Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Is breakfast offered at the hotel?

Yes, a complimentary buffet breakfast is included with the stay.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:30, and check-out is at 11:00. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of USD 50, also subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible bathrooms.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Central Sacramento, within a 5-minute drive of Golden 1 Center and Discovery Park. It is approximately 1.7 miles from the Sacramento Convention Center and 4.9 miles from Arden Fair Mall.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 9:00 AM to 8:00 PM, and it is seasonal.

What are the hotel's policies regarding children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Best Western Sandman Hotel in Sacramento

Average nightly price at Best Western Sandman Hotel by month, last 12 months (USD)
Month	Average price
January	$88
February	$87
March	$91
April	$91
May	$91
June	$89
July	$91
August	$85
September	$84
October	$115
November	$90
December	$84

What guests think

At Best Western Sandman Hotel, travelers consistently praise the friendly staff, decent value, and free hot breakfast, while noting dated rooms and a sketchy surrounding area with visible homelessness that can feel unsafe, especially at night.

Many highlight convenient access to I-5, Old Sacramento, and the river trail. Common issues include noisy HVAC and thin walls, inconsistent cleanliness (including bugs), and some broken or poorly maintained room features. Overall, expect a budget-friendly stay with clear trade-offs between price and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include a small pool and hot tub, a modest gym, fenced parking with on site security, and guest laundry. The pool or hot tub are sometimes closed or unheated, some laundry machines are out of order, and there is no elevator.

Related guest reviews

4

Malynda

Apr 17, 2023

·

Stayed 1 night

Patio. yard area had broken fence, broken tiles,open electric box with wires. Fridge. pool of water underneath. dangerous with extension cord near it. toilet. seat very loose. beds. shouldn't be on wheels. no blankets. pool. told it was heated. icy water!!

8

Dominique

Jul 29, 2024

·

Stayed 1 night

The room was clean and quiet, staff was polite and friendly, but we had a room on the second floor and there was no elevator. Also, the room smelled of marijuana. Breakfast was good.

10

Stacey

May 30, 2024

·

Stayed 3 nights

We had a great stay here. The staff are very friendly, room was clean, and it is close to Old Town. There were a few homeless wandering around at night by the street but none in the lot or by the rooms. The Mexican restaurant that is in the same parking lot was really good too. We did use the laundry facility and several machines were out of order but we were able to wash and dry with no issues.

6

Jenia

Oct 23, 2023

·

Stayed 1 night

The bed was comfortable, the room was good size, BUT, I was surprised to see a two-story building had NO ELEVATORS. People with large luggage have to carry them to the second floor, which is quite inconvenient.. In addition, there was no fan in the shower/bathroom area.

8

Bianca

Dec 13, 2023

·

Stayed 1 night

Great hotel. Not so great area. No carpet which is a plus. Great breakfast and service. No airport shuttle

10

Ariel

Aug 16, 2024

·

Stayed 1 night

It was nice and quiet. There was security on site that helped us with our room. Overall it was. Good stay. Tv worked and they had a couch and table in the room. We had coffee but no ice.

10

Tylor

May 21, 2025

·

Stayed 1 night

We had a sick back patio that was nice and private, and the hot tub was open late. It was also very close to the airport.

2

Taryan

Apr 15, 2024

·

Stayed 1 night

There was no pool towels and the pool was not clean. We ended up cleaning the pool ourselves. Husband went and asked about pool towels and none were ever brought out to pool area, they were instead put into our room without us in there. Miscommunication issues. Breakfast was good though

8

anna

Aug 1, 2025

·

Stayed 2 nights

The front staff was very accommadating and very helpful. The breakfast was decent since it was included in the price. Machine that gives you dark to light coffee, rotating menu. I had bacon, eggs, and pancakes one day and eggs gravy and sausage and pancakes. Truckers are often staying here as well. Small pool, hot tub, and small gym which I used for the treadmill. Place is very doable for the price and its a older facility so don't expect Egyptian 500 count thread sheets, lumpy bed.

2

heather C

Jun 30, 2024

·

Stayed 1 night

First room keys didn’t work second room missing towels and body wash this key didn’t open the laundry room for ice. The staff was not very helpful. The hot tub and pool were closed early as the lights didn’t work ….

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Cleanliness

Cleanliness is mixed: many rooms are described as clean, but multiple reviews mention stained or thin linens, dirty floors, strong odors, and pests including roaches. Housekeeping is not daily and some areas feel worn.

