Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary continental breakfast is served daily.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a pet fee of USD 20 per pet, per night and a pet deposit of USD 50. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property includes elevators and step-free entrances, ensuring accessibility for guests with disabilities.

Where is the property located in relation to key landmarks?

The property is located in the heart of Jackson, within a 10-minute walk of Music Highway Crossroads and Casey Jones Village, and is approximately 1.7 miles from Old Hickory Mall.

Is there a swimming pool available?

Yes, the property has a seasonal pool open from June 1 to September 30, with access available from noon to 7:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Quality Inn Jackson Northwest

Average nightly price at Quality Inn Jackson Northwest by month, last 12 months (USD)
Month	Average price
January	$71
February	$70
March	$82
April	$78
May	$81
June	$80
July	$80
August	$78
September	$76
October	$89
November	$82
December	$78

What guests think

Reviews of Quality Inn Jackson Northwest highlight comfortable rooms and friendly staff, with many guests appreciating pet-friendly policies, convenient parking, and proximity to restaurants and I-40, though the property shows wear and some maintenance issues arise.

Breakfast feedback is mixed and often basic, with limited variety noted alongside occasional positive remarks. Rooms are typically small and quiet, with decor ranging from updated to dated, and some report musty air or humidity. Some reviews cite pests or cleanliness lapses and occasional pool closures, while isolated complaints involve rude interactions or deposit disputes. Overall, expect a simple, budget stay with easy highway access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet-friendly features like exterior entries and nearby grass are appreciated, and parking is well lit and convenient; some note nice landscaping and an elevator. Occasional concerns include a closed or unclean pool and an overall dated feel.

Related guest reviews

10

Mark

Mar 14, 2024

·

Stayed 1 night

Love the outside doors and grass for my dog. Amanda was super nice.

8

LaToya

Jul 28, 2024

·

Stayed 2 nights

Check was easy. Front desk clerk was very nice. Room was pretty clean. Only issue was there was no ventilation in the room. The bathroom fan was inoperable. Lack of ventilation caused sort of a dampness in the room. There was an iron but no ironing board. The property was well kept and well lit. Felt safe with the parking. Pool was closed.

10

Vivian

Jun 24, 2024

·

Stayed 1 night

Great service, pet friendly.

10

Deborah

Dec 24, 2023

·

Stayed 1 night

It was a good short stay. In and out. Reasonable dog fee of $20 Room small but bed comfortable

10

Basab

Dec 24, 2023

·

Stayed 1 night

Had a very good stay. Room is clean and property well kept..good value for the money. Parkinh is convinient. Staff is helpful

8

Lisa

Jun 29, 2025

·

Stayed 1 night

We were traveling with our dog and spent. Night at the Quality Inn. The staff were very nice checking in. We had a room on the first floor with a door to the outside which was very convenient to take the dog outside. Room was clean and comfortable, but a bit worn. The continental breakfast was the usual fare so you could find something to eat. There were plenty of restaurants within walking distance. Would stay here gain.

10

Eric

Dec 3, 2024

·

Stayed 1 night

Property was well lit and easy to check on vehicle and surroundings.

8

James

Oct 11, 2023

·

Stayed 1 night

Rm to park my pickup and small trailer.

8

Steve

Oct 6, 2023

·

Stayed 2 nights

They have obviously updated recently and it shows. Reasonable price, clean and the grounds have very nice landscaping. I would stay there again.

6

Deborah

Jul 13, 2025

·

Stayed 1 night

The room was clean but the chair, sink faucet and towel rack were broken. The pool didn’t look really clean but there was someone cleaning it the next morning. The bed was comfortable.

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Cleanliness

Many guests describe rooms as very clean, but several report issues such as pests, smoke odors, stained linens, or hair in bathrooms. Overall cleanliness appears inconsistent.

Related guest reviews

10

Tiffany

Nov 17, 2025

·

Stayed 1 night

My 2nd time staying here in a month and I love it here. The staff is so friendly and helpful. The rooms are clean with comfortable beds. Will be back again! Go Dragons

8

Marina

Feb 9, 2024

·

Stayed 1 night

I liked that it was the only property that had rooms for a last minute reservation. I did not like that when I arrived my room had stained or I cleaned sheets which was not good. However I called front desk and got moved right away. The place is in need of remodel because it’s super old and a lot of deterioration. It gave me a bit of the creeps that it was dirty and I honestly stayed because there’s was nothing else available.

4

Nikylia

May 18, 2025

·

Stayed 2 nights

My stay was decent until the 2nd morning, I woke up to an ant infestation in my room.

2

Alan

Jul 6, 2024

·

Stayed 1 night

While the office staff was nice, the room was quite dirty, and reeked of smoke. Cigarette burn on the bed linen, and stains on the chair. We didn’t stay.

4

Grace

Dec 27, 2023

·

Stayed 1 night

It was quiet but there was no front desk staff to check out in the morning and in the room there were cigarette burns all over the comforter and the shower had short dark hairs from previous people so I am not confident with the cleanliness of the room

10

Tiffany

Aug 14, 2025

·

Stayed 3 nights

Great stay ! Very clean !

