Eternity Athens

Rating on behalf of my parents: The construction on this hotel is not yet finished and key features (such as the rooftop bar and gym) are not finished - the staff claim this was a recent flood but other reviews suggest it just is not complete. Several mechanisms were faulty - our phone didn't work and door would not lock (we raised the latter to the manager and of course it was just our fault). The room - family suite - was nice other than this. We tried to be reasonable and ask for a partial refund. This was denied and the manager on staff physically walked away from us without a resolution. Also - we have reason to believe many of the Google reviews are fake, having seen a 5-star from the manager we spoke to. There were also 5-star reviews here on Hotels before, it turns out, the hotel opened.

Had a wonderfulf time at Eternity. Great staff, great location would recommend to anyone and go again myself. Looking forward to when the rooftop bar opens.

The pluses with this property is that it is a pretty boutique hotel with a nice breakfast and cocktail area, plus outdoor seating. The suites were large and well appointed. The challenge is that it is next door to a very busy loading area so there were trucks coming and going and the air quality wasn't good. It is also not a disability friendly property so keep that in mind. The elevator malfunctioned and had to be reset a few times and the stairway has no handrails. There are no safety rails in the shower area and the marble shower floor is very slippery. My roommate fell in the shower and was told by the front desk staff that other guests had reported that they needed a safety rail in the shower as well and they had "noted it." Overall I would recommend this property, but take care especially if you are an older guest.

The hotel disappointed us. The entry and lobby is not same as seen in pictures online. It is smaller and funiture not fancy as in picture. They use fake room picture ( maybe modified by photoshop) too. They don't have the fancy sofa chair and fancy lights. The room has really bad smell maybe due to it is new construction and new furniture. We feel it is not healthy and maybe it has high VOCs (chemicals) so we tried to cancel the reservation but manager said they could not cancel it for us. Since it is expensive and we paid full already so we decided to stay. We tried to open the window to let the bad smell out during night. The street is very noisy and we barely fell asleep. There is no swimming pool no gym. The door latch does not work. We have to ask a physical key to lock the room door. The overall remodeling is kind of cheap. The painting or some material look cheap. I don't suggest to stay this kind of new hotel if you are allergy or sensitive to smell. Addionally thecthe elevator is small maybe only carry up to 3 perons at one time.The front desk and the the service people look very nice. Th breakfast is pretty good that is the only thing we like from this hotel. We rather to rate it 3.5 star rather than 5 star.

This is a brand new property and clearly has some bugs to work out. The best things about the property are the location, bed comfort and shower temperature and pressure The staff in the restaurant were very nice but the service behind the desk was spotty. We stayed there during the taxi strike and we needed transportation to meet our tour group and all they could say was a minivan would be too expensive so we should take the train. The instructions given were not particularly helpful. Also our room door was almost impossible to open. You had to slam your body weight against it to open it. The hotel has space challenges. There is no lobby so if you are waiting for someone you have to wait in the restaurant or outside. Maybe the tables shouldn’t always be set in the restaurant so people would feel comfortable just sitting there? Breakfast was good and plentiful. The location is great - easy walk to acropolis, shopping and great restaurants.

This hotel is, quite simply, not finished and not ready to open. Stay far away. After reading reviews about construction on the rooftop, we contacted the hotel in the days before the trip. Staff gave conflicting messages before landing on a 'plumbing issue' that occurred '3 days ago' and caused them to need to rip up the entire rooftop, which was untrue given the timeline of other reviews. We asked for a solution to this, and their response was find another place and that we could cancel our stay for free. When we arrived, not only was there no rooftop bar, but also the 'gym' was being used as a storage area with no gym equipment in sight. When we queried this, they claimed this was also the 'plumbing issue', but we found it funny they did not alert us to this in advance when we discussed the rooftop - we believe again this part of the hotel was just not yet constructed. The hotel is full of health and safety hazards, with wires sticking out from the floors and walls. There were building works going on in the only lounge. The digital mechanisms of the doors and lift were faulty. The phones in our two rooms did not work - a 'battery issue', we were told. After the first night, we requested a partial refund, and were told as we had been 'notified' of the rooftop bar (WE messaged THEM and no other guest we spoke to had been notified), the best they could do was that we could leave early for free. The hotel is a building site with no recognition or compensation for this.

