t think it fair to charge 40 dollars for a beach umbrella when you pay a resort fee on top of everything of 45 dollars a day it should be included

4

Tatsiana

Aug 2, 2025

·

Stayed 4 nights

Outrageous that in addition to the resort fee of USD 45 which is meant to cover beach services (per their disclaimer) they also charge extra USD 30 for each beach umbrella per day. Effectively the resort fee for three people becomes USD 105 per day. Outrageous. The pools were so overcrowded that the water in biggest one wasn’t even transparent in the early afternoon because of all the sunscreen and sweat in the water. Unpleasant. Food options are ok. Ocean social is way too hot during the day, not enough vents. Didn’t feel clean, so we had to go to nearby hotels for lunch. Breakfast is fine in terms of food quality.

2

Fernando

Aug 24, 2025

·

Stayed 5 nights

They charge the use of beach umbrella $35.00 per day. Even though you pay for hotel stay, they charge you for the use of the BEACH and POOL. We stayed for 5 days. We got a bill for 375.00 extra at check out for beach and pool usage. We went to the pool once. 👎👎 Do Not Recommend

2

JAGANMOHAN

Sep 26, 2025

·

Stayed 2 nights

Everything is changed and even water. Not sure why we have refrigerator which we can’t use for anything for own stuff. No option for self parking and vallet parking is very costly $70 plus service fee and taxes. We need to add tip as well. Beach chairs are also need to be paid

6

Robert

Aug 3, 2025

·

Stayed 1 night

Pool was a pretty cloudy. Made us not want to get in it. Also, when we got there, 2 of the 3 elevators were out of service. This created a long line just to get up to our room. Finally, the carpet in our room had a little bit of a bad smell to it. The room needed a little bit of a refresh.

6

Carla

Apr 2, 2025

·

Stayed 4 nights

Average for the price. At check in, no one explained anything about anything. At all. They just explained the deposit, and the resort fee. Nothing regards the spa, the gym, or even the check out. I mean nothing really. We had to walk around and find out ourselves. They advertise 4 pools but 1 is part of the nobu hotel so you can’t use it (the only adults only pool) so yeah. Also, you might get the chairs at the private beach for free, but you have to pay $35 per day for the umbrella if you want one. Location, the bed and the nobu restaurant were the highlights. Would I pay such big amount to stay there again tho? No.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many describe rooms and public areas as clean or spotless, while others report dirty bathrooms, odors, pests, or missed and delayed housekeeping.

Related guest reviews

8

Jerome

Aug 15, 2025

·

Stayed 3 nights

Stay was great except housekeeping. They did a half ass job cleaning my room came back to redo it and it still was not great. Other than that, I love the hotel

2

Maty

Aug 6, 2025

·

Stayed 4 nights

WiFi was unstable and wouldn’t not connect consistently. When we went to the beach I was told I only get two chairs but if we wanted an umbrella it would be $30. There was a cockroach in our room which caused us to have to launder 6 items of clothing and a blanket, which was over $200. The hotel didn’t want to refund us the bill even though they caused the issue by putting us in a room with bugs. I was disgusted beyond measure and will never return here.

2

Julien

Oct 19, 2025

·

Stayed 3 nights

Do not go in this Hotel….Poor Service and Very, Very Dirty…my worst experience in Miami 😡😡 I spent 3 nights for business and the first morning I found in the shower some hair, Toilet was not clean, bed sheet not clean, sand in the carpet…so I ask to the staff, to the front office manager, manager, supervisor to come and see with me but they never came with me in my room to control…they were very busy…the day after same problem I took some pictures to show them how dirty the room was and they answered to me we will do an investigation….do not loose time and money in this place cleanliness and customer service are not their priorities…

8

Rose

Jul 28, 2025

·

Stayed 4 nights

Pretty decent. Cleaning of rooms were later around 430 everyday which was odd bc we’d never have towels.. also no trash can in the room. Also no ice machines that staff could direct us to, we had to get ice from the bar.

6

Frank

Sep 2, 2025

·

Stayed 5 nights

Found dirty underwear and socks in our room and the really noticed how dirty the place was.

6

Michael

Jan 6, 2025

·

Stayed 5 nights

Unfortunately, the staff attentiveness was disappointing. Multiple calls for different requests were not fully addressed, and simple items like a towel took over 40 minutes to be delivered to the room. The room itself was not properly cleaned; there was hair and soap residue in the bathtub. Additionally, the snack bar was not restocked when we first checked in. Overall, the experience did not meet expectations.

