Is parking available at the property?

Parking is available on-site and is free of charge. However, it is limited, so guests are encouraged to arrive early.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Breakfast is included for up to 2 adults sharing a guestroom in specific rate plans.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 50.00 per pet, per night, and a maximum charge of USD 250 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 1:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle service is available 24 hours a day. Guests can arrange the transfer upon arrival at the property.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of movement within the hotel.

What is the location of the property in relation to key landmarks?

The hotel is located in Springfield (Parkwood), within a 10-minute drive of Ozark Empire Fairgrounds & Events Center and Hammons Field. It is approximately 3.9 miles from Springfield Expo Center and 4.1 miles from Missouri State University. Public transport options are available nearby.

Is there a swimming pool at the property?

Yes, the hotel features an indoor pool, which is accessible from 5:00 AM to 11:00 PM. There is also an outdoor heated pool available for guests.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. Kids can stay for free if they are under the age of 18 and sharing a room with an adult.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly to inquire about specific needs and any associated costs.

Holiday Inn Suites Springfield I-44

Average nightly price at Holiday Inn & Suites Springfield - I-44 by IHG by month, last 12 months (USD)
Month	Average price
January	$93
February	$100
March	$132
April	$117
May	$126
June	$119
July	$109
August	$101
September	$103
October	$111
November	$95
December	$93

What guests think

At Holiday Inn & Suites Springfield-I-44 by IHG, travelers frequently praise friendly staff, comfortable beds, and a striking atrium, while reviews also note ongoing renovations, inconsistent housekeeping, and occasional delays at check-in that can push past the posted time.

Many rooms feel generally adequate but some are dated, with intermittent AC problems, a lack of in-room fridges or microwaves in several cases, and periodic water, pool, and gym maintenance issues. Breakfast is paid unless included in the rate and feedback ranges from good to cold or limited; the bar is a common highlight. The location is convenient to I-44 and dining, though multiple reviews mention panhandlers and a less secure feel in the parking areas. Overall, expect solid basics in a convenient spot, with some trade-offs in maintenance and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar and atrium areas are popular, but facilities show wear: pool conditions vary (cold or over chlorinated), the gym has ventilation or equipment issues, and at times only one older elevator operates; an airport shuttle is available and parking lighting is uneven.

Related guest reviews

10

James

Jul 24, 2025

·

Stayed 3 nights

Motel was great. Kids loved the pool. Only downside was the panhandlers in the parking lot asking for money

10

Charles

Jul 5, 2024

·

Stayed 2 nights

Fantastic hotel!!! Beautiful inside, the room was very clean and comfortable!! 10/10 recommend, only downside was the pool was way over chlorinated so we weren’t able to swim in it.

6

Ronnie

Mar 31, 2025

·

Stayed 2 nights

I was highly surprised that there were semi’s and vehicles with trailers able to park in the regular parking with the families needed to park and not out in the regular parking or vehicles with trailers should be parking. The rooms were not the cleanest and when we came back, they were not cleaned as as well as as I hoped. The breakfast was mediocre. I hoped that this would be a great day. The only great thing about this was a kind staff, but overall, I would not suggest this place at all.

8

Todd

Aug 18, 2024

·

Stayed 1 night

Clean and comfortable. Only one elevator working made it a little hectic but overall very nice. Would stay again.

6

Jennifer

May 4, 2024

·

Stayed 1 night

Parling lot was not well lit. People were double parked in spots long walk to front

8

Amy

Jul 24, 2025

·

Stayed 1 night

The room was nice but would have been better if there had been a fridge. The bathroom mirror was new and had a built in magnifying mirror and additional lighting settings, this was a nice touch. The check in staff member mumbled through the instructions. The nice open courtyard with the fountain was peaceful and inviting until you got close to the glass to see the scaling buildup along the edge of the feature. I actually use the exercise room and the elliptical was good but there was visible damage to one of the belts on the treadmill. There was a box fan that was the only thing attempting to cool the room down.