2

Jill

Nov 30, 2024

·

Stayed 1 night

We arrived late and room seemed clean. When getting around in the morning, we saw a cockroach run across our white line on the bed.

8

Robert

Nov 18, 2024

·

Stayed 1 night

A very clean and comfortable room.

10

Tiffany

Oct 28, 2025

·

Stayed 2 nights

Hotel was very clean and the staff was nice and helpful. We definitely will stay here

10

Nicholas

Mar 10, 2024

·

Stayed 1 night

Our stay was perfect. Our room was very clean and the front desk was very helpful in answering questions and making check-in and check-out a breeze.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small and quiet, with decor ranging from updated to dated and some reports of musty or humid air or weak ventilation. Road noise is minor for a few guests.

Related guest reviews

8

LaToya

Jul 28, 2024

·

Stayed 2 nights

Check was easy. Front desk clerk was very nice. Room was pretty clean. Only issue was there was no ventilation in the room. The bathroom fan was inoperable. Lack of ventilation caused sort of a dampness in the room. There was an iron but no ironing board. The property was well kept and well lit. Felt safe with the parking. Pool was closed.

8

Joanne

Nov 14, 2024

·

Stayed 1 night

Room was a little on the older side, but clean. The bed was comfortable. We were able to stay on the 1st floor so unloading and reloading our car was very easy.

6

Craig

Dec 11, 2024

·

Stayed 1 night

Dated, worn.

10

Ted

Jan 5, 2024

·

Stayed 1 night

Rooms have been updated and the price was right.

6

David

Feb 6, 2024

·

Stayed 1 night

The room was on the small side, and the breakfast was barely... breakfast. But, enough to get your day going.

6

Linnie

Jul 9, 2024

·

Stayed 1 night

The room was humid and musty. I don’t think the air conditioning was working properly.

8

Philip

Dec 23, 2025

·

Stayed 1 night

The bed was very comfortable. The room was clean and quiet

10

KATHY

Nov 17, 2025

·

Stayed 1 night

Clean smaller room. Small bathroom, but good shower. Comfortable bed. Walk out to the car

8

Steve

Oct 6, 2023

·

Stayed 2 nights

They have obviously updated recently and it shows. Reasonable price, clean and the grounds have very nice landscaping. I would stay there again.

8

Jennifer

Apr 30, 2024

·

Stayed 1 night

The property was a good value for our short stay. Overall the area felt safe, there was some road noise at night but nothing too crazy. The grounds were clean and well kept. Staff were pleasant. Breakfast was reasonably good. The beds were very comfortable.

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Service

Many praise friendly, helpful front-desk staff and prompt problem resolution. A few report rude interactions and disputes over deposits or refunds.

Related guest reviews

2

Roger

Oct 6, 2024

·

Stayed 1 night

Never even checked in. The desk clerk cancelled our reservation even though we were standing right in front of her. I told her she was rude, told my husband, no wonder the reviews were so bad. She said, you dont have to stay here. I've cancelled you.

10

Tiffany

Nov 17, 2025

·

Stayed 1 night

My 2nd time staying here in a month and I love it here. The staff is so friendly and helpful. The rooms are clean with comfortable beds. Will be back again! Go Dragons

8

Donald

Jul 31, 2025

·

Stayed 1 night

We checked in and went to our room and the commode would NOT flush and someone immediately came to check it out and then got us a different room. Breakfast was good! Lots of choices!

8

LaToya

Jul 28, 2024

·

Stayed 2 nights

Check was easy. Front desk clerk was very nice. Room was pretty clean. Only issue was there was no ventilation in the room. The bathroom fan was inoperable. Lack of ventilation caused sort of a dampness in the room. There was an iron but no ironing board. The property was well kept and well lit. Felt safe with the parking. Pool was closed.

2

Brad

Mar 23, 2024

·

Stayed 2 nights

My wife and i along with our service dogs stayed two nights at this hotel. When we arrived, the front desk lady was asking all sorts of questions about our service animals, seemingly acting like we were lying about them. When we checked out, they wouldnt release our deposit, claiming the dogs had made spots on the floor that had to be cleaned, which was not the case. We had taken pictures of the room prior to departure as this has happened before. They took our $100 deposit and then took another $50 off of my card without my consent. This is against the law and there should be criminal charges filed.

10

Pamela

Dec 27, 2024

·

Stayed 1 night

Staff members were very pleasant

8

Darrell

Jun 9, 2024

·

Stayed 1 night

The hotel was clean and in good repair. The desk let us check in a little early since we had an appointment to get to. Room was clean.

10

Tiffany

Oct 28, 2025

·

Stayed 2 nights

Hotel was very clean and the staff was nice and helpful. We definitely will stay here

10

Nicholas

Mar 10, 2024

·

Stayed 1 night

Our stay was perfect. Our room was very clean and the front desk was very helpful in answering questions and making check-in and check-out a breeze.

