Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located steps from Turkey Creek Shopping Center and 11 minutes by foot from Regal Pinnacle. It is approximately 13.4 miles from the University of Tennessee and 0.7 miles from Tennova Hospitalist Group.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, with access from 7 AM to 10 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age is not mentioned.

SpringHill Suites Knoxville At Turkey Creek Hotel

Average nightly price at SpringHill Suites Knoxville At Turkey Creek by month, last 12 months (USD)
Month	Average price
January	$115
February	$118
March	$139
April	$138
May	$165
June	$155
July	$142
August	$129
September	$147
October	$147
November	$150
December	$116

What guests think

Across reviews of SpringHill Suites Knoxville At Turkey Creek, guests consistently praise the friendly, helpful staff and the convenient Turkey Creek location near restaurants, shopping, and the interstate, with many also noting generally clean, comfortable, and often spacious rooms.

Common drawbacks include traffic noise in highway-facing rooms, occasional cleanliness lapses, and recurring air-conditioning performance issues. Breakfast is widely appreciated, though some find it basic, crowded at times, or short on certain items; the indoor pool is mentioned as cold in a few reviews. Overall, expect a convenient stay with solid amenities, but room experience can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is available; several guests found the water cold. One report cites a small gym with a broken machine, parking can be tight at times despite generally ample space, and an ice machine outage was noted.

Related guest reviews

10

David

Aug 10, 2025

·

Stayed 1 night

We had a quick stop here with our family of 9 plus grandma. So we stayed in 2 rooms. Staff was great. Kids enjoyed the pool- it was a little chilly for mom and dad’s liking but kids loved it! Beds were comfy. We plan to stay here again!

8

Aliyah

Aug 3, 2024

·

Stayed 3 nights

Property pretty cool but pool was extremely cold

2

Kim

May 19, 2025

·

Stayed 1 night

I have pictures of bugs in the indoor pool. Cold water. Debris from previous tenants. Dirty sheets. We were very disappointed with this facility.

10

Megan

Nov 22, 2023

·

Stayed 1 night

Everything was wonderful, from check in, to the pool, to the spacious room. We will definitely be back!

8

Christie

Mar 19, 2023

·

Stayed 2 nights

Staff was friendly and it was located conveniently. We were there for two days, and the breakfast was basic with the exact same menu both days. The lighting in the bathroom was terrible- impossible to put on makeup. The exercise room consisted of two treadmills, of which only one worked, and an elliptical. This property needs updating!

10

Maryanne

Nov 21, 2023

·

Stayed 1 night

Very convenient with restaurants attached to giant parking lot. Easy parking friendly front desk service. Appreciate it greatly extra early Check in for the four rooms of the travelers who had traveled overnight straight through from Texas. The only reason why you got four star for facilities is due to the layout of the room. it would be nice if the bathroom area was located in a way that would not disturb the other sleeping people in the room. We will definitely use this hotel again and again service was five star price was excellent. Location was perfect.

8

Renee

May 10, 2024

·

Stayed 2 nights

Would like to have better parking spaces. Hard to find a spot at the hotel with texas roadhouse adjoining the parking lot.

10

Ann

Apr 8, 2023

·

Stayed 1 night

Nice place for family, excellent location, great parking, friendly staff and coffee in the morning :)

8

dale w.

Jun 9, 2025

·

Stayed 4 nights

What we did not like was the ice machine did not ever work

10

Karen

Nov 1, 2025

·

Stayed 1 night

Breakfast free, coffee delish. Front desk folks very nice and friendly. Room large and plenty of closet space.pillows and beds comfy. Quiet outside and lots of parking.

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Cleanliness

Many guests describe the hotel and rooms as very clean, but a recurring minority report issues such as hair, dirty bathrooms or linens, and moldy shower curtains. Housekeeping during stays was sometimes missed or on an every‑other‑day schedule.

Related guest reviews

10

Faith

Aug 3, 2025

·

Stayed 1 night

Clean property with a nice breakfast buffet. Clean and spacious room. Property is close to lots of dining options.

10

Ken

Sep 14, 2025

·

Stayed 1 night

Very pleasant and friendly atmosphere. Rooms were clean and roomy

10

Denise

Jan 12, 2026

·

Stayed 3 nights

Clean room and friendly staff!

