Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 28 per pet per night, varying based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Florence, just a 4-minute walk from Magnolia Mall and 13 minutes by foot from Florence Civic Center. It is 0.7 miles from Florence Veterans Park and 0.9 miles from Regal Swamp Fox.

Is there a swimming pool at the property?

The property features a seasonal outdoor pool, open from April to October, with access available from 11:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests may inquire about connecting/adjoining rooms, which are subject to availability.

Quality Inn & Suites Florence Civic Center

Average nightly price at Quality Inn & Suites Florence Civic Center by month, last 12 months (USD)
Month	Average price
January	$83
February	$84
March	$94
April	$90
May	$91
June	$90
July	$88
August	$84
September	$91
October	$90
November	$90
December	$84

What guests think

At Quality Inn & Suites Florence Civic Center, travelers praise the convenient I-95 location near the civic center, mall, and restaurants, while feedback on rooms, cleanliness, and service is mixed, reflecting both recent updates and lingering maintenance issues.

Many find rooms spacious and beds comfortable, but others report dated decor, thin walls, smoke or musty odors, insects, and inconsistent Wi-Fi. Breakfast is frequently described as limited or poorly stocked, with weak coffee, while service ranges from welcoming and efficient to unavailable or rude. The property has exterior room entrances, no elevator to the second floor, is pet friendly, and has an outdoor pool; ongoing renovations can affect parking and noise. Overall, expect a budget stop with a very convenient location and variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Exterior-entry property with no elevator to the second floor. Pet friendly and has an outdoor pool; ongoing renovations and occasional stair closures can affect access and parking.

Related guest reviews

8

Frank

Nov 4, 2024

·

Stayed 1 night

Liked that there was much shopping available close by. Did not like 2 out of order ice machines and one set of stairs being rebuilt. Inconvenient.

8

Anita

Dec 21, 2025

·

Stayed 1 night

Room was very clean. But the standout was the woman on duty when we arrived at night. I had not realized the hotel was 2 stories with no elevator. Our 2 rooms were on the second floor, and since we have a lot we don’t want to leave in the car overnight, that meant climbing stairs several times—a bit of trouble for us in our mid-70s. The front desk person was very nice and tried hard to find 2 rooms on the first floor when the place was almost booked up. In the end, although we stuck to the original booking anyway, we appreciated very patient she was in trying to accommodate us.

10

Amy

Nov 3, 2024

·

Stayed 1 night

We stayed here one night on our way to Florida. We travel with pets and the rooms were accessible from the outside so it was very convenient. The bed was super comfortable and we were well rested for the last leg of our trip.

10

Cheyanne

May 27, 2025

·

Stayed 1 night

Very clean and the staff was friendly! The only issue I had was that there was no elevator for my room on the second floor (I had a long day of driving so I was exhausted) but overall, the stay was great, especially for the area it's in. Various restaurants are around the corner as well as a mall if you want to kill some time. Would highly recommend!

8

Terry

Nov 12, 2025

·

Stayed 1 night

Our was a good size the beds were very comfortable was recently redecorated and the bathroom was brand new. Parking was a little tight as they are currently renovating some of the rooms construction vehicles took up space. Breakfast was fine. We are Northerners so the sausage and biscuit gravy was not in our wheelhouse but there were other choices for us. It's an outside entrance to the room. We were on the first floor where they put people with pets as we were traveling with our dog. That tends to be a little noisier as we hear people coming and go. Overall good stay.

10

Mary

Apr 30, 2025

·

Stayed 1 night

It was just an overnight stop on a longer trip. We had our dog so it was pet friendly. We were very pkeased

8

NEIL

Oct 18, 2024

·

Stayed 1 night

Could not access room from inside. One set of stairs closed, so longer walk to room. Room was clean and comfortable. Excellent value. Near 95 and traffic was noisy.

10

Gina

Aug 18, 2025

·

Stayed 3 nights

Excellent, friendly staff. Nice outdoor pool. Clean.

10

Stephen

Oct 3, 2024

·

Stayed 1 night

The stay was very good. The only thing I could find wrong was that there wasn’t elevators. It was a long walk going to room. If you have a problem walking it’s not for you. The breakfast didn’t have any eggs. Otherwise it was good. Very close to all kinds of restaurants!!!!!

