Holiday Inn Express Hotel & Suites Ashland by IHG
$142
/ night
Avg. for September
Prices for Holiday Inn Express Hotel & Suites Ashland by IHG
Select dates to see prices and availability
$142
/ night
Avg. for September
Monthly average prices
Nightly prices at Holiday Inn Express Hotel & Suites Ashland by IHG average $98 in January, the cheapest month, and $159 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $98 |
| February | $107 |
| March | $127 |
| April | $129 |
| May | $134 |
| June | $128 |
| July | $159 |
| August | $118 |
| September | $142 |
| October | $152 |
| November | $121 |
| December | $114 |
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A
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Sep · $142
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Most expensive: July (~$159)
Cheapest: January (~$98)
About this property
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Dining
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Ashland by IHG. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Location
Located in Ashland, Holiday Inn Express & Suites Ashland by IHG is in a rural location, within a 5-minute drive of King's Daughters Family Care and Malibu Jack's Ashland. This hotel is 1.8 mi (2.8 km) from Sandy's Racing and Gaming and 1.8 mi (2.9 km) from Camp Landing Entertainment District.
What's nearby
Malibu Jack's Ashland(1.7 miles)
Sandy's Racing and Gaming(1.7 miles)
Camp Landing Entertainment District(1.8 miles)
King's Daughters Family Care(1.8 miles)
Sandy Creek Golf Course(3.5 miles)
Diamond Links Golf Club(4.7 miles)
Armco Park(4.7 miles)
Sundowner Golf Course(7.3 miles)
Catlettsburg City Athletic Complex(8.4 miles)
Central Park(8.7 miles)
McCoy-Bash Cemetery(8.7 miles)
Paramount Arts Center(8.7 miles)
Blue Ribbon Lanes(8.8 miles)
Camayo Arcade(8.9 miles)
Ashland Town Center(8.9 miles)
The preferred airport for Holiday Inn Express & Suites Ashland by IHG is Huntington, WV (HTS-Tri-State)(11 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Location
13131 Slone Court, Ashland, Kentucky, United States of America
Malibu Jack's Ashland (1.7 miles)
Sandy's Racing and Gaming (1.7 miles)
Camp Landing Entertainment District (1.8 miles)
King's Daughters Family Care (1.8 miles)
Sandy Creek Golf Course (3.5 miles)
Diamond Links Golf Club (4.7 miles)
Room options
9
Suite, Multiple Beds
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)
Room details
2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
2
Standard Room, 1 King Bed, Roll-In Shower (Mobility Accessible)
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
2
Standard Room
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
10
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
10
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
10
Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
8
Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)
Room details
2 Queen Beds
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
8
Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)
Room details
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Holiday Inn Express Hotel & Suites Ashland by IHG
8.3
Very good
Based on 960 verified reviews
Who stays here?
Business
50%
Couple
12%
Family
28%
Group
2%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Holiday Inn Express Hotel & Suites Ashland by IHG describe friendly staff and generally comfortable, modern rooms, alongside ongoing renovations that sometimes affect the pool and create noise, with breakfast feedback ranging from excellent to disappointing.
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What guests think
Reviews of Holiday Inn Express Hotel & Suites Ashland by IHG describe friendly staff and generally comfortable, modern rooms, alongside ongoing renovations that sometimes affect the pool and create noise, with breakfast feedback ranging from excellent to disappointing.
Many guests found the hotel clean and convenient to the interstate, though a notable number reported odors or dirty floors in some rooms. Room comfort is praised, but recurring issues include broken shades or lights, noisy or ineffective AC, thin walls, and occasional maintenance problems. Service is frequently warm and helpful, yet some travelers experienced check-in delays, reservation or billing mix-ups, and poor communication about facility closures. Expect a mostly comfortable stay with friendly service, but check renovation impacts and amenities before arrival.
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AI-generated summary based on recent guest reviews
Facilities
Renovations are a recurring theme, bringing daytime noise and temporarily closing or chilling the pool; some guests’ stays were unaffected while others missed expected amenities.
Related guest reviews
2
John
Jan 7, 2025
·
Stayed 1 night
Was lied to by the staff when I called and asked about the pool. Called 2 days before arrival bringing five 16 great old girls for a party so they could swim. Was told the pool was open. After check in found a sign on the door that said pool was closed for cleaning. Well upon asking the guy at the desk when it would reopen he informed me that it had been closed for a week do to the heater going out in it.
Was lied to by the staff when I called and asked about the pool. Called 2 days before arrival bringing five 16 great old girls for a party so they could swim. Was told the pool was open. After check in found a sign on the door that said pool was closed for cleaning. Well upon asking the guy at the desk when it would reopen he informed me that it had been closed for a week do to the heater going out in it.
10
Curtis
May 11, 2025
·
Stayed 1 night
The only reason I don’t give an excellent on the property is because being remodeling right now so some areas are a little messy. Our room is absolutely beautiful and perfect so I am sure once all the remodeling is completed this will once again be a perfect hotel. This is our 3rd time to stay here and will again.
The only reason I don’t give an excellent on the property is because being remodeling right now so some areas are a little messy. Our room is absolutely beautiful and perfect so I am sure once all the remodeling is completed this will once again be a perfect hotel. This is our 3rd time to stay here and will again.