Related guest reviews

10

Antrina

Aug 4, 2025

·

Stayed 1 night

Spacious clean room

4

ARIANA

Nov 12, 2024

·

Stayed 1 night

Bed sheets and towels were stained, room smelled a lot like bleach, breakfast was not good. The shower curtain was short that it made the water come out and had to use my towels to dry floor.

6

Sherry

Sep 21, 2023

·

Stayed 3 nights

Floor turned bottoms of feet black. Housekeeping every other day. Asked first night to have floors cleaned the next day when housekeeping on site. At checkout, finally told that the problem is they haven’t found a cleaning solution for the asphalt tar residue sticking to the vinyl flooring. Otherwise, good location for walking to Old Sacramento. Beds were decent. Breakfast adequate.

6

Nayeli

Sep 20, 2024

·

Stayed 1 night

There was a cochroach in the bathroom, it started flying when I was in the shower

2

Miska

Nov 2, 2024

·

LITERAL ROACH MOTEL. Large dead roach by toilet, live roach in bathtub, and live roaches in room by fridge and desk. White comforters covered in gross stains. Tweakers in the parking lot and dancing in the streets. It was late when I arrived but after roaches skittered around my feet I bailed and didnt stay the night, ended up sleeping in my car in a truckstop parking lot and still got a better sleep then I would have if I'd stayed. DO NOT BOOK HERE UNLESS YOU LIKE ROACHES, TWEAKERS AND MYSTERY STAINS.

10

Debbie

Oct 7, 2025

·

Stayed 5 nights

Staff very friendly. Good breakfast. Clean

10

Melina

Mar 29, 2025

·

Stayed 2 nights

Room was a bit dusty and tub was not as clean as it should have been. Hot tub was nice but the actual pool was dirty. Good breakfast and friendly staff.

2

yuxi

Dec 29, 2024

·

Stayed 1 night

It was so dirty, the bed sheets and quilt covers had blood stains! I will never go there again!

8

Tenpao

Jun 11, 2025

·

Stayed 3 nights

Very Clean

4

Jackie

Dec 9, 2023

·

Stayed 3 nights

We checked in late on a Friday night. We discovered that the floors were visibly dirty and sticky. Saturday morning we requested the floors get a quick cleaning. Someone came and made the bed, but clearly did not attempt the floors. All of our socks were black by the end of the weekend

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and older, with some spacious and comfortable, but frequent comments about noise from HVAC and neighbors, and maintenance issues such as unreliable A/C, locks, or TVs, plus design quirks that affect comfort.

Related guest reviews

8

Andrew

Oct 16, 2023

·

Stayed 5 nights

Hotel was fine. The area is a little sketchy, especially at night. Didn't help that the deadbolt lock on my door didn't work. The chain also just fell out.. had to sleep with white noise from my phone to sleep through the night

6

Jay

Oct 29, 2025

·

Stayed 1 night

Room 115 was in good condition but the HVAC was noisy as was the bathroom fan. Staff was very nice.

6

Rosario

Dec 11, 2024

·

Stayed 1 night

Stayed in room 115 the air conditioning was horrible made the loudest noises even when switched off kept me up all night and also since it’s kinda a corner room people stand out in from of room to smoke and keep you up!! Because seems like that is the only place where they have an ash tray… also the bathroom door didn’t shut and the left corner on the bottom off the bed was broken so it would tilt…

8

Richard

Jan 26, 2025

·

Stayed 1 night

We usually come here when transiting Sacramento. The rooms are clean and the staff is prompt and courteous. The local PD needs to clean up the area. This isn’t the hotel’s fault. The satellite TV reception is poor in the evening in Room 130. The wifi works well. We’ll stay here again.

6

Mario

Mar 21, 2024

·

Stayed 1 night

It was extremely noisy at night, woman screaming, no drinking bottle water at the room, no plug for my laptop near the desk. The bed mattress had a lot of bumps Over all not good.

8

Renae

Mar 6, 2025

·

Stayed 3 nights

Noisy,

8

Philip

Sep 19, 2024

·

Stayed 1 night

One of the noisiest rooms we have ever stayed in. The floor of the room above ours squeaked loudly at every step and the bathroom fan in our room groaned. On the plus side, the room was nicely decorated and the breakfast buffet was very good.

