Is parking available at the property?

Parking is available on-site, with both valet and limited self-parking options. Guests should be aware that parking height restrictions apply.

Is breakfast offered at the hotel?

Breakfast is available, with options for in-room dining. Specific details about the type of breakfast or associated costs are not provided.

Does the hotel allow pets?

The property allows pets in specific rooms only, with a maximum fee of USD 50 per pet per night. Service animals are exempt from fees. Guests should contact the property directly to arrange for bringing pets.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle service is available 24 hours. Guests can arrange for pick-up by contacting the property upon arrival.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility and pool access features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Palm Springs, just a 2-minute drive from the Palm Springs Convention Center and 14 minutes from Palm Canyon. Nearby attractions include Plaza Theatre and Agua Caliente Casino, both within 0.8 km.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal and accessible from 9:00 AM to 10:00 PM. A hot tub is also available for guests.

What are the hotel's policies regarding children?

Up to three children aged 17 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of USD 25 per night. Advance request or confirmation is required for availability.

Hotel Zoso in Palm Springs

Average nightly price at Hotel Zoso by month, last 12 months (USD)
Month	Average price
January	$173
February	$224
March	$248
April	$238
May	$192
June	$126
July	$119
August	$106
September	$140
October	$183
November	$185
December	$156

What guests think

Hotel Zoso earns praise for its excellent downtown location within easy walking distance of restaurants, bars and shops, plus generally spacious rooms and consistently friendly, accommodating staff that many guests highlight as a key strength of their stay.

The vibe skews lively, with weekend pool parties and loud music that can carry into some rooms, and occasional noise from the adjacent nightclub. Several reviews cite limited amenities or closures—bars, café, pool service and restaurant often shut, especially on weekdays—and an understocked gym and sparse pool seating/shade. Cleanliness and upkeep feel inconsistent, from stained hallway carpets and debris around the pool to delayed or by-request housekeeping and intermittent maintenance issues like AC, ice machines, and room fixtures. Expect a central, social stay rather than a quiet, full-service resort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool scene is lively but often criticized for limited seating/shade, a shallow depth, and a dated, concrete-heavy look; pool bar/service and other amenities are frequently closed, especially on weekdays. Valet and the airport shuttle are positives, while the gym is minimal.

Related guest reviews

8

Jim

May 31, 2025

·

Stayed 3 nights

Excellent location, wasn't fond of the pool being only 3ft deep, more like a childrens wading pool

8

Fernanda

Jul 11, 2025

·

Stayed 1 night

Love the location of the property and the spacious rooms. The pool area needs more lounge chairs.

8

Smita

Jun 6, 2025

·

Stayed 3 nights

Overall the hotel is in great location but limited service. Often the bar is closed. Pool area the water steams were not working. Not enough staff to keep the service going. But due to location we had a lot of other options to explore the area. Overall I give 4 stars for great locations and ambiance.

6

Rashel

Jul 1, 2025

·

Stayed 2 nights

The pool had minimal sitting available. They were trying to sell the sitting areas.

10

Mario

Sep 20, 2025

·

Stayed 2 nights

Perfect spot for getting around downtown Palm spring shopping and restaurants.Valet parking was included in the room charge which made it convenient. Lobby was beautiful and clean as well as a bar surrounded by a giant screen. Mountain views were picturesque from the pool deck made taking a dip relaxing .

6

Nancy

Mar 23, 2025

·

Stayed 2 nights

Hotel is centrally located so you can easily walk to shops and restaurants. The facilities at the hotel were disappointing. I didn’t think March would be off-season but there was no open restaurant (only a limited bar menu), no pool bar or wait service while we were there, and in general, the place felt understaffed. It would be nice to know what amenities are available each month.

6

Kerri

May 7, 2025

·

Stayed 3 nights

Super noisy. Nothing open.Restaurant. Bar, store. Everything was closed so super inconvenient. Super loud music

10

Matt

Aug 15, 2025

·

Stayed 3 nights

It was a great stay... However the fitness center had one cardio machine so if a serious fitness but while traveling you may need to look elsewhere.

8

H

Jun 28, 2025

·

Stayed 2 nights

Great property, the hotel and rooms were lovely, very big rooms and finished to a good standard, the area around the pool is a little tired compared to the rest of the property My only complaint is nothing was open! Don’t know if it was because I was there on a weekday but I never saw the pool bar open once and only saw the main bar open 1 evening in my stay, and also never saw the cafe open, was a little disappointed as I would have liked to sit around pool with a drink

10

Jerdon

Aug 12, 2024

·

Stayed 1 night

Friendly and helpful staff.Excellent location to walk around downtown. The valet parking is great. I don't have to worry about my car being outside.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: repeated notes of dirty or poorly maintained pool areas and stained hallway carpets, plus occasional bugs or unclean rooms and delayed housekeeping. Many guests also report clean rooms, suggesting standards vary by area and stay.