6

matthew

Jun 19, 2025

·

Stayed 1 night

bathrooms in both rooms were horrible,the showere were disgusting other than that the rooms were ok

6

Katrina

Aug 27, 2025

·

Stayed 2 nights

We've been here before and always had a good experience, but this week our room was not clean when we checked in. There was a used glass in our room, mold on the shower curtain, and the sheets on one of the beds smelled pretty yucky. Breakfast was good as usual, though!

2

Janelle

Jan 30, 2024

·

Stayed 1 night

Both rooms i got put in had urine and hair on the outside of the toilets, hair in the showers, stuff all over the floor including garbage, hairs on all pillowcases and hair between the sheets. Stains on both of those as well. Dried toothpaste on the sink counter and fixtures, dried food in the microwave, smears all over the mirrors.

6

Robert

Jul 14, 2025

·

Stayed 1 night

Hair was found in both beds.

6

TAYLOR

Jun 2, 2025

·

Stayed 1 night

My overall rating is strictly due to the cleanliness, or lack of, in my room. There were strands of hair everywhere! The shower. The floor. The toilet. Even the cabinet to the microwave. So of course that made me feel like the entire room was not clean. I had been traveling all day so I dealt with it but it was very disappointing to experience.

10

Melissa

Sep 11, 2023

·

Stayed 1 night

Having stayed at a Hampton Inn the previous night, I was so happy with the cleanliness of the room and bathroom. The lobby smelled clean and looked neat and tidy. The furniture in the room was new and clean. The mattress and bedding was very comfortable and clean. Water pressure in the shower was even great! Excellent customer service by front desk employees.

10

Larry

Mar 26, 2023

·

Stayed 1 night

Nice hotel. Very clean.

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Rooms

Rooms are often spacious and comfortable, but layouts can feel odd or smaller in some cases, and highway‑facing rooms can be noisy. Multiple reviews note AC that struggles to cool or cycles off.

Related guest reviews

8

Jannell

Jul 3, 2025

·

Stayed 7 nights

We had a weeklong stay in June 2025. The beds were comfortable & the AC worked good but didn’t maintain set temp. We had great hot water in the shower & a spacious suite. The breakfast was good but disappointing they only had waffles on the weekend & lacked fruit options. Plus, seating in the dining area very limited & needs more. The hotel is conveniently located by shops & restaurants.

10

Rosa

Sep 4, 2025

·

Stayed 1 night

Nice hotel. My room was clean and good size. Had a small walk in closet.

10

DIANE

Nov 3, 2025

·

Stayed 1 night

Spacious room. Comfy bed. Good tasty food

8

barret

Feb 10, 2025

·

Stayed 2 nights

Didn’t like bathroom in middle of suite. Like kitchen area. Room was dark, needed better lighting.

6

Michael

Jan 7, 2025

·

Stayed 1 night

Great location with respect to restaurants. Lots of dining options. This hotel is right next to the highway. One side of the hotel is a bit quieter because it faces away from the highway. The other side has rooms that face the highway and it is pretty noisy. It didn't make for a good night's sleep. The rooms need a facelift and I noticed that the walls in the room looked dirty in places. We are a family of 5 and now that our kids are teens, even a suite us a bit tight for all of us. We used the pull out sofa and it looked clean, however the sheets smelled like they had been sitting in the closet for awhile during our one visit and during our other visit in the same week, there was no fitted sheet. However, when we requested fresh sheets both times, they brought them right away. Our family really enjoyed the breakfasts and the variety of options. 2 of us have celiac. We asked what they had that was gluten free and they brought out an Udi's breakfast muffin. Our second stay was met by a person passed out near the ice machine on the 3rd floor where our room was. Not sure if they were sleeping or passed out but they were lying in a weird position and their hood was over their head. We let the front desk know and they took care of it

4

Bryan

Jan 2, 2023

·

Stayed 1 night

The AC cut off at 71 and would go no colder and the fan would not stay on. Up every hour cutting on the unit.

10

BRENDA

Aug 20, 2025

·

Stayed 2 nights

Traveled with family for a soccer tournament. Loved the area and the room was great. Will def stay here again. Pros: spacious, clean, great area, close to lots of shopping and dining Cons: the air conditioner was not working very well and would randomly turn off. I like the room temp to be at 66 and it would turn off at 70

10

Robert

Nov 17, 2023

·

Stayed 1 night

What a nice property. The room we stayed in was a suite— complete with a walk-in closet. The entire hotel is immaculate, including the back stairs. What a shame we couldn’t stay longer. The only negative was the traffic noise from the nearby highway.