The room was spotless with free refreshments such as water, tea coffee and crackers. There were plenty of towels and the beds were comfortable. We had some minor issues with the keyless entry but some glitches are expected with a new property. The location is spectacular!

Eternity Hotel– Athens, Greece Located in the lively heart of Athens, Hotel Eternity offers a modern retreat within walking distance of the Acropolis, Plaka, Syntagma, and Monastiraki Squares. The property features a clean, minimalist design, though it lacks the opulence, luxury and ambience expected of a true five-star hotel. Rooms are tastefully appointed and spotless, but the curved headboard design makes it awkward and uncomfortable to reach the bedside table. Service is among the hotel’s greatest strengths—professional, courteous, and genuinely attentive without being intrusive. The staff’s sincerity adds warmth to the overall experience. Where the hotel falls short of its five-star rating is in its limited amenities and scale. The reception area is compact, and the absence of a proper lounge gives it more of a four-star boutique feel. Breakfast is served on a cramped section of the bar counter; while varied and somewhat adequate, it lacks the presentation and refinement associated with five-star luxury hotels. Overall, Eternity Hotel delivers a polished and comfortable stay with excellent service and an enviable location, but it doesn’t embody the grandeur or full luxury experience of a true five-star property.

It was a scam for showing in the webpage pictures of a terrace that not exist! Also the rooftop under construction the sexo d day the electricity went off in my room and the second time explotes my converter it seems that they had electrical problems because in the third day the elevator was not working so have to come down 3 floors with heels then the last day as we were leaving have to come down with the luggage also when we were getting to the hotel in a taxi we couldn’t find it bc they have a kiosk in front of their door accompanied next to it with garbage and recycling bins super not appropriate for the bad smell coming from there all these big things for me doesn’t qualify to be in a range of 5 stars ! They are not at all

Staff was amazing!! Breakfast was to die for!! The hotel was in an excellent location in the heart of Athens right across from the acropolis. One issue was that there were some problems with the door handles and locks on the rooms. Otherwise I would have given 5 stars!! They also helped arrange transportation from the airport and then to the port to leave for our cruise which was extremely helpful! Service was above and beyond!

Bra frukost, trevlig personal. Bra städning, överlag rent och fräscht. Hotellet ligger väldigt centralt och bra. Väldigt fräscha badrum. Det enda minuset var att rummen saknade fönster.

Great location. Very good breakfast. Bathrooms a major slip hazard

Very nice. Clean, nice linen,nice staff and breakfast.

The pluses with this property is that it is a pretty boutique hotel with a nice breakfast and cocktail area, plus outdoor seating. The suites were large and well appointed. The challenge is that it is next door to a very busy loading area so there were trucks coming and going and the air quality wasn't good. It is also not a disability friendly property so keep that in mind. The elevator malfunctioned and had to be reset a few times and the stairway has no handrails. There are no safety rails in the shower area and the marble shower floor is very slippery. My roommate fell in the shower and was told by the front desk staff that other guests had reported that they needed a safety rail in the shower as well and they had "noted it." Overall I would recommend this property, but take care especially if you are an older guest.

Found the lack of safety bars and slippery marble surfaces distressing in the bathroom particularly. Staff was wonderful as was the food! A wonderful location, access to all amenities was great.

Excellent location and spotlessly clean. Friendly staff and a very good free breakfast. in, spotlessly clean

The room was spotless with free refreshments such as water, tea coffee and crackers. There were plenty of towels and the beds were comfortable. We had some minor issues with the keyless entry but some glitches are expected with a new property. The location is spectacular!

Centrally located hotel in the heart of Athens. Exceptionally friendly and helpful staff. Extensive breakfast buffet. Special thanks to Chris for his hospitable and professional service! Both the room and bathroom are spacious. Excellent, efficient housekeeping. A wide selection of restaurants and rooftop bars nearby, as well as many luxurious shops within walking distance.