10
Cynthia
May 16, 2025
·
Stayed 3 nights
At the time of our stay the pool and main commons area was being renovated, even though all that going on it never once interfered with our stay. Very clean , professional, safe, and kid friendly experience. Can’t wait to stay again when the new pool is ready.
At the time of our stay the pool and main commons area was being renovated, even though all that going on it never once interfered with our stay. Very clean , professional, safe, and kid friendly experience. Can’t wait to stay again when the new pool is ready.
10
Katie
Jul 28, 2025
·
Stayed 1 night
Check-in was easy; the lobby felt safe/secure; the staff was friendly and provided free water bottles. My only complaint is that we did not get to enjoy the pool, but at the same time I appreciate it was closed for cleaning, to ultimately benefit the health and safety of the guests. No pool is better than an unclean pool!
Check-in was easy; the lobby felt safe/secure; the staff was friendly and provided free water bottles. My only complaint is that we did not get to enjoy the pool, but at the same time I appreciate it was closed for cleaning, to ultimately benefit the health and safety of the guests. No pool is better than an unclean pool!
6
Lisa
Oct 13, 2024
·
Stayed 1 night
Everything was what you would expect, except the pool was very cold. My kids couldn't stay in long because they were shivering. Hopefully the heater gets fixed soon.
Everything was what you would expect, except the pool was very cold. My kids couldn't stay in long because they were shivering. Hopefully the heater gets fixed soon.
6
Stephanie
Dec 15, 2024
·
Stayed 1 night
The reason for the 3-stars is the hotel is undergoing renovations, so I was awakened to the sound of a pneumatic tile remover in the room directly over mine at 8:15 a.m. on a Saturday morning. I understand hotels have to do renovations. I would hope they would not have guests stay in rooms directly beneath renovations where pneumatic tools are going to be used early in the morning. I did call the front desk who "apologized" for the noise. I understand the front desk person likely cannot do anything about the noise. I would recommend anyone planning to stay here contact the hotel to ask for a room as far away from where renovations are occurring as possible while the renovations continue. (They are renovating the 3rd floor now). I do not recommend staying on the 2nd until renovations are done.
The reason for the 3-stars is the hotel is undergoing renovations, so I was awakened to the sound of a pneumatic tile remover in the room directly over mine at 8:15 a.m. on a Saturday morning. I understand hotels have to do renovations. I would hope they would not have guests stay in rooms directly beneath renovations where pneumatic tools are going to be used early in the morning. I did call the front desk who "apologized" for the noise. I understand the front desk person likely cannot do anything about the noise. I would recommend anyone planning to stay here contact the hotel to ask for a room as far away from where renovations are occurring as possible while the renovations continue. (They are renovating the 3rd floor now). I do not recommend staying on the 2nd until renovations are done.
6
Kristina
Apr 28, 2025
·
Stayed 2 nights
The staff was amazing and very friendly, the property is currently under construction, however, we booked since there was a pool, but the heater was broken and couldn't be used, the shower in our room broke, they fixed it right away, and it broke again the next evening at about 11 pm, it couldn't be fixed so we had to pack up and move to another room, but they did give us a larger room (but we were checking out the next morning). But great staff and clean rooms win me every time so I'd give them another chance. And there's popcorn in the lobby which was very fun.
The staff was amazing and very friendly, the property is currently under construction, however, we booked since there was a pool, but the heater was broken and couldn't be used, the shower in our room broke, they fixed it right away, and it broke again the next evening at about 11 pm, it couldn't be fixed so we had to pack up and move to another room, but they did give us a larger room (but we were checking out the next morning). But great staff and clean rooms win me every time so I'd give them another chance. And there's popcorn in the lobby which was very fun.
10
John
Apr 30, 2025
·
Stayed 1 night
Even under construction, the property was clean and maintained.
Even under construction, the property was clean and maintained.
4
Juanita
Jun 12, 2025
·
Stayed 2 nights
Under construction. 9 am there’s drilling in the next room. That was unpleasant way for my 6 month old grandson to wake up!!
Under construction. 9 am there’s drilling in the next room. That was unpleasant way for my 6 month old grandson to wake up!!
8
anthony
May 20, 2025
·
Stayed 4 nights
the hotel was under construction was not told that for like two days after i booked my stay . ,no hot breakfast . had to go buy hot breakfast out cost me like $20 extra dollars a day . wish i knew that before i booked room . but was ok . they could have offered a Discount . pool was closed and exercise room was down too ..but it will be nice next time .
the hotel was under construction was not told that for like two days after i booked my stay . ,no hot breakfast . had to go buy hot breakfast out cost me like $20 extra dollars a day . wish i knew that before i booked room . but was ok . they could have offered a Discount . pool was closed and exercise room was down too ..but it will be nice next time .
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews note clean rooms and common areas, but several mention odors, dirty floors or tubs, and uneven housekeeping.
Related guest reviews
10
Susan
Jul 23, 2024
·
Stayed 3 nights
We enjoyed our stay here. The rooms were clean and spacious. We had a king suite. It was very convenient to have a refridgerator and microwave. They had a nice selection for breakfast. The staff was very helpful.
We enjoyed our stay here. The rooms were clean and spacious. We had a king suite. It was very convenient to have a refridgerator and microwave. They had a nice selection for breakfast. The staff was very helpful.
