Is parking available at the property?

Free self parking is available onsite, with limited spaces. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 75 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The property is located in the business district of Richmond, within a 15-minute drive of Short Pump Town Center and University of Richmond. It is approximately 19.7 miles from Richmond International Airport.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. The pool's operational hours are not specified, and it will be unavailable for renovations from April 20, 2026, to May 11, 2026.

Are children allowed at the property?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Fairfield Inn & Suites Richmond Innsbrook

Average nightly price at Fairfield by Marriott Inn & Suites Richmond Innsbrook by month, last 12 months (USD)
Month	Average price
January	$109
February	$112
March	$150
April	$129
May	$131
June	$144
July	$135
August	$121
September	$123
October	$133
November	$128
December	$107

What guests think

At Fairfield Inn & Suites by Marriott Richmond Innsbrook, reviews consistently note clean rooms, a convenient location, and complimentary breakfast generally well liked, while critiques focus on firm beds, a small pool, and occasional maintenance issues.

Service earns frequent praise for professionalism and warmth, with staff often singled out; a few guests cited unreturned messages, below-average check-in, or reduced housekeeping during stays. Rooms are often spacious and comfortable, though some noted thin walls, low sink water pressure, missing blackout curtains, and Wi‑Fi access that requires membership or a fee. Overall, expect a reliable mid-range stay with a few comfort and amenity trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small indoor pool is appreciated but can feel tiny and was closed during one stay due to a heater issue; towels were not always restocked. Parking is easy and close to entrances, though one guest noted a tricky lot median.

Related guest reviews

8

Kelli

Mar 31, 2024

·

Stayed 1 night

The pool

8

Joy

Aug 4, 2025

·

Stayed 1 night

Quick stayover in Richmond at this lovely, quiet property. Small, indoor saltwater pool, open late, was the perfect ending to a long day. Staff does need to stay on top of the dirty towels that accumulated and restock new towels (had to go to the desk for this). Visited the complimentary breakfast shorty after opening and they were already out of eggs though everything else was fresh and stocked. Adequate for a quick bite. Only real complaint was the bed and pillows-not comfortable at all and not up to Marriott standards. Quite disappointing, made for a restless night. Overall, nice stay, nice staff, good location.

8

Karlea

Jan 10, 2025

·

Stayed 2 nights

This would have been a five star review if the manager Jennie Gold would at least responded to my email. We came for the pool only. Just to check in and find out it was closed due to the heater being broken. Nothing on the website stated this. We stayed for two nights and wasn’t accommodated in anyway. It was my five year olds birthday and he was highly disappointed. Jennie could have at least responded at bare minimum.

6

Soutsakhone

May 19, 2023

·

Stayed 1 night

Swimming pool was very small not looking like the pictures on the website.

6

Michael

Oct 30, 2024

·

Stayed 1 night

We enjoyed the suite. The pool was small, but warm and well kept. We were disappointed that you could only get into the WIFI if you paid for it, or became a member. That would have been good information to have before we booked.

8

Bryan

Aug 28, 2023

·

Stayed 1 night

My wife and I stayed here overnight while I was intown for work. The rooms were clean and comfortable and the staff was kind and accomodating. The system where the TV is on and greets you with a personalized greeting is a nice touch. My only nitpicky knocks against it were breakfast in the morning was just okay and parking lot has a divisive median planted with prickly shrubs (I only mention because while we were there, an older guess tried traversing it and fell down in the parking lot, seems like an unnecessary obstacle for people just trying to get to their cars quickly).

8

Viet

Aug 18, 2024

·

Stayed 2 nights

Easy to park. Near shopping center and interstate

10

Amiel

Dec 5, 2025

·

Stayed 1 night

Great stay at the Fairfield. Rooms clean and large, what I expect at a Marriott. Great breakfast, and a surprise swim in the heated pool on a cold December night.

