Larkspur Landing Extended Stay Suites St Louis Riverport

Hi everything was great, except it wasn’t disclosed that the pool was under construction.

The cover on the pullout mattress was visibly dirty as were several parts of the shower. They did give us a clean cover and new bedding for the pull out. There was only 1 towel in the bathroom when we checked in and zero after the maid service. The pool was closed for maintenance for our 3 night stay. Really unfortunate since it was close to 100 degrees ourtside this week and we would have liked to take a break and swim (even inside). The desk staff just kept telling us to "check back tomorrow" The breakfast was very limited. Waffles and oatmeal were the only "hot" portions. Bagels/bread, cereal, green bananas, juice and yogurt were the only other things offered. I don't want to complain about free food, but it was less than I expected for a continental breakfast.

Pool was filthy. Absolutely the worst I have ever seen. The water was dirty and smelled horrible. Also not much for breakfast was available. No batter for waffles. No eggs. No sausage. They had an area for muffins and juice but it was empty. Ate an Apple and the kid ate a bowl of cereal with 2% skim milk, since that was all that was available.

Outside door card access did not work .

My AC was broken and they did not offer to change me rooms all the doors were locked you couldn't get into the pool you couldn't get into my room I couldn't get into the outside door but the hotel staff key worked for the doors but the customers did not

Friendly staff, small gym but available , cleaning service fair, door key requires rekeying often

The swimming pool was to cold is the only issue we had

Several issues. Only made complaint about major issue that our lock broke and it locked us out. This lead to a very late night of us waiting as they worked to fix the door. They did offer another room but couldn’t guarantee we could get in first thing in the morning which we had an early time we had to be at an event for. Everything including car keys was locked in the room. Ceiling fan smoked when on and the ac in the living room was making a hot burning smell if it was turned on. Elevators breaking down. Pool shut down. External door locks to polarizing lot stopped working because of the rain (was told by staff this is why) leading to being locked out when I was loading my car and was forced to go to front door to get in which is a very long walk for loading items. You get what you pay for, but honestly these problems were probably due to the age of the hotel, the bed was super comfortable, loved the kitchen space and living room being separated by a door to the bedroom and that the bathroom sink is not with the shower and tub, Had high hopes as it initially appears very nice. Staff were extremely nice and helpful though!!! They deserve praise as it felt they were short staffed and they were constantly helping people. The building is a very long building so they had to run all over.

Clean large room. Parking was good. Channels on tv were good but no option for Netflix or Prime. Room was quiet. Hallway wall with multiple scratches.

We had a good stay here, the place is a little dated in places, but the room was spacious and clean. Breakfast was very good, my only complaint is that the pool was closed. It had been for some time, and is not scheduled to open until June 1st. This WAS NOT disclosed in the listing, and I would not have stayed here if I would’ve known that. If you don’t care about the pool, don’t hesitate to stay here!

The hotel is well located (at least for us who planned several day trips from St. Louis and didn't need to be right downtown). We also found the rooms spacious. Unfortunately, it is not well maintained and quite filthy. The first room we checked into had wet towels, missing furniture, dirty dishes, no soap, and a beeping smoke alarm. We had to change rooms, although the second one wasn't much better. The dishes were absolutely filthy (see photo) and when we notified the desk, the replacement dishes they gave us were just as dirty and encrusted with food. The sheets had what appeared to be blood stains (see photo). The smoke alarm at least wasn't beeping...because it was disconnected and hanging from the ceiling. The breakfast was minimal at best and on the last day they didn't have any oatmeal or bread left (and this was an hour before it should have finished). I know hotel breakfasts are often minimal, but this one was particularly scarce. The hotel itself is in need of a lot of updates and basic cleaning. There was a sign at the front desk saying that the Hilton had disowned the hotel and that they weren't responsible for any reservations made with them. It is obvious why the Hilton disowned it as it is in serious need of repairs. While the location itself is good, the direct environment is quite sketchy. We saw drug use nearly every time we went to our car in the parking lot and the folks hanging around (not sure if they were even guests) didn't inspire feeling safe.

Property is clean and nice but there are bed bugs. I stayed in July and contacted them about the issue and they said pest control did not find any so I decided to try again in August since I travel here for business a lot and once again had the same issue. Mann’s

This room was disgusting and seemed like the housekeeper may have skipped it. Old wash cloth hanging from the shower, pee spots on the floor in front of the toilet, and a dishwasher full of dirth dishes. Never again!

