Is parking available at the property?

Yes, free self-parking is available on-site, including parking for RVs, buses, and trucks. Limited uncovered parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of $50 per pet, per night, and a maximum charge of $150 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of $20 per vehicle (one-way, maximum occupancy 4). Guests can arrange the transfer upon arrival by contacting the property.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features, including elevators, step-free entrances, wheelchair-accessible facilities in public areas, rooms, and bathrooms, as well as a pool hoist for pool access.

Where is the property located in relation to key landmarks?

The hotel is located in Madison (Greater Sandburg), just a 1-minute drive from East Towne Mall and 11 minutes from Ho-Chunk Gaming Madison. It is approximately 5.9 miles from Capitol Square and 6 miles from Wisconsin State Capitol.

Does the property have a swimming pool?

Yes, there is an indoor pool available. The pool is operational from 7:00 AM to 11:00 AM, but it is closed seasonally from March 19 to March 31.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of $10 per night. Advance request or confirmation is required for availability.

Comfort Inn & Suites Madison - Airport Hotel

Average nightly price at Comfort Inn & Suites Madison - Airport by month, last 12 months (USD)
Month	Average price
January	$69
February	$79
March	$78
April	$82
May	$92
June	$73
July	$85
August	$107
September	$93
October	$102
November	$88
December	$69

What guests think

At Comfort Inn & Suites Madison - Airport, guests report a mixed stay, highlighting friendly staff and convenient highway-and-airport location, but also frequent cleanliness lapses, slow check-in, renovation disruption, lingering smoke odors, and inconsistent housekeeping.

Breakfast feedback ranges from very good to sparse, and facilities like the pool and hot tub draw complaints about temperature or closures, while the airport shuttle often carries an unexpected fee and parking can be tight. Rooms are generally dated with intermittent issues (TVs, HVAC, doors, plumbing) and noise, though some renovated spaces and comfortable beds are noted; Wi-Fi reliability varies. Overall, expect basic convenience with trade-offs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are often reported cold, closed, or hard to access during renovations; parking can be limited during busy periods. The airport shuttle typically carries a fee, which some guests found unexpected.

Related guest reviews

8

Kent

Jun 8, 2025

·

Stayed 2 nights

The breakfast was great. Loved the 2 breakfasts I ate there. The pool area needs some work. On the 1st night, the jets in the hot tub did not work the best but it was OK. On the 2nd night, the hot tub was cold. No heat. I did not go into the "cold tub".

6

Norman

May 9, 2024

·

Stayed 1 night

Everything was great except the hidden charge of $20 for their airport shuttle. No mention of a fee when I looked at the hotel website and your booking page. If I had known I would have rented a car.

6

Kacey

Apr 11, 2024

·

Stayed 1 night

The hot tub was broke and was the only reason i wanted to stay there. Loud next to the freeway. That being said staff was very friendly, room was clean and nice.

6

Mary

Jul 28, 2025

·

Stayed 1 night

Parking was horrible. Not enough spots available. Very dark at night. Not enough lighting. Had to park behind hotel.

8

Leslie

Aug 23, 2025

·

Stayed 4 nights

Insufficient parking when there were events going on. We stayed 4 nights from Fri to Monday nights. Housekeeping came into our room on Sat to clean and leave clean towels. That was the only time they came in. Sunday night when we returned to our room, both keycards did not work. Housekeeping was down the hall and let us in. When we realized they had not been in our room, we went back and took 2 towels off the cart. When the room was not entered Monday and we still had a pile of dirty towels, we called downstairs for clean towels and were told that the hotel was full and there would be no towels available until Tues morning after 9 am, by which time we would be on the road.

6

Evelyn

Mar 10, 2024

·

Stayed 2 nights

First it was supposed to be a smoke free building, but walking down to get snacks from the vending machine all I could smell was smoke from pot,/weed. When someone came out of one of the rooms you could see the smoke in the room. Also supposed to have free breakfast , there was nothing left by 10am. So ended up just going to the restaurant. Pool was nice, hot tub not so nice.

