Is parking available at the property?

Parking is available on-site, with valet parking offered at a fee of USD 25 per day, which includes in/out privileges. Limited parking is also available.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 8.00 to 15.00 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:30 PM, and check-out is at 11:00 AM. Early check-in is available for a fee of USD 45.00, subject to availability, and late check-out is also available for a fee, subject to availability.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle is available upon request.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

How is the property located in relation to key landmarks?

The hotel is centrally located in Madison, within a 5-minute drive of the University of Wisconsin-Madison and Camp Randall Stadium. It is 0.1 miles from Capitol Square and approximately 2.6 miles from Alliant Energy Center.

Does the property have a swimming pool?

Yes, the property features an indoor pool, which is accessible from 6:00 AM to 11:00 PM.

What are the policies for children staying at the property?

Up to 3 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Best Western Premier Park Hotel in Madison

Average nightly price at Best Western Premier Park Hotel by month, last 12 months (USD)
Month	Average price
January	$123
February	$150
March	$151
April	$186
May	$208
June	$203
July	$241
August	$233
September	$224
October	$223
November	$140
December	$128

What guests think

At Best Western Premier Park Hotel, travelers highlight a prime Capitol Square location and consistently warm, professional service from valet to front desk, making it easy to explore downtown sights, events, restaurants, and the Saturday farmers market on foot.

Rooms feel modern and well kept, many with striking Capitol views, though guests note variation in size, intermittent noise, and mixed tech comfort—from firm beds or loud HVAC to strong Wi‑Fi but occasional VPN blocks or outages. Facilities impress overall, with a sizable pool and fitness area, yet several mention cold pool water, paid or required valet parking, and sporadic elevator downtime leading to longer waits. Dining at The Post and the lobby bar is often enjoyed, but some reported slow service or average dishes and wished breakfast were included. Expect a polished, central stay with attentive staff and a few typical downtown tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and fitness areas, though several reported the pool water being cold and noted limited accessibility. Valet parking is convenient but often required and fee based, and there were occasional long waits when an elevator was out of service.

Related guest reviews

6

Zeke

Jun 1, 2025

·

Stayed 1 night

The staff was great, but the pool was terrible. Extremely cold, and not accessible for disabled folks. There was a man in a wheelchair who looked at the pool area and realized that he wouldn't be able to access it. That's disappointing.

6

Zeke

Jun 1, 2025

·

Stayed 1 night

The staff was great, and the location was good, but the pool was awful. Probably the coldest pool that I've had in a hotel, and it was not built to be accessible. Someone in a wheelchair had to skip the pool because there are stairs to get to it and no ramp.

8

Hannah

Aug 24, 2025

·

Stayed 1 night

Beautiful hotel in a great location to explore downtown. The only reason for the 4/5 stars is that the room is small and the restaurant staff was rude plus took forever for breakfast. You are also forced to pay for charged valet parking if you bring a vehicle.

10

Kayla

Apr 28, 2025

·

Stayed 1 night

Beautiful hotel with the option to have a room with a view of the capital square. Nice pool and sizable fitness center. Comfortable rooms and very nice bathrooms. The only tricky thing about staying here is the parking which is limited on the street, so paying to park in the lot is the best option. Would definitely stay again!

10

James

Apr 27, 2025

·

Stayed 1 night

It’s a very nice hotel. Other than mandatory Valet parking there isn’t anything bad about about the hotel that we can say. It is very clean and luxurious. I would stay again. Also have kids and pool was very clear and clean which is hard to come by (also heated).

