Is parking available at the property?

Yes, parking is available on-site and is free. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.

Does the property allow pets?

Pets are not allowed, but service animals are exempt from fees and restrictions.

What are the standard check-in and check-out times?

Check-in time starts at 3:00 PM and ends at 5:30 AM. Check-out time is at 11:00 AM.

Are airport shuttle services available?

Yes, a free area shuttle service is available for guests.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including limited accessible parking and step-free entrances.

Where is the property located in relation to key landmarks?

The property is located in Downtown Cherokee, close to local landmarks such as the Great Smoky Mountains Railroad and Smokey Mountain Gold & Ruby Mine. It is situated on a river, with nearby activities including fishing and horse riding.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests.

What are the policies for guests staying with children?

Children aged 16 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway/extra beds. Extra-person charges may apply depending on property policy.

Quality Inn Cherokee Riverside - Charming Stay

Average nightly price at Quality Inn Cherokee Riverside by month, last 12 months (USD)
Month	Average price
January	$86
February	$91
March	$86
April	$90
May	$95
June	$95
July	$102
August	$92
September	$99
October	$120
November	$96
December	$92

What guests think

At Quality Inn Cherokee Riverside, travelers consistently praise the friendly, helpful staff, generally clean rooms, and a convenient riverside location near the casino, while noting occasional maintenance issues, dated touches, and mixed experiences with room views and the complimentary breakfast.

Many found the pool pleasant, though a few reported cracked or dirty areas and limited accessibility due to stairs and no elevator. Service was largely efficient and courteous, though a few reported check-in delays, strict upgrade policies for third-party bookings, and housekeeping gaps. Expect an affordable base with comfortable basics and occasional trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool quality varied: many found it clean and pleasant, while others reported cracked or dirty areas. Grounds and parking felt well kept, but guests noted hiccups like a broken entry door, a down vending machine, and limited accessibility due to stairs and no elevator.

Related guest reviews

10

Debbie

Mar 18, 2024

·

Stayed 1 night

No shuttle on weekends and breakfast very hard to get to with a walker from main floor

10

mark

Jul 6, 2025

·

Stayed 4 nights

great stay. air was cold, beds clean, pool great, eggs sausage biscuits & gravy good. clean property!. was a great stay for us. the only improvement i would recommend is to repair the card entry to the motel which is not working. anyone could just walk in from the street. would stay again!

4

Greg

Jun 18, 2024

·

Stayed 1 night

The bathroom floor was terribly dirty and the grounds seemed as it they did not have anyone taking care of them. The pool deck was disgusting.

10

Amanda

Aug 10, 2025

·

Stayed 2 nights

The property was very comfortable and staff was friendly. The breakfast was very good and pool was very nice. Great location! Wish we could have stayed longer.

10

Joline

Oct 7, 2023

·

Stayed 1 night

Very polite staff. Very clean throughout. The outside area was well kept.

8

Debra

Feb 27, 2023

·

Stayed 2 nights

I would like to know when my $50 security deposit will be put back on my card. Need to have the breakfast area more accessible for people with disabilities. My mother uses a walker and was unable to go to the breakfast area. Rain prevented her from using outside access. Really need an elevator

10

laurel

Apr 20, 2025

·

Stayed 1 night

This was a clean facility, convenient to our needs, nice staff, only issue was the vending machine was down. We truly enjoyed our stay and will be back. Thank you!

6

Yamileidy

Jul 8, 2025

·

Stayed 3 nights

The property needs cleaning; with noticible old spider webs around breakfast room, I don't think the pool is suitable for using, cracks everywhere and pieces of concrete from the pool missing, and is dirty too. Never got my room cleaned even when I requested service, misscomunication is an issue between the staff. Overall the area is nice and I enjoyed the creek and river behind the property.

8

Emily

Jul 27, 2025

·

Stayed 2 nights

A pleasant summer weekend stay compared to some other quality inns. Didn’t have a great view with the balcony room they gave us but I see there were worse rooms to have in the main building that we were placed in. Staff was firm but polite overall, mentioning heavily that they are a smoke free property upon the check-in. Beautiful river. Property was bug free we were there. Was nice not to have flies or mosquitoes ect. being so close to the river and pool. Pool was clean and a nice temperature. Breakfast was decent. Many options, apples and bananas as the fruit served while we were there. Was pleasantly surprised housekeeping knocked on everyone’s doors (asking if they needed anything). Housekeeping staff caring to have that extra touch, was unexpected. Thanks

10

Fred

Oct 5, 2025

·

Stayed 1 night

The room climate was great, Parking was safe.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight clean rooms and public areas, but there are recurring reports of odors, missed housekeeping, and occasional bathroom or fridge cleanliness issues. Overall cleanliness is decent with noticeable inconsistencies.

