Name: Holiday Inn Chicago Oakbrook by IHG
Address: 17 W. 350 22nd Street, Oakbrook Terrace, Illinois, United States of America, Oakbrook Terrace, Illinois, US
Price range: $90–$297 per night
Rating: 7.27

What guests think

At Holiday Inn Chicago/Oak Brook by IHG, travellers praise the convenient Oak Brook location and some friendly staff, but reviews repeatedly note dated rooms, inconsistent cleanliness, late-night noise from the attached bar, and recurring maintenance or facility issues.

Common complaints include scarce parking when the on-site bar is busy, elevator problems, limited or closed pool hours, and occasional hot-water or plumbing issues. Bar Louie and breakfast are convenient for many, though value and quality vary and breakfast is not included by default. Overall, expect a location-focused stay with trade-offs in upkeep and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Parking is often scarce when the on-site Bar Louie is busy, and guests report elevator problems, pool closures or short hours, and occasional hot-water outages. Some mention ongoing construction.

Related guest reviews

6

Beau

Oct 23, 2025

·

Stayed 2 nights

Parking was awful. Had to sit and wait for someone to leave before we could park. Not enough parking spaces. Carpets seemed dirty and sticky. Will not stay here again.

8

nick

Jul 15, 2024

·

Stayed 2 nights

Elevators felt unsafe Iand need to be updated

6

Jesse

Oct 21, 2024

·

Stayed 1 night

After checking in and leaving the premises and returning, there was absolutely no parking in the parking lot. I had to drive around the parking lot for 20 minutes as the bar downstairs in hotel was having a party, and there was no ample parking for myself and others who had Reservations for a room in the hotel I did have to contact the front desk and tell them where can I park without getting towed? I was directed to park along the curb along side of the drive that leads to the rear of the building upon entering my room, there was a noise all night long a humming sound of some sort, It was very irritating and had a hard time in getting a good night sleep there must’ve been some work being done either on the roof or adjacent rooms that left a machine on. I did not get a good night sleep.

8

Lucille

Oct 5, 2025

·

Stayed 1 night

The room was nice. I like the Dove soap and shampoo. The hotel was average. I do not like that the pool closes at 7pm although the pool was clean. I did not visit the fitness center.

4

William

Mar 11, 2024

·

Stayed 2 nights

Waking up Sunday morning and no hot water. No notice to guests, and no apologies. Just a statement by an unfriendly desk clerk that it was a building wide problem and they are working on it.

6

Richard

Nov 8, 2024

·

Stayed 1 night

Room was starting to look a little run down. elevator did not line up with the floor. 91 year old mother-in-law trip getting off the elevator.

4

Paul

Jul 29, 2025

·

Stayed 2 nights

Pool was unavailable, bathroom outdated. Tub did not drain and was not fixed when requested one day one of a two day stay.

6

Alvato

Jul 7, 2024

·

Stayed 2 nights

The pool was closed, one of the elevators wasn’t working, there was a ringing sound in the bathroom, the pillows were flat. However they had a great breakfast with fresh fruit, and lots of seating. There was a restaurant/bar attached(Bar Louie)

2

vonkisha

Mar 11, 2024

·

Stayed 1 night

I was there on business only to check in and a few hours later go to shower and BAM!!!!! NO HOT WATER!!!! Call front desk and he says tome Oh Yea we’re having issues with the HOT WATER and that was that !!!!! Business trip and couldn’t shower I’ll never stay here again and the only thing they could say was SORRY

4

Ashley

Jun 16, 2025

·

Stayed 1 night

Would not recommend. We arrived and had zero parking available because the bar inside of the hotel was packed. We were unaware a bar louie was attached. Once we checked in we were told to park at the local seafood place once they closed. After getting lucky with snagging a parking spot as a bar goer left, we got to our room and was not happy with the quality. The bathroom sink was cracked and detaching from the countertop. The toilet seat was broken and felt unsafe to sit on without it falling off or apart. The bed sheets had small stains on them as if they were not thoroughly cleaned the night before. The noise lingered from the bar and the bar goers in the parking lot right outside even though we were on one of the top floors. Overall did not love the stay. Especially for the price.

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Cleanliness

Feedback varies: several guests found rooms or bathrooms unclean, with odors or leftover trash, while others describe clean accommodations. A few also reported pests.

Related guest reviews

2

Michelle

Apr 6, 2025

·

Stayed 2 nights

This property was not clean at all the sheets smelled of men’s cheap cologne. There were dirty towels in the bathroom, trash in the trashcan and it looked like it hadn’t been vacuumed in weeks. There was still candy wrappers on the floor by the bed. I couldn’t even sleep in the bed because it smelled so strong of men’s cheap cologne. The bathroom was dirty. The whole place smelled like marijuana and there was noise in the hall up until past 11 PM. I used to think Holiday Inn was a good place to stay. I will no longer be wasting my time at Holiday Inn it is become just another motel 6.