10

Paula

Dec 29, 2024

·

Stayed 1 night

We love how comfortable this property is. The only drawback is the noise from the interstate. Bring a device with white noise to make your night better.

4

Vicki

Jan 3, 2025

·

Stayed 1 night

Checked in late (11:30pm) just to sleep and then get up early and continue on home while traveling from Florida to Michigan. Got pjs on, used the rest room real quick and climbed Into bed. The noise from I-75 was loud. We weren’t even that close to it. The hotel was quiet since it was so late so I’m not sure if the whole hotel is noisy. Woke up early and jumped in the shower only to find that when I put the toilet seat down, there was feces all over the back of the toilet! Gross! I would have requested another room right away if I saw that the night before but we had hurried to bed. I told the manager and showed him the picture of it. He didn’t seem too grossed out by it. He just said he would Speak to housekeeping about it. I wouldn’t stay here again. Breakfast was busy and food was not stocked. Milk was gone. Waited for hot food to come out. It was new and looked nice but Cheaper hotels in area would have been better.

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Service

Service is frequently praised as friendly, welcoming, and responsive, with quick check‑ins and staff accommodating room changes. A few guests reported unhelpful interactions or billing and room‑assignment issues.

Related guest reviews

10

Ronald

Sep 19, 2023

·

Stayed 3 nights

From start to finish .. 3 nights…. Friendly service and met all needs above expectations. Would highly recommend

4

Sanel

Mar 16, 2025

·

Stayed 1 night

Front desk staff unfriendly. The lady at the desk should not be working with people.

10

Angela

Aug 15, 2023

·

Stayed 3 nights

The front desk staff was wonderful! They always spoke and were friendly. Good location and clean hotel. I recommend it.

10

craig

Aug 30, 2023

·

Stayed 4 nights

We had a little trouble with our first room as someone had kept a dog there and my wife is severely allergic. The staff when out of their way to rectify the situation by switching us to a different room. It was much appreciated.

10

Sonya

Jan 1, 2026

·

Stayed 4 nights

Staff was very helpful and kind

2

Lauren

Jan 16, 2023

·

Stayed 19,373 nights

The room was dirty upon arrival. There were two hair bands visible in floor and small debris scattered about as though the room had not been vacuumed. There was a glass sitting next to the sign that talked about feeling safe because everything was clean and sanitized. The glass was so dirty that you couldn’t see through it. It was caked in something that looked like tomato juice. Sometime in the night loud noises started happening above us. By 4am our seven year old was even awake. There was no one at the front desk. When I did get ahold of someone, he was short and seemed irritated that I was complaining about the noise. He has apparently been working in the room above on a broken toilet and told me, “there was nothing to be done about it at the time.” Upon leaving a very nice lady asked us how our stay was. I told her about these things. She was kind but all she could do was offer the general managers card to ask for on our next visit. I understand a leak, but we were unable to sleep and some sort of compensation should have been offered or even a room swap.

8

Jennifer

Jul 31, 2023

·

Stayed 1 night

No problem with the stay. However, my credit card was randomly charged $19 a month after the stay. I have been trying to call and get this corrected however no one seems to be able to assist from Springhill Suites.

10

Richard

Nov 30, 2024

·

Stayed 2 nights

Efficient operation, exceptionally friendly staff, and affordable!

10

Christopher

Aug 13, 2023

·

Stayed 1 night

From check in to check out staff was extremely friendly. Plan to stay again.

2

kenneth

Aug 30, 2024

·

Stayed 1 night

Charged twice for room by hotel. Hotel wont resolve it

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AI-generated summary based on recent guest reviews

Location

Excellent Turkey Creek location with many restaurants and shops within walking distance and easy interstate access. Convenience is a strong point for events and campus visits.

Related guest reviews

10

Faith

Aug 3, 2025

·

Stayed 1 night

Clean property with a nice breakfast buffet. Clean and spacious room. Property is close to lots of dining options.