10

Suzanne

Jun 13, 2024

·

Stayed 1 night

The front desk staff was friendly and efficient. The room was clean, but old. It has been cheaply renovated, think painted over wall rot in the bathroom, a toilet so low to the ground an adult over 4' is going to have issues standing, an AC that runs but never cools the room, doors that have been replaced but don't fit the jamb so they don't shut properly. Bed and pillows were comfy. Fridge was clean and cold. Pool, spa and gym looked clean - didn't use so I have no idea how they functioned. The area is old and run down. The homeless and drug induced come out at dusk and frequent the gas stations down the street. An evening stroll may be safe, it may not be.

6

Jennifer

Jan 26, 2025

·

Stayed 1 night

The hotel was nice for the price. Clean, comfortable, good breakfast. Friendly service. However it was really noisy. There seems to be a lot of people living at the hotel long term. They were very loud. Arguing and babies crying at 3-4 am. The people across from me were very loud in the early morning. Pounding on the door and loud talking in the hallway. Not good for business travelers.

8

Ed and Sue

Jul 24, 2023

·

Stayed 2 nights

The location was too far a walk from destination in 100 degree weather. The room design was very poor. The air conditioner is right next to the bed. Due to the excessive heat it blew on the bed all night making it uncomfortable sleeping

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and accommodating, especially at check in and breakfast. However, several reviews cite rude or unhelpful interactions, reservation or room assignment errors, and slow maintenance responses.

Related guest reviews

2

Susan

May 27, 2025

·

Stayed 1 night

The night clerk is incredibly rude and dismissive. Horrible experience. DO NOT go here!!!

10

Tammy

Jul 14, 2024

·

Stayed 1 night

Jasmine was very patient with the declined virtual card from Expedia. Very great experience with the hotel.

10

Richard

Aug 4, 2025

·

Stayed 1 night

Front desk offered great customer service

10

Daniel

Feb 15, 2025

·

Stayed 1 night

Staff was great. Very friendly and welcoming

4

Kelly

May 13, 2024

·

Stayed 1 night

I’ve booked many hotels for concerts before, and this was by far the worst experience to date. The woman at the counter had no idea what she was doing, it was her second day on the job on a Saturday and anything we needed she couldn’t help us with. We were an hour early for check in, and they refused to let us check in early…and when we came back in at 4 they still told us 10 more minutes for cleaning even tho we were waiting by our room the whole time and it wasn’t serviced at all that entire hour so we ended up waiting for no reason. We later tried calling the hotel to put us thru to the room my baby brother was in with his babysitter, and she couldn’t even do that. If it was anyone else, my stay would’ve been fine…but she made it so hard to stay when nothing we needed was met.

2

Che

Nov 11, 2024

·

Stayed 3 nights

Staff let someone unauthorized into our room and lots of personal items were stolen

10

Alex

Dec 8, 2024

·

Stayed 1 night

The staff is exceptional. Always friendly, and professional, and friendly! (did I mention that already?!) They were always willing to help

10

Debbie

Oct 7, 2025

·

Stayed 5 nights

Staff very friendly. Good breakfast. Clean

10

Susan

Oct 12, 2025

·

Stayed 1 night

Excellent value. Staff was very friendly and professional. Breakfast was very good.

2

Taylor

Jul 15, 2025

·

Stayed 1 night

They couldn't find our reservation through Expedia even after I gave him the number and all information. He was also not apologetic and didn't offer to continue to book us a room so we went elsewhere. Service was terrible.

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AI-generated summary based on recent guest reviews

Location

Convenient to I-5, Old Sacramento, and the river trail. Many guests caution that the surrounding area feels sketchy with a visible homeless presence, so walking at night may feel unsafe.

Related guest reviews

8

Chad

Jan 26, 2023

·

Stayed 1 night

This hotel was fine for the one night I stayed. Staff was helpful and the room was clean enough. Those of us who have traveled to Sacramento over the years have seen this area of Jibboom St start to get seedy. The hotel is surrounded by iron gates (what choice do they have?) and depending on your size and gender, you may or may not want to walk to the nearby restaurant or convenience store. I went to the vending machine area which is outdoors on ground floor, around 11:30pm and felt vulnerable in the dim lit area while reaching into the machine to get my snack. Didn’t trust that someone wasn’t coming up behind me because the lighting is not good. Also heard a warning alarm telling trespassers to leave the property. All these things create the atmosphere of a motel, and some were good and some not. I feel for the managers of these motels because there is a lot wrong that they cannot control. I would not recommend this area for travelers with kids or travelers who like to walk from their hotel to food or drinks. Fine for folks who are looking for reasonable price, decent free breakfast, clean enough room, and are comfortable in slightly sketchy areas. These models need support!

