Is parking available at the property?

Free self-parking is available on-site, but parking is limited.

What type of breakfast is offered?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay, with a maximum of USD 150 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

Where is the property located in relation to key landmarks?

The property is located 1.7 km (1.0 miles) from Hamilton Place Mall and 9 km (5.6 miles) from the nearest major airport, Chattanooga Metropolitan Airport (CHA).

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool that is open from April to October, with access available from 9:00 AM to 10:00 PM.

Candlewood Suites Chattanooga Hamilton Place

Average nightly price at Candlewood Suites Chattanooga Hamilton Place by IHG by month, last 12 months (USD)
Month	Average price
January	$92
February	$95
March	$106
April	$109
May	$119
June	$119
July	$108
August	$88
September	$102
October	$136
November	$109
December	$90

What guests think

Reviews of Candlewood Suites Chattanooga Hamilton Place by IHG highlight clean, comfortable rooms with full kitchens, friendly staff, and convenient access to shopping and restaurants, plus amenities like a pool, fitness room, laundry facilities, and a fire pit.

However, housekeeping is inconsistent, with several guests finding rooms poorly prepared on arrival or not refreshed during multi night stays, and a few reports noted pests. Breakfast is generally well liked, though some encountered limited selection, items running out, or staff unwilling to restock near closing. A few travelers experienced check in delays or room assignment issues, and one mentioned heavy lobby fragrance. Overall, expect modern, well equipped suites in a convenient location, but verify housekeeping if staying multiple nights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciated the pool, fitness room, and on site laundry; a fire pit is also available. One review mentioned an overpowering fragrance in public areas.

Related guest reviews

10

Ann

Mar 30, 2025

·

Stayed 3 nights

Newer hotel, clean and comfortable. Breakfast was excellent and the pool area was even allowed to be used even though it wasn’t time to open it.

8

Robert

Nov 7, 2025

·

Stayed 2 nights

Clean room and nice gym.

8

Abby

Oct 20, 2025

·

Stayed 1 night

Everything was so nice, except the overwhelming fragrance pumped through the lobby and hallways. Asthmatics beware, or those who get headaches triggered by fragrance.

10

Gail

Apr 21, 2025

·

Stayed 1 night

Hotel staff was great and the hotel was clean. I enjoyed using the laundry facilities, fitness room, pool area, and breakfast with yummy cinnamon rolls! The suite was a nice size, and the kitchen was a big help! I will definitely stay here again.

10

Patricia

Sep 19, 2025

·

Stayed 3 nights

Candlewood was great! The staff was friendly & accommodating. The pool was nice, and thete is a fire pit for relaxing & entertaining.

10

Kevin

Mar 26, 2025

·

Stayed 4 nights

Very clean and friendly environment. Room and amenities were awesome

10

Heather

Aug 24, 2025

·

Stayed 1 night

Clean, close to shopping and restaurants and great amenities!

10

Nader

May 28, 2025

·

Stayed 1 night

Excellent value for the money. Great breakfast, very clean and nice pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean, but recurring complaints cite poorly cleaned rooms at check in, lack of housekeeping during stays, and occasional pest sightings.

Related guest reviews

2

Jexso

Nov 24, 2025

·

Stayed 2 nights

They charged us $150 for something the staff broke. Room had bugs in it. I expect better from this hotel. Staff was extremely rude to my guys. Think twice before staying here!

4

Cassidy

Oct 25, 2024

·

Stayed 4 nights

When we arrived, the shower had lots of hair in it that varied from short to long. The nightstand drawer had wrappers and Kleenex’s in it. Our room wasn’t clean for two days. The third night, I requested our room to be cleaned. The next day we got back to our hotel and our room wasn’t cleaned again. We had to go ask for it to be cleaned. The trash wasn’t taken out, no fresh towels or toilet paper.

10

Susan

Dec 6, 2025

·

Stayed 1 night

Hotel was new, clean, bed was very comfortable, room set had everything you need, breakfast was good with nice variety and staff was very friendly.

2

Kyle

Dec 29, 2025

·

Stayed 1 night

Room was disgusting and not clean at all. Literally was like housekeeping made the bed and sprayed something to mask smells. The bathroom had a vomit like odor. Blood or chocolate on window curtains. Makeup spread all over bathroom counter. Floor looked like there is no broom, vacuum, or mop in the entire place.

2

Karla

May 8, 2025

·

Stayed 1 night

When we checked in, only the bedding and towels had been changed. There was feces in the toilet, the floor and seating had food crumbs, there was hair in the sink, and the trash in the trash cans. By the time we had gotten into the room, we were too tired to fix it at the desk.

8

Jennifer

May 27, 2025

·

Stayed 4 nights

We stayed 4 nights and housekeeping did not refresh the room at all. We had to request fresh towels twice and had to leave an overflowing garbage can in the hallway. Requests to have the room clean went unanswered.

10

Linda

Sep 11, 2025

·

Stayed 1 night

The room was as clean as a whistle! It met my OCD cleaning standards. It was comfortable and well appointed.

10

William

Aug 28, 2025

·

Stayed 2 nights

Clean, quiet, comfortable all with an excellent breakfast!!!