4

Lenora

Jun 1, 2025

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Stayed 1 night

Room was not the cleanest hair on floor and bed not properly made

4

tyliece

Jan 31, 2024

·

I recently stayed at the Holiday Inn Chicago-Oakbrook, an IHG Hotel, and was disappointed with the condition of the property. The building shows its age and, unfortunately, it isn’t well-maintained. My room’s cleanliness was below expectations, evident by the stains I found on the sheets. This lack of attention to detail made for an uncomfortable stay. The hotel needs significant updates and a rigorous cleaning regimen to meet the standard one would expect from an IHG Hotel.

4

Bryon

Jun 3, 2024

·

Stayed 1 night

Mini fridge disnt work, food under bed, hair in bathroom, late noise from party in the bar louie connected to hotel. Got moved to new room. Still hair in bathroom, along w bed.

4

Destiny

Aug 19, 2025

·

Stayed 1 night

Rooms are dirty and lashes were left behind by housekeeping rooms smell like smoke bathrooms terrible the property needs to work on cleanliness and updating the rooms

2

Ibrahem

Jul 20, 2025

·

Stayed 3 nights

The room was dirty and there was trash u day the bed. Widows look so dirty. Bathrooms are horrible.

4

Patricia

Jul 17, 2025

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Stayed 1 night

Garbage (empty condom box) left in drawers No hair dryer. No hand towels. Mold on bathroom ceiling. Chewed Gum stuck to night stand

4

Kimberly

Sep 23, 2024

·

Stayed 3 nights

Found water bottle coke cans, wrappers under one bed. Found a pair of socks under another bed. Nasty dirty shower curtain. Dirt/mud on ceiling and door knobs. Was disgusting.

2

Eunise

Nov 19, 2024

·

Stayed 1 night

The room was not clean

4

Magdalena

Aug 4, 2025

·

Stayed 1 night

The room was not clean upon entry — use tissues on the floor, hair in the shower, and unknown liquids on the walls. Disappointed and grossed out to say the least.

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Rooms

Rooms are dated with small bathrooms and intermittent maintenance issues (plumbing, AC, fixtures), though many note comfortable beds. Noise from the lobby bar and thin walls can disturb sleep, especially on weekends or near elevators.

Related guest reviews

6

ken

Oct 13, 2024

·

Stayed 1 night

Our room was right next to an elevator so we heard it going up and down until 3:00am. Terrible night sleep. Did the front desk person put us near the elevator because we used Expedia?

6

Ayanna

Jun 19, 2025

·

Stayed 2 nights

Younger individuals may not find it unappealing, however there is a bar in the lobby that is more like a very saturated club on Friday and Saturday nights. Most if not all of the young ladies are scantily dressed (bottoms partially showing, club gear more like beach attire). Lots of drunken behavior. Approached by a young woman who was clearly a drug addicted (super thin, pasty skin, wide stare). Stay included my teenage daughter so my guard was up and we did not leave hotel room until morning.

8

Rhonda

Mar 30, 2025

·

Stayed 2 nights

Easy check in and out. Friendly staff. Pool was loud and overcrowded so we did not use the pool. Room only had 1 chair so someone had to sit on the soft bed. Bed was comfortable. Room was small. I cant upload a photo but if i could it would be the view from our window. A rock topped roof!

6

Patrick

Oct 7, 2025

·

Stayed 3 nights

Room is average. Beds old and worn hotel is ok …. Staff was nice

4

Samantha

Oct 12, 2025

·

Stayed 2 nights

Room smelled musty, had a stuffy nose. Parking was actually so stressful, not what you want after driving all day. Room was clean and comfortable. Very old but bed was nice.

2

Tina

Mar 17, 2025

·

Stayed 2 nights

Bar Louie is in the hotel and you could hear the loud music booming through the walls all night. By the elevators was thick cigarette smoke either coming from the bar area or right outside the doors, it irritated my son’s allergies. The pool isn’t for small kids, it starts at about 4 feet and only goes deeper, you need wristbands to swim and the pool closes at 9pm. The hotel itself at first glance appears nice but it really needs some updating; paint was chipping and cracking on the walls, the bathroom door wouldn’t close all the way, fixtures were loose (faucet etc). There was trash all under the beds (earring fell and I was looking for it) housekeeping came and took our towels but didn’t replace them then only replaced two of four because “that’s all they had”. We got back in at midnight to find both keys to both rooms didnt work, they said they expired… how are my keys expired on night one of a two night stay? And parking was horrible especially when the bar is open, we ended up having to park in the back (looked like employee entrance) and walk all the way to the front of the hotel on the first night. Definitely would not stay again.