10

Theresa

Apr 15, 2023

·

Stayed 1 night

Impressed with the swim pool area. Skylight above pool appeared to be fresh air being circulated making the air clean and fresh smelling. The pool water sparkles. Nice lounge area attached for sitting. The oool is not full size but ample enough to do a few laps of swim. It is 4’ - 6’ depth. Only drawback it is ladder entry and exit, no walk in steps

10

ADAM

Aug 17, 2025

·

Stayed 3 nights

Property was nice rooms were great biggest drawback. They only have one working elevator. The weekend held a few weddings so going up and down from your room or back to your room was treacherous. Besides that the staff was amazing valet staff was kind and quick

10

mark

Apr 10, 2025

·

Stayed 2 nights

Very nice property. Well kept, clean and friendly helpful staff. Location is great for walking to restaurants, coffee shops, bars, some shopping. Very quiet rooms. Only negative would be charging overnight guests $25/nt for parking.

8

Diane

Nov 24, 2025

·

Stayed 3 nights

Everything was great except the long wait on departure with only 1 elevator working.

10

heather

Nov 17, 2025

·

Stayed 3 nights

Clean room, great views, nice fitness area. Pool was great, but a little chilly. Staff were wonderful, especially valets.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised, with rooms and common areas described as spotless and well maintained. A few isolated issues were noted, such as a smoky odor or an initially unclean room that was promptly addressed.

Related guest reviews

10

Christine

Oct 11, 2025

·

Stayed 2 nights

Staff was friendly and accommodating as we got in early and they helped have our room ready. Location was great by capitol and nearby restaurants and coffee shops. Pool looked nice though we didn’t go in. Heard the food was good but we didn’t get a chance to dine at Post. Lively bar scene with good happy hour deals. Room was very clean and comfortable. Air worked great. Would stay again.

10

Graciela

Jul 8, 2025

·

Stayed 1 night

Great location, cleanliness and services

8

Jacqui

Oct 16, 2024

·

Stayed 1 night

Love this hotel. Staff was great and hotel is very nice with the perfect location for Madison. Gave a few less stars because our room smelled a little like cigarette smoke.

10

Mellissa

Jun 22, 2025

·

Stayed 1 night

Super clean and well maintained. The room was beautiful, the bed and linens were especially comfortable. The service was excellent.

10

Douglas Keynes

Aug 4, 2025

·

Stayed 3 nights

Absolutely well appointed, clean, superbly well managed property. Absolutely blew away my expectations. Have stayed at 4 Seasons properties that were not as well managed.

10

Zarina

Apr 6, 2025

·

Stayed 2 nights

The property was very clean and well maintained. The staff were very friendly and helpful, always with a smile. Really happy with our stay

10

jason

Oct 10, 2024

·

Stayed 4 nights

Hotel was amazing the upkeep and cleanliness was amazing room was very clean and comfortable

10

Michelle

Apr 11, 2023

·

Stayed 2 nights

The initial room they sent us to was not clean but they immediately put us in another, better room.

10

simon

Jul 20, 2025

·

Stayed 1 night

Awesome clean hotel!

10

Ryan

Sep 18, 2025

·

Stayed 2 nights

Every staff member was awesome. Hotel was very clean and quiet. We we're celebrating my wife's birthday and staff went above and beyond to make our stay memorable. Plus, located near amazing restaurants.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern with many offering memorable Capitol views and generally comfortable beds, though sizes vary. Some guests reported noise between rooms, HVAC quirks or firmness, and mixed Wi‑Fi reliability including VPN blocks and occasional outages.

Related guest reviews

6

Michael

Apr 3, 2025

·

Stayed 2 nights

The location and view were excellent. One of the best hotels views I’ve had. We had to buy an air mattress because sofa bed was so uncomfortable for our toddler. HVAC was loud, like something was banging on the wall all night. Tried to turn it off but got too cold. It wasn’t a steady fan noise. King size bed wasn’t comfortable. I have always slept good at hotels besides here. Not a fan of forced valet parking but they are awesome at accommodating your needs. Pool and exercise area looked great.

8

Angela

May 3, 2025

·

Stayed 3 nights

Very disappointed that the hotel makes it impossible to work from the facility because it blocks the ability to log into your employer VPN. So if you will need to work, choose another hotel. We called the front desk and they confirmed this was true and not just us.