Related guest reviews

10

Tim

Aug 23, 2025

·

Stayed 2 nights

The hotel lobby and room size was great. Hall ways had a lot of stains on the rug. Doesn't look like it was vacuumed in a week. The pool area was in really dirty. Empty cans and plastic cups laying around and under furniture. Doesn't look like anyone was out there to straighten up the pool area in awhile. The pool deck was filthy too. Lots of stains that hadn't been cleaned up. Great location, this could be a really nice place if some cleaning details were addressed.

2

Phlycia

May 26, 2025

·

Stayed 3 nights

They do not clean the room. It took multiple calls and 2 days for them to bring me towels . Hotel lobby is nice but the rest is dirty and outdated

2

Fran

Jun 11, 2025

·

Stayed 2 nights

It’s really a shame that this hotel has so much unrealized potential. Great location. Good bones, but it is so run down and dirty. The pool area is especially run-down and dirty. We were there for 3 days and there was the same dirty cups, trash, and spills on the concrete the entire visit. The cushions on the recliners were so stained, I didn’t want to sit on them. There were spill stains and used Q-tips on our patio. It’s as if no-one cleaned up the area at all. All of the concrete needs a power wash which I saw them using in the front entrance of the hotel. We were there during the week and unfortunately there was no service in the pool area and the lobby bar closed at 9:00 even though there were 5 customers sitting there. The rooms were clean, although there were definitely some worn spots on the bathroom wall and sticky glue on the sliding glass door. I will be finding another place to stay next time we go to Palm Springs.

10

Gloria

Jul 7, 2025

·

Stayed 1 night

Everything was good. The pool was a bit dirty but I guess it’s okay after a pool party.

8

Tonya

Sep 1, 2025

·

Stayed 1 night

The property is not kept in the best condition, cleanliness is an issue. Staff was amazing.

4

Ruth

Jun 7, 2025

·

Stayed 3 nights

Stayed here for three nights the first night that we checked in we had to change rooms three times because the rooms were not clean. They got us new sheets for the third room and we had to put the sheets on ourselves. We got a phone call from the manager saying they were going to compensate the first night and the fees of the hotel room, but I have not received an email or anything of such. Not sure if their vacuum does not work, but the floors were disgusting and the beds were dirty and so were the bathrooms. There was a fingernail and a dead bug in one of the rooms also. The next day I asked for the room to be serviced by the maid and she told me that she did not speak English then I started to speak to her in Spanish and she got upset because I asked her to clean the room and change the sheets for us.The front Desk was great and so was the valet. Great location in downtown Palm Springs, this would be a great hotel if they kept up on the cleanliness

6

Benjamin

Sep 1, 2025

·

Stayed 2 nights

Staff provided us an older room with water damage on the ceiling. We paid extra for a city view and were given a view of an abandoned hotel that was all chained up called marquis villa. I found an insect in the bed on night one and ended up getting bites on my leg. So did the guy I came with. Neighbors were noisy. Felt like a Carnival cruise and not a relaxing 4 star PS resort.

6

Molle

May 7, 2024

·

Stayed 4 nights

The pool was not clean during the day. It would be in the morning, but the filtration system wasn't consistently working, to keep guck, debris, etc., out of the pool. It was a bit disgusting, especially since it is only 3.5' deep. The staff though were very nice, helpful, and accommodating. Especially the cleaning room staff, as you don't get room cleaning unless it is requested, and the staff was very kind when approached about switching out towels, etc. Lastly, the techno music at the two pool parties was extremely loud and could had been mixed up with some other tunes in between all the techno/bumping to accommodate a few different tastes.

4

Laurel

Jun 8, 2025

·

Stayed 2 nights

The convenience of the location was good, but the room was dirty. There were eyelashes in the bathroom, a broken fingernail, a staple and a piece of glass on the room floor, and besides those things the room just wasn’t clean. It was really disappointing and very unsanitary. Even though the location was good, and any staff(even though not many that we encountered) was nice, we will never stay here again and would not recommend.

2

Janet

Jun 10, 2025

·

Stayed 3 nights

I will never stay here again. The rooms are old and dingy. I had to call for room service the minute I checked in. There was hair on my bed, poop droppings around the toilet and the bathtub/shower had broken tile and mildew. There is so many other places to stay in PS - not here!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, many with balconies and pleasant views. Decor and fixtures feel dated, with occasional noise from pool parties or nightlife and sporadic maintenance issues such as loud AC or faulty fittings.

Related guest reviews

8

Alvin

Apr 20, 2025

·

Stayed 4 nights

There were a few inconvenient things during my stay. The room was great, but the AC motor was really loud. The ice machine was out of order on my floor. And the elevator was out of service for a couple of days.