6

Darnell

Oct 12, 2025

·

Stayed 2 nights

Definitely seen better and more modern. Compared to other Holiday Inn, this location, the room alone, is below par.

6

Abdallah

Jul 10, 2025

·

Stayed 4 nights

Extremly noisy environment, be it from people sitting outside or paperthin walls.

6

Eboni

Oct 4, 2024

·

Stayed 2 nights

One of the elevators was out of order so sometimes I had to take the stairs. The bathroom was kind of small so was the room.

8

Penny

Jun 19, 2024

·

Stayed 1 night

Adequate for a one night stay before a flight. Nothing fancy and rooms were generally clean. It was a little loud as there is a bar in the hotel that many people viaited and were loud coming back and slamming doors.

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Service

Service is mixed: many praise friendly staff and smooth check-in, while others cite slow or unhelpful front desk responses and occasional follow-up or security concerns.

Related guest reviews

8

Jacob

Aug 5, 2025

·

Stayed 1 night

Ongoing construction in front of the property requiring side entrance. Had to wait in the lobby for 5-7 minutes before staff assisted, no staff at front desk upon arrival. Breakfast was good, ran out of bacon and sausage.

2

Monica

Apr 15, 2024

·

Stayed 3 nights

When we walked in to check in, there were girls about to fight in the lobby bathroom. I then checked in and was given a key to room 211 which hadn’t been cleaned. There were no sheets on the bed and and chicken bones everywhere. I then was moved to room 313 and there were dirty towels behind the door in the bathroom and the toilet covered in cleaning solution. I was moved a third time and toilet just ran water the entire night. Bar Louie attracts a loud crowd. Elevator got stuck on 3 and I had to take the stairs. The evening shift just leaves the stepped away sign on the desk. Was denied any sort of refund since I booked with expedited. Gave me free breakfast and some points tho…

8

Kara

Aug 3, 2025

·

Stayed 3 nights

The Oak Brook property was nice. Friendly staff, easy and quick check-in, lots of shopping including a mall in walking distance

2

norma

Jun 8, 2025

·

Stayed 1 night

Front desk not very helpful. Was not told by Expedia that there was a deposit necessary. I checked out over 2 weeks ago and still have not received my deposit. Called and again, front desk not helpful at all.

8

Karly

Aug 17, 2025

·

Stayed 1 night

Staff was friendly , bar Louie was fantastic, and rooms were clean, would stay again.

2

Sean

Jul 9, 2025

·

Stayed 1 night

Someone walked into our room before check out time! It is a total breach of security

10

Joseph

Aug 17, 2025

·

Stayed 1 night

I was impressed by the friendly staff

2

Fiel

Sep 11, 2024

·

Stayed 5 nights

Terrible Holiday Inn. Terrible customer service. They did not consistently clean my room. I called their front office to provide me with fresh clean towels and toilet paper which their cleaner did not provide but no action was taken. I even called their corporate headquarters and nothing was done too. This morning, a day after I checked out, I found out they overcharged me by more than a day. Please avoid this hotel. And if you think the corporate headquarters of Holiday Inn will assist you, you will be in for a big disappointment. I will avoid Holiday Inn from now on.

6

Hamza

Oct 25, 2024

·

Stayed 1 night

My overall stay was pleasant but when I was checking in the front desk person looked very confused that why am I here.when I told him I had booking for today he was like are u sure u have booking in our hotel.it was lil frustrating for me that I had to show him the Expedia booking confirmation and we ended up waiting for 10 mins. Overall experience is good.the housekeeping staff was very sweet.

4

Johnnetta

Mar 28, 2023

·

Stayed 1 night

The staff at this property, was very rude, we stayed two nights and had to extend a third in that time we could not get clean sheets or towels being told they didnt have house keepers ava and that there was no clean laundry. I def will not return to this facility.

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Location

Location is a strong point, with easy access to Oak Brook shopping, dining, and major roads; downtown is reachable by car. Many guests found it walkable and convenient.

Related guest reviews

8

Sharon

Mar 19, 2025

·

Stayed 1 night

Great location

8

Kara

Aug 3, 2025

·

Stayed 3 nights

The Oak Brook property was nice. Friendly staff, easy and quick check-in, lots of shopping including a mall in walking distance

8

Equilla

Aug 26, 2025

·

Stayed 1 night

Good location. Professional front desk staff. Small pool and fitness center. Clean room.

10

Douglas

Aug 1, 2025

·

Stayed 1 night

Reasonably priced hotel in the middle of many dining and shopping options. Comfortable bed and quiet.

