GrandStay Hotel & Suites Minocqua

This place is getting better with the new owners, but still a ways to go. Pool has said opening soon for about 5 years. Nice updating recently and price is right.

The pool and hot tub were out of order which was one of the main reasons why we chose to stay there. The breakfast was good and the beds comfortable. TV was too small.

our first room had an odor to it and a machine still in the room to make it better. The woman at the counter apologized and gave us a new room which was great. The lock on the door on side of the building did not lock which is a safety issue! Pool not available. It looks like the renovations are simply not complete. That being said the lady at the desk was very personable.

The pool was closed which wasn't a big deal but the TV only worked on and off. There was a hole in the bathroom door and some "brown/red" smears on the ceiling that were gross. The doors didn't fully close when you left so you had to make sure to pull them tight. The breakfast was good and there were a lot of options. The beds and pillows were comfortable.

The building is under renovation. Had to use the back door to get to room. Hallways were cluttered with materials, the pool was not open the hot tub was unavailable. No ice machine in working order. The gentleman at the front desk was very nice and apologetic. The room was not refundable so I was stuck staying there. The manager was not able to give a discount because I used hotels.com. You should remove this property till it is up and running. If you have a conscious you would refund me my money!

Well I barely stayed there. Hotel in complete remodel, though my room was nice, the rest of the hotel is being remodeled. Pool and hot tub closed, with nothing on the booking info.

Brand new. Comfy bed and pillows. Good breakfast. Pool is not finished yet they advertise on line and on marquee

Easy parking

Room, staff and lack amenities, no pool, dirty sheets the list goes on and on

Easy parking for larger trucks

The property was under construction, no pool or hot tub would have been nice to know that ahead of time. Otherwise wouldn't have booked it. Breakfast area was dusty from construction. Remote in room didn't work. Blankets were stained

This hotel has been remodeled. Rooms are extremely clean and updated.

Clean, neat and friendly staff

The entire hotel was under renovation, so it was a little smelly and dusty. But the rooms and everything was very nice. The pool and spa were shut down, as it stated on the advertisement. All in all, it was a nice place

There was a bug in the bed!!!! At this point there was no way we were staying at this hotel. The front desk lady understood our desire not to stay. Sonce we booked online we couldn't get a refund but was told they would make it right. The owner/manager will NOT refund our stay. Offered another stay for us, which we jave no interest. The hotel even though they said was updated it was not. The couch looked like it should have been thrown out years ago and no chance we would have aat on it. They basically put some lipstick on a pig and said it was updated. As soon as we arrived I checked the bed and saw bugs between the sheets. At that point we grwbbed our stuff and left. My husband talked with the front desk lady who was very nice. She did all she could. The manager said since we booked online they would not refund our $, we then called corporate and got the same. But again offered another stay at a discounted price. NO THANK YOU!! I was always taught you make things right. Grandstay does not, appearently bugs are just part of the stay and we should want another room. Gross! Won't be staying at the Grandstay in Minoqua, WI or any other one if that is how they chose to run their business. Unfortunately i didn't take any photos as the only thing i wanted ro do wad leave ASAP.

The room is newly renovated/updated from floor to ceiling and very clean. Hotel is close to the stores and restaurants/fastfood.

Room was clean and the atmosphere quiet. Safety concern: Back door to the hotel did not have a door lock, the phone in our room did not work and the back wall electrical outlets and bed lights stopped working our last night. Causing our cell phones to stop charging. Renovations should be noted on the site to allow proper consideration to making a reservation.

Litter surrounds exterior

Very clean rooms. Friendly staff.

Dirty and soiled linens with stains that looked like dry blood on bed. The desk attendant was disinterested in helping me check in when I walked in. Grandstay still had stuff like signs and markings of what the hotel used to be “Quality Inn.” There will not be a return to this hotel.

Renovated room--in very good shape! Good wifi.

In wall A/C unit was very loud.

Rooms are clean and pillows and bed are so soft! I really had a nice stay! ♥️

For a busy holiday weekend, the hotel was extremely quiet. No doors slamming, could not hear other rooms or people walking upstairs.

We thought the newly renovated rooms were great. Nice place!!!

Nice place. Very comfortable beds. Nice staff

The pool was closed which wasn't a big deal but the TV only worked on and off. There was a hole in the bathroom door and some "brown/red" smears on the ceiling that were gross. The doors didn't fully close when you left so you had to make sure to pull them tight. The breakfast was good and there were a lot of options. The beds and pillows were comfortable.

Didn't like the pillows but everything else was fine.

Clean, well kept room. The internet was a little slow. Check in was easy. Peaceful night’s rest.

