Galesburg Extended Stay I 74 Newly Renovated

Affordable stay Clean and good place for family stay Lovely surrounding It makes me feel comfortable and feel like home Newly renovated as per everyone need Highly recommend

The photos online showed a king bed with a desk and an easy chair (upholstered chair for watching tv or relaxing. The room had NO desk whatsoever, and instead of a comfortable chair had 3 wooden chairs with little to no padding, and very low backs. The room had been remodeled very poorly.

The staff was very nice, but we where unexpectedly charged $20 cash for an extra person without prior knowledge, our reservation guaranteed the continental breakfast on the receipt, but upon check in we where told no and we would have to pay extra as well. We were also put in a separate building all together where the hallways where not air conditioned and lack of extra pillows and other amenities where lacking. A bit disappointing.

I had an awefuk experian cc e i got the first room and was chilling on da bed when all a suddin a bug cime crawling out the pillow case and i recorded it said some thing to staff and manager they gave me no compesation just moved me to a dif room i woke up ta day and my legs are coverd in bug biggts and itching like crazy i was told to ithed pay for another night check ourt or find a new hotel not verry clean or responsibile for management not to be giving or offer a refund or a free stay in my opinion so dont think imma stay at b.w in the galesbugmrg area

I booked a room for the first night and prepaid. When i checked in and went to my room the keys did not work. After about 30 minutes of going to desk and the the desk clerk coming to attempt to open the door we finally got moved to.anothet room. The room was nice enough. The patio was nice but the neighborung room guests had left a big mess outside from barbecuing. Meat packages, aluminum foil etc.. The next day i wanted to rebook a room. But wanted to switch to a cheaper choice. I booked and paid for it. Realized the wrong dates were booked. I went to the desk where i spoke to the owner to see if i could just switch the days around. He tells me no. I was on a budget sonmy choices were limited . If i cancelled then it would take a week to refund my money. I didnt have enough to pay for another room. I asked if the money i had already paid could be tranfwrred over towards the nicer room instsyed in the first night. Im told no. Im also told that it would be $40 extra for a late checkout or $20 extra for an early check in. Even though i was already a guest in the hotel. At the end if all this i ended up paying $110 for an old ran down room without working air. I asked the manager to please waive the $20 early check in as that was all the money i had left. I needed to eat. He refused. I would never stay here or recommend this hotel to anyone.