Is parking available at the property?

Yes, free parking is available on-site.

Is breakfast offered and what type is it?

Yes, a buffet breakfast is offered at an approximate cost of USD 11 to 12 for adults and children. Breakfast is served during designated hours.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities, including the registration desk, public areas, and rooms. Accessible bathrooms are also available.

What is the location of the property in relation to key landmarks?

The property is located approximately 1 mile from Sundance Lake and 1.4 miles from North Natomas Aquatic Complex. It is also about 6 miles from Downtown Commons and Sacramento International Airport.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

Hyatt Place Sacramento International Airport Hotel

What guests think

At Hyatt Place Sacramento International Airport, travelers praise the modern, generally quiet rooms and the friendly staff, while appreciating the convenient airport location and shuttle, though reports note occasional shuttle delays and tight parking.

Cleanliness is often praised, but a recurring minority flagged missed housekeeping or isolated lapses such as hair in bathrooms, dirty floors, or stained items. Rooms are spacious and comfortable, yet some mention thin walls or road noise, recurring shower-door or fan issues, and the lack of in-room microwaves. Facilities include a lobby bar and market, a well liked gym, and a pool that several found too cold; dining quality and whether breakfast is included vary by booking and drew mixed feedback. Overall, expect a convenient airport stay with modern comfort and some service and amenity inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Modern property with a lobby bar/market, gym and pool. The airport shuttle is handy but experiences of long waits or temporary outages occur, and parking can be scarce during busy times.

Related guest reviews

4

John

Aug 14, 2025

·

Stayed 1 night

Nice facility. I had to wait 45 minutes for the shuttle to pick me up. Really unacceptable.

6

Maria

Sep 7, 2025

·

Stayed 1 night

The hotel looked nice but room 327 has awful beds. The matresses are horrible and one of the beds is super noisy when you get on and when move on the bed. Dont let them give you that room. The pool is super cold.

4

Beverly

Oct 13, 2025

·

Stayed 1 night

Everything was excellent, except that the reason I booked this room was for the airport shuttle and after I got there they said their shuttle wasn't working and did not do any compensation to make up for that!! Also, if I would have known ahead of time that the shuttle was not going to be working.I could have got a refund on my room and went elsewhere.

10

Demarvis

Jun 28, 2025

·

Stayed 3 nights

The shuttle from and to the airport was really helpful. The exercise area was really clean with up to date equipment. The rooms were really clean and spacious. Only knock was the lack of breakfast items for the price. Overall great stay.

8

John

Sep 26, 2025

·

Stayed 1 night

Airport shuttle on time and easy to reserve

10

Cecilia

Sep 4, 2025

·

Stayed 1 night

Well appointed hotel with clean rooms, good mini mart, bar, and grill.

4

Robin

Mar 11, 2025

·

Stayed 1 night

We called the hotel 4 hours prior to our arrival to communicate about using the airport shuttle. During the call, we were told we needed to call upon airport arrival but that the shuttle was every 30 mins. When we arrived we called when we got to the airport at 1015pm. We were told the shuttle would be at the airport at 1030. We waited until 1040 & called again to inquire the shuttles whereabouts. We were told the shuttle would be there at 10:45pm. The shuttled arrived at 1050pm. This was very frustrating w/our departure we needed to leave at 445am. The hotel said in our initial phone conversation, they said we just needed to schedule when we arrived but that it was basically on call at that time of day. When we actually checked into the hotel, they told us that we could have a 4:30am or 5am shuttle, so we chose the 4:30am shuttle to arrive at the airport in time. We were told that we had to be in the lobby 5 minutes prior to board the shuttle. We arrived at 425am & my husband saw the shuttle leaving. We asked & they said it would be back in time. We waited. The shuttle didn't show up until 4:45am. We finally loaded & were leaving the parking lot & the shuttle turned around to collect people for the 5am shuttle making us late for our plane. (a member in our party is disabled & had to be early for accommodation) Their actions cost us stress, sleep, $, & created issues w/airline accommodations- almost missed our plane. NOT WORTH THE $. BETTER OFF STAYING AT THE SMF

8

Sara

May 5, 2025

·

Stayed 2 nights

This property and our room was very clean, updated, staff was friendly and had a nice breakfast area & bar/seating throughout the lobby. If you’re arriving late, as we did, be aware of limited parking spaces in the lot (we parked in an adjacent hotel lot due to no spaces available) and the deposit for incidentals was much higher than I have paid at other hotels ($75/night) and was an unexpected surprise when prompted the total for the stay. Otherwise, it was a nice place to stay and would stay here again.