4

Karen

Sep 26, 2025

·

Stayed 1 night

Room and lobby did not smell good - a mix of bleach and mildew. It’s undergoing renovations which is a good thing but our room was in the construction zone when it should have been in the building not being worked on. It wasn’t full.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some rooms are tidy, but many reviews cite dirty bathrooms, musty or smoke odors, missing trash liners, and maintenance grime. Multiple guests reported seeing roaches.

Related guest reviews

2

Steven

Mar 7, 2024

·

Stayed 1 night

A lot of roaches!

4

Anita

Aug 10, 2024

·

Stayed 1 night

The breakfast/lobby area was very clean, beautiful, and unique. However, even though our room had clean bedding and towels it stopped there. The shower curtain had been cut off due to mold, there was mold on the bathroom ceiling, the whole room smelled musty/moldy, there weren’t bedbug covers on the beds, the carpet was dirty, the trash cans did not have liners and the bathroom trash can looked like someone had thrown up in it.

4

Nellie

Mar 18, 2024

·

Stayed 2 nights

Check in was very easy. Room appeared to be clean. 1st night i felt like something was biting me. 2nd night same thing. Woke up to find a roach in my bed. Had to get out of there. Should have reported it to the front desk, but all I think about was leaving. Took a picture though!!!

10

Emily

Oct 26, 2025

·

Stayed 1 night

The room could have been cleaner like the bathroom sink, bathroom floor, tub & toilet. There were no bags in the trash cans. I didn't have to do a deep clean but you shouldnt still see dirt in these areas when you check in. The bed was clean & comfortable.

6

Sherrie

Nov 20, 2025

·

Stayed 1 night

The room was not spotless. There were no plastic bags in the garbage cans. It was just an OK room. It wasn't as good as I thought it was going to be, but it was doable.

4

Paul

Oct 27, 2024

·

Stayed 1 night

The bathroom was filthy, my wife and I looked to see if any other rooms were available. The night clerk came up to the room to clean the bathroom. She was very nice and only reason this review is not even worse.

4

MARY

Aug 25, 2025

·

Stayed 1 night

They should clean the place better, the bathroom was dirty. The mattress made noise every time you moved and when I got up the next day my back was aching.

2

Scott

Jul 5, 2024

·

Stayed 1 night

Check in was fast and friendly. To bad when we got inside the room there were ROACHES ON THE BED! Notified front desk and left! Money from reservation was returned thanks to Expedia. Never again!

10

alina

Jan 11, 2025

·

Stayed 1 night

Front desk staff was very polite and friendly. Fast check in. Best pillow I slept on in a hotel! Now the bad: My husband woke up to go to the bathroom and there were cockroaches scurrying by the bathroom door. He caught one. We checked out early. Also: Room had smoke smell.

2

Keisha

Jan 25, 2025

·

Stayed 1 night

Was happy with the room for the price until we found German roaches in the bathroom. Gross had to take all bags out of room.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms vary: some are spacious or updated with comfortable beds, while others feel dated. Noise from exterior corridors or neighboring rooms and occasional Wi-Fi issues are reported, and mattress comfort is inconsistent.

Related guest reviews

8

Tom

Apr 8, 2024

·

Stayed 1 night

Room was roomy but internet almost non-existent unless you in one corner (avoid an outside corner room). Breakfast was ok.

8

Ariel

Sep 23, 2025

·

Stayed 1 night

Clean and nice room. A little bit noisy at nights

10

Linda

Apr 5, 2025

·

Stayed 1 night

Old style hotel with very large rooms, everything was clean, bed was comfortable. Staff were friendly. Breakfast wasn't great, but the coffee and juice were fine. Several restaurants around, also a large Target. Only stayed one night on journey to Florida. Would stay again on our next trip.

4

Janis

Mar 2, 2025

·

Stayed 1 night

Disappointed. Toilet was not clean. Thankfully we travel with disinfectant wipes! No wifi connection. As an international traveller, wifi is important. If a hotel says they offer wifi, wifi should be available. When I reported this to the front desk, they gave me a telephone number to call. After 10 minutes of asking me to do this and do that, I gave up. We had been stuck in traffic for 3 hours due to numerous accidents on the I95, I just did not have the patience nor did I think it was my job to rectify the situation.

10

William

Feb 16, 2025

·

Stayed 1 night

Great location. We wanted to stay close to shopping and restaurants. This hotel was a good place and reasonably priced. Our room was unfortunately next to the laundry and across from the ice machine and soda machine. We did hear nausea through the night but it wasn’t too bad.