6
Diana
Jun 7, 2024
·
Stayed 1 night
The bathroom tub was dirty with hairs left in it. The room also had a bad odor. Fortunately, the bed sheets were clean. And the lady that checked us in was not very personable.
The bathroom tub was dirty with hairs left in it. The room also had a bad odor. Fortunately, the bed sheets were clean. And the lady that checked us in was not very personable.
4
LAURA
Jun 10, 2024
·
Stayed 1 night
The room smelled like a dirty sock...was dark and dinge.
The room smelled like a dirty sock...was dark and dinge.
4
Richard
Jun 12, 2024
·
Stayed 1 night
Hotel smelled. Wall paper in hall was torn.
Hotel smelled. Wall paper in hall was torn.
10
Debra
Aug 12, 2025
·
Stayed 1 night
Hotel was very clean, bed was comfortable and breakfast was hot and plentiful
Hotel was very clean, bed was comfortable and breakfast was hot and plentiful
10
Destiny
Oct 1, 2025
·
Stayed 1 night
Clean and comfortable stay for the night. Conveniently located right off of the highway but still quiet. Looks to be newly remodeled. Friendly and quick check in.
Clean and comfortable stay for the night. Conveniently located right off of the highway but still quiet. Looks to be newly remodeled. Friendly and quick check in.
10
Connie
Jan 28, 2023
·
Stayed 1 night
Employees were super friendly. Rooms were very clean and comfortable
Employees were super friendly. Rooms were very clean and comfortable
2
Cody
Jun 8, 2024
·
Stayed 3 nights
Our room smelled like a dirty foot, mixed with mildew. We asked for spray and the mustached front desk person came up with a spray bottle, sprayed the floor in a few spots, and said that should do it, and left. Room continued to smell horrible afterwards. Mustached front desk guy seemed inconvenienced every time we had a problem. The second day the pool went out of commission which was the entire reason we even chose that hotel to begin with. Our bathtub didn’t drain properly, it took 30 minutes in between bath and showers to get back in. The WiFi was incredibly slow, it would take 10 minutes in between loads of any webpage. The cleaning crew skipped our room the first two nights so we had to take our own trash down and request more towels and washcloths. We didn’t get our room vacuumed for two nights, which makes it difficult to work with when traveling with toddlers. We stayed for three nights total and never got our sheets or bedding changed at all, nor did we get a refill k-cup for our coffee maker once. The complimentary body wash in our room stayed empty the entire stay never got a refill. The workout area stayed without water the entire time. All in all, the room was 110 a night but I wouldn’t even recommend it to someone for 30 dollars a night. Save your money and go somewhere else. I will never return to this hotel chain in Ashland or any holiday inn express ever again after this experience.
Our room smelled like a dirty foot, mixed with mildew. We asked for spray and the mustached front desk person came up with a spray bottle, sprayed the floor in a few spots, and said that should do it, and left. Room continued to smell horrible afterwards. Mustached front desk guy seemed inconvenienced every time we had a problem. The second day the pool went out of commission which was the entire reason we even chose that hotel to begin with. Our bathtub didn’t drain properly, it took 30 minutes in between bath and showers to get back in. The WiFi was incredibly slow, it would take 10 minutes in between loads of any webpage. The cleaning crew skipped our room the first two nights so we had to take our own trash down and request more towels and washcloths. We didn’t get our room vacuumed for two nights, which makes it difficult to work with when traveling with toddlers. We stayed for three nights total and never got our sheets or bedding changed at all, nor did we get a refill k-cup for our coffee maker once. The complimentary body wash in our room stayed empty the entire stay never got a refill. The workout area stayed without water the entire time. All in all, the room was 110 a night but I wouldn’t even recommend it to someone for 30 dollars a night. Save your money and go somewhere else. I will never return to this hotel chain in Ashland or any holiday inn express ever again after this experience.
2
Joseph
Oct 5, 2025
·
Stayed 1 night
The overall facility was extremely dirty. When I made it to the room, I found Hair and filth in the shower sink and floors. The bed linens were dirty and had and odor even the towels were washed, but not with care it was like they tried to wash too many towels at once and an odor still lingered. Not the kind of experience that I was expecting when I was on my Home after working a few days away. The staff was friendly to check in.
The overall facility was extremely dirty. When I made it to the room, I found Hair and filth in the shower sink and floors. The bed linens were dirty and had and odor even the towels were washed, but not with care it was like they tried to wash too many towels at once and an odor still lingered. Not the kind of experience that I was expecting when I was on my Home after working a few days away. The staff was friendly to check in.
4
Tim
Sep 22, 2025
·
Stayed 2 nights
The floor was so extremely dirty. Obviously, the guests before us had stepped into dirt or mud and the floor didn’t even appear to have been swept or mopped for sure. The was a nasty build up on the entire floor and our feet we absolutely gross just from going from the bathroom to the bed.
The floor was so extremely dirty. Obviously, the guests before us had stepped into dirt or mud and the floor didn’t even appear to have been swept or mopped for sure. The was a nasty build up on the entire floor and our feet we absolutely gross just from going from the bathroom to the bed.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious, modern, and comfortable, but recurring issues include loud or ineffective AC, broken lights or shades, thin walls and hallway noise, and occasional slow Wi‑Fi.