4

Ronnie

Jul 26, 2025

·

Stayed 5 nights

They gave us the wrong room from the beginning, and there was mold in the shower. We asked to be moved. They said they were 95% sold out and that they will see what they can do, but they never, moved us to a different room, and they never sent anyone too clean weave, I spoke with them several times about it. It's the role our state they were 95% booked not 100% and still did not do anything for us

10

Eric

Jul 22, 2025

·

Stayed 3 nights

Hotel was spotless and smelled wonderful..

6

Robert

Aug 3, 2025

·

Stayed 1 night

Pool was a pretty cloudy. Made us not want to get in it. Also, when we got there, 2 of the 3 elevators were out of service. This created a long line just to get up to our room. Finally, the carpet in our room had a little bit of a bad smell to it. The room needed a little bit of a refresh.

8

Mandy

Nov 28, 2025

·

Stayed 4 nights

Room was spotless. Staff and amenities were excellent

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds, balconies, and strong ocean views. Some feel dated and report maintenance or layout issues, and certain view categories disappoint.

Related guest reviews

6

Marsha

Jul 30, 2025

·

Stayed 3 nights

The property is dated but maintained well. Staff is friendly but do not go over and above to make a guests stay exceptional. We had a few concerns during our stay that did not get rectified inspite of numerous complaints - no full length mirror in the room, garbage was not removed inspite of receiving cleaning daily, not enough towels supplied for number of guests in the room.

6

Raymond

Jan 6, 2025

·

Stayed 6 nights

Room was large, however it had no bureau and no mini fridge. Tv sat 1 foot off the ground on a decorative beam, which made viewing challenging. Ice bucket in the room but no ice on the floor. For a hotel in that area and cost, these issues should not exist. Staff was not outwardly friendly. Polite when spoken too, though not outgoing and inviting. Food was expensive as expected but the add gratuity to your bill. I only had food in the pool area and it was average in quality. I have stayed at hundreds of hotels and this was disappointing.

10

David

Jul 28, 2025

·

Stayed 2 nights

Beautiful iconic Miami Beach hotel. Our room (351) had a walk out balcony the size of a small house and overlooked the pools and the beach. Beautiful wicker chairs and cushions. It could probably fit 85-100 people. Nice eating options and a wonderful staff at the beach. Be prepared for daily resort fees ($45), parking ($60), and beach umbrellas ($39). Out only complaint was that we had no housekeeping for the 2 nights we were there.

4

Katie

Jun 19, 2025

·

Stayed 1 night

Temperature would not get lower, no shampoo fridge did not work, check in over an hour after designated check in time

10

Nathalie

Aug 5, 2025

·

Stayed 2 nights

The rooms are very spacious and clean. We definitely got to enjoy our balcony of the ocean view. We also loved getting to pick from 3 different pools depending on the environment you wanted.

10

George

Aug 3, 2025

·

Stayed 1 night

Wonderful hotel with well designed room as everything facing the ocean - balcony, bed, dining and even the shower!

6

Cathy

Jun 22, 2025

·

Stayed 2 nights

The grounds of the property (pools and beach) were outstanding! Very clean and well maintained! Unfortunately, the room was dated and very worn. We also had 2 situations where we were charged “accidentally.” The first was for $60 at a restaurant and they fixed it promptly. The second time was for $480 and had we not checked our account, we would have never known. They did take care of this after we notified the front desk.

10

Matthew

May 24, 2025

·

Stayed 3 nights

Beautiful hotel. 3 pools and private beach. The rooms were spacious and the bed was comfortable. Plenty of dining and drink options. In a quiet part of town on Mid beach. 15mins drive away from the crazy south beach.

10

Daniella

Aug 6, 2025

·

Stayed 6 nights

Had an amazing stay. The beds are superrrr comfortable

6

Yumna

Apr 29, 2025

·

Stayed 2 nights

Overall, the experience was good. Hotel is very good. Couple things that we were not happy about. We chose resort view room but it wasn’t resort view at all, there was no view at all. It was rough roof view. My husband even asked for a better room, they said it’s already an upgraded room but then where’s the view. Also, the shower faucet was so tight that we initially thought it’s stuck and called maintenance.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff—especially at the front desk and beach—yet service can be uneven, with reports of rude interactions, slow responses, and rocky or delayed check-ins.