6

Felicia

Jun 30, 2025

·

Stayed 2 nights

The room was average, but could definitely use new beds. My bed had a sinking the middle, so my back ached the entire weekend. I suppose it's not something you can control but the bathrooms are too small. Other than that the stay was acceptable.

4

Dawn

Jan 2, 2025

·

Stayed 1 night

While the room was clean and very nice the walls are paper thin. You heard everything from outside and the rooms on either side of you! So while the rooms is clean and nice you don’t get a very good night sleep!

8

David

Jan 20, 2025

·

Stayed 1 night

Dated hotel, needs a renovation.

10

jasmine

Apr 20, 2025

·

Stayed 1 night

Had a great stay this was our 3rd time here and had no problems at all l. Clean room, friendly staff at check in and great location of the highway and lots of food places nearby

4

Hugh

Jan 2, 2025

·

Stayed 1 night

Bed was worn out, like laying in a bowl. Worst night of sleep on entire trip. Made remarks about bed to desk staff and got shrugged shoulders like who cares.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: many guests highlight friendly, accommodating front-desk teams and smooth check-ins, but others encountered rude or inattentive staff, absent coverage overnight, and slow responses.

Related guest reviews

10

Steven

Oct 28, 2025

·

Stayed 1 night

Great, clean room. Very polite and responsive staff.

4

Amanda

Aug 5, 2025

·

Stayed 1 night

The lady who checked us in was ABSOLUTELY AWFUL. She was rude. Told us the wrong room number and wrote it incorrectly then blamed us for it. Not sure how that was our fault. The room itself was fine, but the bed was awful. No comfort to it at all.

4

Meredith

Jun 9, 2024

·

Stayed 1 night

I have never complained but the staff at this particular Quality Inn was rude & the conditions at the hotel were not up to par. The room they set us up in was marked off with caution tape and was under construction. So we had to go back to the desk to change rooms. When we let them know they were short and rude with us for asking - as a reminder, they set us up in a room which was clocked off for construction w/caution tape all around it. Later in the night after returning home from our gig we were there for we had a roach in our room and no one was available at the front desk to help. We're woken up by screaming at 11AM. Both times we called to ask about possible early check in the staff was rude on the phone. Will not use this hotel again.

10

Brenda

Dec 4, 2025

·

Stayed 1 night

Check-in was easy. Very friendly staff Great location with lots around Room was clean

10

Michelle

Nov 8, 2024

·

Stayed 2 nights

Great front desk service

6

Marie-Anne

Aug 28, 2025

·

Stayed 1 night

The lady at my very later after midnight check in got me checked in while she was on the phone with her friend. Not rude but not great customer service. The morning lady when I checked out was great and the breakfast lady was nice and helpful. The room was clean but there were some sketchy looking people hanging outside their rooms which made me a bit nervous.

10

David

Jun 30, 2024

·

Stayed 1 night

Check-in was very easy. The staff was very, very nice.

2

Valerie

Sep 19, 2025

·

Stayed 2 nights

They were under construction and I asked to be moved to a quiet area because I work nights. The manager was very rude and the room that was given to me was one room away from where the work was happening. I was only staying for two nights and I was happy to get out. If I was staying longer i would look for another hotel. I will NEVER recommend or stay in that hotel again.

8

Eugene

Oct 2, 2025

·

Stayed 1 night

I had to wake the front desk person up at 6:10 so they could start setting up the breakfast foods.(apparently that person also sets up the breakfast) She was in a corner sleeping in a chair. I wanted to eat and leave early but that didn't get to happen. It was a continental breakfast which had biscuits and gravy( which was cold). No waffle mix to make waffles. Coffee was weak.

10

Stephanie

Jul 1, 2024

·

Stayed 2 nights

Every employee we encountered was pleasant and accommodating. The check-in/check-out process was smooth and the employees were positive and friendly. The staff cleaning the rooms and checking to see if you needed anything else were also positive and friendly. The breakfast area was clean and staff made sure to replenish items as they were getting low.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Highly convenient off I-95 near the civic center, mall, and many restaurants, often within walking distance. A few guests felt the area or exterior layout was less secure.

Related guest reviews

10

Randy

Jun 6, 2025

·

Stayed 2 nights

Convenient location. Lots of restaurants

8

James

Mar 22, 2025

·

Stayed 1 night

Very convenient location to the Florence Civic center. It was clean and quiet

6

Charlotte

Jul 13, 2025

·

Stayed 2 nights

I enjoyed the convenience of the hotel location. The restaurants and stores made our stay more accessible to other places.