Related guest reviews
4
John
Jun 30, 2025
·
Stayed 1 night
While convenient to my destination, I would not stay here again. Half of the lights in my first room were not working, including any in the bathroom. The second room had an AC unit thay seemwd to do little to reduce humidity, and the safety rail in the shower litterally fell off when I touched it lightly. Biggest disappointment, however, was the breakfast: sausage and " french toast" pieces that were overcooked, and no eggs of any kind (employee told me she hadn't had any eggs " in a while"). Fruit selection was limited to a couple of apples. Honestly the worst breakfast buffet I've ever had in a major hotel chain. I dont normally write reviews, but this was an uncomfortable night.
While convenient to my destination, I would not stay here again. Half of the lights in my first room were not working, including any in the bathroom. The second room had an AC unit thay seemwd to do little to reduce humidity, and the safety rail in the shower litterally fell off when I touched it lightly. Biggest disappointment, however, was the breakfast: sausage and " french toast" pieces that were overcooked, and no eggs of any kind (employee told me she hadn't had any eggs " in a while"). Fruit selection was limited to a couple of apples. Honestly the worst breakfast buffet I've ever had in a major hotel chain. I dont normally write reviews, but this was an uncomfortable night.
10
Mary
Jun 30, 2025
·
Stayed 1 night
It was super clean and super modern. Loved the fiant shower and tv. Everytime was perfect. We were there for our 4 yr anniversary.
It was super clean and super modern. Loved the fiant shower and tv. Everytime was perfect. We were there for our 4 yr anniversary.
8
Bridgette
Feb 23, 2023
·
Stayed 1 night
I was traveling with my two young daughters. I was a little concerned with how little parking there was in the front. It was a bit scary, when we got back from dinner, that we had to park behind the building in the dark. There were no clear entrances into the building from the back parking lot (I did see them the next morning), so we had to walk around the building in the dark to the front. So I guess just know that the entrances are there, just not obvious? Our room was a good size and the beds and pillows were comfortable. The shower pressure was good and the water was hot. A warning to parents with small kids, it’s very difficult to wash their hands in the bathroom. There’s a decorative part on the front of the sink (at least in our room) that pushed so far out that my girls couldn’t reach the sink to wash their hands or brush their teeth. So I had to hold them up, which was inconvenient. I guess you could bring one of those little folding stools to get around this annoyance though. The staff was friendly enough and the breakfast the next day was fine. There is a station for fresh pancakes, although we didn’t use that. Be warned, the coffee at breakfast was the worst I’ve ever had. Overall, it was a good place to stay for the price.
I was traveling with my two young daughters. I was a little concerned with how little parking there was in the front. It was a bit scary, when we got back from dinner, that we had to park behind the building in the dark. There were no clear entrances into the building from the back parking lot (I did see them the next morning), so we had to walk around the building in the dark to the front. So I guess just know that the entrances are there, just not obvious? Our room was a good size and the beds and pillows were comfortable. The shower pressure was good and the water was hot. A warning to parents with small kids, it’s very difficult to wash their hands in the bathroom. There’s a decorative part on the front of the sink (at least in our room) that pushed so far out that my girls couldn’t reach the sink to wash their hands or brush their teeth. So I had to hold them up, which was inconvenient. I guess you could bring one of those little folding stools to get around this annoyance though. The staff was friendly enough and the breakfast the next day was fine. There is a station for fresh pancakes, although we didn’t use that. Be warned, the coffee at breakfast was the worst I’ve ever had. Overall, it was a good place to stay for the price.
6
Donathon
May 12, 2025
·
Stayed 2 nights
The room wasn't soundproof as listed on here.. was looking forward to that.. also wanted the heated pool the whole place was under construction... But our room has been remodeled and was nice so we just stayed in there it was nice and clean we did ask for cleaning service while we left for an axe throwing date right next door and left a good tip and even cleaned the room our self's making the tip easy earned just change our sheets and take out the trash get us fresh towels was disappointed to come back to the same mess request again they took our trash bags and gave us towels... I wanted a break as a mom and this took from that..
The room wasn't soundproof as listed on here.. was looking forward to that.. also wanted the heated pool the whole place was under construction... But our room has been remodeled and was nice so we just stayed in there it was nice and clean we did ask for cleaning service while we left for an axe throwing date right next door and left a good tip and even cleaned the room our self's making the tip easy earned just change our sheets and take out the trash get us fresh towels was disappointed to come back to the same mess request again they took our trash bags and gave us towels... I wanted a break as a mom and this took from that..
10
Thomas
Oct 3, 2025
·
Stayed 1 night
Room was spacious and up to date
Room was spacious and up to date
10
John
Jun 29, 2024
·
Stayed 1 night
Management was really nice, but curtains don't close all the way...
Management was really nice, but curtains don't close all the way...
