Name: Holiday Inn Express & Suites Waco Downtown by IHG
Address: 101 Taylor Street, Elm Avenue District, Waco, Texas, United States of America, Waco, McLennan County, US
Price range: $119–$401 per night
Rating: 8.9

What guests think

At Holiday Inn Express & Suites Waco Downtown by IHG, reviewers highlight a modern, very clean property with friendly, attentive staff and a convenient location near Baylor, the river, and downtown sights, making it a practical base for exploring Waco.

Rooms are spacious with comfy beds and effective blackout shades. Breakfast earns frequent praise for variety and taste, though some guests encountered bland eggs or slow replenishment during busy mornings. Common concerns include no on site pool (paid access at a nearby hotel), occasional A/C or hot water quirks, and rare Wi-Fi, TV, or door/traffic noise issues. Overall, expect a smooth stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

New property with a good gym, ample parking, 24 hour lobby coffee, and guest laundry. There is no on site pool and no in room coffee makers; some guests mentioned paid pool access at a nearby sister hotel.

Related guest reviews

10

britt

Apr 22, 2025

·

Stayed 1 night

Brand new hotel. Nice. Good gym. Friendly and helpful staff.

6

Michelle

Oct 13, 2025

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Stayed 2 nights

The parking was great and overall our stay was just fine. I was disappointed that the pool access was in a different hotel owned by the same management company and was going to cost me $10/person. As a paying hotel guest, that was more than I was willing to spend. Then the second night our room started to smell like sewage. To be fair, it was our AC bringing in air from outside, but that one was rough. The young woman at the desk helped a lot by doing something to the unit. I assume it was to recirculate the air to NOT bring in outside air. That helped a lot. I almost asked for a reimbursement and I would have fought for one if the smell hadn't abated. But the room was fine. Beds ok-first night was hard to get comfy, but second night was fine. I would stay there again if and when we ever go to Waco. Great location to downtown but yet not in the middle of the one-way streets, etc.

8

Doug

May 4, 2025

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Stayed 1 night

Easy to get to and park. Very coean

10

Amanda

Apr 7, 2025

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Stayed 2 nights

Room was very comfy and clean. Parking was spacious and convenient. Staff was friendly and on their job.

10

Curtis

Apr 9, 2025

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Stayed 2 nights

This is new property so everything is in top condition. The workout room is very nice and the breakfast was very good as well.

10

Elizabeth

Apr 26, 2025

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Stayed 1 night

It was brand new. I liked the roll down window treatment, the free washer/dryer and excellent breakfast. Check in lady, Paige, very friendly and attentive.

10

Luthea

May 7, 2025

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Stayed 2 nights

Did not like not having coffee makers in the room

6

jeff

Jun 1, 2025

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Stayed 2 nights

Wish it had a pool

8

John

Jul 1, 2025

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Stayed 3 nights

Breakfast, unless you got there early, was usually slim pickings. Both days I went around 8:45-9am, and was almost out of eggs, as was out of the meats when I hot there. Hotel is clean and only 5-6months open. No pool, no coffee maker in rooms (however, it says you can request one), but they have 24hr coffee on demand in the lobby. .

8

Thomas

Jul 13, 2025

·

Stayed 2 nights

I always try to book Holiday Inn Express whenever I travel, and this trip was no different. The Hotel was outstanding, with one exception. It didn't have a pool. My younger son was looking forward to swimming, so you can imagine his disappointment. Outside of that, great Hotel.

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Cleanliness

Most guests describe the hotel and rooms as very clean and fresh. A few noted lapses such as missed servicing, breakfast tables not wiped, or uneven vacuuming.

Related guest reviews

10

Lisa

Nov 30, 2025

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Stayed 1 night

Very clean!! Great customer service. Would stay again.

10

Dianna

Nov 20, 2025

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Stayed 1 night

Clean room, friendly and helpful staff

10

Susan

May 10, 2025

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Stayed 1 night

We were very impressed with the clean and modern architectural lines and materials. The bathroom and bedroom were spotless.