10

Lyndol

Jul 30, 2023

·

Stayed 1 night

Staff was great

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AI-generated summary based on recent guest reviews

Location

Convenient to I-40 with restaurants within walking distance; several note the area feels safe, though one reviewer disliked the area and another found access a bit tricky with some road noise.

Related guest reviews

8

debbie

Aug 21, 2024

·

Stayed 1 night

I like that is right off the highway and restaurants are within walking distance

8

Shannon

Dec 25, 2023

·

Stayed 1 night

Easy access, close restaurants

10

debbie

Aug 29, 2023

·

Stayed 1 night

This is a nice stop for us. Dining options within walking distance. Clean rooms, friendly staff.

10

Natarajan

Jan 5, 2025

·

Stayed 1 night

The room was very clean and very close to I-40.

8

James

Jun 28, 2023

·

Stayed 1 night

Hard to get to. Other than that very good stay.

8

Lisa

Jun 29, 2025

·

Stayed 1 night

We were traveling with our dog and spent. Night at the Quality Inn. The staff were very nice checking in. We had a room on the first floor with a door to the outside which was very convenient to take the dog outside. Room was clean and comfortable, but a bit worn. The continental breakfast was the usual fare so you could find something to eat. There were plenty of restaurants within walking distance. Would stay here gain.

10

Michael

Apr 8, 2024

·

Stayed 1 night

Excellent locationm, room was clean and quiet, great value - no issues with my stay

2

Sisleidy

Aug 15, 2024

·

Stayed 1 night

Terrible area and dirty rooms

8

Jennifer

Apr 30, 2024

·

Stayed 1 night

The property was a good value for our short stay. Overall the area felt safe, there was some road noise at night but nothing too crazy. The grounds were clean and well kept. Staff were pleasant. Breakfast was reasonably good. The beds were very comfortable.

10

Chris

Aug 21, 2024

·

Stayed 1 night

Good location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic with limited variety, and several guests found it skimpy or disappointing. A few reviews say it was acceptable or better than expected.

Related guest reviews

6

Larry

Jan 23, 2024

·

Stayed 1 night

Great price, very clean, breakfast was minimal.

8

Kyoung

Nov 28, 2024

·

Stayed 1 night

Better breakfast than expected.

8

Donald

Jul 31, 2025

·

Stayed 1 night

We checked in and went to our room and the commode would NOT flush and someone immediately came to check it out and then got us a different room. Breakfast was good! Lots of choices!

6

David

Feb 6, 2024

·

Stayed 1 night

The room was on the small side, and the breakfast was barely... breakfast. But, enough to get your day going.

6

Matthew

May 1, 2024

·

Stayed 1 night

Been in worse. Breakfast was pretty skimpy.

8

Neal

Apr 27, 2024

·

Stayed 1 night

Stopped serving breakfast a little before 9:00 on a weekend. Very small room.

8

Anita

Oct 17, 2023

·

Stayed 1 night

Room was very clean. A little to much of a perfume type smell for me. Breakfast a little lacking.

6

Charlene

Nov 20, 2023

·

Stayed 1 night

The photos on the site looked nice but the tiny bathroom was not clean. The entry door did not shut properly and we had to make sure it was latched so it wouldn’t come open on its own. The young woman at the front desk was wonderful although her computer wasn’t working but she did the best she could checking us in. The breakfast consisted of waffles, yogurt, toast and weak orange juice. For the dollar price of the hotel we are used to, this hotel should be priced much lower. The best thing was that is is located within walking distance to a restaurant called Redbones which was absolutely a fun atmosphere and the food was great.

8

glenn

Jan 8, 2025

·

Stayed 1 night

It was ok, the breakfast wasn't very good

8

Jennifer

Apr 30, 2024

·

Stayed 1 night

The property was a good value for our short stay. Overall the area felt safe, there was some road noise at night but nothing too crazy. The grounds were clean and well kept. Staff were pleasant. Breakfast was reasonably good. The beds were very comfortable.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $72	12 $74	13 $80	14 $81	15 $78	16 $75	17 $89
18 $74	19 $86	20 $84	21 $83	22 $81	23 $94	24 $94
25 $77	26 $78	27 $80	28 $81	29 $81	30 $93	31 $94

Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $77	3 $77	4 $77	5 $76	6 $94	7 $93
8 $77	9 $76	10 $82	11 $83	12 $83	13 $95	14 $95
15 $84	16 $82	17 $82	18 $82	19 $86	20 $95	21 $95
22 $83	23 $83	24 $82	25 $81	26 $83	27 $95	28 $100
29 $85	30 $83

Quality Inn Jackson Northwest

Prices for Quality Inn Jackson Northwest

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Double Room, 2 Double Beds, Smoking (Interior Corridor)

Standard Double Room, 2 Double Beds, Smoking

Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed (Interior Corridor)

Guest reviews of Quality Inn Jackson Northwest

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Jackson Northwest

Prices for upcoming dates