2
Cody
Jun 8, 2024
·
Stayed 3 nights
Our room smelled like a dirty foot, mixed with mildew. We asked for spray and the mustached front desk person came up with a spray bottle, sprayed the floor in a few spots, and said that should do it, and left. Room continued to smell horrible afterwards. Mustached front desk guy seemed inconvenienced every time we had a problem. The second day the pool went out of commission which was the entire reason we even chose that hotel to begin with. Our bathtub didn’t drain properly, it took 30 minutes in between bath and showers to get back in. The WiFi was incredibly slow, it would take 10 minutes in between loads of any webpage. The cleaning crew skipped our room the first two nights so we had to take our own trash down and request more towels and washcloths. We didn’t get our room vacuumed for two nights, which makes it difficult to work with when traveling with toddlers. We stayed for three nights total and never got our sheets or bedding changed at all, nor did we get a refill k-cup for our coffee maker once. The complimentary body wash in our room stayed empty the entire stay never got a refill. The workout area stayed without water the entire time. All in all, the room was 110 a night but I wouldn’t even recommend it to someone for 30 dollars a night. Save your money and go somewhere else. I will never return to this hotel chain in Ashland or any holiday inn express ever again after this experience.
Our room smelled like a dirty foot, mixed with mildew. We asked for spray and the mustached front desk person came up with a spray bottle, sprayed the floor in a few spots, and said that should do it, and left. Room continued to smell horrible afterwards. Mustached front desk guy seemed inconvenienced every time we had a problem. The second day the pool went out of commission which was the entire reason we even chose that hotel to begin with. Our bathtub didn’t drain properly, it took 30 minutes in between bath and showers to get back in. The WiFi was incredibly slow, it would take 10 minutes in between loads of any webpage. The cleaning crew skipped our room the first two nights so we had to take our own trash down and request more towels and washcloths. We didn’t get our room vacuumed for two nights, which makes it difficult to work with when traveling with toddlers. We stayed for three nights total and never got our sheets or bedding changed at all, nor did we get a refill k-cup for our coffee maker once. The complimentary body wash in our room stayed empty the entire stay never got a refill. The workout area stayed without water the entire time. All in all, the room was 110 a night but I wouldn’t even recommend it to someone for 30 dollars a night. Save your money and go somewhere else. I will never return to this hotel chain in Ashland or any holiday inn express ever again after this experience.
8
Robby
Sep 24, 2025
·
Stayed 1 night
The room was very spacious and clean. Shower had good water pressure and never lost hot water. Breakfast was very good. They had oatmeal with toppings, which is my favorite. The only reason I’m not giving it 5 stars is the slowness of receiving the deposit. It took 2 weeks and my husband had to chase it down.
The room was very spacious and clean. Shower had good water pressure and never lost hot water. Breakfast was very good. They had oatmeal with toppings, which is my favorite. The only reason I’m not giving it 5 stars is the slowness of receiving the deposit. It took 2 weeks and my husband had to chase it down.
8
Jim
Oct 18, 2025
·
Stayed 1 night
Blackout shade was broken making for a restless night. No fresh fruit at breakfast. Everything else was what you’d expect from Holiday Inn
Blackout shade was broken making for a restless night. No fresh fruit at breakfast. Everything else was what you’d expect from Holiday Inn
8
Jack
Aug 3, 2025
·
Stayed 1 night
The only problem I had was that the air conditioner was loud otherwise a very nice room
The only problem I had was that the air conditioner was loud otherwise a very nice room
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, accommodating, and efficient. Some guests report check-in delays, reservation or billing errors, and weak communication about closures or maintenance.
Related guest reviews
2
John
Jan 7, 2025
·
Stayed 1 night
Was lied to by the staff when I called and asked about the pool. Called 2 days before arrival bringing five 16 great old girls for a party so they could swim. Was told the pool was open. After check in found a sign on the door that said pool was closed for cleaning. Well upon asking the guy at the desk when it would reopen he informed me that it had been closed for a week do to the heater going out in it.
Was lied to by the staff when I called and asked about the pool. Called 2 days before arrival bringing five 16 great old girls for a party so they could swim. Was told the pool was open. After check in found a sign on the door that said pool was closed for cleaning. Well upon asking the guy at the desk when it would reopen he informed me that it had been closed for a week do to the heater going out in it.
10
Kimberly K
Nov 14, 2024
·
Stayed 1 night
The front desk clerk was amazingly efficient. Best check in ever!!
The front desk clerk was amazingly efficient. Best check in ever!!
10
LeeAnn
Jun 20, 2023
·
Stayed 1 night
The staff went above and beyond!!
The staff went above and beyond!!
4
SABRINA Kaye
Apr 21, 2024
·
Stayed 2 nights
Couldn’t get a receipt at checkout. Asked two staff and they couldn’t print one. Had to keep calling asking for the manager.
Couldn’t get a receipt at checkout. Asked two staff and they couldn’t print one. Had to keep calling asking for the manager.
8
Quentin
Jul 14, 2025
·
Stayed 2 nights
Charge my card. Then was supposed to charge another card and they failed to do that. But over all nice hotel.
Charge my card. Then was supposed to charge another card and they failed to do that. But over all nice hotel.
10
Nancy
Aug 24, 2025
·
Stayed 1 night
After traveling all day, i needed a quiet room so that i could fall asleep without interruption from the additional guests checking in. The desk attendant gave me the most quiet and clean room. It was a wondwrful room
After traveling all day, i needed a quiet room so that i could fall asleep without interruption from the additional guests checking in. The desk attendant gave me the most quiet and clean room. It was a wondwrful room
10
Nathan
Jul 5, 2024
·
Stayed 1 night
It was clean and the staff are very helpful and always ready to help or provide support.