Very friendly staff, spotless rooms, and a healthy breakfast to start the day. Great stay overall!

Bedroom, amazing. Bathroom, same. Whole hotel, so spotless. Perfect location. Outstanding breakfast. Fabulous staff in every respect. You want to stay here in old town Athens!!! Had a fabulous vacation at this hotel.

Bra frukost, trevlig personal. Bra städning, överlag rent och fräscht. Hotellet ligger väldigt centralt och bra. Väldigt fräscha badrum. Det enda minuset var att rummen saknade fönster.

Great staff and great breakfast. Room was a bit small and had no windows.

This stay was great ! The staff was super friendly. The room was nice and modern, and always very clean. However, You could hear through the door when the elevator opened or other people open/closed their doors. Breakfast was excellent. You cannot beat this location. You can walk anywhere from this hotel. 10/10

Loved my stay here. The staff is amazing and the location is great. My only complaint is that the rooms are made for minimalist aesthetics, not comfort—no luggage stand, no drawers, and the headboard curves out so you can’t reach your glass of water on the nightstand. Otherwise, wonderful stay!

The staff couldn’t have been more friendly or helpful. The area is wonderfully vibrant with lots of shopping/dining options that are reasonably priced but know that also means that the evenings can be loud; particularly if your room faces the street.

The room was very modern with high level flooring and finishes. The bed and linens were very comfortable and breakfast was included. The location was excellent for restaurants, shopping and activities. The staff was friendly and efficient. The restaurant offered good value and choices.

La chambre était petite. Elle manquait d'équipements de base comme un miroir ou des crochets pour les serviettes. Le placard était très petit

Room was very clean and comfortable with a view of the Acropolis. Great shower and high quality toiletries. Complimentary water and bottle of wine were a nice touch. Staff contacted us before arrival to make sure our arrival and check-in went smoothly. Breakfast buffet was included and had plenty of choice. Small outdoor seating area to enjoy an ouzo or glass of wine with a snack and watch the world go by.

New hotel, very clean, good security to reach your floor and to access your room. Staff was very friendly, nice breakfast, good variety. Central location to Monastiraki Square and Syntagma Square, close to eateries, ice cream shops, market and shopping. The room was comfortable with coffee maker & supplies including various teas, mini fridge, mini bar, toiletries, hair dryer and a clothes steamer. The only critique I have is the lack of storage, one small closet and two small drawers.

All the staff were very attentive and helpful. We got an inside room with no window, it was OK for one night. Great location down town.

The hotel has recently opened.Staff went out of the way to help.Taxi strike in Athens ,staff organised private transport to airport.Great location close to centre of Athens, staff outstanding.Highly recommended.

Rating on behalf of my parents: The construction on this hotel is not yet finished and key features (such as the rooftop bar and gym) are not finished - the staff claim this was a recent flood but other reviews suggest it just is not complete. Several mechanisms were faulty - our phone didn't work and door would not lock (we raised the latter to the manager and of course it was just our fault). The room - family suite - was nice other than this. We tried to be reasonable and ask for a partial refund. This was denied and the manager on staff physically walked away from us without a resolution. Also - we have reason to believe many of the Google reviews are fake, having seen a 5-star from the manager we spoke to. There were also 5-star reviews here on Hotels before, it turns out, the hotel opened.

Loved this hotel. Rooms were very clean, hotel itself was clean, staff was friendly and helpful. They let us check in 3 hours early for no additional cost. Water and coffee was restock daily in our room and towels were changed everyday as well. We received an email from them a few days before we arrived asking if there was anything they could do to make our stay better. I asked for a 2nd blanket for the pull out bed as our kids would be sharing a bed and don't do well with sharing blankets. Not only did we have an extra blanket for them, but also extra pillows as well. Nice Central location, about a 20 minute walk from everything. Easy to get to by Metro from the airport. Breakfast was great although the selection was the same every day but I'm not going to complain to much about that. Rooms were a decent size and I would stay here again in the future if we come back to Greece.