4

Frederick

Jan 18, 2024

·

Stayed 1 night

A surprise $20 dollar charge for airport shuttle

8

Jamie

Mar 15, 2024

·

Stayed 1 night

The service and staff were EXCELLENT!! The room itself was a little run down, but very clean. The hot tub wasn't very hot and the jets were so loud we couldn't stand sitting in it. Also a very long walk from room to pool if you're on the other side of the hotel. But I would absolutely stay here again.

4

Sherry

Jul 26, 2025

·

Stayed 3 nights

The pool room was hotter than a sauna, did not swim, felt I wasted extra money, it would have been cheaper to get motel. This Comfort Inn & Suites is not what I experienced compared to other Choice Hotels previously. Only one tiny trash container for 2 rooms. Too many people around hotel asking for money.

6

Aileen

May 19, 2025

·

Stayed 1 night

I thought the pool was heated but it wasn’t at 9pm. The entire pool room was freezing, but the hot tub was nice. Since it was late, no clean towels were available so I had to walk all the way back to front desk to make the request and walk back to the pool.

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Cleanliness

Reviews frequently cite dirty or smelly hallways and rooms, stained linens/carpets, mold, and construction dust or trash; others mention clean rooms.

Related guest reviews

6

Yvonne

Oct 13, 2025

·

Stayed 1 night

The hallways stunk, our room stunk, there was dog poop by the door and no one ever cleaned it up. The pool area was trashed. The breakfast was okay.

2

Vicki

Jul 22, 2025

·

Stayed 1 night

Hallway and room smelled bad, hole in wall, no drain in sink, missing room number sign

2

Michelle

Jul 1, 2024

·

Stayed 1 night

I stayed for one night with my two teenage daughters. The one positive we can point out is the air conditioning worked well. The property looks great from the outside, however inside was another story. The lobby smelled of smoke (cigarette and marijuana). The elevators had food in them. There were plates of leftover food randomly in the hallway as well. We walked down a long deserted hallway with several room doors propped open, flickering lights, and paper on the floors to find the pool. It did not feel safe at all. The hot tub was empty and the pool door not look nice. We decided not to swim. In our room, the door did not match without firmly pulling it closed, the toilet seat was barely hanging on the toilet, the shower made an awful sound, the one chair was in very bad shape, and the picture on the television was terrible. The room did seem clean though, and the beds were comfortable.

4

Kyle

Jul 29, 2024

·

Stayed 1 night

Non smoking room smelled like smoke Bathroom and room corners were dirty Beds were dirty Hallways were filthy Lots of renovation trash etc. laying around in hallways over the weekend

6

Lori

Oct 25, 2024

·

Stayed 1 night

The property was being renovated so when we got off the elevator we had to navigate through a construction zone. There was no warning when we checked in. A lot of dust and debris. The room was nice.

2

Alison

Oct 4, 2024

·

Stayed 2 nights

Room was extremely dirty, blood on the sheets, toilet was dirty. The front desk clerk would not give me a refund, would not give me his name and would not call his manager. I left and they called a few minutes later and agreed to a refund.

2

Michael

Aug 26, 2025

·

Stayed 3 nights

Dirty bathroom, ripped shower curtain, burn holes in sheets on both beds, tv falling off the wall.

8

Sharon

Mar 1, 2025

·

Stayed 1 night

A lot of rubbish on the parking area

4

Lorinda

Oct 19, 2024

·

Stayed 1 night

At least there were no bugs. I think we may have just got a bad room. The room was filthy: floors dirtier than the hallway, Mildew in bathroom. Dirty bathtub drain. Bed ok: no frills. Fridge/microwave were ok. Hot tub/pool are fine. One of the worst rooms we’ve stayed in.

2

Trisha

Jul 8, 2025

·

Stayed 2 nights

Room had dead bugs on floor and in lamp

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Rooms

Rooms are dated with recurring maintenance issues (weak water pressure, broken doors/locks, noisy HVAC, TV problems) and some noise; a few renovated rooms and comfortable beds are noted.

Related guest reviews

6

Gary

Mar 17, 2023

·

Stayed 1 night

The staff was great but our toilet did not work.

4

Jamie

Nov 20, 2024

·

Stayed 1 night

No hot water for shower.

8

Mishal

Apr 18, 2025

·

Stayed 1 night

Liked my room. It’s just the tv was not working maybe dish issues else everything was okay. Room was very clean.

