Holiday Inn Express & Suites Iron Mountain by IHG

Minimally staffed by people who clearly are not thrilled with their jobs. Breakfast choice okay. Bedding too heavy, pillows uncomfortable.

N/abbbbbbbbb

Great place to stay while visiting Iron Mountain

The hotel was clean and well maintained. When we entered the room it smelled clean and fresh. Other hotel rooms can smell musty but thankfully our hotel room was very clean. Nothing special about the room but nothing to complain about either. I gave the hotel 3 stars because of the breakfast. It was Memorial Day weekend and it's to be expected there would be more guests than usual. We stayed for 3 nights. Each day that we went down to breakfast there were very slim pickings. None of the food was replenished timely if at all. The first day we thought maybe it was because we went down pretty late and breakfast was winding down. The next 2 days we made a point to go down early and that was even worse. The 2nd day we ended up going to a restaurant, we had a full day of activities planned and we wanted to make sure we ate well. On the 3rd day we noticed the pattern. The attendant was slow to get food out. She told us she'd replenish the hot foods, never did, was pretty non-existent the whole time. Was it laziness on her part? Maybe, is it the hotel trying to save money and outrun the clock? I don't know, what I do know is we stay at Holiday Inns to enjoy the breakfast that we have in the past and save some money. This was very disappointing and I don't know if it was the worker not doing her job properly or the hotel trying to keep costs down. In all other aspects the hotel had friendly, polite staff. But the lack of attention to serving breakfast left us sour.

Room was clean as well as lobby. Breakfast was as expected and was good. Overall nice stay. Front desk staff very friendly