Great Wolf Lodge Cincinnati/Mason

The pools and recreational activities are very nice. $20 to park is excessive. Prices on food and drink was high too. The room was not particularly nice for the cost.

The staff are amazing and extremely helpful. I loved using their AI to ask for towels, coffee or whatever I needed. This hotel is a great opportunity for kids to have fun with their families. I would recommend that they do a review of their beds. Mine needed to be replaced. Overall a great family experience!

There is no "value for money" here.... Yes, the staff were pleasant, and the room was clean when I arrived, although not cleaned during the 3-night visit. And absolutely Yes - I did not see nor hear an unhappy child. The suite I booked turned out to be a lot smaller than I thought I was getting. The bathroom door barely cleared the toilet and the tub. The tub and toilet were low and small, but had no mobility aides. There was no bar or hook to hang wet towels, or bathrobes. The toilet had a roll of toilet paper and one spare roll. The one small sink was in the common area of the suite opposite the bathroom but without privacy and one small bar of soap. The refrigerator was small and not sized properly under a mirrored shelf. It kept getting stuck behind the carpet gripper. There were no bottles of water, no free coffee, nor a box of cleanex provided. The room looked and felt tired. The AC was too much, and the conditioner was difficult to regulate. The tiny balcony was pleasant, but many guests used the railings to dry their towels and bathing suits - not an upscale resort look. The daily parking fee was a surprise. And finally for the privilege of being at the 'not-so-resort' hotel and destination, the cost was prohibitively expensive. That may be intentional to self select a target clientele, but the value for money was disappointing. If I were management, I would be stretching both my imagination and credibility to call the Great Wolf Lodge a "resort".

Our family had an amazing time as the lodge had everything we could ever need . Money will spent. We was also so close to kings island walking distance as I got my steps in . Very happy customer here. Thank you Great Wolf for the amazing experience as we plan to come again in the future. Everything was clean and coming out the pool to the restroom wasn’t a drag as I thought it would be lol. I can keep going with endless reason to why we enjoyed our stay but this seems like plenty. Until we meet again WOLF PACK

the family had a blast between Great Wolf and Kings Island. It was a nice 3 day getaway and will definietly be planning another one