Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Boone, within a 5-minute drive of Appalachian State University and Boone Mall. It is approximately 14.4 miles from Sugar Mountain Resort and 21.1 miles from Grandfather Mountain.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests, with access from 8:00 AM to 11:00 PM.

What are the hotel’s policies for guests staying with children?

Children are welcome at the property, and kids aged 11 and younger can stay for free.

Holiday Inn Boone University Area Hotel

Average nightly price at Holiday Inn - Boone - University Area by IHG by month, last 12 months (USD)
Month	Average price
January	$128
February	$116
March	$104
April	$113
May	$123
June	$112
July	$121
August	$101
September	$136
October	$173
November	$137
December	$123

What guests think

At Holiday Inn - Boone - University Area by IHG, travellers like the convenient location and find staff friendly, but reviews cite pool and hot tub closures, inconsistent housekeeping, maintenance issues, slow check‑in, and a paid breakfast with uneven quality.

Beds are often comfortable, but guests report noise, dated fixtures, and periodic hot‑water or HVAC issues. Facilities draw mixed feedback, with frequent pool and hot tub downtime, tight parking, and occasional elevator or fitness room problems. Expect a convenient, no‑frills stay if amenities aren’t a priority.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews mention the pool and hot tub being closed or poorly maintained; parking can be tight, and some note slow or broken elevators and a subpar or dirty fitness room.

Related guest reviews

4

Axel

Jan 21, 2025

·

Pictures are deceiving and price compare to other around is expensive , heated pool not in good conditions at all, smelly, broken equipment and not appealing at all.. Will nit again and don't recommended

6

James

Apr 9, 2025

·

Stayed 3 nights

Very overpriced for weedend stay. Stairwells smell moldy. Only one elevator for a full hotel.

2

Rodney

Jul 7, 2024

·

Stayed 2 nights

Hotel is in dire need of maintenance. Many things not working. Had to change rooms twice. Third room was passable. Fire/smoke detectors chirping (low batteries), AC units struggling to cool, fitness room was a joke, and trash around the lobby and outside. Get it together. Not up to IHG standards.

2

Mirian

Jan 4, 2024

·

Where to start? The rooms (2 rooms) were not ready upon arriving at the hotel. It qas well after 7pm and the rooms were supposed to be ready by 4pm. Apparently staff just didn't show up, housekeepers for one, but also no cook or battender. The front desk was super apologetic, and I felt bad for her as there were quite a few people upset and waiting. She recommended that we go and eat, which wasn't something we had planned on doing without taking a shower first and unloading the car but what choice did we have? After returning from dinner we still had to wait for the rooms, as they were still not ready. By 9pm we had rooms assigned. We used the luggage carts, but almost had a child casualty as the carts all have flat tires, so they almoat flipped. Then the room key didn't work, so back down we go. Finally we are settled in, but the next day the elevator on our side of the hotel broke and now we had to either use the elevator at the other end of the hotel or the stairs. Ok fine, but try that with a bunch of luggage and from the 5th floor... anyway, checking out was therefore as much of a pain as checking in. The fitness center was beyond filthy, but I guess rooms took priority. So ok, bad experience all around. No option of breakfast at the hotel, as no staff available. So obviously, I contacted Expedia to see if there is something that could be done, I didn't expect a full refund, but at least an acknowledgement? A good faith gesture? But no, the hotel did not. Nothing!

6

colin

Jul 22, 2025

·

Stayed 1 night

Wish I would have known the pool was closed prior to booking considering I’m traveling with 2 kids.

6

Tyrone

Aug 10, 2025

·

Stayed 1 night

The hotel prices were inflated for App State check in. Then to arrive and see that the pool and Jacuzzi were out of order. No continental breakfast as stated in the listing. The property is under construction but if it had maintained properly it would have been more pleasant.