Booked one night for a concert nearby. Wasn’t pleased from the moment we walked into the room. Would be wonderful if their wasn’t roaches. Found 2 dead ones as walking into the room and didn’t think much of it, a lot of people are in and out, so they have pest control come spray. As I walked through the room turning lights on, the fan didn’t work or light & was dusty. The walls were dirty as well, whatever. I inspected the bed for bed bugs & found nothing. Since we had a studio room I decided to check the cabinets out, low and behold live roaches and feces. We instantly grabbed our bags and went back up front. Someone other than the manager on duty kept apologizing and refunded the full amount. As she was doing that the manager on duty, who also checked us in, didn’t seemed bothered one bit. To me I felt like he knows about the problem and had zero sympathy.

Bed bugs

They checked us into a room that was not clean. We returned to the desk and they got us into a different room. The hotel was dirty and musty smelling. It’s old and in desperate need of some TLC.

We got to our hotel on a Friday around 6pm. The check in went smooth and then we got to our room. There was still a “Do not disturb” sign on our door, there were no towels, washcloths, or hand towels, the fridge had leftover food, and the dishwasher was full of dirty dishes. We had to ask three separate times for the front desk to bring us towels so we could at least shower. The bedding did not look like it was very clean. There were stains left behind on the pillow case. Overall it was a hotel that we got to have a nights sleep in, but the cleaning was not even bare minimum.

Unsanitary conditions. Dirty sheets.

What we liked: Centralized location had us within 30 minutes of everything we wanted to do in any direction, quick access to the highway, and the fact that it was pet friendly was nice. What we DID NOT LIKE: Their website says it is newly remodeled but it is not, the only part that was newly remodeled that we saw during our stay was the lobby. As soon as you turn the corner to the hallway where the rooms are located, there are scratches and gouged chunks in the walls running the ENTIRE length of the hallway from the house keepers cleaning carts being shoved down the hallway against the walls, the carpet also had stains all over it the length of the hallway. The door to our room was in desperate need of repair, the lock would stick requiring me to literally throw my shoulder into the door to get it to open most of the time, my wife had teouble getting into the room at all without my assistance. In addition to this we had to keep getting our door keys reset at the front desk as they would randomly stop working on several occasions. Our room had stains in the carpet, there was some kind of pinkish purple paint or nail polish smeared on the wall above the couch, the shower had rust stains running down the shower wall and in the base of the tub, we found a roach trapped in the tub, and the lights in the bedroom would not stay on, only flicker constantly. One night fire alarms went off 3 times, no muster points, evacuation plans or guest safety checks.

We got to our room and immediately had to leave for a concert we were in town for. When we got back it was late so we didn’t really inspect anything until I woke up because the sheet on the bed rolled up onto me. I got up to fix it and it was so disgusting. Blood stains and pee stains all over the fitted sheet under the sheet i was laying on. Then i looked around the room. Food from previous party all over the floor, pubes on the bloody pee stained sheet on our bed, hair all over the bathroom floor, clipped toenails on the floor, dust caked on the ceiling fan, the lamp shades and the baseboards. Used dirty rags hanging in the shower. I couldn’t go back to sleep after that. I was horrified. I tried to complain to the desk the next morning but the woman working was on the phone and didn’t look up to acknowledge us. This was a horrible experience. I shouldn’t have to inspect a hotel room. It should at least be vacuumed. I have more pictures with the toenails, pubes and pee stains but it won’t let me upload enough photos.

Room was clean but the smell was VERY nauseating in our room of an agent used to cover up smoke. Marijuana all throughout the halls …… not great for a family to experience It was our 2nd try for a room bc the first room the door lock pad was broken….

Late night banging All night long People in and out of the rooms

It was nice having a kitchenette sitting area with separate sleeping areas. One king and then another area with 2 queen beds. It was nice for a family needing 2rooms to have a gathering space.

Clean room. Separate ac units for living room and bedroom. Big bathroom. Very pleased.

The room was spacious. I had a 1 bedroom. Beds are very comfortable. Full kitchen is always a plus. Property is clean and quiet. Carpets are definitely dated but what hotel is not. GREAT hotel for the price for sure.