10

Marlene

Jun 8, 2025

·

Stayed 2 nights

Like the location. Pool is cold. No sun on it.

8

CAROL

Sep 29, 2024

·

Stayed 1 night

There was no parking space available at 9pm. We had to park in the fire lane.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is widely praised across stays. A notable minority reported missed housekeeping or specific issues like hair in bathrooms, dirty floors, stains, or poorly cleaned items.

Related guest reviews

2

Gary

Apr 29, 2025

·

Stayed 3 nights

The first day, housekeeping only did the bathroom, nothing else. So I requested that we have full housekeeping the next day and the front desk agent assured me it would be done. Imagine our shock to return that night to a room where no cleaning had been done. We travel to Sacramento several times a year but will find a better hotel.

6

Victoria

Sep 30, 2025

·

Stayed 1 night

Trash can in bathroom full of other people's hair. Hair in shower.

2

Danielle

Oct 6, 2025

·

Stayed 1 night

The room was dirty, there were hairs around the bathroom. Additionally, there were no liners in the trash can, the trash bags were hung outside the can but not within. I had to wait over 3 hours for a custodian to clean my room. When they arrived, they did not clean properly when I pointed out issues, including small hairs left behind. The custodian complained that the hairs were ‘too small’. The materials they used to clean my room (a dirty broom with debris) were insufficient, and no disinfectant was used. 0/10 would not recommend due to poor service and cleanliness

10

James

Jan 3, 2026

·

Stayed 1 night

Clean and modern rooms. Very nice facility. Great hospitality. Great breakfast options. Would definitely stay there again.

4

Curtis

Sep 9, 2025

·

Stayed 1 night

The cleaner used in the room was over powering. It gave both of us a headaches. There were no instructions that if you open a window the fan/AC does not work. The level of light was to low and you couldn’t work at the desk.

8

James

Oct 9, 2025

·

Stayed 1 night

Hotel room was relatively clean. The bathroom was moldy in the shower and sink.

10

Geneen

Jan 4, 2026

·

Stayed 1 night

This hotel near the airport was so quiet we couldn’t even hear the planes. This hotel was very clean.

6

Kevin

Oct 11, 2025

·

Stayed 3 nights

I stayed for three nights, and despite requesting housekeeping, the room was never cleaned.

8

Barry

Sep 18, 2025

·

Stayed 1 night

One of the throw pillows on the sofa had vomit on it. We gave it to one of the member of the cleaning crew

10

Ronald

Jan 10, 2026

·

Stayed 1 night

Great staff, very clean room - super easy checkin process

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable with many noting very good beds and layouts. Some guests experienced thin walls or road noise, recurring shower-door or bathroom-fan problems, and the absence of in-room microwaves.

Related guest reviews

6

Robin

Feb 17, 2025

·

Stayed 1 night

I loved the location and look of the hotel. However, the shade for the room did not block outside lights and my room was lit up like a Christmas tree! I did not get any sleep at all.

6

myles

Oct 13, 2025

·

Stayed 1 night

Fine for just a night. Not alot near by . the room was a nice size but the walls and ceiling were not very sound proof . Could hear people moving all night. The room also had a loud fan in the bathroom that could not be shut off. The fridge also had some strange noises all night. The breakfast was mediocre. Definitely have had some better free continental breakfast. Would have liked more fresh fruit and the food available to be fresh and hot. At least the fresh waffle maker instead of cold eggos .

10

Amy

Nov 9, 2025

·

Stayed 1 night

Quick check in, quiet, spacious room

10

Jeffrey

Sep 22, 2025

·

Stayed 1 night

Modern hotel with clean and spacious rooms. Some road noise depending on which side of building your room is on. Would definitely stay there again.

8

Sky

Aug 1, 2025

·

Stayed 1 night

It was a new property. Rooms were clean and neat. However room #306 didn't have a microwave.it is not normal for a room not to have blackout drapes?

10

Victoria

Sep 10, 2025

·

Stayed 1 night

Rooms were large and clean. Very comfortable.

10

Hung

Aug 5, 2025

·

Stayed 1 night

Our room was facing the highwSy and was quite noisy!

6

Taylor

Oct 11, 2025

·

Stayed 1 night

Suggestion to hotel staff: When you clean/reset rooms, make sure the alarm clock is turned off. I honestly didn't even notice it was there - and it went off at 4AM. Could be an inconvenience to some.