4

Lauren

Oct 23, 2023

·

Stayed 3 nights

Long wait for check-in. Hot tub not working. Pool room was freezing because they left the windows open overnight (30 degrees overnight). No microwave in room or the bar area. Have to use microwave in the “business room” which is sometimes locked. Parking lot was completely full so people made their own parking spaces. Furniture in room was too larger for the space so it was kind of cramped. Traffic in the area was horrible. Not easy to enter/exit hotel parking lot (no left turn lanes, etc)

4

Christie

Sep 25, 2025

·

Stayed 3 nights

I primarily booked this hotel for the pool and hot tub, which we’re NOT in service. The room tub facet didn’t work properly and leaked constantly. The room didn’t appear vacuumed. The service wasn’t friendly and food was over priced. They were also stingy with room towels, was only

6

Joseph

Aug 13, 2025

·

Stayed 1 night

It was a nice hotel, the room was clean, my night was quiet. Due to nearby construction the parking was a little lacking. An i didn't realized when I booked that breakfast was not included.

6

Mary

Jul 23, 2025

·

Stayed 1 night

The desk clerk at check in was great. She went out of her way to solve reservation problems, We originally booked at Holiday Inn Blowing Rock but had reservations canceled less than 24 hours before our trip. They said a broken water main was the reason for cancelling our reservation, so we then rebooked in Boone. It turns out that after being told that they had a pool and hot tub, they were both not working. I would definitely not go back to Holiday Inn.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many note clean rooms, yet multiple reviews cite musty odors, mold/mildew, hair in bathrooms, and areas needing deeper cleaning. Housekeeping frequency also varies, with some rooms not serviced or inconsistently refreshed.

Related guest reviews

2

Maria

Aug 11, 2025

·

Stayed 1 night

Not clean, pool out of service, rooms smell bad. No breakfast free in the page don’t specify that if you want breakfast you need to pay for each person.

10

David

Oct 5, 2025

·

Stayed 2 nights

Clean, convenient

6

Arsenios

Sep 12, 2024

·

Stayed 1 night

Overall very little value for your dollar, especially when you have to pay extra for breakfast. Receptionist was absent when I arrived and I had to wait quite some time before he showed up. Room was rather dirty and I found some hair on the towels, albeit it was cozy and nice.

4

Galiya

Sep 15, 2023

·

Stayed 1 night

Checking time was too long. At the bathroom a lot of molds. It should be renovated.

4

Taylor

Aug 15, 2024

·

Stayed 2 nights

Very unclean and sink was stopped up with mounds of nasty hair. Cleaning service was sloppy and front desk staff was poor.

4

Christie

Sep 25, 2025

·

Stayed 3 nights

I primarily booked this hotel for the pool and hot tub, which we’re NOT in service. The room tub facet didn’t work properly and leaked constantly. The room didn’t appear vacuumed. The service wasn’t friendly and food was over priced. They were also stingy with room towels, was only

4

Thomas

Sep 18, 2024

·

Stayed 2 nights

The room had a musty damp feel . HVAC humidity issue and hallways had same issues. Reported at check out. There was little to no interest from clerk or offer to discount. It went in one ear and out the other.

8

Lindia

Aug 13, 2024

·

Stayed 1 night

The room was good but needed a little housekeeping (hair behind the door in the bathroom) and the bathroom was very small. Overall good.

10

Angela

Jan 6, 2025

·

Stayed 1 night

It was nice and clean.

2

debbie

Aug 10, 2024

·

Stayed 1 night

Our room smelled like the smoking section of a Football locker room, it was terrible. Shower was not clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms often have comfortable beds, but guests report noise from hallways or the street, dated layouts, inadequate blackout shades, and intermittent hot‑water, HVAC, or Wi‑Fi issues. Some rooms lacked microwaves or had maintenance problems with TVs, plumbing, or blinds.

Related guest reviews

2

Brandee

Jun 29, 2023

·

Stayed 1 night

Staying in room 307 and hearing my neighbors like they are in my room

6

John

Jul 20, 2024

·

Stayed 1 night

This hotel is in a great location, close and convenient to many things, including App State University. The property itself could use some updating. Carpet isn't the greatest throughout. Our shower water would only get lukewarm, not hot at all. Staff was very nice and switched us rooms so we could enjoy our stay as much as possible.

4

Jennifer

Jan 2, 2025

·

Stayed 2 nights

This property was terrible for our stay/ our room was in poor condition, no curtain the outside, no phone to call staff, broken heater. Finally got moved to a second room and it was so loud that I had to call the front desk after midnight 2 nights in a row. Plumbing was so loud it woke everyone in the room up to flush the toilet. Heater was so loud you couldn’t hear the tv when on. No dining most hours of the day, carpet was in poor condition.