10

Rhodora

Nov 16, 2025

·

Stayed 2 nights

Clean, comfortable bed and priceless view from my room

10

Erik

Jul 13, 2024

·

Stayed 1 night

For the last day of cross-country travel, I decided to treat myself to a nicer hotel near the capitol and wasn't disappointed. Outstanding valet parking and front desk service, and check-in was hassle free. The room was a bit cramped, but clean with modern decor and fixtures. In-room wi-fi was outstanding. Also enjoyed a hearty breakfast at The Post restaurant downstairs. It sure is worth paying a few extra bucks to stay downtown where so much is within walking distance.

10

Kim

Apr 7, 2025

·

Stayed 3 nights

It was very convenient for visiting University of Wisconsin. The views of the capitol were magnificent. Our room was spacious and clean. And we were happy to be able to access our Netflix account for watching movies.

6

Derek

Feb 8, 2024

·

Stayed 1 night

Clean and nice area. We unfortunately did not have internet and nobody was willing to help. They gave us a number to call to try and figure it out ourselves as they did what they could.

8

William

Jun 24, 2024

·

Stayed 1 night

Great location, amazing view, incredibly uncomfortable bed. AC was weak.

8

Margaret

May 26, 2025

·

Stayed 1 night

This is a great location and place to stay, but you can hear people talking through the walls which is annoying

6

Deborah

Jul 20, 2025

·

Stayed 2 nights

Very poor value. Paid a very high rate for two small rooms with one small window that overlooked a roof and equipment.

10

Lauri

Apr 14, 2025

·

Stayed 3 nights

This is a terrific hotel right on the capital square. There is plenty of closet space, a dresser, a large mini fridge unlike some hotels that provide very little storage space for clothes. The rooms feel updated and clean and the views are, of course, stunning.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, professional, and accommodating across valet and front desk teams. There were occasional lapses, including rude or confusing check‑in experiences and slow restaurant service at busy times.

Related guest reviews

4

Melynda

Dec 2, 2023

·

I recently stayed at this location and gave an amazing review, sadly my stay this time was not the same. Upon checking in I was greeted with nothing but rudeness. From trying to downgrade a prepaid room. When I declined questioning me? I was in town on a personal matter for a child ( medical.) last thing I needed was to be met with kickback when trying to do a simple check in. I love this hotel but will never stay here again as I won't risk this front desk attendant and her attitude

10

Paul

Mar 18, 2025

·

Stayed 4 nights

The check in was great. The bar/restaurant staff are top notch and the menu has great choices. The location is on the Capital square are options are endless for entertainment, food or drinks.

8

Lindsey

Jul 1, 2025

·

Stayed 1 night

Staff was nice. Room was clean. Location was why we booked. Shower went cold in the middle of the shower. We were checked into a room with people ready in it. Had to go to a different floor with a smaller room. For almost 8 hundred a night( concert in town) I don’t know if I would pay that again for the experience we had.

6

Melynda

Dec 1, 2023

·

Stayed 1 night

I normally am greeted with amazing hospitality, I checked in this visit w/ everything but. Front desk clerk was rude, tried to downgrade my room( which was prepaid.) I stayed the day before and was greeted with complete opposite, nothing was offered from water to map? I will book elsewhere my next stay( which is frequently) to avoid this. Beyond disappointing

10

Rev. Gus

Sep 16, 2025

·

Stayed 2 nights

What a wonderful stay for business great staff and amenities and facilities were exceptional looking forward to another visit soon 🎶

10

kathleen

Jun 29, 2025

·

Stayed 3 nights

All of the staff members could not have been friendly, more helpful or accommodating. Our only complaint was there was limited service availability because the people working the bar/restaurant are also running up room service – so there were times where there was nobody behind the bar/restaurant for a a bit because they were running up room service… but I think it might just be an understaffing. Food was excellent. The room was comfortable and very clean and the staff again was outstanding.