It was clean and the staff are very helpful and always ready to help or provide support.
10
Destiny
Oct 1, 2025
·
Stayed 1 night
Clean and comfortable stay for the night. Conveniently located right off of the highway but still quiet. Looks to be newly remodeled. Friendly and quick check in.
Clean and comfortable stay for the night. Conveniently located right off of the highway but still quiet. Looks to be newly remodeled. Friendly and quick check in.
10
Vanessa
Sep 19, 2025
·
Stayed 1 night
Amazing service from check-in to check out. The room was nice and beds were super comfy. My girls and I were surprised at how quiet it was.
Amazing service from check-in to check out. The room was nice and beds were super comfy. My girls and I were surprised at how quiet it was.
4
John
Apr 18, 2024
·
Stayed 1 night
Had booked my room months in Advance. To show up and they told me that the Hotel was overbooked and I was not given the room I had booked. Received a downgraded room with shower head leaking and bathroom light not working and remote to TV was broke. Disaster stay. The only great thing was when I could check out.
Had booked my room months in Advance. To show up and they told me that the Hotel was overbooked and I was not given the room I had booked. Received a downgraded room with shower head leaking and bathroom light not working and remote to TV was broke. Disaster stay. The only great thing was when I could check out.
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AI-generated summary based on recent guest reviews
Location
Convenient off the interstate and generally quiet. A few guests found the entrance hard to spot or access, and nearby dining can be limited.
Related guest reviews
8
Bridgette
Feb 23, 2023
·
Stayed 1 night
I was traveling with my two young daughters. I was a little concerned with how little parking there was in the front. It was a bit scary, when we got back from dinner, that we had to park behind the building in the dark. There were no clear entrances into the building from the back parking lot (I did see them the next morning), so we had to walk around the building in the dark to the front. So I guess just know that the entrances are there, just not obvious? Our room was a good size and the beds and pillows were comfortable. The shower pressure was good and the water was hot. A warning to parents with small kids, it’s very difficult to wash their hands in the bathroom. There’s a decorative part on the front of the sink (at least in our room) that pushed so far out that my girls couldn’t reach the sink to wash their hands or brush their teeth. So I had to hold them up, which was inconvenient. I guess you could bring one of those little folding stools to get around this annoyance though. The staff was friendly enough and the breakfast the next day was fine. There is a station for fresh pancakes, although we didn’t use that. Be warned, the coffee at breakfast was the worst I’ve ever had. Overall, it was a good place to stay for the price.
I was traveling with my two young daughters. I was a little concerned with how little parking there was in the front. It was a bit scary, when we got back from dinner, that we had to park behind the building in the dark. There were no clear entrances into the building from the back parking lot (I did see them the next morning), so we had to walk around the building in the dark to the front. So I guess just know that the entrances are there, just not obvious? Our room was a good size and the beds and pillows were comfortable. The shower pressure was good and the water was hot. A warning to parents with small kids, it’s very difficult to wash their hands in the bathroom. There’s a decorative part on the front of the sink (at least in our room) that pushed so far out that my girls couldn’t reach the sink to wash their hands or brush their teeth. So I had to hold them up, which was inconvenient. I guess you could bring one of those little folding stools to get around this annoyance though. The staff was friendly enough and the breakfast the next day was fine. There is a station for fresh pancakes, although we didn’t use that. Be warned, the coffee at breakfast was the worst I’ve ever had. Overall, it was a good place to stay for the price.
8
Tom
Oct 24, 2024
·
Stayed 1 night
Clean. Near Interstate.
Clean. Near Interstate.
10
Gary
Sep 12, 2025
·
Stayed 1 night
Middle of niwhere
Middle of niwhere
8
Ricky
Feb 27, 2024
·
Stayed 4 nights
Convenient for visiting family in the area. Quiet most of the days I stayed. Noisy kids on one weekend day. Staff was friendly and helpful. Breakfast was hot and tasty!
Convenient for visiting family in the area. Quiet most of the days I stayed. Noisy kids on one weekend day. Staff was friendly and helpful. Breakfast was hot and tasty!
6
Roy
Jul 2, 2024
·
Stayed 1 night
Very difficult to get to the hotel. Room was very stuffy. Would not stay there again.
Very difficult to get to the hotel. Room was very stuffy. Would not stay there again.
10
Destiny
Oct 1, 2025
·
Stayed 1 night
Clean and comfortable stay for the night. Conveniently located right off of the highway but still quiet. Looks to be newly remodeled. Friendly and quick check in.
Clean and comfortable stay for the night. Conveniently located right off of the highway but still quiet. Looks to be newly remodeled. Friendly and quick check in.
10
Heather
Feb 26, 2025
·
Stayed 1 night
Overall the hotel was good. They were doing some painting so some construction equipment was visible. Not many places for dinner in the area that were close by. Staff was excellent and friendly. Bed and breakfast was fantastic.
Overall the hotel was good. They were doing some painting so some construction equipment was visible. Not many places for dinner in the area that were close by. Staff was excellent and friendly. Bed and breakfast was fantastic.
10
anthony
Mar 19, 2024
·
Stayed 3 nights
Easy to get in and out .Good location
Easy to get in and out .Good location
6
Stephanie
Jun 30, 2024
·
Stayed 1 night
Location wasn’t bad. It was close to the interstate, but it needs to be updated, and our shower curtain was dirty.