6

Jacqueline

Jul 30, 2025

·

Stayed 1 night

old, dated, and kind poorly maintained. Items had been cleaned, but overall in need of a serious overhaul.

6

Tammy

Jan 7, 2025

·

Stayed 3 nights

Pros: Price was good. The bed and pillows were comfortable and shower had good water pressure. Cons: bathroom door had wood peeling off the bottom some had fallen off and almost cut my foot, floors needed vacuuming, the blackout curtains weren’t in good shape. Elevators dirty and loud. Breakfast was limited to same every morning with limited selection.

6

Gary

Nov 12, 2023

·

Stayed 1 night

Hand prints and greasy stuff in both headboards. Dirty spot on sheet on 1 bed. Sheets were very wrinkled like the bed had been slept in before. Curtains were falling off rods. Battery in window sill. Loud heater/air conditioner. Toilet seat wasn’t secure carpets in all hallways were filthy

8

Holly

Mar 17, 2025

·

Stayed 1 night

I liked the convenience to the airport. In the process of upgrading the rooms, didn't have power by the bed, but it looked like they were working on that room,so surely it will be fixed.

10

Susan

May 19, 2025

·

Stayed 1 night

This room could definitely use some work. When you turn on the water in the sink water goes all over. Second time we have stayed here and both times had the same room.

6

Maiv

Nov 12, 2023

·

Stayed 1 night

When they gave us the keys to our room with two beds, it was not clean when we checked in right at check in time. And the door to our bathroom was BROKEN, could not close all the way and struggled to open it without thinking we were going to break it

8

Jennifer

Mar 24, 2024

·

Stayed 1 night

Great location for getting places. Comfortable bed and room in general was nice enough, but paper thin walls and doors do not keep any sound out. Running the fan all night helped, but made room super cold in the morning. Overall a good stay though!

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Service

Staff are often friendly and helpful, but many guests faced slow or chaotic check-in, rooms not ready, inconsistent housekeeping, key-card problems, and occasionally rude or unresponsive service.

Related guest reviews

4

Johnny

Jul 5, 2023

·

Stayed 4 nights

Room service was non existent. Out of the 4 nights I was there, my room was clean only once after I ask them to clean it

2

leigha

Aug 20, 2023

·

Stayed 1 night

STAY SOMEWHERE ELSE. it was absolutely disgusting, smelly, and the staff was super rude and couldn’t answer any questions. I just asked why he was having me slide my card when checking in, just double checking i wasnt being charged, and he just yelled at me to hurry up and slide the card already. the guy didnt talk AT ALL, he basically threw the key across the counter, and wouldnt even look at me when trying to ask him questions about check in. then my friend and i got to the room and there were cigarette ashes inside and outside of the toilet, rust and mold in the bathtub/shower head/flooring. the doors were covered in footprints, weird smells and liquids and a nonworking ac. I never leave negative reviews, but they were so rude and gross. just go next door and save yourself the effort.

8

Leslie

Aug 23, 2025

·

Stayed 4 nights

Insufficient parking when there were events going on. We stayed 4 nights from Fri to Monday nights. Housekeeping came into our room on Sat to clean and leave clean towels. That was the only time they came in. Sunday night when we returned to our room, both keycards did not work. Housekeeping was down the hall and let us in. When we realized they had not been in our room, we went back and took 2 towels off the cart. When the room was not entered Monday and we still had a pile of dirty towels, we called downstairs for clean towels and were told that the hotel was full and there would be no towels available until Tues morning after 9 am, by which time we would be on the road.

6

Louis

Apr 5, 2023

·

Stayed 1 night

Upon arrival I explained that I had a Hotels.com reservation. The man at the counter asked for my identification and I gave it to him. He then began telling me I did not have a reservation and they were full. He lost my identification and finally a young lady took over and mysteriously found my reservation. I asked for a wake up call and never received one…I nearly missed my flight.

8

Steven

Jun 27, 2025

·

Stayed 1 night

Handy location. Nice room. Friendly staff. Rather slow check in process, but overall a good experience

4

Todd

Jun 29, 2025

·

Stayed 1 night

Rooms were not ready at check in, we had to help clean the room so that we could get into it. The property needs renovation.