4

stephen

Jun 21, 2024

·

Stayed 1 night

Seemed more like a motel with everyone sitting outside infront of their doors. Didnt feel safe. But nothing happened and we were fine.

10

Nathaniel

Apr 17, 2025

·

Stayed 2 nights

The hotel was in walking to everything I needed

8

Michelle

Sep 27, 2024

·

Stayed 2 nights

Located near lots of restaurants and a mall

10

James

May 23, 2025

·

Stayed 1 night

Lots of dining and shopping options. Very close to I-95.

6

Kate

Aug 16, 2025

·

Stayed 1 night

This area seems unsafe. The property seemed run down. I did not like it here.

10

Kevin

May 28, 2025

·

Stayed 1 night

Hotel was clean and convenient for travel break.

2

Sandra

May 7, 2024

·

Stayed 1 night

When we got in there were garbage in the garbage cans. Also, I was not aware the area was not safe and I was with a 2 year old. We actually couldn’t sleep at all and left the place as soon as there was light.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly rated below average with limited variety, items running out or served cold, and weak coffee. Some guests found it adequate, but expectations for hot options are often not met.

Related guest reviews

4

Kimberly

Sep 1, 2025

·

Stayed 2 nights

Breakfast was horrible. Worst I have ever seen. Limited selection. No bacon, sausage. No meat except for saus a ge gravy No waffles. No french toast. Bathroom could have been cleaner. Guy behind front desk was more interested in his phone and ear buds. Stay alway.

8

Tracy

Mar 30, 2025

·

Stayed 1 night

Not a very good breakfast Not great options. Been to many included bkfsts - this was not great but sufficed

6

Leonard

Dec 13, 2024

·

Stayed 1 night

The breakfast was poor.

8

Tywana

Jan 19, 2025

·

Stayed 2 nights

Breakfast was a disappointment

6

Cynthia

Mar 2, 2025

·

Stayed 1 night

Very average property. Free breakfast left much to be desired. Not much selection and what they offered was just fair quality

8

james

Mar 9, 2025

·

Stayed 1 night

Had a very nice stay, The bed was a little hard and the breakfast was lacking, no eggs, sausage, bacon, or peanut butter but what there was tasted good. Other than that I would not hesitate to stay again.

10

laura

Feb 14, 2025

·

Stayed 1 night

Clean and quiet. Breakfast could be better,

4

Kim

May 30, 2025

·

Stayed 1 night

Room was clean. Breakfast was terrible. Bananas were brown. Only had sausage gravy in a crock pot. No biscuits to go with it.

8

Eugene

Oct 2, 2025

·

Stayed 1 night

I had to wake the front desk person up at 6:10 so they could start setting up the breakfast foods.(apparently that person also sets up the breakfast) She was in a corner sleeping in a chair. I wanted to eat and leave early but that didn't get to happen. It was a continental breakfast which had biscuits and gravy( which was cold). No waffle mix to make waffles. Coffee was weak.

6

Ronald

Jul 26, 2025

·

Stayed 1 night

Breakfast was not good. We were there today 06/26/2025 @ 6;30 am. to 6:50 am and no one was at the front desk or in the breakfast area. Not sure where everyone was.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $82	5 $82	6 $88	7 $88	8 $88	9 $98	10 $98
11 $87	12 $88	13 $88	14 $88	15 $88	16 $108	17 $107
18 $87	19 $87	20 $87	21 $87	22 $88	23 $108	24 $108
25 $88	26 $88	27 $88	28 $88	29 $88	30 $98	31 $98

Su	Mo	Tu	We	Th	Fr	Sa
1 $88	2 $88	3 $89	4 $89	5 $89	6 $108	7 $108
8 $89	9 $89	10 $89	11 $89	12 $89	13 $107	14 $107
15 $89	16 $89	17 $89	18 $89	19 $89	20 $115	21 $115
22 $89	23 $89	24 $89	25 $89	26 $90	27 $99	28 $99
29 $89	30 $89

Quality Inn & Suites Florence Civic Center

Prices for Quality Inn & Suites Florence Civic Center

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Accessible

Suite, 1 King Bed, Smoking

Standard Room, 2 Queen Beds, Smoking

Room, 2 Queen Beds, Accessible

Guest reviews of Quality Inn & Suites Florence Civic Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Florence Civic Center

Prices for upcoming dates