6

Brieanne

Jul 18, 2025

·

Stayed 1 night

Stay was fine but shower doors kept sliding open so we weren’t all able to shower and had to use all the towels to put in front of shower so water wouldn’t get on floor because the floor got slippery…informed front desk at checkout and we’re not offered any compensation or anything kind of disappointing customer service she seemed very disinterested in our complaint

10

Toni

Sep 12, 2025

·

Stayed 1 night

Clean room, very comfortable bed. Nice shower with gel, shampoo and conditioner. Coffee pot and tea was nice. Really nice room with a couch and sitting area. Free parking too. Easy to get to right off the freeway.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful. However, service can be inconsistent, with reports of slow or inflexible check-in, third-party booking/payment disputes, poor communication, and occasional rudeness.

Related guest reviews

10

Kelley

May 17, 2025

·

Stayed 1 night

Staff was friendly and welcoming. Room was clean and spacious. Would definitely book here again!

4

Teresa

Sep 7, 2025

·

Stayed 1 night

At checkin we were told they had no wifi. Then when told them we had a service dog, 4 of them started asking what kind of service dog! Ask what issues my husband had that needed the service dog! 4 of the desk people asking me all at once! This is against the ADA! Then each time we left the room, they had to let us in as there were no room keys available!

2

Wilfredo

Aug 13, 2025

·

Stayed 5 nights

I just checked out of Hyatt Place Sacramento International Airport, and this was by far the most disappointing hotel stay I’ve ever had. This was my first time at a Hyatt Place, and sadly, it will be my last. After booking and paying through Expedia, no one mentioned the $500 deposit until I arrived late at night after a redeye flight. Check-in was slow, confusing, and completely lacked empathy. On Saturday, I requested turndown service. By Sunday and even Monday night, nothing had been cleaned—trash still in the room, dirty coffee cups untouched, ice bucket full of stale water, no fresh supplies. The manager apologized but the promised follow-up never happened. Each day, the same issues continued: missing coffee, trash left in the room, no basic restocking. After a 12-hour workday and an unexpected project extension, I went to the front desk at 9 PM to book more nights. The receptionist refused to help and told me to “go online” instead. Housekeeping was atrocious, communication nonexistent, and every request felt like a burden to staff. For over $1,500 (including deposit), I expected professionalism and basic hospitality—neither were delivered. I will not be returning and cannot recommend this property to anyone.

2

lee

Sep 10, 2025

·

Stayed 1 night

We waited over an hour and a half to be checked in to our room after driving for 6 hours. Hotel was having problems with their system, which is understandable. However, the lack of communication and concern led us to leave and go elsewhere. I will be contacting hotel for full refund. If they do not, I will never use them, or Orbitz again.

10

Terri

Aug 21, 2025

·

Stayed 1 night

The staff was outstanding.

4

Carmen

Mar 23, 2025

·

Stayed 1 night

When I went to check in, the hotel told me that I had to contact Expedia because my reservation was unpaid. They said they were having issues with 3rd party bookings. I’ve never had an issue at any other hotel. They told me I would not have further issues if I just booked with their reservation system. I felt like I had done something wrong and was inconveniencing them. It got resolved after quite a while, but I’d rather not go through that again.

10

Fenshya

Sep 23, 2025

·

Stayed 1 night

Staff are wonderful!

2

Gabriel

Aug 17, 2025

·

Stayed 1 night

While the property and area are nice, the staff were terrible from the moment we got there. Even after getting our key there were already people in our room. Would never stay here again

10

Patricia

Apr 26, 2025

·

Stayed 1 night

Front desk staff members were great! Bar staff was inattentive and more interested in cleaning the bar top amd straightening chairs than acknowledging and serving clients.

2

April

Nov 23, 2025

·

Stayed 1 night

The staff and supervisor were a complete nightmare. I was also checked into the wrong reservation cause so much distress.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for Sacramento International Airport and major highways; restaurants and shops are a short drive. Some guests noted limited walkable dining and a few reports of parking-lot break-ins.

Related guest reviews

10

William

Oct 2, 2024

·

Stayed 1 night

The hotel looked very new and was very clean. The area around the hotel also seemed very new. Plenty of services within a short drive. Close enough to the airport for an easy commute.

10

Lori

Feb 8, 2025

·

Stayed 1 night

close to airport

10

Amanda

Oct 6, 2025

·

Stayed 2 nights

I enjoyed my stay at this hotel. The room was very clean, the bed was comfortable, and the water pressure in the shower was good. The breakfast was very good and there were a lot of options. The location was convenient to both the airport and Discovery Park, which was where I went for the Aftershock Festival. The area was quiet and there is a strip mall area across the street. The airport shuttle that was provided was nice.

10

Gabriel

Aug 25, 2025

·

Stayed 1 night

Very nice airport hotel.

10

Erin

Dec 11, 2025

·

Stayed 1 night

Exactly what we needed. Staff was great! Cost was good and only 6 minutes to the airport.