We loved the recently remodeled spacious room but we had a couple of issues of which I alerted the staff to when we checked out. 75% of the tv stations didn't work and the outlet in the bathroom didn't work. Breakfast options were good, but they need to find a new, larger space. There's only three tables so there is no place to sit and it is also hard to move around to get your food. Good location for hotel.

our first room had an odor to it and a machine still in the room to make it better. The woman at the counter apologized and gave us a new room which was great. The lock on the door on side of the building did not lock which is a safety issue! Pool not available. It looks like the renovations are simply not complete. That being said the lady at the desk was very personable.

Clean room. Pleasant staff

Clean, neat and friendly staff

Nice room. Ok breakfast. Friendly staff.

Check in was easy. Our room was very clean. A/C worked great. Location was great- a very easy walk into downtown Minocqua (just over a mile). The hotel let us park before check in and leave our car on a very busy weekend. Price was great. A solid place to stay in Minocqua!

There was a bug in the bed!!!! At this point there was no way we were staying at this hotel. The front desk lady understood our desire not to stay. Sonce we booked online we couldn't get a refund but was told they would make it right. The owner/manager will NOT refund our stay. Offered another stay for us, which we jave no interest. The hotel even though they said was updated it was not. The couch looked like it should have been thrown out years ago and no chance we would have aat on it. They basically put some lipstick on a pig and said it was updated. As soon as we arrived I checked the bed and saw bugs between the sheets. At that point we grwbbed our stuff and left. My husband talked with the front desk lady who was very nice. She did all she could. The manager said since we booked online they would not refund our $, we then called corporate and got the same. But again offered another stay at a discounted price. NO THANK YOU!! I was always taught you make things right. Grandstay does not, appearently bugs are just part of the stay and we should want another room. Gross! Won't be staying at the Grandstay in Minoqua, WI or any other one if that is how they chose to run their business. Unfortunately i didn't take any photos as the only thing i wanted ro do wad leave ASAP.

Front desk worker was fantastic. Our room was clean and newly remodeled with a comfortable bed. Breakfast was decent. Pool was still under construction (which we knew ahead of time and weren’t planning on using) but something to keep in mind if that matters to you. I would stay here again.

clean room, friendly staff, ok breakfast

Very clean rooms. Friendly staff.

Dirty and soiled linens with stains that looked like dry blood on bed. The desk attendant was disinterested in helping me check in when I walked in. Grandstay still had stuff like signs and markings of what the hotel used to be “Quality Inn.” There will not be a return to this hotel.

Hotel is not downtown like it shows on the map, pool is closed and room smelled.

Hotel undergoing renovations. Room was nice, friendly staff. Pool not available. Pricey for bare bones hotel. Quiet area.

Clean rooms, quite, plenty of parking and nice breakfast.

Very convenient location right on Hwy 51 and 70. Beds were average in comfort, new carpet and paint in hallway and room

Lots of shops nearby and things to do

Check in was easy. Our room was very clean. A/C worked great. Location was great- a very easy walk into downtown Minocqua (just over a mile). The hotel let us park before check in and leave our car on a very busy weekend. Price was great. A solid place to stay in Minocqua!

The room was clean. The breakfast was good. The location was close to our plans for the day, an close to a very good Mexican Restaurant .

The room is newly renovated/updated from floor to ceiling and very clean. Hotel is close to the stores and restaurants/fastfood.

Close to other businesses. The staff was nice and readily available if needed.Room was clean.

Easy parking for larger trucks

The property was under construction, no pool or hot tub would have been nice to know that ahead of time. Otherwise wouldn't have booked it. Breakfast area was dusty from construction. Remote in room didn't work. Blankets were stained

The pool and hot tub were out of order which was one of the main reasons why we chose to stay there. The breakfast was good and the beds comfortable. TV was too small.

maybe add eggs and sausage or its good. thanks

The place was very clean . It had been under renovation with new owners recently. Pool was closed and was posted it would be . Breakfast was great . Had enough options as other hotels offer I would stay there again .

The pool was closed which wasn't a big deal but the TV only worked on and off. There was a hole in the bathroom door and some "brown/red" smears on the ceiling that were gross. The doors didn't fully close when you left so you had to make sure to pull them tight. The breakfast was good and there were a lot of options. The beds and pillows were comfortable.

It was a room with two beds, everything working in the bathroom, and a so so breakfast. Price was lower than others so a little bit of you get what you pay for at this place.

The room was clean. The breakfast was good. The location was close to our plans for the day, an close to a very good Mexican Restaurant .

clean room, friendly staff, ok breakfast

Only apples and yogurt

We loved the recently remodeled spacious room but we had a couple of issues of which I alerted the staff to when we checked out. 75% of the tv stations didn't work and the outlet in the bathroom didn't work. Breakfast options were good, but they need to find a new, larger space. There's only three tables so there is no place to sit and it is also hard to move around to get your food. Good location for hotel.