10

Michael

Apr 19, 2024

·

Stayed 1 night

Great location

10

Mary Jane

Dec 21, 2025

·

Stayed 1 night

Welcoming staff, clean. Lots of restaurants and shopping

10

Jill

Apr 3, 2024

·

Stayed 1 night

Great location

8

Kimberly

Sep 27, 2025

·

Stayed 1 night

This was our second time visiting this hotel. We came back because the staff is friendly, the breakfast was good every morning with lots of healthy options, and it’s in a great location close to shopping and food

10

Joseph

Mar 4, 2024

·

Stayed 1 night

Perfect location

10

Taylor

Dec 17, 2024

·

Stayed 5 nights

Great location, clean, easy access to campus.

8

Andrea

Oct 17, 2025

·

Stayed 3 nights

Close to restaurants and areas we needed to be by.

8

Karen

Jun 20, 2024

·

Stayed 2 nights

Location perfect for restaurants, shopping, etc. Clean, good accommodations.

10

Brian

Dec 13, 2025

·

Stayed 1 night

Comfortable and convenient right off the interstate. Great location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, with hot items, quiche, and good coffee noted. Some found it basic or repetitive, occasionally crowded or understocked, and a few wanted more fruit or milder coffee.

Related guest reviews

10

Faith

Aug 3, 2025

·

Stayed 1 night

Clean property with a nice breakfast buffet. Clean and spacious room. Property is close to lots of dining options.

10

Ira

Jan 13, 2026

·

Stayed 2 nights

Very nice hotel, with friendly staff. The breakfast was not anything to boast about, just the norm you find at any hotel. But everything was very satisfactory.

4

John

May 27, 2023

·

Stayed 2 nights

Very expensive for what you get. Our room was extremely noisy. Could hear every bathroom flush. Noises from all rooms around us Breakfast was pretty bad. Always crowded so we chose not to eat there

10

Steve and Deb

Dec 4, 2023

·

Stayed 1 night

This property has a great location, within walking distance to restaurants and shopping. Staff was friendly, and property was clean and maintained. Only suggestion for improvement, would be cooking the hot items on the breakfast a bit longer, especially the breakfast meat. Would stay at this property again if in the area. Thank you.

8

Jannell

Jul 3, 2025

·

Stayed 7 nights

We had a weeklong stay in June 2025. The beds were comfortable & the AC worked good but didn’t maintain set temp. We had great hot water in the shower & a spacious suite. The breakfast was good but disappointing they only had waffles on the weekend & lacked fruit options. Plus, seating in the dining area very limited & needs more. The hotel is conveniently located by shops & restaurants.

8

Kimberly

Sep 27, 2025

·

Stayed 1 night

This was our second time visiting this hotel. We came back because the staff is friendly, the breakfast was good every morning with lots of healthy options, and it’s in a great location close to shopping and food

10

Wendy

Jul 11, 2025

·

Stayed 1 night

We were so impressed with this hotel. It was so clean. We were also surprised with the amount of space we had in our room. There was 5 of us, and we had 2 queens with couch. Then the breakfast. It was so good and had great options. My favorite was the individual spinach, Swiss cheese quiche. The only issue I personally had was that the toilet seat didn’t seem to fit right. (Too small maybe). I slide and pinched my leg.

8

Cathleen

Jul 25, 2023

·

Stayed 1 night

The hotel was clean and comfortable. The breakfast was great. It was a very good introduction to Knoxville.

10

Amalia

Jan 18, 2023

·

Stayed 19,374 nights

Great food. Awesome coffee. Oatmeal was so good.

10

Karen

Nov 1, 2025

·

Stayed 1 night

Breakfast free, coffee delish. Front desk folks very nice and friendly. Room large and plenty of closet space.pillows and beds comfy. Quiet outside and lots of parking.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $128	2 $128	3 $169	4 $169	5 $158	6 $293	7 $317
8 $138	9 $138	10 $149	11 $139	12 $138	13 $180	14 $178
15 $118	16 $128	17 $158	18 $168	19 $168	20 $432	21 $413
22 $118	23 $119	24 $119	25 $118	26 $129	27 $148	28 $139
29 $119	30 $128

SpringHill Suites Knoxville At Turkey Creek

Prices for SpringHill Suites Knoxville At Turkey Creek

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Guest reviews of SpringHill Suites Knoxville At Turkey Creek

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about SpringHill Suites Knoxville At Turkey Creek

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $154	23 $211	24 $179
25 $119	26 $149	27 $169	28 $179	29 $118	30 $128	31 $148