Related guest reviews

10

Hakhoon

Nov 24, 2025

·

Stayed 4 nights

Christopher at the front desk was amazing—very friendly and helpful. Our family of four stayed in Miami for 4 nights and 5 days, and he really made our trip better. Thank you, Christopher!

2

Mouhmmed

Aug 13, 2025

·

Stayed 2 nights

Extremely rude staff and manager t

2

Alaina

Jun 9, 2025

·

Stayed 7 nights

The service was awful. Took over an hour to get anything from housekeeping or guests services. I would never stay here again

4

Raizy

Nov 5, 2025

·

Stayed 1 night

Staff at check-in was super rude! Hotel was jammed packed and overwhelming for us! We thought were coming to a calm quiet place to vacation and the place was jammed with a real estate summit and sort of ruined the relaxation for us! Was Very disappointing

4

Tanya

Jan 6, 2025

·

Stayed 1 night

The Property was beautiful but the service was terrible. We payed for early checkin but were told upon arrival that it was paid for but it wasn’t guaranteed. There was no food upon arrival at the restaurants - I have dairy allergy so ate a flatbread with tomato sauce. We asked for extra linen for our pull out couch and it took over 5hrs to receive them - my husband had to finally call again. We asked for towels and were told they were running low, our kids couldn’t get out of the pool and get dry. Took me almost 30 minutes running around to get two pool towels. We asked for pool loungers and were told to wait a few minutes - chair loungers arrived 4 hours later, 20 minutes before we had to check out. Couldn’t get any service by the pool all day for drinks or food. Only bonus was a lady by the name of Milka about 20 minutes before we had to leave was able to get us a margarita. Wish we had met her on Day 1. Disappointing service. Wouldn’t return. Especially for a $1200 a night room.

8

Kameshia

Jul 31, 2025

·

Stayed 1 night

Eden Roc was beautiful the property is well-kept, the atmosphere is relaxing, and the amenities were solid. Overall, I enjoyed my stay. The only downside was the front desk experience. The receptionist was so stoic that it came off as cold and borderline rude. A little warmth and hospitality would’ve gone a long way in setting the tone for the stay. Thankfully, the rest of the experience made up for the lackluster welcome.

10

Scott

Aug 26, 2025

·

Stayed 3 nights

We recently had a fantastic getaway, and it was truly memorable. Everything was perfect, and we especially appreciated the friendly service. The concierge, Joao, went above and beyond to make our anniversary special. We highly recommend this place for a relaxing and enjoyable trip.

10

Graca

Aug 29, 2025

·

Stayed 3 nights

Everyone was exceptionally nice! From our check in associate to our pool bartender Jessica to the Ocean social bartender Yasela.. Everyone made our stay so enjoyable and at home!! Can't wait to come back and visit everyone!! Thank you for making my husbands 60th an awesome stay!!

2

kostandina

Apr 27, 2025

·

Stayed 1 night

I am not happy with this hotel. I paid over 500 dollars a night and I asked for an ice bucket at 5 pm. At 10 pm I am told that they are too busy to honor my request. I asked them where can I get ice and they told me that only housekeeping has access to the ice machines. I had to go all the way downstairs and complain to a manger at 1030 pm I let them know that I called numerous times throughout the evening asking for ice and I was always told they are expediting my request. This is ridiculous that a highly priced resort would treat their customer like that and be so dismissive about a simple request. I am very disappointed that I had to go to such trouble to get some ice to keep my daughters liquid antibiotics cold because this hotel doesn’t allow you to use their refrigerator nor provide you with ice. I do not recommend this place.

10

howard

Nov 2, 2025

·

Stayed 4 nights

Joao at the front desk was awesome and super helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Beachfront Mid Beach location with direct boardwalk access and a quieter vibe than South Beach; many outings for dining or shopping require a walk or short ride.

Related guest reviews

10

Jerome

Feb 9, 2025

·

Stayed 3 nights

Separate from walkable south beach vibe, but still worth the stay.

8

Rebecca Marie

May 31, 2025

·

Stayed 4 nights

Great location when exploring Miami Beach. A quick Uber or walk to south beach but enough around the area to enjoy. The pools and beach access were perfect for the whole family!