8

Cyndy

Sep 6, 2024

·

Stayed 3 nights

Close to Old town Sacramento plus show and Uber was great to get anywhere quickly. Lots of places to eat plus mexican restaurant right next door.

8

Joyce

May 29, 2023

·

Stayed 1 night

Easily accessible from the highway. Very close to Old Sacramento

10

Stephen

Mar 30, 2025

·

Stayed 2 nights

It's a pleasant hotel. Lots of homeless nearby is the only drawback.

10

Stephen

Jan 23, 2025

·

Stayed 3 nights

Lots of homeless around area, but not on property.

8

Stephen

Jun 10, 2025

·

Stayed 2 nights

Nice property, good breakfast. Area around the property, homeless situation, make it feel sketchy to be out on foot day or night.

6

Jared

Dec 16, 2024

·

Stayed 1 night

Convenient location to I-5 & downtown.

8

Walter

May 27, 2023

·

Stayed 1 night

Very nice and clean! Short walk to Old Town !!

10

Pam

Oct 17, 2023

·

Stayed 1 night

It was close to the train station, but I didn't like that part of town.

10

LaNece

May 3, 2024

·

Stayed 1 night

Great clean hotel. Sacramento has cleaned up the area in the last year and it is a great walk from old Sacramento along the river to the hotel. Great pool and an amazing Mexican restaurant next door.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as good to great with hot items and waffles, though a few guests reported limited selection or shortages at busy times. A Mexican restaurant next door is a convenient option.

Related guest reviews

10

Robert

Jul 15, 2024

·

Stayed 1 night

Great breakfast

2

Anthony

Jul 27, 2025

·

Stayed 3 nights

Nothing was unique about the Motel because it was a deceitful advertisement of the place as a Hotel instead of a Motel. Not enough breakfast for whole stay duration period. Had to wait for limited food being prepared by rations. Last day of Sunday was even worse when we were told that the manager who wasn't on duty decided what breakfast to be served to people. Worse service ever, very poor, will NEVER recommend to anyone.

10

Paula

Feb 14, 2025

·

Stayed 6 nights

They have one of the best daily hot breakfasts ever!

4

Owen

Apr 4, 2025

·

Stayed 1 night

The property had big trucks all around it and our room looked out on an adjoining property with barbed wire and a large dumpster. We did back up to a bike path but it had homeless people huddled nearby. Our room was uninviting, the blankets very thin, and the towels were threadbare with strings hanging from them. We had breakfast and the eggs were powdered or something and tasted like sawdust. However the dining room staff was very friendly and accommodating. We've stayed at Best Westerns before and been pleased. This hotel needs upgrading or more truthful photography.

10

Stephen

Nov 30, 2024

·

Stayed 1 night

Very nice included breakfast. Sketchy area off property. Many homeless.

10

JEROME

May 21, 2024

·

Stayed 3 nights

The breakfast alone was worth staying. Also clean and all employees pleasant

10

Debbie

Oct 7, 2025

·

Stayed 5 nights

Staff very friendly. Good breakfast. Clean

10

Susan

Oct 12, 2025

·

Stayed 1 night

Excellent value. Staff was very friendly and professional. Breakfast was very good.

6

Robert F

Apr 8, 2025

·

Stayed 1 night

The waffle was good. Room was clean. Need more hot food options for breakfast.

10

Sheryl

May 12, 2025

·

Stayed 1 night

The morning staff was great and hard working. Thank you for keeping the breakfast well stocked and we appreciated the art towel in the rooms.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $80	10 $80
11 $71	12 $71	13 $71	14 $71	15 $71	16 $80	17 $81
18 $71	19 $73	20 $71	21 $73	22 $71	23 $81	24 $81
25 $72	26 $71	27 $71	28 $71	29 $71	30 $81	31 $82

Su	Mo	Tu	We	Th	Fr	Sa
1 $73	2 $71	3 $71	4 $73	5 $71	6 $80	7 $81
8 $71	9 $72	10 $71	11 $74	12 $75	13 $81	14 $81
15 $71	16 $71	17 $71	18 $71	19 $71	20 $81	21 $81
22 $71	23 $71	24 $71	25 $71	26 $71	27 $81	28 $84
29 $71	30 $72

Best Western Sandman Hotel

Prices for Best Western Sandman Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible

Standard Room, Multiple Beds, Patio (With Sofabed)

Standard Room, 1 King Bed, Balcony (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Patio

Standard Room, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, Multiple Beds, Balcony

Guest reviews of Best Western Sandman Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Sandman Hotel

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