6

Kelly

May 18, 2025

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Stayed 2 nights

We arrived back to room after college graduation and dinner . 9 pm room was not services beds not made / no sheets , no towels ? Desk clerk asked if we needed sheets, I know he was shocked . need a clean room and bed made. Had to change rooms after he located one . Nice new hotel , cleaning crew needs guidance ?

10

Donna

Apr 16, 2025

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Stayed 1 night

Check in was super. Everyone was very pleasant. Very clean hotel!

10

Vickie

Jun 9, 2025

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Stayed 2 nights

Very friendly staff, very clean and comfortable rooms, coffee available 24 hrs, good breakfast and nice area to eat it. Good location, quiet and great blackout shades in room for sleeping.

8

Maria

Mar 16, 2025

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Stayed 1 night

The room was nice and spacious, although the vacuuming could’ve been better and we did not feel quite welcomed at entry.

4

patricia

May 9, 2025

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Stayed 1 night

WiFi did not work. When I first checked in and in the morning. They did not know waiting for tech. t night and still no tech in the morning. The tables at breakfast were not being cleaned. While I ate the attendant. Stood by door and visited.

8

Gretchen

May 10, 2025

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Stayed 1 night

Everything is new and clean, only 3 months old. My husband wasn't crazy about the coffee. The staff is friendly and the bed is comfy. Our stay was fine.

10

Larry

Aug 9, 2025

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Stayed 2 nights

This was the cleanest hotel we have ever stayed in. Room and bath were spotless. Great location to all the sites in Waco.

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Rooms

Rooms are spacious with comfortable beds and effective blackout shades. Some reported noise from doors or traffic, limited A/C controls, intermittent hot water or water pressure issues, and occasional TV, fridge, or Wi-Fi glitches.

Related guest reviews

8

Elizabeth

Jun 13, 2025

·

Stayed 3 nights

TV was ridiculous - not at all user friendly. Shower was dangerously slippery. We actually put a hand towel on the floor of the shower to help us to not slip and fall.

2

Daniel

Jul 31, 2025

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Stayed 1 night

Hate hotels that put a limit on the thermostat so you can’t make your room colder, some of us sleep better with a colder room and like the option of the fan running constantly for white noise and it helps drowning out any other noises. I understand you trying to save money but let’s be honest if the guest isn’t happy chances are they won’t come back and they’ll give bad reviews like I am… take the darn limiter off the thermostat!!!!

10

Monica

Jun 10, 2025

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Stayed 1 night

Spacious and clean room. Great location.

10

Jennifer

Mar 31, 2025

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Stayed 1 night

This is definitely a new hotel- it was in pristine condition, very modern feel, and the room was beautiful. The window shades roll up and down and created a pitch black room. The bed and pillows were amazing and was one of the best sleeps I've ever had. The only down side was that the deadbolt would not line up correctly so I couldn't use that lock, but I did still feel safe at this location.

10

Karine

Jun 7, 2025

·

Stayed 5 nights

Staff was very friendly and helpful, room very clean. Only improvements would be the water pressure in the shower and the temperature, it never got properly hot, just warm. Also we were in a room very close to the side exit and that door slams closed every time someone goes in or out, it was loud and startling hearing that in our room.

8

ana

Jul 14, 2025

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Stayed 1 night

We got 3 rooms. 1 Excellent, 2. TV didn't work, 3. Fridge start leaking.

10

Colleen

Jul 17, 2025

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Stayed 2 nights

Super clean, felt very new. Excellent breakfast. Staff friendly and welcoming. Comfy beds, excellent water pressure in shower. 10 out of 10! We would def stay here again.

8

George

Mar 6, 2025

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Stayed 2 nights

Upon arrival, we could not find a remote for the TV. The guy at the front desk said he would let me know when he located one. He did not. An hour passed, so I went to the front desk to check, and he said here is your remote. There was spilt coffee stains on the floor, and the toilet ran water off and on all night. This was surprising because the hotel looked brand new. I also can not understand why a brand new hotel does not have a smart TV.