2

Cody

Feb 19, 2023

·

Stayed 1 night

Parking was good. Breakfast was ok. Overall presentation when walking into the hotel was pleasant. Check in was suppose to be at 3 pm. When we arrived at 5:30 pm our room was not ready. The staff said it wasnt clean yet. We were not able to check in until 6 pm. Guests that arrived after us had an hour and a half wait on their room. The pool water was cold. There were no towels in the pool area. When we asked for some, a staff member said there were no more. We were only given two bath towels in our four person room. The shower took far too long to drain and appeared clogged. We stood in ankle deep water while showering. The shower head spread all over the place. The toilet ran all night.

10

SELINAH

May 17, 2024

·

Stayed 2 nights

Have an airport shuttle. Did not expect thar

10

Lisa

Feb 18, 2024

·

Stayed 1 night

The driver to the airport was so nice and professional.

4

Tanya

Sep 2, 2024

·

Stayed 3 nights

This hotel has been partially renovated but there are major areas that still need work. The gym is practically unusable due to air quality. There was a major mild smell. The elevators are old and the common areas seem old.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests report very clean rooms, while others cite dust, musty or moldy odors, stained linens, pests, and maintenance grime in bathrooms and coffee makers.

Related guest reviews

10

cami

Nov 1, 2025

·

Stayed 1 night

Very nice! Comfortable and clean. Nice atmosphere

4

JP

Sep 29, 2024

·

Stayed 3 nights

I’ve stayed at many of these hotels and never had a problem. Unfortunately, this hotel room had bedbugs. The front desk person did not seem to be very concerned. Im definitely disappointed in this stay.

4

Jacob

Jul 14, 2025

·

Stayed 1 night

The room was dirty and outdated and smelled weird, no free breakfast. we usually rent Holiday Inn Hotel & Suites because of their clean rooms, we were so disappointed.

4

suzanne

Aug 16, 2025

·

Stayed 1 night

The hotel is very old and has had some updates but needs a lot more! We did not eat at the hotel because the hotel felt dirty and musty and old. The air did not work well and the rooms were warm. We moved to another room and still had the same issue. The doors had to be forced shut. Wallls and surfaces were dirty and grungy.

4

TJ

Nov 13, 2023

·

Stayed 1 night

The employees were extremely nice and accommodating unfortunately the rooms are disgusting and filthy. First room i had was completely dusty and dirty and smelled like it was a flop house. I called to change rooms and again the staff was extremely nice. They changed my room right away. Unfortunately that room wasn’t much better. Shower looked like it had mold coming from the ceiling and it just dirty all together. If I didn’t just drive 6 hours to it i would have left. I wish they would match the rooms to the staff cause then it would have been a great place to stay.

2

Brian

Mar 30, 2024

·

Stayed 1 night

We had ants in our beds, we did not get a complimentary breakfast that the website said we would have. And I was told double queens. Did not get sheets in some of the pullouts until about 12:30 am…

2

Emily

Apr 14, 2024

·

Stayed 1 night

Keurig had plastic floating in the water chamber and a coffee pod stuck in it. After getting the pod out and examining the condition of the water it was decided that coffee was no longer important. Stains on the pillow cases.

6

Julia

Jul 28, 2025

·

Stayed 2 nights

Geneal cleaning just okay. Vent, hard to areas, coffee tray, edges of furnitures all dusty. Seems like cleaners just do a light cleaning and change bedding to make it ready for each stay.

10

Duane

Oct 20, 2025

·

Stayed 1 night

Clean room, friendly, efficient, professional staff.

10

Heidi

Aug 22, 2025

·

Stayed 1 night

Very clean and nice! Wonderful experience!

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AI-generated summary based on recent guest reviews

Rooms

Beds are widely praised and some rooms feature modern touches like lighted mirrors, but several guests report dated decor, inconsistent AC or temperature control, noise from other guests or the atrium, and a lack of in-room fridge or microwave.

Related guest reviews

10

Debra

Aug 15, 2025

·

Stayed 2 nights

No refrigerator or microwave in rooms

10

Jan

Jun 20, 2025

·

Stayed 1 night

Absolutely beautiful inside!! Beds were extremely comfortable, which is so welcoming after a long drive.

8

Anna

May 25, 2025

·

Stayed 1 night

The stay was amazing and the rooms was amazing. The only complaint I had was the air could not kick on so it was a hot in the room. The bathroom was probably my favorite part.