8

Melissa

Jan 15, 2025

·

Stayed 2 nights

Parking close to doors, great little breakfast setup

10

Maureice

Apr 26, 2024

·

Stayed 2 nights

The staff was pleasant and professional. The property well maintained and outside clean and well light. Very relaxing

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the property and rooms as very clean and well maintained. A few isolated issues appeared (such as a damp-smelling room later changed), but overall standards are strong.

Related guest reviews

10

Christina

Feb 18, 2025

·

Stayed 3 nights

The price and location was good. Staff was nice and the room and property was very clean.

10

Debra

Feb 13, 2023

·

Stayed 2 nights

Hotel was very clean. Decent continental breakfast.

8

LUZIA

Dec 1, 2024

·

Stayed 1 night

Everything was clean. We had an issue with our tv not working but front desk switched our room

10

Diana

Jun 27, 2023

·

Stayed 3 nights

The hotel was clean and updated. The staff were friendly and helpful. The breakfast was fine, with healthy options. The walls are a little thin.

10

Laurie

Oct 31, 2025

·

Stayed 2 nights

The room was clean and the lobby was tidy. The staff was excellent-very friendly and helpful.

10

Melody

Aug 23, 2023

·

Stayed 1 night

We were first put in a room that smelled "damp", i think it was Rm 434. We asked to be moved and we were moved to the first floor; room had "no smell" and we were fine. Place is clean, it was a nice stay. Breakfast area is clean & organized. Bonnie was very helpful and attentive

10

Loretta

Aug 11, 2025

·

Stayed 2 nights

Very clean property, spacious room., breakfast was delicious.

10

Peter J

Mar 23, 2025

·

Stayed 5 nights

The staf were very friendly and helpfull. Proprety was clean and well maintained.

10

Terra

Dec 14, 2024

·

Stayed 1 night

Easy check in process, no waiting. Greeting as entering building. Nice clean and updated rooms nice linens. Hot shower.

10

David

Apr 18, 2024

·

Stayed 1 night

Extremely clean and very nice property. Great breakfast.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but several guests found the mattresses firm or pillows uncomfortable. Some noted thin walls, low sink water pressure, missing blackout curtains, occasional maintenance problems, and Wi‑Fi access requiring membership or a fee.

Related guest reviews

10

Jennifer

May 27, 2025

·

Stayed 1 night

Large room

8

mary

Apr 17, 2025

·

Stayed 1 night

Bed was not very comfortable

8

Joy

Aug 4, 2025

·

Stayed 1 night

Quick stayover in Richmond at this lovely, quiet property. Small, indoor saltwater pool, open late, was the perfect ending to a long day. Staff does need to stay on top of the dirty towels that accumulated and restock new towels (had to go to the desk for this). Visited the complimentary breakfast shorty after opening and they were already out of eggs though everything else was fresh and stocked. Adequate for a quick bite. Only real complaint was the bed and pillows-not comfortable at all and not up to Marriott standards. Quite disappointing, made for a restless night. Overall, nice stay, nice staff, good location.

4

Danielle

Jul 16, 2023

·

Stayed 3 nights

Refrigerator was not working when I arrived. When maintenance “fixed” the issue it started freezing everything. The bathroom sink wouldn’t drain. The beds were full size vs the queen size advertised.

8

Selina

Aug 23, 2025

·

Stayed 1 night

Water pressure was horrible in the sink. Really don’t like carpeted rooms.

4

Christine

Nov 16, 2025

·

Stayed 1 night

While the customer service was fine, the mattress was so hard that we couldn’t sleep. We ended up leaving early and driving home

6

Joanna

Oct 18, 2024

·

Stayed 2 nights

apparently wifi is not free to people who are not members of Marriott's travel club.

10

Diana

Jun 27, 2023

·

Stayed 3 nights

The hotel was clean and updated. The staff were friendly and helpful. The breakfast was fine, with healthy options. The walls are a little thin.

10

Amiel

Dec 5, 2025

·

Stayed 1 night

Great stay at the Fairfield. Rooms clean and large, what I expect at a Marriott. Great breakfast, and a surprise swim in the heated pool on a cold December night.