Location wasn’t bad. It was close to the interstate, but it needs to be updated, and our shower curtain was dirty.
10
Paul
Jan 30, 2025
·
Stayed 1 night
Entrance was not well marked.
Entrance was not well marked.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for hot options and variety, but several reviews cite sparse or missing items, cold food, or temporary reductions during renovation; coffee quality and equipment uptime vary.
Related guest reviews
4
John
Jun 30, 2025
·
Stayed 1 night
While convenient to my destination, I would not stay here again. Half of the lights in my first room were not working, including any in the bathroom. The second room had an AC unit thay seemwd to do little to reduce humidity, and the safety rail in the shower litterally fell off when I touched it lightly. Biggest disappointment, however, was the breakfast: sausage and " french toast" pieces that were overcooked, and no eggs of any kind (employee told me she hadn't had any eggs " in a while"). Fruit selection was limited to a couple of apples. Honestly the worst breakfast buffet I've ever had in a major hotel chain. I dont normally write reviews, but this was an uncomfortable night.
While convenient to my destination, I would not stay here again. Half of the lights in my first room were not working, including any in the bathroom. The second room had an AC unit thay seemwd to do little to reduce humidity, and the safety rail in the shower litterally fell off when I touched it lightly. Biggest disappointment, however, was the breakfast: sausage and " french toast" pieces that were overcooked, and no eggs of any kind (employee told me she hadn't had any eggs " in a while"). Fruit selection was limited to a couple of apples. Honestly the worst breakfast buffet I've ever had in a major hotel chain. I dont normally write reviews, but this was an uncomfortable night.
10
John
Aug 9, 2025
·
Stayed 3 nights
Nice place, staff are excellent. Beeakfast was spot on worth staying eating there.
Nice place, staff are excellent. Beeakfast was spot on worth staying eating there.
8
Patricia
Jan 11, 2023
·
Stayed 19,365 nights
The hotel property was neat and clean. Rooms looked great although the bathroom renovations weren’t to my liking. Beds were comfortable. Liked the closet and mini fridge plus the sofa seating. Breakfast area was nice except I was disappointed that the pancake machine was out of order. The staff members were all so friendly! Great place to stay! 👍
The hotel property was neat and clean. Rooms looked great although the bathroom renovations weren’t to my liking. Beds were comfortable. Liked the closet and mini fridge plus the sofa seating. Breakfast area was nice except I was disappointed that the pancake machine was out of order. The staff members were all so friendly! Great place to stay! 👍
6
Michael
Jul 20, 2024
·
Stayed 1 night
Room and front desk staff were fine, but breakfast was not. Few eggs, no breakfast meat, juice machine put out mostly water, tables were dirty, and no staff seemed to be paying attention.
Room and front desk staff were fine, but breakfast was not. Few eggs, no breakfast meat, juice machine put out mostly water, tables were dirty, and no staff seemed to be paying attention.
10
Debra
Aug 12, 2025
·
Stayed 1 night
Hotel was very clean, bed was comfortable and breakfast was hot and plentiful
Hotel was very clean, bed was comfortable and breakfast was hot and plentiful
10
Dustin
Jan 23, 2023
·
Stayed 1 night
Comfy room, clean, friendly staff, delicious breakfast!
Comfy room, clean, friendly staff, delicious breakfast!
4
Nancy
Apr 30, 2023
·
Stayed 1 night
The worst HIE we’ve stayed in. Hall and elevator floors dirty. At (poor) breakfast, attendants no where to be found. Every table dirty, food and coffee never replenished while we were there. Lots of staff coming to get coffee, though. Not much left to eat for folks arriving after 9:30, and there were many. A very disappointing overnight.
The worst HIE we’ve stayed in. Hall and elevator floors dirty. At (poor) breakfast, attendants no where to be found. Every table dirty, food and coffee never replenished while we were there. Lots of staff coming to get coffee, though. Not much left to eat for folks arriving after 9:30, and there were many. A very disappointing overnight.
8
Scott
Aug 4, 2025
·
Stayed 1 night
Friendly and clean. Breakfast is better than other hotels
Friendly and clean. Breakfast is better than other hotels
10
Stephen
Aug 22, 2023
·
Stayed 1 night
Good Value, excellent breakfast, good staff
Good Value, excellent breakfast, good staff
8
anthony
May 20, 2025
·
Stayed 4 nights
the hotel was under construction was not told that for like two days after i booked my stay . ,no hot breakfast . had to go buy hot breakfast out cost me like $20 extra dollars a day . wish i knew that before i booked room . but was ok . they could have offered a Discount . pool was closed and exercise room was down too ..but it will be nice next time .
the hotel was under construction was not told that for like two days after i booked my stay . ,no hot breakfast . had to go buy hot breakfast out cost me like $20 extra dollars a day . wish i knew that before i booked room . but was ok . they could have offered a Discount . pool was closed and exercise room was down too ..but it will be nice next time .
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AI-generated summary based on recent guest reviews
6
Jessica
4 weeks ago
·
Stayed 1 night
The room smelled like it had been smoked in.
The room smelled like it had been smoked in.