6

Lauren

Mar 10, 2025

·

Stayed 3 nights

The rooms were nice. The amenities are nice, but we visited at a busy time of year and the property seemed understaffed. Our room wasn’t ready at check-in and it took quite a while until we could get into it. They charge for things I expected to be included, such as umbrellas and bikes. The service at the beach was okay, they were very busy and some of our order didn’t come and we had to ask to have items removed from the bill. I wished the beach menu and onsite restaurants had more light/healthy options, I don’t like eating pizza and burgers at the beach. Because of the limited food options, we took Ubers to South Beach often. It is walkable, but a long walk (maybe 30 min depending on where you go), and there is a nice path along the beach that takes you there. The neighborhood around Eden Roc is mainly other hotels with few coffee shops and restaurants. The Fontainebleau is nearby and has a cool bar to stop by.

10

jessica

Jul 1, 2025

·

Stayed 1 night

Amazing property with 3 pools and beach access. Restaurant also on property which overlooks the ocean. There is also a spa on property. Hotel was clean and quiet. Perfect stay in miami if you prefer a quiet relaxing vacation. I highly recommended this hotel. It has it all!

10

Peter

May 28, 2025

·

Stayed 1 night

The staff was fantastic; they clearly like working at this hotel. Everything was very convenient and it was easy to move from one pool to the next and to the beach. The property is well maintained and very clean. Miami beach shops are a 10 minute walk.

10

MONIQUE

Jan 14, 2025

·

Stayed 4 nights

Eden Roc was the best of all things while saying in Miami Beach. The location was PERFECT! Being between South & Mid Beach was so perfect as it is away from the loudness & busyness of South Beach, but close enough where it was just a 15 mins Uber to all the action. The pools are beautiful and the beach is stunning. The fact that they have staff at the pools AND the beach was top notch. The rooms were modern & clean...and stocked with Molton Brown. The staff were professional and friendly...we never went without anything. Ocean Social (the onsite restaurant has the most beautiful location and has excellent food. Cafe Inez (also onsite) has excellent coffee & good ready to go food. I will for sure stay at Eden Roc again...over and over...and will recommend to those visiting Miami Beach. *N.B. I was there Jan. 2 to Jan. 6th...just a heads up, with the sun being lower and days being shorter...you don't get a lot of sun at the pools...but you get as much sun as you want on the beach!

10

Jason

Nov 11, 2025

·

Stayed 3 nights

Clean room, great location

10

Yolanda B

Aug 14, 2025

·

Stayed 4 nights

Good location.

10

PAWEL

Feb 10, 2025

·

Stayed 1 night

Good location quiet.

8

tiffney

May 29, 2025

·

Stayed 4 nights

It was an amazing view. The room was great. A little dated but that didn’t bother us so much. Just needed drawers. Amazing view. Great chill pools. Is good for families. Right next to fountaine blue for parties. Loved the location on the beach. Food was good

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining includes Nobu and a well-liked breakfast, and many enjoy the food. Prices and automatic service charges are high, service can be slow or uneven, and options may feel limited.

Related guest reviews

10

Christie

Jul 22, 2025

·

Stayed 3 nights

Overall great experience! Eden Roc’s customer service was excellent, our double bedroom was spacious and clean, our ocean view was beautiful and the food was delicious. Also, they accommodated our late check out request. Oh and I loved the rotating spray tan booth! I would def stay here again but there’s only one thing that bothered me. The drinks are too expensive, $9 for a Coke, smh.

10

Madeline Hoyos

Aug 17, 2025

·

Stayed 3 nights

The room was beautiful, clean, comfortable and spacious! The bed and pillows were very comfortable. I slept like a baby! The food at Nobu was excellent, especially the breakfast!

6

Keith

Jul 17, 2025

·

Stayed 2 nights

Hotel was nice, okay for a family with younger children. Pools are good and beach access easy and convenient literally on the back of the pool area. Room was good, comfy beds good shower. Park the car in the car park next to the hotel $20 for 24 hours, considerably cheaper than valet parking. Had evening meal in the Ocean Social restaurant, nice setting on the beach front. Limited menu but food not bad. Don’t expect anything to be cheap!! A 22% service charge is added to all food/drinks etc, even ice cream!! At $9 a scoop it’s pricy then add the service charge!!