8

Sherice

Jul 25, 2025

·

Stayed 1 night

I had an overnight stay in a standard King. Pros: free parking, free wifi, clean room, a comfy bed and microwave with refrigerator and in room safe. Having a room with BOTH a fridge and microwave is awesome! A lot of hotels only offer a fridge. Bar Louie is on premises and there's an eat in seafood/steak restaurant (Devon's) next door and and drive about a mile east and there's lots of restaurants and shopping at the mall. The cost for the room is very reasonable! The check in was quick and stafffront desk was friendly. The only cons are bathroom is too small and a minor con - wall paint was very obviously done with without primer and rushed which looked a little sloppy in some sections, no streaming services, just basic cable with one HBO channel. Despite, the cons,I had a very nice stay-cation!

8

Cathy

Aug 11, 2024

·

Stayed 1 night

Hotel is great location for driving right off the tollway and shopping and eating. Ask for room to be away from bar. Giordano’s Pizza next door across the street from Costco. Elevator. Limited parking in rear and side of hotel. It’s a high rise building. Jump right back on tollway and get to downtown, ORD or MDW airports.

10

Laura

Apr 7, 2025

·

Stayed 1 night

I enjoy a quiet and nice night. There are several options to go out for dinner at a walkable distance.

10

Diane

Jan 29, 2025

·

Stayed 3 nights

Every time I travel to Chicago, I stay at this Holiday Inn. The staff are kind and the location is convenient no matter if you just want to stay in the Oak Brook area or if you want to travel out into downtown Chicago and its surrounding suburbs. Lazy Dog and First Watch restaurants are across the street, along with Walgreens, Ulta, and TJ Maxx. The mall is about a minute drive and you have Giordano’s Pizza practically next door.

8

Tricia

Aug 6, 2024

·

Stayed 1 night

Great location!

10

NELSON

Jul 7, 2024

·

Stayed 3 nights

Every is fine. All Restaurants and store is very close

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Dining

On-site Bar Louie is convenient and popular with some, but others find it loud or pricey. Breakfast quality and value vary, and it is not included for all rates.

Related guest reviews

10

Latasha

Apr 7, 2025

·

Stayed 2 nights

Nice accommodations, bar louie was convenient and great music Saturday. Loved my stay.

10

corey

Nov 20, 2024

·

Stayed 1 night

No pool is really the only reason they got a 4. The breakfast buffet, which we opted to pay for was mediocre. It was worth the $3. The room was nice and very quiet. Bed was comfortable. Staff were friendly. We would definitely stay here again.

8

Jacob

Aug 5, 2025

·

Stayed 1 night

Ongoing construction in front of the property requiring side entrance. Had to wait in the lobby for 5-7 minutes before staff assisted, no staff at front desk upon arrival. Breakfast was good, ran out of bacon and sausage.

8

Windell

Aug 1, 2025

·

Stayed 2 nights

It was a good stay. Well maintained. Staff was great. Bar Louis was delicious.

10

Robert

Jun 3, 2025

·

Stayed 1 night

Nice room and a great bar.

10

Huizhen

Sep 7, 2024

·

Stayed 4 nights

Excellent location close to shopping and dining. Bar Louie in the lobby offered a nice breakfast plus awesome happy hour deals.

6

Tim

Nov 27, 2024

·

Stayed 1 night

Was not prepared for the $50 pet fee upon arrival. Learned the lesson to call motels before booking. When I went into the room the toilet was running. Had to jiggle the handle to get it to stop. Happened 3 times through the night. The room was great despite these issues. But won’t return due to $50 pet fee. Oh, the $4 breakfast was great!

6

Jeff

Oct 6, 2025

·

Stayed 2 nights

No breakfast included, the bar Louie was way over priced and the toilet kept running even after I asked them to look at it Saturday morning

10

Mark

Apr 18, 2025

·

Stayed 1 night

Solid hotel in a good location. Clean and comfortable rooms. Property is a tad dated, but it is very well kept and beds etc are updated. Friendly service at the front desk and the service in the attached bar was great. The breakfast-if included- is not worth visiting.

8

Pedro Paulo

Sep 2, 2024

·

Stayed 1 night

Poor breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$90
February	$95
March	$98
April	$98
May	$114
June	$123
July	$127
August	$130
September	$113
October	$113
November	$97
December	$84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2	3
4 $103	5 $104	6 $123	7 $129	8 $120	9 $164	10 $297
11 $122	12 $103	13 $122	14 $115	15 $122	16	17
18 $107	19 $92	20 $116	21 $112	22 $99	23 $121	24 $118
25 $90	26 $91	27 $113	28 $114	29 $92	30 $103	31 $113

Holiday Inn Chicago Oakbrook by IHG

Prices for Holiday Inn Chicago Oakbrook by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room

Guest reviews of Holiday Inn Chicago Oakbrook by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Chicago Oakbrook by IHG

Considering this hotel for your Oakbrook Terrace trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $180	19 $175
20 $115	21 $115	22 $133	23 $137	24 $123	25 $159	26 $140
27 $107	28 $98	29 $124	30 $128