8

Miles

Aug 22, 2025

·

Stayed 1 night

Everything was clean enough. Room was large enough. Only thing that really bothered me was that a car in the parking lot got broken into. Not my car, but still, the parking safety needs some work.

2

Erika

Aug 20, 2025

·

Stayed 1 night

We stayed the night here because we had an early flight to Hawaii the next morning. When we came out to the car at 6 am, we found all the windows busted out of my car and all of our luggage was gone. What a way to start a vacation.

8

Gina

May 28, 2025

·

Stayed 1 night

Close to the airport. Perfect for an early morning flight.

6

Stephen

Aug 13, 2025

·

Stayed 1 night

Clean, comfortable and close to airport. However, the shuttle service is not as advertised you must call first and the it may take an additional 40-45 minutes for pickup. No breakfast.

10

Iqbal

Aug 29, 2025

·

Stayed 1 night

Good clean and very convenient to the airport

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast receives mixed feedback and frequent confusion about inclusion versus paid options; quality and variety are often described as basic. The on-site bar and market offer simple food and drinks, but prices or hours and quality vary.

Related guest reviews

8

Kendra

Aug 19, 2025

·

Stayed 2 nights

Overall, the weekend stay was pretty good. The key cards kept failing but the staff was happy to make us new ones a couple times. The breakfast bar had a pretty good selection. There is no restaurant or coffee shop. You can get a bite at the bar. The bartender was pleasant.

8

Patricia

Jul 20, 2025

·

Stayed 1 night

Coffee pot in room broken. Advertised as breakfast included. Was informed breakfast is $11/ person

8

Joseph

Aug 3, 2025

·

Stayed 1 night

Our stay was great aside from breakfast not being included despite being told it was at check-in. I was even willing to pay for the breakfast if it was better than other hotels but it was your standard affair. Not great form and should be advertised as a paid breakfast, not free.

6

myles

Oct 13, 2025

·

Stayed 1 night

Fine for just a night. Not alot near by . the room was a nice size but the walls and ceiling were not very sound proof . Could hear people moving all night. The room also had a loud fan in the bathroom that could not be shut off. The fridge also had some strange noises all night. The breakfast was mediocre. Definitely have had some better free continental breakfast. Would have liked more fresh fruit and the food available to be fresh and hot. At least the fresh waffle maker instead of cold eggos .

8

Jacobi

Aug 24, 2025

·

Stayed 1 night

We love staying here when we come to Sacramento. Only down side are the drinks at the bar are way too expensive. Me and the wife had 3 Tito‘s and cranberry juice each and the bill was $97.50. We don’t mind paying for drinks but we just left grand Sierra Hotel in Reno had the same amount and bill was $68

6

Anika

Nov 16, 2025

·

Stayed 1 night

Breakfast, not enough options & coffee sucked. Wood structure made noise after heater was turned off. Staff were great & a lot of parking.

10

Michael

Aug 15, 2025

·

Stayed 1 night

Nice quiet room. Good walking area. Nice little bar. Very friendly staff.

10

Cecilia

Sep 4, 2025

·

Stayed 1 night

Well appointed hotel with clean rooms, good mini mart, bar, and grill.

6

mary

Oct 14, 2025

·

Stayed 1 night

The Hyatt Place does not include breakfast. I was at the Hyatt House last time. It's weird to not get the same amenties. There was a lot of noise in the hallways from children late at night and early in the morning. My previous stay at the House was much more pleasant.

4

MIKE or Carice

Jul 12, 2025

·

Stayed 1 night

Said breakfast included when i booked. At time of arrival they proceed to say, We're trying something new. Breakfast will be 11$ per person. Even after showing my reservations and notes. NOPE

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $158	13 $156	14 $153	15 $169	16 $187	17 $216
18 $120	19 $116	20 $130	21 $126	22 $138	23 $183	24 $187
25 $113	26 $117	27 $138	28 $132	29 $131	30 $138	31 $138

Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $117	3 $134	4 $131	5 $118	6 $130	7 $145
8 $113	9 $118	10 $127	11 $122	12 $124	13 $129	14 $119
15 $113	16 $137	17 $134	18 $131	19 $124	20 $138	21 $145
22 $132	23 $137	24 $142	25 $123	26 $119	27 $117	28 $118
29 $113	30 $118

Hyatt Place Sacramento International Airport

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, Multiple Beds, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed (High Floor)

Room, Multiple Beds

Room, Multiple Beds (High Floor)

Room, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)

Guest reviews of Hyatt Place Sacramento International Airport

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Sacramento International Airport

Prices for upcoming dates