10

Emma

Nov 10, 2024

·

Stayed 2 nights

This was a last minute trip to Springfield for the weekend and it did not disappoint. The only thing I would mention is that there was no mini fridge or microwave in the room. The rooms were clean, the hotel was well maintained, and the staff was nice. I would recommend staying here and will stay again!

8

ELIZABETH

Apr 8, 2023

·

Stayed 1 night

Convenient location to the airport and interstate. Nice room and bathroom layout. Wish for a bathroom fan.

4

Edward

Dec 31, 2024

·

Stayed 1 night

Okay. First of all, it was a comfortable bed. Of course, I was visiting family and had not slept in a bed for a week. The room itself looked nice. The first thing I noticed however was there was no blackout curtain on the outside window. I thought maybe the mesh curtain also would roll down to a blackout. No. So, I'm turning out the lights, and the room is still fairly well lit due to the outside ambient lighting that was coming in through the mesh curtain.

8

Amy

Jul 24, 2025

·

Stayed 1 night

The room was nice but would have been better if there had been a fridge. The bathroom mirror was new and had a built in magnifying mirror and additional lighting settings, this was a nice touch. The check in staff member mumbled through the instructions. The nice open courtyard with the fountain was peaceful and inviting until you got close to the glass to see the scaling buildup along the edge of the feature. I actually use the exercise room and the elliptical was good but there was visible damage to one of the belts on the treadmill. There was a box fan that was the only thing attempting to cool the room down.

6

Denis

Jun 22, 2023

·

Stayed 1 night

Lots of noise from other rooms and air conditioning did not work well. Staff was very nice.

8

Natalie

Dec 31, 2024

·

Stayed 1 night

Lovely except they control the temp of your room. Very comfortable bed and big tv. Pet fee is very high at $50. Great Dove products.

10

Chris

Nov 26, 2024

·

Stayed 1 night

The room was immaculate; the facility modern. I loved the water pressure in the shower, the heated/adjustable lighting on the mirror. Couldn't beat the price!

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AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff, yet reviews repeatedly mention slow or disorganized check-in with rooms not ready past the stated time, uneven responses to issues, and occasional policy friction with third-party bookings or requests.

Related guest reviews

2

Kimberley

May 12, 2025

·

Stayed 1 night

We were unable to check in prior to our event because the rooms were not ready. We had to change in the bathrooms. We called to let them know we would return after dinner to be sure they held our reservations. We had 3 rooms reserved. We tried to check in at 11:30 p.m., only one of the rooms was ready. At Midnight, the rooms still weren't ready for our party to check in. They offered a $10 discount on one room and $30 on the other. This was NOT acceptable as they still could not tell us when the rooms would be ready. By then, it was the next day. We asked for a cancellation on 2 rooms and was told no at first. Then they allowed the cancellation. 2 sets of family members had to take the 4 hour drive home in the middle of the night because their rooms (which were booked in advance) weren't ready after midnight. The measly discount that was offered was insulting considering they would be in the room for only 10-11 hours. The staff was not considerate, nor forthcoming with information.

6

Margaret

Aug 15, 2025

·

Stayed 1 night

We got to the hotel about 3. Check in is at 4. Drive around awhile and asked about 3:30 if the room was ready. Said no. I asked if my grandkids could swim until it was ready. Can't swim until you choin. At 4 it still wasn't ready. They sent 2 employees to clean it. Didn't check in until 4:45. We were going to the Springfield Cardinals baseball game. They had a giveaway but we didn't make it because we had to change when the room was ready. I asked if I could get a discount or something but since I went through a third party booking they would not do anything. I won't stay there again.

6

Phillip

Mar 23, 2025

·

Stayed 1 night

Check-in was terrible. I had to wait 2 hours after the scheduled check-in time to get my room. The hotel said I had to wait for them to get my room ready and that they were short-staffed.

6

Monet

Feb 24, 2025

·

Stayed 1 night

Very short staffed at check-in and rooms weren’t ready at 4. Had to leave and wait for call when they were ready, after 6 pm. Breakfast was a joke. Limited food and drinks. Staff didn’t refill anything until they were asked if more food was coming. Disappointing visit.