2

Richelle

Apr 21, 2025

·

Stayed 3 nights

This was the most awful night in a hotel I have ever had. I woke up and turned the light on and there were cockroachs crawling everywhere!!!!!

8

Meghann

Jul 8, 2025

·

Stayed 1 night

Overall we really liked this hotel! We stayed here twice in the last two weeks and our only concern was that both times our initial rooms were not properly cleaned (dirt on the floors and dishwashers full of dirty dishes). However, both times the front desk associate was extremely accommodating and our replacement rooms were in much better condition! The rooms are very spacious and we loved having a kitchen to use. The beds were extremely comfortable as well. We didn’t have breakfast either time, but the spread looked fresh and had a good selection of various items. Despite the slight hiccups we would definitely stay again!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with full kitchens and well appointed suites; many praised the beds.

Related guest reviews

10

Jamie

Jul 1, 2025

·

Stayed 2 nights

Loved the full kitchen

10

Ann

Mar 30, 2025

·

Stayed 3 nights

Newer hotel, clean and comfortable. Breakfast was excellent and the pool area was even allowed to be used even though it wasn’t time to open it.

8

BRENDA

May 16, 2025

·

Stayed 2 nights

PROS: Stayed two nights for a local soccer tournament with two children. The room was great! Super spacious and very clean. Very convenient to shopping and restaurants. Breakfast was good. CONS: The Walls are very thin and the doors slam so people were coming in and out all through the night letting the doors slam Which woke us up about the night. But other than that it was great we would definitely stay there again!

10

Gail

Apr 21, 2025

·

Stayed 1 night

Hotel staff was great and the hotel was clean. I enjoyed using the laundry facilities, fitness room, pool area, and breakfast with yummy cinnamon rolls! The suite was a nice size, and the kitchen was a big help! I will definitely stay here again.

10

Susan

Dec 6, 2025

·

Stayed 1 night

Hotel was new, clean, bed was very comfortable, room set had everything you need, breakfast was good with nice variety and staff was very friendly.

10

Deandra

Apr 11, 2025

·

Stayed 4 nights

Very clean and high quality! Beds were very comfortable. Food was good! Service was nonexistent! They did not clean nor replace towels and trash bags and crib sheets. We stayed there several days.

10

Linda

Sep 11, 2025

·

Stayed 1 night

The room was as clean as a whistle! It met my OCD cleaning standards. It was comfortable and well appointed.

10

William

Aug 28, 2025

·

Stayed 2 nights

Clean, quiet, comfortable all with an excellent breakfast!!!

8

Meghann

Jul 8, 2025

·

Stayed 1 night

Overall we really liked this hotel! We stayed here twice in the last two weeks and our only concern was that both times our initial rooms were not properly cleaned (dirt on the floors and dishwashers full of dirty dishes). However, both times the front desk associate was extremely accommodating and our replacement rooms were in much better condition! The rooms are very spacious and we loved having a kitchen to use. The beds were extremely comfortable as well. We didn’t have breakfast either time, but the spread looked fresh and had a good selection of various items. Despite the slight hiccups we would definitely stay again!

10

Anita

Jun 6, 2025

·

Stayed 3 nights

Very friendly staff, comfortable beds and clean.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and accommodating with quick check ins reported. However, responses to housekeeping requests were unreliable, and a few guests had check in or billing issues and an unhelpful breakfast attendant.

Related guest reviews

10

Michel

Apr 10, 2025

·

Stayed 1 night

Excelent stay. Staff superb. Definitely will stay again when coming to CHA

2

Jexso

Nov 24, 2025

·

Stayed 2 nights

They charged us $150 for something the staff broke. Room had bugs in it. I expect better from this hotel. Staff was extremely rude to my guys. Think twice before staying here!

6

Robert

May 16, 2025

·

Stayed 3 nights

Got to the hotel and was given the wrong room, had to go back to the check in. I was there 3 nights and not once did anyone come and give use clean towels or empty the trash, back to the front desk again twice. With the cost of rooms these days it seems like you could get a little care. The room was very nice and breakfast was just so so.

10

Karel

Nov 29, 2025

·

Stayed 1 night

The check in was quick and courteous, the room was clean and quiet and it was perfect for a room near the airport.

10

Lisa

Apr 1, 2025

·

Stayed 1 night

It was very clean and staff were friendly and helpful. I would choose to stay here again.

10

Patricia

Sep 19, 2025

·

Stayed 3 nights

Candlewood was great! The staff was friendly & accommodating. The pool was nice, and thete is a fire pit for relaxing & entertaining.

10

Allison

Aug 4, 2025

·

Stayed 1 night

The only downside of our stay was our room was not available at 3:15 PM when check in begins at 3:00. We waited until about 3:45 to gain access to a room. Other than that, our stay was wonderful and the complimentary breakfast was delicious! Highly recommend the cinnamon rolls!

8

Jennifer

May 27, 2025

·

Stayed 4 nights

We stayed 4 nights and housekeeping did not refresh the room at all. We had to request fresh towels twice and had to leave an overflowing garbage can in the hallway. Requests to have the room clean went unanswered.