8

Cathy

Jun 9, 2025

·

Stayed 1 night

Check and check out were quick. Room available and clean. Blinds/shades on window did little to keep out light from parking lot all night

6

Susan M

Sep 4, 2024

·

Stayed 1 night

The price of the hotel was good. Our air conditioner must have been low on Freon as it didn’t blow out cool air making for a very uncomfortable August night sleep. The room smelled a bit musty. Other than this, the hotel was fine, but we would not stay here again.

4

David

Dec 12, 2024

·

Stayed 1 night

Been here many times, used to be better. This trip, no hot water, no internet one day.

6

David

Sep 11, 2023

·

Stayed 1 night

Noisy is my operative word. Fortunately it calmed down during the night. It could be the problem was my room location. But every person that came out of the elevator I could hear the conversations clearly. Another issue was the water pipes from adjacent rooms. I could clearly hear shower and toilet water activity. Last but not last my room's climate system (AC/heat installed at the bottom of the window) was NOISY. I am used to these being somewhat annoying for any hotel. But that one was a new level of noisy. I liked the location and the facility was in decent condition. Above average, I'd say. But the noise really force me to take off points.

6

Mack

Nov 30, 2024

·

Stayed 1 night

Exterior looks excellent, however the room was so outdated that it was uncomfortable. HVAC set on 63 degrees would burn us up. Trash throughout the hallway.

10

Amanda

Apr 10, 2025

·

Stayed 1 night

The staff was very polite, respectful, and helpful. The room was very clean. The little fridge didnt work and there was no microwave, but ither than that is was a great room

8

Rebecca

Jul 22, 2025

·

Stayed 1 night

Very comfortable bed

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many guests praise friendly, helpful staff, but numerous reports cite slow or chaotic check‑in, understaffing, unreturned calls, and unhelpful responses to billing or reservation problems. Responsiveness can vary by shift.

Related guest reviews

10

Jenny

Jan 11, 2025

·

Stayed 1 night

Samantha was AWESOME!!!! We truly enjoyed our stay

8

Mario

Aug 5, 2024

·

Stayed 1 night

This was our 2 nd stay at this property and everything was great except for the check in.The same happened last time and I am very disappointed how long it takes to check in ,and what complicated system the have. The lady behind the front desk was nice and beeing in the Hotel and Restaurant business for 45 years I have never experienced such a check in .

2

Meaghan

May 6, 2025

·

Stayed 1 night

Rude check in

2

Melanie

Aug 11, 2024

·

Stayed 1 night

The room was supposed to be $215 total with tax. That is what we confirmed at checkin. The next morning our balance already, charged to my bank was $415. We asked about the mistake, they said that happens sometimes and I would have to wait 10 full business days for it to be refunded to my account. The front desk costumer service was very poor with communication at check in and answering any questions.

2

Mirian

Jan 4, 2024

·

Where to start? The rooms (2 rooms) were not ready upon arriving at the hotel. It qas well after 7pm and the rooms were supposed to be ready by 4pm. Apparently staff just didn't show up, housekeepers for one, but also no cook or battender. The front desk was super apologetic, and I felt bad for her as there were quite a few people upset and waiting. She recommended that we go and eat, which wasn't something we had planned on doing without taking a shower first and unloading the car but what choice did we have? After returning from dinner we still had to wait for the rooms, as they were still not ready. By 9pm we had rooms assigned. We used the luggage carts, but almost had a child casualty as the carts all have flat tires, so they almoat flipped. Then the room key didn't work, so back down we go. Finally we are settled in, but the next day the elevator on our side of the hotel broke and now we had to either use the elevator at the other end of the hotel or the stairs. Ok fine, but try that with a bunch of luggage and from the 5th floor... anyway, checking out was therefore as much of a pain as checking in. The fitness center was beyond filthy, but I guess rooms took priority. So ok, bad experience all around. No option of breakfast at the hotel, as no staff available. So obviously, I contacted Expedia to see if there is something that could be done, I didn't expect a full refund, but at least an acknowledgement? A good faith gesture? But no, the hotel did not. Nothing!