10

Michael

Oct 16, 2023

·

Stayed 3 nights

The most amazing welcoming staff of any hotel that I have stayed in anywhere near and around Madison. The manager was incredible and it trickled down to the entire staff. Stay in this hotel if the option is available. Location can't be beat either

10

Patricia

Jul 23, 2025

·

Stayed 2 nights

We usually stay at another hotel on Capital Square, but it had no availability last weekend. We grabbed one of the last rooms available here at the Best Western and were not disappointed. The hotel is an old bank bldg, beautifully decorated and immaculate. The staff is on their game 100%! The crew in the parking are very efficient as well. Our only suggestion is that there be improved places to secure bicycles overnight in the garage. The racks are small and not real user friendly for more than a bike or two.

10

Rick

Nov 28, 2025

·

Stayed 1 night

Staff was the friendliest I've ever encountered!

10

Monique

Jul 8, 2025

·

Stayed 2 nights

We had an amazing stay at the Best Western Premier Park downtown Madison location! Paul was very accommodating and his customer service is top notch! Everyone we encountered was friendly and helpful. The only thing we would have appreciated was a full length mirror. We were in town for a concert and it would have been nice to have a full length mirror while getting ready. Otherwise everything was great and we enjoyed our stay!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptional downtown location directly by the Capitol, walkable to State Street, the Overture Center, UW, and the farmers market. A few guests mentioned discomfort with nearby street activity.

Related guest reviews

10

Mary

Jul 14, 2025

·

Stayed 2 nights

Close to everything in Madison! No car needed the entire stay!

10

Isaac

Sep 15, 2024

·

Stayed 6 nights

Great location for the Ironman race. I would come back!

10

Julie

May 25, 2025

·

Stayed 1 night

Great location downtown!

10

Nichole

Apr 4, 2025

·

Stayed 1 night

Good location to our event we were in town for. Easy walking to food and coffee

10

Denis

Jul 23, 2023

·

Stayed 1 night

Amazing place in the very center of Madison right in front of Capitol. Within the walking distance of all major downtown attractions. Very quiet and clean. Breakfast not included (the only flip side). Regardless, I highly recommend this place for a stay if you want to be close to downtown/university.

10

Krista

Oct 30, 2025

·

Stayed 1 night

Excellent location. Room was clean - great view of the capital building. Nice shower and comfortable beds. Wish parking was included. Staff was friendly.

10

Teresa

Sep 2, 2025

·

Stayed 3 nights

Super clean! Unbelievable location for getting everywhere downtown Madison for the weekend... Farmers market, Taste of Madison, Monona Terrace, dining, breakfast.... such a great location!!

10

Beth

May 2, 2024

·

Stayed 2 nights

Can’t beat the location. So much within walking distance. Beautiful hotel.

10

Erin

Jul 15, 2024

·

Stayed 1 night

Perfect location across from Capitol.

10

Dora

May 20, 2023

·

Stayed 2 nights

The property is great. Beautiful room, comfortable bed, roomy bathroom. The only negative was the vagrants in the area. Uncomfortable walking around the square.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The Post restaurant and bar earn frequent praise for breakfast and meals, with prices often seen as reasonable. Some guests found food average or service slow, and several wished breakfast were included.

Related guest reviews

10

Christine

Oct 11, 2025

·

Stayed 2 nights

Staff was friendly and accommodating as we got in early and they helped have our room ready. Location was great by capitol and nearby restaurants and coffee shops. Pool looked nice though we didn’t go in. Heard the food was good but we didn’t get a chance to dine at Post. Lively bar scene with good happy hour deals. Room was very clean and comfortable. Air worked great. Would stay again.

10

Catherine

Jun 12, 2024

·

Stayed 1 night

Great location! Big pool area that kids loved! Reasonable prices in their restaurant — delicious food.

10

Paul

Mar 18, 2025

·

Stayed 4 nights

The check in was great. The bar/restaurant staff are top notch and the menu has great choices. The location is on the Capital square are options are endless for entertainment, food or drinks.