4

patricia

May 9, 2025

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Stayed 1 night

WiFi did not work. When I first checked in and in the morning. They did not know waiting for tech. t night and still no tech in the morning. The tables at breakfast were not being cleaned. While I ate the attendant. Stood by door and visited.

10

Cathy

Jun 28, 2025

·

Stayed 1 night

Very clean and bed was really comfortable. Only problem was hearing cars outside at night

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Service

Staff are widely praised as friendly and helpful, with shout outs to team members at the desk and breakfast. Isolated issues included a curt check in, a mistaken extra charge that was refunded, and limited flexibility on a cancellation.

Related guest reviews

10

Polly

Aug 21, 2025

·

Stayed 1 night

We had a great stay. The young man at the front desk went out of his way for us even when he was the only one working. He was patient friendly and helpful. Rose, in the kitchen also was very kind and helpful.

10

Elziner

May 16, 2025

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Stayed 1 night

Your staff. Trey was great, friendly and accommodating

2

Adrian

Mar 17, 2025

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Stayed 1 night

I recently faced a family emergency that forced me to cancel my much-anticipated trip to visit my daughter at Baylor University. It was a difficult decision, and I had hoped to reschedule for another time, but unfortunately, the manager was unable to offer a refund or credit for a future date. It’s disheartening given the circumstances, and I wish there had been more flexibility.

10

Maritza

Aug 22, 2025

·

Stayed 3 nights

Despite the considerable distance from New York, we were greeted cordially by Daniel. His exceptional service and informative demeanor made our experience truly memorable. A refreshing cup of coffee was conveniently available in the breakfast area, even outside of the designated breakfast hours, which greatly enhanced our overall enjoyment.

10

Joanne

Aug 14, 2025

·

Stayed 2 nights

Staff was friendly and helpful. Convenient to the convention center.

10

Angela

Apr 21, 2025

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Stayed 1 night

Trey was wonderful at check-in and spoke to us when we saw him later in the hallway.

6

Teresa

Feb 9, 2025

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Stayed 2 nights

They accidentally charged us a room that wasn’t ours and we had to get our card charged double, but we did get a refund within the hour. Overall, great service and comfy beds. We would book again the next time we are in Waco

10

Kendall

Nov 16, 2025

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Stayed 2 nights

Staf was super friendly and helpful. The free breakfast was the best ive ever had.

8

Anita

Feb 16, 2025

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Stayed 1 night

New build property open about 2 weeks. Clean and white. The front desk that checked us in wasn’t very friendly and he seemed flustered. The person there in the evening and the next morning were nice.

10

Tonya

Mar 10, 2025

·

Stayed 1 night

Wonderful check in, room was so quiet, we asked for an extra blanket and it was there in 5 minutes. Very nice breakfast

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Location

Convenient for Baylor University, the stadium, downtown sights, Magnolia Market, and riverside paths, with easy access and walkable options. Many found it central yet quiet.

Related guest reviews

10

Anjanette

Aug 11, 2025

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Stayed 1 night

This Holiday Inn Express was clean and very nice. Fresh towels, small decorations with folding the towels and toilet paper made it feel like thought went into taking care of the hotel. This hotel is located at the heart of Waco with easy access to the Magnolia Silos and all the cute places downtown. I would recommend this hotel as a nice safe place to stay.

10

Lucille

Jul 22, 2025

·

Stayed 1 night

Convenient to major shopping and restaurants. Easy to get to interstate.

10

GEORGE

Aug 26, 2025

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Stayed 2 nights

Our stay was great. We were there as a stop on a longer trip. We stayed two nights. We were less than 5 minutes from the Magnolia Market an Magnolia Table. They also had a beautiful park (Cameron Park). It had lots of unique bronze statute of animals. There were also full sized statues of horses, cows, and cowboys along the road in town. It looked like a cattle drive. Very cool to see. All of this was within 2 miles if our hotel. The staff was great. The room was really nice, plenty of outlets for all our electronics and comfortable sofa and desk chair. Very efficient check in and check out. I would definitely stay here again if I was in the area.