Related guest reviews

2

Veronica

Jan 6, 2025

·

Stayed 1 night

The room was nasty. There was a huge spot in the carpet that appeared to be blood. There were bugs and spiders in the bathroom. The lady at the front desk apparently didn’t want to be at work. When I went to the office to report the room. She seemed to be aggravated and upset. Not very professional.

10

kim

Dec 1, 2025

·

Stayed 2 nights

It was great!! So clean comfortable decorative loved it all. Staff very friendly and helpful. Would go again

6

Taundra

Feb 11, 2025

·

Stayed 1 night

Rooms are old toilet seat and batjh dirty

8

Nicole

Nov 16, 2025

·

Stayed 1 night

Staff was courteous and room was clean!

8

Nicholas

Aug 18, 2024

·

Stayed 3 nights

I have stayed at this establishment many times and it has always been a great experience. I personally would not hold this one-off situation against them, but my bathroom wasn't cleaned well. I did report it to the front desk, and they promptly got it straight for me and I will continue to utilize their facility because this has been my go-to for years now.

10

JAMES

Dec 21, 2025

·

Stayed 2 nights

Clean rooms and check in area. Great staff. Quiet and comfortable.

10

Keith

Jul 9, 2025

·

Stayed 1 night

Quit and close to everything. There was still someone’s left over food in the fridge

6

george

Dec 1, 2025

·

Stayed 2 nights

room was not cleaned and had to get fresh towels at desk

6

Caryn

Aug 16, 2025

·

Stayed 1 night

Would love to give this place five stars because the staff was stellar, the room was clean. However, the smell of mold/mildew was so strong in the room we had to ask to move (not our normal mode). The second room, though better, still had a strong odor to it. We dealt with it as we didn’t want to ask to move again. That being said, staff was courteous and gracious when the request was made and I appreciated their kind manner. On check in, same staff was excellent and quick. Morning checkout gentleman was also excellent. My suggestion is to ensure the carpets are cleaned with clean water and then a dehumidifier is run to remove moisture. They were quite humid, and that comes from a Floridian who knows humid. We have been through enough hurricanes to know mold and mildew issues and understand they can be difficult. The staff deserves better rooms to rent as they were stellar. Cleaning was also excellent! Facilities were good and breakfast was clean and organized.

10

Ubaldo

Feb 11, 2024

·

Stayed 1 night

Bath tube is not clean , Pague $143 y el bañera estaba súper subía había hasta shampoo en la pared de la bañera ,

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, though the property feels dated in places and some units have maintenance quirks (AC airflow, drains, worn fixtures). Balcony and riverside views vary, lower levels can be noisy, and several guests missed in-room microwaves.

Related guest reviews

6

Tammy

May 31, 2024

·

Stayed 1 night

My advice: if you want to sleep, don’t stay in the lower level. You hear EVERYTHING upstairs.

6

Johnny

Sep 1, 2025

·

Stayed 1 night

Needs remodeling and or updating Very old hotel

8

Chenikka

Feb 27, 2023

·

Stayed 1 night

Rooms are very nice. No microwave in the rooms but still overall nice stay! Balcony view of the river was nice and refreshing to hear the water running was very soothing

10

Arnold

Aug 21, 2025

·

Stayed 1 night

Very large room. Hotel smelled clean everywhere which sounds unusual but other hotels in area smell musty.

6

Paula

Jul 5, 2025

·

Stayed 2 nights

Room was clean and spacious. Surprised it did not have a microwave in room. Was expecting a balcony room with view of river but got a lower-front facing room with balcony looking out at parking lot. River was a good distance from back of property, so guess it didn't matter, but not what was expected from description. Room was convenient to parking and breakfast area. Breakfast was just ok. Nothing special. Property is located in a good area and not too far away from shopping and restaurants.

2

Richard

Sep 25, 2023

·

Stayed 1 night

the a.c. did not work correctly, the bath tub would not drain, the shower head no pressure, the toilet rock when you sat on it , the fan in the bathroom did not work, the exit door to the room would not close back when you went in, it would stay wide open when you went in carry stuff. the bed & pillow cases did not smell clean & the pillows need new ones I stay here in Nov. 2022 the room has went down so bad since then

8

John

Aug 28, 2025

·

Stayed 4 nights

A good basic hotel with spacious rooms and huge beds conveniently situated just a 4 minute drive from the centre of Cherokee.