2

Vanessa

Jul 21, 2025

·

Stayed 1 night

We arrived about 10 minutes early for our 3pm check in and were told it would be another 30 minutes. I checked back in 30 minutes later and I was told it would be a other 30 minutes. Mind you, we had places to be by a specific time and we were now running an hour behind schedule. Once we got to our room it had a strange smell to it. We had a king bed suite and the only thing that made it seem like a suite was the hot tub. There was a tile broken off of the side of the hot tub and it was just propped up against the spot it fell from. The TV was crooked and it did not offer any smart features. Also, the TV signal was awful and was constantly cutting out. We paid more than usual for a one night stay, I was hoping for a little more. We promptly left and attempted to get a refund through Expedia who advised us to speak with the hotel and our financial institution to possibly dispute the charge. While on the phone with Manager Daniel, he was extremely rude. We would've settled for a discounted rate for the stay due to inconvenience of check in and non-working amenities. He had the audacity to tell us we were lucky that we only waited 1 hour to get checked in since some guests were waiting up to two hours. His inability to ensure rooms were ready for a busy weekend does not mean guests should have to suffer the consequences. We opted to drive two hours back home in the middle of the night after our concert instead of staying in that atrocious room. We will be disputing the charge.

2

Paul

Feb 2, 2023

·

Stayed 1 night

Some of the staff were very nice. Keys don’t work on doors. Hard to even get into your room!

10

Shane M

Jan 12, 2023

·

Stayed 1 night

Great stay for the price. Staff was very pleasant especially the janitor that was cleaning in the breakfast area he even sang a little song for us.

8

Kevin

Mar 22, 2025

·

Stayed 5 nights

It was great! You get what you pay for. People’s review almost deterred me from booking but I’m glad it didn’t. The rooms were clean, good service and convenient location. If you having doubts like I did, this is your cue to book it 👍

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AI-generated summary based on recent guest reviews

Location

Convenient to the airport, interstate, and East Towne Mall/restaurants. Several reviews note loitering or homeless activity nearby and an uneasy feel when returning to the hotel, especially at night.

Related guest reviews

10

Renee

Apr 7, 2024

·

Stayed 1 night

Right off the highway. Easy to get to. Efficient layout.

8

Carol

Sep 23, 2024

·

Stayed 1 night

Staff was available and friendly. Did everything to make sure we were comfortable. However, the entrance we used was propped open with the floor pad, so open to anyone, room key or not. While there were no incidents, was a little unsure about safety.

8

Leslie

Aug 23, 2025

·

Stayed 4 nights

Insufficient parking when there were events going on. We stayed 4 nights from Fri to Monday nights. Housekeeping came into our room on Sat to clean and leave clean towels. That was the only time they came in. Sunday night when we returned to our room, both keycards did not work. Housekeeping was down the hall and let us in. When we realized they had not been in our room, we went back and took 2 towels off the cart. When the room was not entered Monday and we still had a pile of dirty towels, we called downstairs for clean towels and were told that the hotel was full and there would be no towels available until Tues morning after 9 am, by which time we would be on the road.

4

Lisa

May 15, 2025

·

Stayed 4 nights

Parking was free, however limited had to park in the back of building that area had a few homeless people that appeared to possibly live back there. Didn’t feel safe. I only received towels when I asked. Once in the room they did not clean the bathroom when they delivered the towels, only made up one of the beds and the floor didn’t appear to be vacuumed when we arrived.

10

Lee Jason

Oct 24, 2024

·

Stayed 3 nights

Staff was excellent and location convenient. Close to East Towne Mall and Interstate 39.

10

jacque

Apr 25, 2025

·

Stayed 3 nights

Very nice location accessible to the highway and city.

4

Sherry

Jul 26, 2025

·

Stayed 3 nights

The pool room was hotter than a sauna, did not swim, felt I wasted extra money, it would have been cheaper to get motel. This Comfort Inn & Suites is not what I experienced compared to other Choice Hotels previously. Only one tiny trash container for 2 rooms. Too many people around hotel asking for money.

2

Tracey Darin

Mar 11, 2024

·

Stayed 1 night

This hotel was very dirty and not maintained. There were different, not so nice, smells around every corner. There was some VERY sketchy activity going on after 10:30 p.m. I felt very unsafe there and so did my daughter and cousin. I really would never stay here again.