8

Esteban

Jul 6, 2025

·

Stayed 2 nights

Great Hotel and NOBU restaurant was excellent

8

Torrey

Aug 27, 2025

·

Stayed 4 nights

I recently stayed at the Eden Roc Hotel in Miami and overall had a good experience. The property itself is beautiful, with a great location right on the beach and a lively atmosphere. The staff was friendly, the pool areas were well kept, and the rooms were comfortable and clean. That said, the prices are extremely high for what you actually get. While the amenities and service are solid, they don’t quite match the luxury-level rates the hotel charges. Food and drinks on-site were also very expensive compared to similar options nearby. In short, Eden Roc is a nice hotel in a prime spot if you’re looking for a fun, energetic Miami stay, but be prepared to pay a premium that may not feel fully justified by the experience.

6

Joshua

Feb 19, 2025

·

Stayed 3 nights

Positives: Great food, especially the breakfast buffet, which is a deal; the rooms, which are large and modern and have nice views of the ocean and bay; the pools are nice and well-maintained; the location is convenient, very close to the bridge out of Miami Beach and right on Collins Ave. Negatives: The service was, for the most part, terrible--it took over two days for us to get our room cleaned once, and even then, they didn't do little but important things like replenish our supply of toilet paper; At one point, our phone charger overheated and almost set the carpet on fire, likely while the room was being cleaned, and nobody did anything or even noticed; while the food and drink *is* quite good, it's also insultingly expensive, even for Miami Beach--I ordered a single bottle of Modelo from the main bar and was charged $14.38, and when I paid with a $20 I was given $5 in change (apparently the bartender felt she deserved to keep the rest as a tip without asking me); the staff at the front desk were similarly unhelpful, as they were totally unwilling to answer even the most basic questions about benefits (we're Amex Platinum card users).

8

Saemee

Aug 2, 2025

·

Stayed 4 nights

Upon my inaugural visit to Miami, I selected the Eden Roc hotel for my lodgings. My oceanfront suite was nothing short of stunning. I thoroughly enjoyed the hotel's amenities, including the pool, lobby bars, the beach, and room service, during my stay of five nights and four days. I would be remiss not to extend a special acknowledgment to Joao, the concierge at Eden Roc. His kindness and understanding were truly exceptional, particularly on my first day when other staff members were indifferent to the delay in check-in. However, there were a few areas where I believe the hotel could improve. Specifically, I would have appreciated the inclusion of a microwave in my room, and I believe that the quality of the food offered in the restaurant, including Nobu, could be significantly enhanced.

8

Michelle

Jul 6, 2025

·

Stayed 3 nights

I liked the amenities except the music. Could be more upbeat. The chairs at the beach are great except that it rained and when we got back our umbrella and chairs were gone and they told us we had to pay again even though we left bc of a storm.

8

JOSE

Oct 15, 2025

·

Stayed 5 nights

Drinks not consistent across the different bar

6

Alfredo

May 31, 2025

·

Stayed 1 night

Had the worst burger I have ever had. And I’m not a picky eater. Hard, dry, cold. And I had ordered medium well. Every entree ordered came 15 minutes apart. It was so bad it ruined an otherwise great stay. And let’s not talk about prices.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$497
February	$680
March	$791
April	$617
May	$315
June	$282
July	$231
August	$207
September	$202
October	$271
November	$304
December	$418

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $177	17 $177	18 $179	19 $200
20 $164	21 $143	22 $157	23 $254	24 $262	25 $229	26 $236
27 $236	28 $188	29 $188	30 $177

Su	Mo	Tu	We	Th	Fr	Sa
				1 $214	2 $250	3 $250
4 $214	5 $214	6 $214	7 $214	8 $214	9 $214	10 $229
11 $214	12 $201	13 $214	14 $214	15 $214	16 $214	17 $250
18	19	20 $200	21 $201	22 $200	23 $229	24 $229
25 $221	26	27	28	29 $214	30 $214	31 $214

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Resort View Two Queen

Oceanfront Junior Suite King with Balcony

Oceanfront Suite King with Balcony

One Bedroom Oceanfront Suite King with Balcony

Ocean View Junior Suite King with Balcony Accessible

Bi-Level Loft King with Patio

Resort View King

Bay View King

Ocean View Two Queens with Balcony

Ocean View Junior Suite Two Queen with Balcony

Resort View King Accessible

Ocean View King with Balcony

Ocean View Junior Suite King with Balcony

Oceanfront Junior Suite King with Balcony Accessible

Bay View Suite King

Bay View Suite Two Queens

Bay View Two Queen

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Eden Roc Miami Beach

Have a question?

Considering this hotel for your Miami Beach trip?

Prices for upcoming dates