I read several negative reviews prior to staying, so my expectations were rather low but we stayed anyway to be walking distance for a concert at the Amphitheater. And I’m glad we did. We were pleasantly surprised. Our room appeared to have been recently updated with new flooring, new sofa and the king bed was clean and comfortable. It was clean and well stocked by hotel staff who were very accommodating in providing extra coffee packets. I was also impressed with the sound proofing because once we were in our room, we heard nothing from the other rooms or hallway. There was even a big group staying right across from us and our room was quiet. The breakfast was a normal hotel breakfast, but the attendant was very personable, kept it clean and well stocked. It was an easy walk to the concert venue and we wouldn’t hesitate to stay here again

Late night noise All night people were slamming the doors

The room exceeded our expectations, it was clean and recently updated. The blackout curtains were a nice touch as well.

Clean large room. Parking was good. Channels on tv were good but no option for Netflix or Prime. Room was quiet. Hallway wall with multiple scratches.

Basically its called an extended stay for a reason. Large fridge, kitchenette, sofa couch, roomy. Our stay coincided with a concert at Riverport. We walked to and fro the venue. They have a continental breakfast( no protein) Waffles, cereal, oats, bagels, coffee and condiments. (At least they had something) We felt very comfortable with our stay. Would stay again.

Our stay was disappointing. When we first arrived and I went to check in the front desk, the worker said we had about 10 minutes for our second room we had reserved. she said she would call our room that was ready when we can come back to check into the other room. An hour and half went by and we didn't get a call yet, so we walked up there and asked about it and she said it wasn't ready yet and our best bet is to check in after the concert. Which is irritating, because all 5 of us, 4 being woman had to get ready for our concert with one bathroom. That's not all. So, after the concert we went to finally check into the other room, and it wasn't even the correct room we reserved. We reserved a room with two queen bed, and we received one king bed. So, a person had to sleep on the couch who had no sheets or blanket because there was none in the room and when we asked the front desk, she said they didn't have any. Oh, there's more. Our first room had dirty towels one hanging on the back of the bathroom door, and one on the shower rod. so, unfortunately our stay was very disappointing.

Check in took too long, had to wait. Given an unclean room first, then after we got our room, another couple showed up because they’d given our room to someone else

Front desk staff very rude at check in and on her phone the whole time. Acted like we were inconveniencing her. All other staff (maintenance & housekeeping) very friendly. Room booked for 4 people and only given 2 towels. No blanket for the pull out sofa and when asked for one told they didn’t have any clean to give us.

The front desk is exceptional!!! The hotel and the room was very clean. For the price, Larkspur is the absolute best! This hotel is my first choice every time.

The staff was very friendly and helpful.

Check-in process was sub par. No greeting. And they gave us a key to room that already was occupied. Went to the room and it had a don't disturb sign on it the door and music/tv was on. Went back to tell the front desk and no apologies or anything. Then they have gave us a different room that had no towels. Called downstairs to get some towels and the front desk lady seemed inconvenienced when I asked her to bring us towels. Otherwise room was on par with the price we paid. Nothing fancy but good enough for 1 night stay before a flight.

When we showed up they did not have a clean room for us. We had to drive to another hotel instead that they used as an overflow. There was no apology from the staff.

Made reservation in February for our stay in June. Got to the hotel and were told they did not have our booking even though I had confirmation letter. Hotel switched ownership in April and they did not transfer over our booking. We were told they were booked full and no other option was given. Had to drive three hours back home in the middle of the night.

The staff here at Larkspur Landing have been excellent. The stay has been excellent. We couldn’t have asked for more.

My experience here was terrible. It took 2 hours to checkin because the systems were down and they could not get my door key to work in room 135 (knowing there was a known issue with keys not working for that room). The entire time during my one night stay there were nothing but customer complaints. Most of them were keys that wouldn't work. So much so that we couldn't get back into the hotel at night. We had to pry open the front doors. Would highly not recommend this hotel.