8

Jeremy

Feb 24, 2025

·

Stayed 2 nights

Nice and quiet. My only complaint was my “private balcony with river view” was ground level looking at the pool. You had to stand on your tiptoes to even see the river. Otherwise it was very nice, clean, and quiet. The staff were very kind and attentive.

8

Ernest

May 18, 2024

·

Stayed 1 night

Sitting on the balcony and watching the Geese Parents with there 2 babies. And watching the river roll by. The only thing that puzzled me there was no microwave n room. Other than that I have no complaints.

6

Andrew

Jul 26, 2025

·

Stayed 1 night

Bathroom door caught on tile floor. Hard to open. Door needs clearance. Air conditioner vent direct blew cold air on body when lying on bed. As the result, tried to block air by using pillows. Very uncomfortable night.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and accommodating. A minority experienced check-in delays, strict upgrade policies for third-party bookings, occasional rudeness, or housekeeping service gaps.

Related guest reviews

10

Kim

Sep 7, 2025

·

Stayed 1 night

Check in was very easy. The front desk staff is very friendly and helpful. The room was clean and the bed was comfortable. We got a room with a balcony overlooking the pool. We had a very nice experience at this hotel. They also have a complimentary hot breakfast for guests.

10

Marie Messinger

Aug 24, 2025

·

Stayed 1 night

Very friendly and helpful staff.

10

JAMES

Dec 21, 2025

·

Stayed 2 nights

Clean rooms and check in area. Great staff. Quiet and comfortable.

4

Ashley

Jul 19, 2024

·

Stayed 2 nights

My 80 year old dad carried his ash cup in on his walker by mistake after smoking the day of check out. In the way out of the room he dropped it in the trash can. When I went back in the room to get a left behind charger I saw this, disposed of it and went to the front desk MY SELF and told them what had happened but that there was no smoking in the room. The manager with a nasty attitude went to check the room. She came back and told me to be more careful and that my dad had lived his life and should know better! She then said that I would not be charged and by the time I got home from my trip they had charged me $275. They will rob you!

6

Marcia

Jul 24, 2023

·

Stayed 2 nights

The hotel was good and the front staff were great. The free breakfast was awful. The eggs were cold, the biscuits were cold, the coffee was weak and the one and only waffle maker was smoking. The waffles would stick and when people ask the lady about it she got made and told them it was non stick and they didn't know how to use it. I don't know her name, but she was very ugly to everyone in there. The rest of the hotel was nice.

10

David

Sep 7, 2025

·

Stayed 1 night

The facility is convenient to major Cherokee activities. Clean room, common areas and breakfast dining. Very attentive and helpful staff. From this base we were able to visit Bryson Cilty, Maggie Valley and Oconuluftee Welcome Center. Will definitely stay again in future trips.

2

April

Mar 22, 2025

·

Stayed 1 night

I didn't not like my stay they wouldn't upgrade my room because I had already checked in so my balcony veiw was the parking lot....not river.thanks but i won't stay her again..thanks

8

kathryn Shannon

Nov 10, 2025

·

Stayed 1 night

Casey was great and helpful at check in.

6

hailin

Oct 15, 2023

·

Stayed 1 night

Our check-in was very bad. We arrived about 3hours after the checkin time but the room wasn’t ready. We were told to wait for 5 minutes but it turned to 20 minutes and then more than an hour, and then we were given a room that was occupied by someone else. Finally after about another 10-15 minutes wait, we got our room.

10

Kelleigh

May 29, 2024

·

Stayed 4 nights

Top notch customer service. My husband dropped his wallet in the parking lot. He had no idea. We have different last names and his name wasn’t included in the booking details. They went above and beyond to track him down to return the wallet. So very nice of them.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient base near the casino and local attractions, with peaceful riverside scenery. A few travelers had trouble with map directions.

Related guest reviews

8

John

Aug 28, 2025

·

Stayed 4 nights

A good basic hotel with spacious rooms and huge beds conveniently situated just a 4 minute drive from the centre of Cherokee.

8

sheila k

Jul 29, 2025

·

Stayed 2 nights

liked the location. nice to set on the balcony. breakfast was good and offered a good selection

10

Susan

Jul 27, 2025

·

Stayed 1 night

Great location. Very nice staff. Quiet to sleep.

6

arundell

Mar 17, 2025

·

Stayed 1 night

The address given on Expedia was wrong. I could not find location. I had to call Quality Inn to get proper address and directions

8

Ana

May 26, 2024

·

Stayed 1 night

River runs right by the hotel giving it a really peaceful vibe.