2

Michele

Aug 26, 2025

·

Stayed 2 nights

I could not find my reservation for this property for some reason in the app as I was driving over 5 hours to bring my daughter to college in Boone NC. It was late at night and I was starting to worry so I tried to call but couldn’t get anyone to answer. I then booked another reservation at another hotel because it was late and I didn’t want to get there at 1 am with no place to stay. A few days later, I realized a charge was made to my credit card so I immediately reached out to Expedia, I explained the situation and the trouble I had I ended up paying over $100 more at the other hotel so I would’ve gladly stayed at the Holiday Inn had I been able to pull up the reservation or get someone on the phone. Expedia tried to call them multiple times and had to chase the manager around to try to get someone on the phone only for them to be so insensitive to the situation and they were not willing to budge so I ended up paying $124 for a mistake that was not my fault and they refused to credit it back. I do not recommend this hotel, they are not customer first!!!!! There are many other decent hotels in the Boone area check their first!!! I will be traveling to Boone to visit my daughter, but I will not be staying at this hotel!!

4

Patrick

Apr 2, 2025

·

Stayed 2 nights

Property made a mistake in a charge and had made it very difficult to correct A simple over charge should be an easy fix as of now it has not been

6

Stacy

Dec 30, 2023

·

Stayed 1 night

I never leave reviews, but feel like this one needs to be done. I was extremely disappointed in this Holiday Inn. We showed up at 4:30pm to check in thinking our room would be ready with no problems. Wrong! We along with 20 other people had to wait for another almost 2 hours to get into our rooms due to the rooms had not been cleaned yet. After 1 1/2 hours we had to tell the Manager we needed a room to get ready for a function. He finally worked it out where we could go up to our room but allow the workers to come back to finish cleaning. He comped us drinks at the bar and breakfast this morning. We went to our function, came back to a clean room but then this morning when we went down to get breakfast the area was closed with a sign saying it was closed due to weather related issues. We will not stay here again. Too many issues with low staff/employees.

10

John

Aug 17, 2025

·

Stayed 1 night

Perfect location to campus. Super nice staff checking in and checking out.

8

Martin

Jul 20, 2024

·

Stayed 3 nights

Check in was painfully slow. I find it important to acknowledge when guests are waiting which we did not get as I waited 15 minutes as the next in line. A simple "I'll be with you in just a moment" provides a sense of reassurance. The hotel was otherwise clean. The mattress was ready to be replaced as it was

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AI-generated summary based on recent guest reviews

Location

Convenient for Appalachian State University and town dining, with easy access to area activities. Some note street noise and a tricky entrance or limited parking.

Related guest reviews

8

james

Oct 14, 2023

·

Stayed 2 nights

Location

10

Cary

Nov 1, 2023

·

Stayed 1 night

Great location. A little akward to pull in to the property.

8

Anthony

Feb 7, 2025

·

Stayed 2 nights

Its where I always staff when I go to Boone because it is so convenient to everything.

8

jamie

Jun 13, 2025

·

Stayed 1 night

Close to App State

10

Robert

Aug 4, 2024

·

Stayed 2 nights

It was nice - except for the abandoned building next to it

10

Lenita

Apr 6, 2024

·

Stayed 1 night

Great location and always great service

8

Michael

May 9, 2024

·

Stayed 1 night

Easy access to the University and area restaurants

10

Hannah

Jan 8, 2024

·

Stayed 1 night

Very clean, comfortable, and in the middle of Boone. We had a great experience and will be back!

10

John

Aug 17, 2025

·

Stayed 1 night

Perfect location to campus. Super nice staff checking in and checking out.

8

Anthony

Mar 10, 2024

·

Stayed 1 night

This property is located very near the places you will want to visit.

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AI-generated summary based on recent guest reviews

Dining

Dining is inconsistent: breakfast is paid rather than complimentary, prices feel high to several guests, and the restaurant/bar hours or availability are unpredictable, with occasional closures or long waits. Some guests enjoyed the breakfast when available.