10

Terri

Mar 11, 2025

·

Stayed 1 night

Good hotel. Convenient location.

8

Damion

Aug 12, 2025

·

Stayed 1 night

It was close to area restaurant and shopping

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AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from plentiful and tasty to limited or poorly stocked, with reports of items running out or being cold and hours ending earlier than posted.

Related guest reviews

8

Kent

Jun 8, 2025

·

Stayed 2 nights

The breakfast was great. Loved the 2 breakfasts I ate there. The pool area needs some work. On the 1st night, the jets in the hot tub did not work the best but it was OK. On the 2nd night, the hot tub was cold. No heat. I did not go into the "cold tub".

8

Scott

Mar 3, 2025

·

Stayed 3 nights

Breakfast was uplifting.

6

Tammy

Jan 7, 2025

·

Stayed 3 nights

Pros: Price was good. The bed and pillows were comfortable and shower had good water pressure. Cons: bathroom door had wood peeling off the bottom some had fallen off and almost cut my foot, floors needed vacuuming, the blackout curtains weren’t in good shape. Elevators dirty and loud. Breakfast was limited to same every morning with limited selection.

8

Emma

Jul 12, 2025

·

Stayed 1 night

When we arrived about 7 pm, we had to wait for five minutes or more for somebody to come to the desk. There was no sign saying we’ll be back in a minute. There was no bell we could ring! Check-in was quick once the guy actually arrived! There was a nasty smell in the foyer when we arrived, but we attribute that to garbage that was overflowing, as the smell had gone by the following morning. The room was very clean and had good amenities. The breakfast was excellent, good choices, hot and cold. I enjoyed making waffles! If we go back to Madison, we would definitely stay there again. Location was very convenient right off the highway.

6

Tammy

Aug 2, 2025

·

Stayed 1 night

Clean, comfortable room. Very nice breakfast. Loooong hike to room.

8

Stephen

Sep 17, 2023

·

Stayed 1 night

Very friendly and competent staff. Very good breakfast selection.

6

George

Mar 20, 2025

·

Stayed 2 nights

No ledge in shower for shampoo and soap. TV not working properly. Sign in elevator said breakfast was served from 6:00 to 10:00 on weekdays and the cut it off at 9:00.

4

Michael

Aug 3, 2025

·

Stayed 1 night

Well, first off, the information about the hotel shuttle on Hotels.com is wrong. Hotels.com says the shuttle operates until midnight, but I arrived after 11 pm and had to shell out for an uber. The property itself seems poorly constructed and maintained. My room was mostly clean (the shower had some gross corners. The breakfast was about what you’d expect for a Comfort Inn… edible, but super cheap in quality. Styrofoam plates and plastic utensils. Front desk and the breakfast attendant were nice and friendly.

8

Michael

Dec 21, 2023

·

Stayed 3 nights

I did not like that fact that the WiFi was down the entire 3 days I was there, or the fact that there was no hot breakfast on the morning of the 2nd day there.

8

Beverly

Jun 30, 2025

·

Stayed 1 night

Hotel was nice. Breakfast was good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $94	7 $79	8 $72	9 $112	10 $117
11 $71	12 $76	13 $79	14 $86	15 $78	16 $168	17 $157
18 $78	19 $80	20 $86	21 $83	22 $117	23 $221	24 $206
25 $75	26 $73	27 $78	28 $83	29 $79	30 $111	31 $111

Su	Mo	Tu	We	Th	Fr	Sa
1 $70	2 $73	3 $72	4 $85	5 $111	6 $172	7 $164
8 $94	9 $73	10 $72	11 $74	12 $72	13 $103	14 $103
15 $70	16 $71	17 $71	18 $71	19 $71	20 $103	21 $103
22 $69	23 $70	24 $71	25 $71	26 $94	27 $138	28 $138
29 $69	30 $70

Comfort Inn & Suites Madison - Airport

Prices for Comfort Inn & Suites Madison - Airport

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Room, 2 Queen Beds

Standard Room, 2 Double Beds

Room, 2 Double Beds

Standard Room, 1 King Bed

Room, 1 Queen Bed, Accessible

Suite, 1 King Bed

Guest reviews of Comfort Inn & Suites Madison - Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Comfort Inn & Suites Madison - Airport

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