8

Hannah

Aug 24, 2025

·

Stayed 1 night

Beautiful hotel in a great location to explore downtown. The only reason for the 4/5 stars is that the room is small and the restaurant staff was rude plus took forever for breakfast. You are also forced to pay for charged valet parking if you bring a vehicle.

10

Alissa

Feb 19, 2025

·

Stayed 2 nights

Great hotel, we enjoyed a weekend here and it was beautiful building, clean rooms. Staff was very friendly, breakfast in the adjacent restaurant was great as well. Will definitely stay here again! Very walkable location!

10

kathleen

Jun 29, 2025

·

Stayed 3 nights

All of the staff members could not have been friendly, more helpful or accommodating. Our only complaint was there was limited service availability because the people working the bar/restaurant are also running up room service – so there were times where there was nobody behind the bar/restaurant for a a bit because they were running up room service… but I think it might just be an understaffing. Food was excellent. The room was comfortable and very clean and the staff again was outstanding.

8

Amber

Feb 4, 2025

·

Stayed 1 night

The hotel was great. The food in the restaurant was not very good.

10

Nicole

Jul 24, 2025

·

Stayed 1 night

My daughter and I had a great stay here! We did a staycation to see Wicked at The Overture and the convenience of the hotel was great. Check in was very smooth and the hotel staff was very friendly and accommodating- and I was happy to see my room was ready earlier than expected. We ended up booking a king bedroom suite and wow I was blown away at how nice and huge the rooms were! Everything looked clean and modern and the amount of space in the suite was amazing; we even had a balcony in the living room. The bathroom was also clean and modern. While we were there, we also enjoyed the hotel amenities and ate at The Post restaurant for lunch, went in the pool and had room service deliver breakfast. Everything was great! We will definitely be back!

10

Kailey

Apr 14, 2025

·

Stayed 2 nights

Everything was very nice and clean wish they had a breakfast option

8

Peter

Aug 12, 2025

·

Stayed 2 nights

For nightly fees paid this past weekend, it would seem that some form of breakfast would be included.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $156	7 $156	8 $155	9 $530	10 $529
11 $139	12 $155	13 $156	14 $215	15 $290	16	17
18 $268	19 $179	20 $179	21 $176	22 $300	23	24
25 $140	26 $156	27 $155	28 $165	29 $174	30 $232	31 $233

Su	Mo	Tu	We	Th	Fr	Sa
1 $140	2 $135	3 $140	4 $434	5 $187	6 $439	7 $446
8 $140	9 $140	10 $139	11 $140	12 $140	13 $331	14 $331
15 $147	16 $140	17 $140	18 $146	19 $147	20 $157	21 $157
22 $145	23 $139	24 $147	25 $156	26 $140	27 $206	28 $221
29 $132	30 $132

Best Western Premier Park Hotel

Prices for Best Western Premier Park Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 2 Queen Beds (With Sofabed, View)

Suite, 1 King Bed (With Sofabed)

Standard Room, 1 King Bed, Refrigerator (View)

Standard Room, 1 King Bed, Refrigerator

Suite, 1 King Bed (With Sofabed, View)

Standard Room, 1 Queen Bed, Refrigerator

Standard Room, 2 Queen Beds (With Sofabed)

Standard Room, 2 Queen Beds, Accessible (View)

Standard Room, 2 Queen Beds, Refrigerator, Poolside

Standard Room, 1 King Bed, Accessible (With Sofabed, View)

Presidential Suite, 1 King Bed, Jetted Tub (Living Room;With Sofabed)

Standard Room, 1 King Bed (With Sofabed, View)

Executive Suite, 1 King Bed (With Sofabed)

Suite, 1 King Bed, Accessible (With Sofabed, View)

Standard Room, 1 King Bed, Accessible (View)

Standard Room, 2 Queen Beds, Refrigerator (View)

Guest reviews of Best Western Premier Park Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Premier Park Hotel

Considering this hotel for your Madison trip?

Prices for upcoming dates