8

Thomas G

Jan 30, 2024

·

Stayed 3 nights

The only thing missing were any kind of blackout curtains. The sheer curtains at the window let in a lot of streetlight.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, professional, and accommodating, and staff often resolve issues promptly. A few reports cite unreturned messages, below-average check-in, early housekeeping knocks, or reduced stayover service.

Related guest reviews

10

Phyllis

Jul 28, 2024

·

Stayed 7 nights

We spent one week at this hotel. Everything was great, but the best part of our stay was the staff—especially Bonnie at the breakfast. The food was always good, but Bonnie made our stay feel like home. She is the best ambassador for the hotel and area. She helps guests feel welcome and “at home.” We will always remember her fondly. I recommend this hotel highly.

8

Karlea

Jan 10, 2025

·

Stayed 2 nights

This would have been a five star review if the manager Jennie Gold would at least responded to my email. We came for the pool only. Just to check in and find out it was closed due to the heater being broken. Nothing on the website stated this. We stayed for two nights and wasn’t accommodated in anyway. It was my five year olds birthday and he was highly disappointed. Jennie could have at least responded at bare minimum.

6

Susan

Sep 17, 2024

·

Stayed 2 nights

The room was clean but they had no services. Claimed bc of Covid. That was 4 years ago. Give me a break. No clean towels or made beds.

8

LUZIA

Dec 1, 2024

·

Stayed 1 night

Everything was clean. We had an issue with our tv not working but front desk switched our room

6

idriss

Jun 16, 2024

·

Stayed 1 night

The stay was average. The check in was below average and the morning of check out was not good because house keeping is knocking on the doors at 9 am. She was ready to clean the room. It Sunday and check out is 11 am

10

Sandra

Dec 29, 2024

·

Stayed 2 nights

While there was a hiccup with my room on the first day, it was handled quickly and professionally. I travel to Richmond, VA 5-6 times a year and I think I've found my go-to hotel.

10

Jennifer

Oct 31, 2024

·

Stayed 1 night

The staff was amazing and helpful. They made sure you felt welcome. Will definitely stay there again

10

Laurie

Oct 31, 2025

·

Stayed 2 nights

The room was clean and the lobby was tidy. The staff was excellent-very friendly and helpful.

10

David

Aug 10, 2025

·

Stayed 1 night

Everyone was professional and friendly

10

David

Sep 25, 2024

·

Stayed 2 nights

The woman who set up breakfast was extremely friendly and helpful, saying hello to everyone and keeping the place clean and the food replenished.

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AI-generated summary based on recent guest reviews

Location

Convenient location near restaurants, shopping, and the interstate; several mention a quiet setting. Suitable as a base for visiting Richmond and nearby areas.

Related guest reviews

10

Christina

Feb 18, 2025

·

Stayed 3 nights

The price and location was good. Staff was nice and the room and property was very clean.

10

Jose

Jun 3, 2023

·

Stayed 2 nights

Recommend to anyone who is interested relaxing and explore Richmond and vicinity

10

Donald

Sep 17, 2023

·

Stayed 1 night

Motel is located in a quiet area and having many breakfast options was very nice!

10

David

Jul 21, 2024

·

Stayed 1 night

Staff is wxcellent hotel is extremely clean and it is easy to get to food and other locations.

8

Viet

Aug 18, 2024

·

Stayed 2 nights

Easy to park. Near shopping center and interstate

10

Paul

Dec 20, 2024

·

Stayed 1 night

Nice location

10

Nicole

Jul 8, 2023

·

Stayed 1 night

Great overnight stay. Pleasant check in with friendly staff, clean, comfortable, excellent breakfast selection, very nice location close to restaurants, etc. Would definitely stay again.

10

Latoria

Apr 16, 2023

·

Stayed 1 night

It was a really nice hotel. Cozy, clean and comfortable! Hotel staff- very friendly. Kitchen staff- lovely. location- perfect.