Related guest reviews

10

Michael

Jul 4, 2025

·

Stayed 2 nights

We had a wonderful stay. Clean room. Breakfast was excellent. Staff very friendly and helpful.

6

Brian

Oct 30, 2023

·

Stayed 2 nights

For the price we paid, this hotel did fall short of our expectations. They were understaffed. They didn’t have a bartender and the bar was poorly stocked. The room service menu advertised availability until 11:00 PM. However, when we called for food before 10:00 PM, we were told they were closed. Also, the hot tub was out of order.

2

Maria

Aug 11, 2025

·

Stayed 1 night

Not clean, pool out of service, rooms smell bad. No breakfast free in the page don’t specify that if you want breakfast you need to pay for each person.

6

Sabrina

Sep 5, 2023

·

Stayed 4 nights

It was disappointing that you have to pay for coffee and water. Most hotels offer it complimentary. The breakfast prices were too high. The bar was nice but two of the four nights we stayed it was closed.

6

Andrea

Jun 18, 2024

·

Stayed 2 nights

I picked this location for the pool and spa, but they were closed. I also picked the location for breakfast, but paid $8 for two miniature muffins.

4

Leigh

Jan 20, 2024

·

Stayed 3 nights

Was refused breakfast service at 9:50 am when breakfast ended at 10am. They said they had orders before mine and wasn’t taking anymore breakfast orders. This place doesn’t have free breakfast so no breakfast for $200 a night.

8

Michael

Dec 20, 2023

·

Stayed 1 night

Great hotel but the Holiday Inn Express about 2 miles away had a free breakfast. $10 for some eggs and couple pieces of bacon was disappointing. Great hotel other than that

8

Matthew

Feb 24, 2024

·

Stayed 2 nights

The room was clean and the staff were ready to offer any assistance. I liked the breakfast.

6

Joseph

Aug 13, 2025

·

Stayed 1 night

It was a nice hotel, the room was clean, my night was quiet. Due to nearby construction the parking was a little lacking. An i didn't realized when I booked that breakfast was not included.

6

zakia

Dec 25, 2024

·

Stayed 2 nights

the location is perfect and very convenient. The staff are ok. The pool is not as good as in the picture we didn't like the pool condition. The only thing that I can't pass, and we really didn't like is the way they are serving breakfast it not a self-serving breakfast. you will have to order at the counter, and they will bring it to your table. that not the problem is they want to do it that way, but it not convenient at all, as there is only one person behind the counter and he is the same person serving, so when the poor person has to do all this the line is already crazy and get crowded and you can wait as long as you don't imagine standing and waiting for him to finish and take your order and then wait again to have it on the table if you are lucky you can get your food in 15 minutes if not then work on your patient before you get there. not blaming the workers because they are definitely doing their best to work out the situation, but the hotel management need to figure it out. when you have bounch of kids with you and you have to leave in the morning to do activities or to leave the hotel and you will have to deal with this in the morning it not fun.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $98	7 $98	8 $117	9 $280	10 $395
11 $91	12 $100	13 $102	14 $106	15 $101	16 $206	17
18 $89	19 $111	20 $116	21 $146	22 $325	23	24 $237
25 $90	26 $90	27 $92	28 $90	29 $90	30 $153	31 $151

Su	Mo	Tu	We	Th	Fr	Sa
1 $74	2 $91	3 $90	4 $88	5 $86	6 $219	7 $226
8 $68	9 $73	10 $73	11 $73	12 $73	13 $128	14 $121
15 $83	16 $73	17 $73	18 $73	19 $73	20 $226	21 $211
22 $83	23 $71	24 $77	25 $77	26 $76	27 $145	28 $114
29 $84	30 $78

Holiday Inn - Boone - University Area by IHG

Prices for Holiday Inn - Boone - University Area by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Premium Room, 1 King Bed, Accessible (Communications Accessible)

Premium Room, 1 Queen Bed, Hearing Accessible with Tub

Standard Room, 2 Queen Beds

Standard Room

Standard Room, Multiple Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility Access)

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Standard Room, 1 King Bed

Guest reviews of Holiday Inn - Boone - University Area by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn - Boone - University Area by IHG

Considering this hotel for your Boone trip?

Prices for upcoming dates