This new 5 Star hotel has issues. When we checked in everything was very nice, the staff was welcoming and we got a drink while checking in. When we got to our room, 603, which was on the 6th floor it was quite hot in the room and we were shocked to see that the very small window in the room, was permanently shaded, and opened into a maintenance shaft that was closed on the top, meaning no light AND no air. The AC unit in the room blasted hot air no matter what setting we tried. We tried to call the reception to ask for a different room, but the phone in the room did not work. We were really late for a dinner so we decided to bring it up with the reception on the way out. We showered, and the condition in the room became unbearable, we had to open the door into the hallway to try to cool the room down. I went down to the reception to explain the situation and was met with a MEH, nothing we can do about it. Didn't offer us a phone number to the reception if we needed room service or anything else. That the phone didn't work was out of his hands and that this is what we had paid for. It was obvious that the staff has heard these complaints before and are instructed to insist that this is described, as the other staffer that we checked out with said exactly the same thing. It is not. There is NO indication that the room you purchase at a 5 start luxury hotel, will not have a window and feel like a dungeon. He would attempt to turn off the heat from his side somehow, so that

Staff in reception excellent.

First of all, the staff are very helpful and kind. They are young and fresh minded. We really appreciated the service particularly the attitude of ms Eleni who guided us throughout our short stay and made us feel at home. The hotel is perfectly located in the heart of Athens and accessing the places to visit is very easy. The room is clean and tidy.

We love their fancy breakfast 🍳 and especially their cappuccino 👍. Room was clean and comfortable! Staffs were friendly and helpful!

The service at the Eternity was truly remarkable and everyone we interacted with from the front desk to the wait staff was very kind, hospitable, and helpful.

Eternity Hotel– Athens, Greece Located in the lively heart of Athens, Hotel Eternity offers a modern retreat within walking distance of the Acropolis, Plaka, Syntagma, and Monastiraki Squares. The property features a clean, minimalist design, though it lacks the opulence, luxury and ambience expected of a true five-star hotel. Rooms are tastefully appointed and spotless, but the curved headboard design makes it awkward and uncomfortable to reach the bedside table. Service is among the hotel’s greatest strengths—professional, courteous, and genuinely attentive without being intrusive. The staff’s sincerity adds warmth to the overall experience. Where the hotel falls short of its five-star rating is in its limited amenities and scale. The reception area is compact, and the absence of a proper lounge gives it more of a four-star boutique feel. Breakfast is served on a cramped section of the bar counter; while varied and somewhat adequate, it lacks the presentation and refinement associated with five-star luxury hotels. Overall, Eternity Hotel delivers a polished and comfortable stay with excellent service and an enviable location, but it doesn’t embody the grandeur or full luxury experience of a true five-star property.

Staff was amazing!! Breakfast was to die for!! The hotel was in an excellent location in the heart of Athens right across from the acropolis. One issue was that there were some problems with the door handles and locks on the rooms. Otherwise I would have given 5 stars!! They also helped arrange transportation from the airport and then to the port to leave for our cruise which was extremely helpful! Service was above and beyond!

Very cenral location , perfect to explore Athens

Hotel was nice and service was great. The location in the center of Athens is walkable to shopping, dining, and tourist sites.

Excellent hotel with great service! The hotel is within walking distance of archaeological sites, shopping & restaurants. Also very close to the metro.

The personnel was friendly and helpful. The room was as described, clean and spacious. The hotel was conveniently within walking distance of everything.

Clean, modern and great location. Good breakfast spread.

The staff couldn’t have been more friendly or helpful. The area is wonderfully vibrant with lots of shopping/dining options that are reasonably priced but know that also means that the evenings can be loud; particularly if your room faces the street.

The room was spotless with free refreshments such as water, tea coffee and crackers. There were plenty of towels and the beds were comfortable. We had some minor issues with the keyless entry but some glitches are expected with a new property. The location is spectacular!

All the staff were very attentive and helpful. We got an inside room with no window, it was OK for one night. Great location down town.

Situated in a great location, close to the flea market, acropolis, and Ermou Street. . The staff were friendly and helpful. The pictures online didn’t really match the description of the rooms. However, still a great place to stay.