10

Patricia

May 14, 2024

·

Stayed 2 nights

Good location

8

Michael

Sep 28, 2024

·

Stayed 1 night

Nice hotel , clean and good location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and selection, with attendants keeping the area clean and items stocked. Some guests found options repetitive or encountered early shortages, but overall impressions are positive.

Related guest reviews

10

Phyllis

Jul 28, 2024

·

Stayed 7 nights

We spent one week at this hotel. Everything was great, but the best part of our stay was the staff—especially Bonnie at the breakfast. The food was always good, but Bonnie made our stay feel like home. She is the best ambassador for the hotel and area. She helps guests feel welcome and “at home.” We will always remember her fondly. I recommend this hotel highly.

10

Kathy

Feb 16, 2024

·

Stayed 2 nights

Staff very friendly & accommodating. Bonnie at breakfast is a gem - super friendly, everything was well stocked & made sure the area was clean.

10

MATTHEW

May 3, 2025

·

Stayed 4 nights

Good quality hotel for it's price range. Excellent free breakfast.

8

Joy

Aug 4, 2025

·

Stayed 1 night

Quick stayover in Richmond at this lovely, quiet property. Small, indoor saltwater pool, open late, was the perfect ending to a long day. Staff does need to stay on top of the dirty towels that accumulated and restock new towels (had to go to the desk for this). Visited the complimentary breakfast shorty after opening and they were already out of eggs though everything else was fresh and stocked. Adequate for a quick bite. Only real complaint was the bed and pillows-not comfortable at all and not up to Marriott standards. Quite disappointing, made for a restless night. Overall, nice stay, nice staff, good location.

8

James

Sep 28, 2025

·

Stayed 2 nights

Breakfast was good Just the same food everyday.

8

Elizabeth

Oct 14, 2024

·

Stayed 3 nights

Good stay. The woman who works breakfast was friendly and helpful about the area.

10

Rodion

Feb 12, 2025

·

Stayed 2 nights

Great breakfast!

10

Amiel

Dec 5, 2025

·

Stayed 1 night

Great stay at the Fairfield. Rooms clean and large, what I expect at a Marriott. Great breakfast, and a surprise swim in the heated pool on a cold December night.

8

Patrice

Jun 27, 2024

·

Stayed 3 nights

Bonnie who works the breakfast bar was so friendly and kind. She always kept everything stocked. She went out of her way to talk to all the guests. It had a good variety for a free breakfast.

8

Melissa

Jan 15, 2025

·

Stayed 2 nights

Parking close to doors, great little breakfast setup

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $179	17 $167
18 $137	19 $138	20 $132	21 $127	22 $127	23 $171	24 $185
25 $126	26 $127	27 $127	28 $127	29 $132	30 $173	31 $147

Su	Mo	Tu	We	Th	Fr	Sa
1 $122	2 $118	3 $120	4 $120	5 $124	6	7 $156
8 $109	9 $113	10 $113	11 $123	12 $146	13 $211	14 $206
15 $115	16 $120	17 $120	18 $118	19 $129	20 $166	21 $168
22 $115	23 $112	24 $118	25 $123	26 $145	27 $171	28 $152
29 $113	30 $118

Fairfield by Marriott Inn & Suites Richmond Innsbrook

Prices for Fairfield by Marriott Inn & Suites Richmond Innsbrook

Monthly average prices

About this property

Location

Room options

Studio, Multiple Beds, Hearing Accessible

Studio, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Double Beds, Hearing Accessible

Room, 1 King Bed, Hearing Accessible (Bathtub, Transfer Shower)

Room, 1 King Bed

Studio, 1 King Bed with Sofa Bed, Hearing Accessible (Bathtub, Transfer Shower)

Room, 2 Double Beds

Room, 2 Double Beds, Hearing Accessible (Bathtub, Transfer Shower)

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Roll-In Shower, Transfer Shower)

Guest reviews of Fairfield by Marriott Inn & Suites Richmond Innsbrook

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield by Marriott Inn & Suites Richmond Innsbrook

Prices for upcoming dates