8

Clinton

Feb 24, 2024

·

About a mile from the casino.

10

Jovan

Aug 3, 2025

·

Stayed 2 nights

It was pretty cool. Any hotel that offers free breakfast in the a.m. is plus for me and my fiancé. We visited here for the 1st time recently for my big brother birthday. Awesome I’d love to book again, the Casino resort was literally in walking distance. Beautiful place. Oh yeah and shout out to HOTELS.com man I greatly appreciate the awesome deals you all have. 5 STARS all across the board. Jovan Caldwell

10

David

Sep 7, 2025

·

Stayed 1 night

The facility is convenient to major Cherokee activities. Clean room, common areas and breakfast dining. Very attentive and helpful staff. From this base we were able to visit Bryson Cilty, Maggie Valley and Oconuluftee Welcome Center. Will definitely stay again in future trips.

8

Elizabeth

Jul 5, 2023

·

Stayed 1 night

The only issue we had is we couldn't find the motel with google maps. The lady at the check-in said a lot of people had this problem

10

Debra

Nov 2, 2025

·

Stayed 2 nights

The friendly staff were the best!! Location was good, and the facility was clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is often praised as hot and satisfactory or better, but several guests found it limited, cold, or below expectations, and service quality varied. Overall, breakfast quality is inconsistent.

Related guest reviews

10

Kelly

Dec 28, 2022

·

Stayed 1 night

The only bad thing about our stay was that the hotel wasn't able to accommodate my request for a room upgrade.... with a jacuzzi tub. The hotel was extremely clean, the employees super nice, our room was great and very clean, those pillows.....I wish I could buy them!!!! The breakfast was great too!!!!! So much to choose from 😊 I would definitely stay again!!!!!

10

Elizabeth

Oct 15, 2023

·

Stayed 2 nights

Property was a decent place to stay for the money. Breakfast was nothing special.

10

james

May 14, 2023

·

Stayed 1 night

Beautiful views of the river conveniently located not far from the casino.and an excellent breakfast

8

Donald

Jun 1, 2024

·

Stayed 1 night

Do not like the powdered eggs for breakfast! Otherwise, it was clean and comfortable.

10

Amanda

Aug 10, 2025

·

Stayed 2 nights

The property was very comfortable and staff was friendly. The breakfast was very good and pool was very nice. Great location! Wish we could have stayed longer.

6

Marcia

Jul 24, 2023

·

Stayed 2 nights

The hotel was good and the front staff were great. The free breakfast was awful. The eggs were cold, the biscuits were cold, the coffee was weak and the one and only waffle maker was smoking. The waffles would stick and when people ask the lady about it she got made and told them it was non stick and they didn't know how to use it. I don't know her name, but she was very ugly to everyone in there. The rest of the hotel was nice.

8

Donna

Oct 16, 2023

·

Stayed 3 nights

The breakfast could use some improvements.

6

Michelle

Jul 6, 2024

·

Stayed 2 nights

Nice riverside view. The breakfast was horrible no selection went elswhere.

10

Gregory

Dec 14, 2024

·

Stayed 1 night

Very clean good breakfast

10

Patricia G

Feb 3, 2025

·

Stayed 1 night

We found a clean room with comfortable beds. The staff was friendly and helpful. The breakfast was the typical hotel fare.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $121	6 $101	7 $101	8 $101	9 $211	10 $218
11 $113	12 $113	13 $114	14 $114	15 $114	16 $212	17 $219
18 $114	19 $114	20 $113	21 $114	22 $113	23 $181	24 $201
25 $105	26 $104	27 $105	28 $101	29 $105	30 $143	31 $144

Su	Mo	Tu	We	Th	Fr	Sa
1 $91	2 $88	3 $91	4 $92	5 $91	6 $144	7 $140
8 $82	9 $86	10 $86	11 $82	12 $86	13 $129	14 $120
15 $86	16 $86	17 $86	18 $86	19 $86	20 $125	21 $130
22 $86	23 $86	24 $86	25 $86	26 $96	27 $154	28 $154
29 $86	30 $88

Quality Inn Cherokee Riverside

Prices for Quality Inn Cherokee Riverside

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Balcony

Suite, 1 King Bed, Accessible

Room, 1 King Bed, Balcony

Room, 1 Queen Bed, Accessible

Business Suite, 1 King Bed

Business Suite, 2 Queen Beds

Guest reviews of Quality Inn Cherokee Riverside

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Cherokee Riverside

Prices for upcoming dates