Walk to everything! Staff was excellent! Beautiful new room! Amazing breakfast!

Loved this hotel. Rooms were very clean, hotel itself was clean, staff was friendly and helpful. They let us check in 3 hours early for no additional cost. Water and coffee was restock daily in our room and towels were changed everyday as well. We received an email from them a few days before we arrived asking if there was anything they could do to make our stay better. I asked for a 2nd blanket for the pull out bed as our kids would be sharing a bed and don't do well with sharing blankets. Not only did we have an extra blanket for them, but also extra pillows as well. Nice Central location, about a 20 minute walk from everything. Easy to get to by Metro from the airport. Breakfast was great although the selection was the same every day but I'm not going to complain to much about that. Rooms were a decent size and I would stay here again in the future if we come back to Greece.

Clean, modern and great location. Good breakfast spread.

New hotel, very clean, good security to reach your floor and to access your room. Staff was very friendly, nice breakfast, good variety. Central location to Monastiraki Square and Syntagma Square, close to eateries, ice cream shops, market and shopping. The room was comfortable with coffee maker & supplies including various teas, mini fridge, mini bar, toiletries, hair dryer and a clothes steamer. The only critique I have is the lack of storage, one small closet and two small drawers.

We love their fancy breakfast 🍳 and especially their cappuccino 👍. Room was clean and comfortable! Staffs were friendly and helpful!

Small hotel, very nice ambience with a view of the Acropolis and helpful staff. Good restaurant for dinner as well as a varied breakfast menu including fresh orange juice.

Wonderful staff, beautiful room, and breakfast was out of this world the best ever!

Eternity Hotel– Athens, Greece Located in the lively heart of Athens, Hotel Eternity offers a modern retreat within walking distance of the Acropolis, Plaka, Syntagma, and Monastiraki Squares. The property features a clean, minimalist design, though it lacks the opulence, luxury and ambience expected of a true five-star hotel. Rooms are tastefully appointed and spotless, but the curved headboard design makes it awkward and uncomfortable to reach the bedside table. Service is among the hotel’s greatest strengths—professional, courteous, and genuinely attentive without being intrusive. The staff’s sincerity adds warmth to the overall experience. Where the hotel falls short of its five-star rating is in its limited amenities and scale. The reception area is compact, and the absence of a proper lounge gives it more of a four-star boutique feel. Breakfast is served on a cramped section of the bar counter; while varied and somewhat adequate, it lacks the presentation and refinement associated with five-star luxury hotels. Overall, Eternity Hotel delivers a polished and comfortable stay with excellent service and an enviable location, but it doesn’t embody the grandeur or full luxury experience of a true five-star property.

Great service. Breakfast is 10/10

Mycket trevligt, trevlig personal, centralt. Stort utbud av restauranger när intill. MEN; Frukosten på hotellet var under all kritik. Så mycket sötsaker, ex.vis kakor m m. Jag som är laktosintolerant fick inte youghurt eller mjölk som var laktosfri. Fick gå och köpa det i supermarket. Killen i baren fattade inte vad jag sa, han sa om och om igen;outley, soyamjölk och där slutade diskussionen. Men det var inte det jag frågade efter. Jag sa Regular milk without laktos. Vi visade nästa dag yoghurten som vi köpt i affären. Skulle viljan funnits tycker vi att de skulle kunnat löst problemet. Annars inget att klaga på. Vi rekommenderar hotellet förutom frukosten.

The property looked beautiful however the tiles in the bathroom and shower were very slippery. The floor waste overflowed with suds from the room above. We could hear the trickling of the shower above too and footsteps. We could hear noise in the hallway too. I don’t think the soundproofing is good enough for this hotel especially for the price, the bed was very comfortable and overall the appearance of the room was excellent. When the hotel organized transport they charged us €55 and a taxi showed up. We could have organized this ourselves as the fare was €36 but we had to pay €55. I know this hotel has recently opened but there are a few things to consider when charging customers $750 a night. We had to leave early so a takeaway breakfast was given to us and it consisted of a stale sandwich.