Walk away from Hollywood Amp

The hotel is well located (at least for us who planned several day trips from St. Louis and didn't need to be right downtown). We also found the rooms spacious. Unfortunately, it is not well maintained and quite filthy. The first room we checked into had wet towels, missing furniture, dirty dishes, no soap, and a beeping smoke alarm. We had to change rooms, although the second one wasn't much better. The dishes were absolutely filthy (see photo) and when we notified the desk, the replacement dishes they gave us were just as dirty and encrusted with food. The sheets had what appeared to be blood stains (see photo). The smoke alarm at least wasn't beeping...because it was disconnected and hanging from the ceiling. The breakfast was minimal at best and on the last day they didn't have any oatmeal or bread left (and this was an hour before it should have finished). I know hotel breakfasts are often minimal, but this one was particularly scarce. The hotel itself is in need of a lot of updates and basic cleaning. There was a sign at the front desk saying that the Hilton had disowned the hotel and that they weren't responsible for any reservations made with them. It is obvious why the Hilton disowned it as it is in serious need of repairs. While the location itself is good, the direct environment is quite sketchy. We saw drug use nearly every time we went to our car in the parking lot and the folks hanging around (not sure if they were even guests) didn't inspire feeling safe.

Easy walking distance to the Hollywood Casino Amphitheatre. Clean spacious rooms with kitchenette.

This place was amazing. Everyone was super friendly. The bed was so comfortable. Conveniently located, within walking distance to gas station and a couple restaurants. Easy walk to Amphitheater as well.

The hotel is a little 'worn,' but the location was great and the staff very good. Biggest concern is there is absolutely no signage marking the entrance, and the only place with the name is on the side of the building behind some trees.

Close to the casino and outdoor arena

Perfect place to stay when enjoying a concert at the amphitheater.

I would stay again. Conveniently located near Hollywood Casino Ampitheatre and St.Louis Music Park.

This was a quick stop on my trip from the West back to the East. I booked the hotel after reading the reviews which were all excellent. The hotel is conveniently located right off I-70, which is great. It is also located near the airport and there is a gas station 2 min from the hotel. Realistically, the hotel is pretty dated and would benefit from an update/renovation. My room was prepaid, so the check in was pretty easy. My room was a little dirty but the bed was recently made and the sheets were clean. There were several countertops in the room that were not cleaned and had stains from the previous tenant. Other than that, it's a very generous sized room and good for a one night stay.

We stayed here to go to a concert at Hollywood Casino Amphitheater. Easy walking distance and nice hotel.

The cover on the pullout mattress was visibly dirty as were several parts of the shower. They did give us a clean cover and new bedding for the pull out. There was only 1 towel in the bathroom when we checked in and zero after the maid service. The pool was closed for maintenance for our 3 night stay. Really unfortunate since it was close to 100 degrees ourtside this week and we would have liked to take a break and swim (even inside). The desk staff just kept telling us to "check back tomorrow" The breakfast was very limited. Waffles and oatmeal were the only "hot" portions. Bagels/bread, cereal, green bananas, juice and yogurt were the only other things offered. I don't want to complain about free food, but it was less than I expected for a continental breakfast.

For a room it was great. If you're planning on eating their breakfast think about getting something else it's not great

Lovely room, however the furniture in the room is in poor condition. Torn and damaged chairs. The breakfast was very disappointing. Nothing but junk food, cereal and waffles. How about eggs? Hard boiled? I’ve stayed at other Larkspur landing properties which had outstanding breakfasts. This place needs to step it up!!

It was close to the Casino and several dining options. However I was quite disappointed in the breakfast that was offered. It was very limited. The coffee was very watered down. I expected eggs, sausage, biscuits/gravy etc. The onky thing offered was waffles, breads, oatmeal & cold cereal. I expected more.

Everything was great, the breakfast had several options (waffles, bagels, coffee, yogurt, oatmeal, cereal, milk, tea, some fruits), mostly sweet stuff, but it was ok for a couple of days.

Breakfast is all carbohydrates cheap

The breakfast was a joke! Nothing hot!!! This did not match the pictures on the advertisement. No towels or wash clothes in room.

We enjoyed our stay. Staff very friendly. Beds are comfortable. The breakfast was just okay.

Had a Burger King, Subway and Gas Station right next to the hotel and a Dave and Busters in walking distance. Easy check in and check out, clean room and great service. Only thing lacking was breakfast, the eggs and sausage were a bit cold.

Excellent rooms and staff. Yummy breakfast!