4

Erica

Sep 1, 2025

·

Stayed 2 nights

Terribly long line to check in and wouldn’t allow you to check in until 4:00 exactly. However some customers were allowed to check in before regardless of us waiting in the lobby for 30 minutes until 4:00. Front desk personnel very slow in answering concerns.

2

Brenda

Dec 12, 2024

·

Stayed 1 night

I was passing through town when I was in an accident and had to go to the Emergency Room for a broken arm. My daughter booked the room for me. When I arrived with my arm bandaged up, there was confusion as to what room I would be given. My daughter had asked for a ground-floor room. They had put me on the third floor. After going round and round with the attendant on duty, she stated that the ground floor would have to go downstairs. I then stated that I wanted a room on the floor I walked in on. She noted that the floor I walked in on was the second floor. Why she couldn't have stated that, to begin with, I don't know why. Once the room was assigned, I was told it would have two queen beds instead of one king, which was fine. I just needed a room to rest. When I got ready to go and get my items from the car, I requested assistance to bring them in. They said NO. I am over 75 years old with a broken arm, in pain, and they would not assist me. I asked for assistance getting food from their restaurant and again was told NO by staff, even though no one was around. While the bed was good the facility itself was old and dilapidated. The customer service was non-existent.

10

Paul

Jun 22, 2025

·

Stayed 2 nights

Our stay was great. Nick made checking in very easy. The only issue was that there were a lot of homeless people in the area of the hotel.

10

Duane

Oct 20, 2025

·

Stayed 1 night

Clean room, friendly, efficient, professional staff.

2

Cynthia

Jun 21, 2025

·

Stayed 1 night

Desk clerk was rude. I called Expedia to cancel reservation. Was put on hold while he said he would talk to hotel personally. Came back and said he talked to desk person and manager but room could not be cancelled. I talked to the manager upon checking in and was told Expedia never called. Will NEVER use Expedia again nor stay at holiday inn again.

2

Keith

Mar 14, 2025

·

Stayed 1 night

Took over an hour for check in. Staff was unprepared and waiting on rooms to be cleaned. Don't stay here

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AI-generated summary based on recent guest reviews

Location

Convenient off I-44 and near restaurants, with easy airport access, but multiple reviews flag panhandlers and dimmer parking areas that feel less secure.

Related guest reviews

6

Amber

Jul 2, 2025

·

Stayed 1 night

The staff member working, Nick, was so nice and accommodating. However, the photos of the hotel are very deceptive. Hotel has so many abandoned areas inside it that are dark and would be a great spot for someone up to no good to hide. The photos depict a beautiful modern hotel when in reality it is rundown and left me feeling quite uneasy. Parking was minimal and there were several groups of people outside begging or doing what appeared to be up to no good.

6

Heath

Aug 4, 2023

·

Stayed 1 night

Made online reservation hours before arrival. Upon arrival was told no reservation was shown. Had to wait 20 minutes to get reservation worked out and checked in. Parking was dim and un comfortingly in back lot. Several people walking around back lot that were not parking and going to motel. Won’t stay again

8

ELIZABETH

Apr 8, 2023

·

Stayed 1 night

Convenient location to the airport and interstate. Nice room and bathroom layout. Wish for a bathroom fan.

6

Jennifer

May 4, 2024

·

Stayed 1 night

Parling lot was not well lit. People were double parked in spots long walk to front

8

Jonathan and Jennifer

Jun 12, 2025

·

Stayed 1 night

Not a quick check in. Room wasn’t numbered so it took a minutes walking back and forth around the corner til we figured out where the room was. No room number placard on the wall. Comfortable bed and pillows. Strong bleach smell on pillow covers. Good breakfast. Panhandlers in the parking lot when we checked in and again in the morning. Easy checkout.

8

Peter

Jul 29, 2024

·

Stayed 1 night

Convenient travel stop

10

Darell

Jul 20, 2024

·

Stayed 2 nights

Spacious parking, walking distance or short drive to shopping and restaurant.

10

Stillman

Feb 24, 2024

·

Stayed 2 nights

The Hotel was really nice and conveniently located just right off I-44. Lots of really great restaurants in the area, several were just next door! Only downside was the property was starting to show some wear and tear, but it was nothing serious.