10

Robert

Mar 18, 2025

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Stayed 2 nights

Hotel is brand new. Very clean and well maintained. In the heart of Waco. Near Magnolia market place, Baylor University, the Brazos River is within walking distance. Staff was excellent and very helpful

8

michele

Sep 29, 2025

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Stayed 1 night

Good stay for one night very convenient

10

Tanya

Sep 22, 2025

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Stayed 2 nights

Stayed in Waco for the football game! Great walking distance to the stadium and downtown. All new and fresh!

10

Denise

Aug 30, 2025

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Stayed 1 night

Close to stadium

10

Johanna

Aug 30, 2025

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Stayed 1 night

Great new property in Waco. Stayed overnight for a Baylor football game. Easy & safe walk to stadium. Love being close to the walking path, bridges by the River. Romeo was so nice & greeted us at breakfast. We have stayed many places in Waco & will be back!

10

Joanne

Aug 14, 2025

·

Stayed 2 nights

Staff was friendly and helpful. Convenient to the convention center.

10

Ted

Aug 26, 2025

·

Stayed 2 nights

Great place, convenient to campus very clean

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Dining

Breakfast is frequently praised for quality and variety. However, during busy times some guests found items bland or replenished slowly, and a few noted minor beverage machine issues.

Related guest reviews

10

Tara

Oct 31, 2025

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Stayed 1 night

We really enjoyed our stay, and breakfast was amazing!

10

Hector

Nov 13, 2025

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Stayed 1 night

Breakfast was great!!

10

Angela

Jul 14, 2025

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Stayed 2 nights

The staff were courteous, explained everything, gave us a great room, greeted us upon reentering each day. Breakfast was great, clean and plenty to choose from.

6

Angie

Jul 30, 2025

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Stayed 1 night

The hotel is new, so had the new smell still, that was nice! I loved the black washcloth that had make-up embroidered on it! Now....the hot water..it to me, after running the water for 20, yes I said 20 minutes BEFORE it got hot!! I had enough time to go down to office and back and it was still cold. My mom was in next room and she had the same issue the say before. The eggs and omlets were very dry and bland. Definitely the powdered kind. No sugar free option for syrup.

10

Curtis

Oct 29, 2025

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Stayed 1 night

The room was excellent, the breakfast Rosa prepared was amazing!! My favorite was the chorizo eggs.

10

Robert

Mar 28, 2025

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Stayed 1 night

No issues other than the staff didn’t make enough breakfast foods to accommodate the many college students that stayed the night

8

John

Jul 1, 2025

·

Stayed 3 nights

Breakfast, unless you got there early, was usually slim pickings. Both days I went around 8:45-9am, and was almost out of eggs, as was out of the meats when I hot there. Hotel is clean and only 5-6months open. No pool, no coffee maker in rooms (however, it says you can request one), but they have 24hr coffee on demand in the lobby. .

10

Kendall

Nov 16, 2025

·

Stayed 2 nights

Staf was super friendly and helpful. The free breakfast was the best ive ever had.

10

Robert

May 15, 2025

·

Stayed 1 night

Great full breakfast too

10

chris

Jul 15, 2025

·

Stayed 1 night

Great hotel, clean! helpful, friendly staff! great breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $401	19 $401
20 $119	21 $120	22 $120	23 $124	24 $124	25 $236	26 $237
27 $120	28 $120	29 $120	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $247	3
4 $125	5 $147	6 $140	7 $143	8 $120	9 $161	10 $143
11 $120	12 $195	13 $251	14 $188	15 $133	16 $237	17 $242
18 $123	19 $125	20 $132	21 $132	22 $162	23 $234	24 $172
25 $121	26 $121	27 $124	28 $123	29 $123	30 $125	31 $125

Holiday Inn Express & Suites Waco Downtown by IHG

About this property

Location

Room options

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Suite, 1 King Bed with Sofa Bed, Accessible Bathtub (Mobility)

Suite, 1 King Bed with Sofa Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room

Standard Room, 2 Queen Beds

Suite, Multiple Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

Suite, Multiple Beds

Guest reviews of Holiday Inn Express & Suites Waco Downtown by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Waco Downtown by IHG

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