4
HILARY
Aug 9, 2026
·
Stayed 1 night
This is the second time we stayed in a week and the breakfast was good both times! The first time we had no real complaints. The second time was rough. The man who checked us in was not very friendly. The door to the room had to be pushed hard and manually locked. The bathroom also did not lock. The remote to the T.V. did not work properly. The bathroom was not very clean, mostly because the floor looked like it had not been swept.
This is the second time we stayed in a week and the breakfast was good both times! The first time we had no real complaints. The second time was rough. The man who checked us in was not very friendly. The door to the room had to be pushed hard and manually locked. The bathroom also did not lock. The remote to the T.V. did not work properly. The bathroom was not very clean, mostly because the floor looked like it had not been swept.
10
LTanya
Aug 3, 2026
·
Stayed 1 night
Nice and clean. Great breakfast and a good location.
Nice and clean. Great breakfast and a good location.
10
Trisha
Jun 28, 2026
·
Stayed 2 nights
This was nice! The staff is friendly and the pool was deep! My teenagers had fun
This was nice! The staff is friendly and the pool was deep! My teenagers had fun
6
Ernesto
Jun 15, 2026
·
Stayed 3 nights
The bathroom was not clean, the air conditioner was not working properly and the breakfast was not ready by 6:00 on it’s entirety
The bathroom was not clean, the air conditioner was not working properly and the breakfast was not ready by 6:00 on it’s entirety
FAQs about Holiday Inn Express Hotel & Suites Ashland by IHG
Is parking available at the property?
Free self parking is available on-site. Limited parking is provided, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is from 3:00 PM until 11:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for ease of access.
Where is the property located in relation to key landmarks?
The hotel is located in Ashland, within a 5-minute drive of King's Daughters Family Care and Sandy's Racing and Gaming. It is 1.8 miles from Camp Landing Entertainment District and 3.5 miles from Sandy Creek Golf Course.
Does the property have a swimming pool?
Yes, there is an indoor pool available, with access from 8 AM to 11 PM. An outdoor heated pool is also available.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, though specific age details are not provided.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds at a fee of USD 10.00 per night. Advance request or confirmation may be required for availability.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-29: 214.65151221972656USD
- 2026-09-30: 163.63588849749755USD
- 2026-10-01: 143.6723758082428USD
- 2026-10-02: 138.68420728807067USD
- 2026-10-03: 136.6932649266815USD
- 2026-10-04: 118.580633091156USD
- 2026-10-05: 159.60933241918946USD
- 2026-10-06: 158.16489505471802USD
- 2026-10-07: 158.64771997732544USD
- 2026-10-08: 152.2460790703125USD
- 2026-10-09: 179.4542095632019USD
- 2026-10-10: 180.96390384191895USD
- 2026-10-11: 124.71515558033752USD
- 2026-10-12: 143.6723758082428USD
- 2026-10-13: 146.9537710496521USD
- 2026-10-14: 171.96371736108398USD
- 2026-10-15: 155.25633581845094USD
- 2026-10-16: 168.61324440097047USD
- 2026-10-17: 168.31627865579225USD
- 2026-10-18: 131.7050877425537USD
- 2026-10-19: 143.6723758082428USD
- 2026-10-20: 143.6723758082428USD
- 2026-10-21: 146.9537710496521USD
- 2026-10-22: 139.6904910854645USD
- 2026-10-23: 144.27108980213927USD
- 2026-10-24: 128.23095414289855USD
- 2026-10-25: 120.95555330470276USD
- 2026-10-26: 164.13363275180055USD
- 2026-10-27: 143.6723758082428USD
- 2026-10-28: 158.96814771450806USD
- 2026-10-29: 135.31425775556946USD
- 2026-10-30: 119.98141278291321USD
- 2026-10-31: 120.20586988293456USD
- 2026-11-01: 125.0243375030365USD
- 2026-11-02: 121.96499078196716USD
- 2026-11-03: 151.65777915115356USD
- 2026-11-04: 136.22597447662355USD
- 2026-11-05: 144.02204439587402USD
- 2026-11-06: 119.98141278291321USD
- 2026-11-07: 120.95555330470276USD
- 2026-11-08: 125.0243375030365USD
- 2026-11-09: 124.71515558033752USD
- 2026-11-10: 155.6504764906311USD
- 2026-11-11: 152.2460790703125USD
- 2026-11-12: 149.60239428735352USD
- 2026-11-13: 129.10820564822387USD
- 2026-11-14: 151.65777915115356USD
- 2026-11-15: 97.7833446262207USD
- 2026-11-16: 133.70685138459777USD
- 2026-11-17: 143.6723758082428USD
- 2026-11-18: 151.04480428619385USD
- 2026-11-19: 128.70785291981505USD
- 2026-11-20: 112.74786751464843USD
- 2026-11-21: 125.33094623089599USD
- 2026-11-22: 94.07197459190368USD
- 2026-11-23: 133.22032695291136USD
- 2026-11-24: 130.6987952812042USD
- 2026-11-25: 136.22597447662355USD
- 2026-11-26: 116.74056485412598USD
- 2026-11-27: 107.95292253424073USD
- 2026-11-28: 109.75063269190979USD
- 2026-11-29: 100.15820419207763USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Pool access available from 8 AM to 11 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 25.00 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
General
Non-Smoking Rooms
Vending Machines
Family Room
Beach Sun Loungers
Internet
Free Wi-Fi