10

Diane

Oct 8, 2025

·

Stayed 2 nights

Everything was great! Price was right, room was nice and ataff was very accommodating.

4

Michelle

Oct 11, 2024

·

Stayed 1 night

Dog pee on the coffee table and all over the floor. The night staff was quick to clean it up and very apologetic. The hotel is brand new. The furnishings are nice. My biggest gripe was the disgruntle lady that manages the kitchen for breakfast. The food was gone and she refused to restock or make more food with 30 minutes left for breakfast. What a horrible attitude towards guests and children. The only options were cereal, yogurt and eggs.

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AI-generated summary based on recent guest reviews

Location

Convenient to shopping and restaurants and near the airport.

Related guest reviews

8

BRENDA

May 16, 2025

·

Stayed 2 nights

PROS: Stayed two nights for a local soccer tournament with two children. The room was great! Super spacious and very clean. Very convenient to shopping and restaurants. Breakfast was good. CONS: The Walls are very thin and the doors slam so people were coming in and out all through the night letting the doors slam Which woke us up about the night. But other than that it was great we would definitely stay there again!

10

Vesta

Apr 11, 2025

·

Stayed 1 night

Quick check in, clean, safe as a female travelling alone, and very convenient.

10

Karel

Nov 29, 2025

·

Stayed 1 night

The check in was quick and courteous, the room was clean and quiet and it was perfect for a room near the airport.

10

Heather

Aug 24, 2025

·

Stayed 1 night

Clean, close to shopping and restaurants and great amenities!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, with several mentions of good variety and popular cinnamon rolls. Some guests found options limited or items running out, and one reported staff unwilling to restock near closing.

Related guest reviews

10

Ann

Mar 30, 2025

·

Stayed 3 nights

Newer hotel, clean and comfortable. Breakfast was excellent and the pool area was even allowed to be used even though it wasn’t time to open it.

8

BRENDA

May 16, 2025

·

Stayed 2 nights

PROS: Stayed two nights for a local soccer tournament with two children. The room was great! Super spacious and very clean. Very convenient to shopping and restaurants. Breakfast was good. CONS: The Walls are very thin and the doors slam so people were coming in and out all through the night letting the doors slam Which woke us up about the night. But other than that it was great we would definitely stay there again!

8

Eduardo Antonio

Sep 15, 2025

·

Stayed 1 night

Everything was great ! Hotel breakfast was great and hotel brand new

10

Susan

Dec 6, 2025

·

Stayed 1 night

Hotel was new, clean, bed was very comfortable, room set had everything you need, breakfast was good with nice variety and staff was very friendly.

4

Jason

Dec 21, 2025

·

Stayed 1 night

There wasn't a good selection of food and the basics (like salt and pepper) were not there.

10

Allison

Aug 4, 2025

·

Stayed 1 night

The only downside of our stay was our room was not available at 3:15 PM when check in begins at 3:00. We waited until about 3:45 to gain access to a room. Other than that, our stay was wonderful and the complimentary breakfast was delicious! Highly recommend the cinnamon rolls!

8

KATHERINE

Dec 29, 2025

·

Stayed 2 nights

Wish there were more options.

10

Nader

May 28, 2025

·

Stayed 1 night

Excellent value for the money. Great breakfast, very clean and nice pool.

4

Michelle

Oct 11, 2024

·

Stayed 1 night

Dog pee on the coffee table and all over the floor. The night staff was quick to clean it up and very apologetic. The hotel is brand new. The furnishings are nice. My biggest gripe was the disgruntle lady that manages the kitchen for breakfast. The food was gone and she refused to restock or make more food with 30 minutes left for breakfast. What a horrible attitude towards guests and children. The only options were cereal, yogurt and eggs.

6

David

Oct 27, 2025

·

Stayed 2 nights

Many options that should have been available were out of stock including sausage, biscuits and perhaps others but I didn't take an inventory.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $156	15 $146	16 $182	17 $182
18 $95	19 $112	20 $112	21 $112	22 $138	23 $231	24 $200
25 $95	26 $103	27 $103	28 $103	29 $103	30 $145	31 $145

Su	Mo	Tu	We	Th	Fr	Sa
1 $98	2 $112	3 $112	4 $112	5 $151	6 $292	7 $298
8 $122	9 $103	10 $103	11 $103	12 $103	13 $182	14 $184
15 $98	16 $104	17 $103	18 $103	19 $103	20 $137	21 $136
22 $95	23 $95	24 $95	25 $95	26 $95	27 $155	28 $155
29 $111	30 $126

Candlewood Suites Chattanooga Hamilton Place by IHG

Prices for Candlewood Suites Chattanooga Hamilton Place by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds, Mobility Accessible

Standard Suite

Suite, 1 King Bed (Communications Accessible)

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds (Communications Accessible)

Studio Suite, 1 King Bed (Communications Accessible)

Suite, 1 King Bed, Roll-In Shower (Mobility Accessible)

Suite, 1 King Bed

Premium Suite

Studio Suite, 1 King Bed

Guest reviews of Candlewood Suites Chattanooga Hamilton Place by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Chattanooga Hamilton Place by IHG

Prices for upcoming dates