8

María Isabel

Aug 1, 2024

·

Stayed 1 night

Homeless people just walking around at all hours of the day

6

Linda

Jul 12, 2024

·

Stayed 1 night

We were only there for one night and we checked in late and left early for a 5:55 am flight. We chose the hotel because of it's location and because it had a free shuttle to the airport.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is usually pay-to-order or buffet unless included, with experiences ranging from very good to cold or limited; on-site restaurant service can be slow, while the bar and lounge earn frequent compliments.

Related guest reviews

6

Glenn

Jun 2, 2023

·

Stayed 1 night

We decided to eat in at the restaurant. The bar tender accidently charged our drinks to another customers room bill. They could not get it fixed ...... the salmon was very dry and over cooked did not have the butter wine sauce and was told they dont have that even though it was on the menu. The room is great. clean comfortable quiet... and right off our route.

6

Ethan

May 18, 2025

·

Stayed 1 night

Not a bad stay other than the lamp shades had about a years worth of dust on them, and the restaurant inside service was terrible. Me, my wife, and my 18 month old son waited 45 minutes to be served and there was maybe 10 people in the whole place. We got up and left, as it was 9:15pm by this time. Definitely more of a sports bar than a restaurant. Won’t be back to eat that’s for sure.

6

Joan

Dec 31, 2022

·

Stayed 19,354 nights

Property was nice and we have stayed at this place before. When checking in, the person was not at all friendly. We had to ask as to where we could eat as nothing was in the room to show places to eat etc. When we ask about breakfast, he didn't want to give us a voucher. He said since we booked from Expedia we didn't get that for free. We disageed with him and he kept looking and finally gave us a voucher. No matter who you book from you should be treated like everyone else. I have gone through this before at another hotel because we booked through Expedia. So what's up with that Expedia??

10

Colin

Dec 30, 2024

·

Stayed 1 night

All good. Great breakfast. Good hotel, good price.

8

Jonathan and Jennifer

Jun 12, 2025

·

Stayed 1 night

Not a quick check in. Room wasn’t numbered so it took a minutes walking back and forth around the corner til we figured out where the room was. No room number placard on the wall. Comfortable bed and pillows. Strong bleach smell on pillow covers. Good breakfast. Panhandlers in the parking lot when we checked in and again in the morning. Easy checkout.

10

Paul

Nov 10, 2024

·

Stayed 2 nights

Had a great time at the bar

8

Michelle

May 27, 2023

·

Stayed 1 night

Clean & breakfast was awesome

8

cyrus j

Jun 10, 2024

·

Stayed 1 night

Do not eat at the restaurant

8

Lori

May 22, 2023

·

Stayed 2 nights

Front desk clerk who checked us in was very friendly and helpful. Hotel is in a good location, close to Wal Mart and Cooper Tennis Complex. The restaurant had a good buffet breakfast at a very reasonable price. I do wish that the final receipt had been emailed instead of on paper.

10

Evan

Apr 12, 2025

·

Stayed 2 nights

Friendly staff, good breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $121	13 $135	14 $130
15 $94	16 $110	17 $110	18 $107	19 $105	20 $117	21 $115
22 $91	23 $91	24 $93	25 $97	26 $99	27 $117	28 $112
29 $93	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
		1 $103	2 $110	3 $110	4 $99	5 $99
6 $87	7 $101	8 $121	9 $128	10 $117	11 $103	12 $94
13 $91	14 $96	15 $95	16 $94	17 $97	18 $91	19 $91
20 $93	21 $90	22 $94	23 $94	24 $92	25 $91	26 $91
27 $89	28 $91	29 $93	30 $94	31 $96

Holiday Inn & Suites Springfield - I-44 by IHG

Prices for Holiday Inn & Suites Springfield - I-44 by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, Multiple Beds

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Room, 2 Queen Beds, Roll-In Shower (Communications, Mobility)

Suite, 1 Bedroom

Standard Room, 2 Queen Beds

Premium Room, 1 King Bed

Suite, 1 King Bed (Study Area)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Room, 1 King Bed, Roll-In Shower (Communications, Mobility)

Standard Room

Suite, 1 Bedroom (Wet Bar)

Premium Room

Guest reviews of Holiday Inn & Suites Springfield - I-44 by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn & Suites Springfield - I-44 by IHG

Considering this hotel for your Springfield trip?

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