8

Emily

Oct 1, 2024

·

Stayed 2 nights

This hotel is absolutely gorgeous in the lobby and like 200 feet from everything you want to do in Palm Springs. We got to the hotel and they said they over booked so we were “upgraded” from our deluxe king bed to a pool view with two queens. Pool view is cool if you want to hear the music at the pool all day but not quite what we were there for. And my boyfriend and I were a little sad to not get our king bed we’d been looking forward to. But this place is literally 200 feet from everything. Everytime I needed directions it was less than a block away. Location amazing Pool amazing if you’re here for that I liked the balcony’s in every room Some of the fixtures in the bathroom as well as the tub need to be upgraded soon but it is just a gorgeous hotel Just bummed about the “upgrade”

6

Jeff

May 9, 2025

·

Stayed 4 nights

The hotel was definitely dated. Everything seem like it had a lot of mileage on it except for the bed. The bed was OK but the carpet, the furniture, the door leading out to the deck, all of these things were definitely needing a refresh

10

DM

Jul 12, 2025

·

Stayed 2 nights

We loved staying at Hotel Zoso. The staff was friendly and accommodating; the room was large and clean, and had a balcony with a nice view; and the location was perfect for access to downtown.

8

Kevin

Nov 6, 2025

·

Stayed 1 night

Despite the hotel being a glorified car park, the room was massive and incredibly comfortable. Bathroom was great with a brilliant shower and bath

8

George

Oct 7, 2024

·

Stayed 2 nights

Hotel Zoso was a nice enough hotel that seems a little dated (even by Palm Springs retro standards). Our hotel room itself though was great with plenty of room.

8

Carol

Feb 23, 2025

·

Stayed 4 nights

Decent hotel. Our balcony sucked, totally blocked by trees. Loud dumpter behind us. Lots of loud trucks in the early morning. Hotel was decent. Pool was ok. Employees were friendly.

10

vivian

Jul 8, 2025

·

Stayed 1 night

The location is excellent. It is perfectly situated between the casino for the husband and the shops for the wife. The room was comfortable and a good size. The staff was friendly. We would definitely stay there again.

6

Kate

Oct 7, 2024

·

Stayed 1 night

This hotel has a very cool vibe in the lobby, and the staff is so kind, and the location is amazing…..BUT unfortunately the rooms are dated and the beds //pillows are not comfortable and the tv was old and small. Also, be warned that this is a party hotel so if you are looking for relaxation this is NOT your place. We had no idea and the LOUD pool party music blasted into our room for 5 hours, and there was drag bingo happening in the lobby. Not a chill hotel at all.

2

KELLI

Jun 19, 2025

·

Stayed 3 nights

No WiFi, sheets had holes in them, towels were ratted, bathroom tub had a large crack, door didn’t lock, telephone didn’t work, AC didn’t work, gift shop, bar and restaurant was closed everyday!

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Service

Staff are widely praised as friendly, accommodating and helpful across front desk, valet and security. Some guests experienced understaffing and slow check-in or bar/pool service.

Related guest reviews

8

Christina

May 20, 2025

·

Stayed 2 nights

They need to have more staff for a busy event weekend like Coachella. We couldn’t check in until after 5pm when we had requested a 1pm early check in over a week ahead of time. The staff were lovely, it wasn’t their fault, but management needs to pay more people at those peak times.

10

Sean

Jun 17, 2025

·

Stayed 1 night

We stay here a lot. They are always great to us. I will say Michael at front desk is one of nicest desk agents I have had in decades of traveling. He has an unbelievable smile as well.

10

Colleen

Jun 12, 2025

·

Stayed 3 nights

We love Hotel Zoso! The location is great! Staff is excellent! Can’t wait to come back!❤️

10

DM

Jul 12, 2025

·

Stayed 2 nights

We loved staying at Hotel Zoso. The staff was friendly and accommodating; the room was large and clean, and had a balcony with a nice view; and the location was perfect for access to downtown.

6

Ron

Oct 13, 2025

·

Stayed 1 night

Front desk rep Baylen had no clue on how to run the front desk. It literally took 5 to 10 minutes for him to check us in. At check out he was at the front desk again.and managed to accumulate a long line because of his inadequacies. He has no business being there

10

Ray

Dec 20, 2024

·

Stayed 1 night

Very nice!

10

Michelle

Jul 12, 2025

·

Stayed 1 night

I found this gem when my family and I went to visit my older brother in Palm Springs. Two sibling arguments later is when I realized I needed my own space. I snatched the last (non-smoking) room the app was showing they had available, so you can imagine I was not expecting anything fancy….just somewhere to sleep for the night. I pulled up to the front to check in and the valet staff were very welcoming and friendly. They immediately addressed my questions (i.e. I asked if they had a parking lot for guests and/or visitors, but it turns out they only have valet). I wish I had more time and energy to explore, but immediately upon entering, the place is clean, modern, and has a DJ playing some music I enjoy. I learned that this was known as one of the “party” hotels which I personally don’t mind. I didn’t witness anything too crazy and the lobby was surprisingly calm for a Saturday evening. This is in downtown off the main road. Lots of people coming and going late evening/early morning (probably after being at the nearby clubs/bars) - again, this did not bother me personally, but it’s something to consider if you’re seeking a more quiet, family-friendly hotel. Lastly, I wish I remembered his name, but the guy helping me check in was awesome. I was not in the best mood when I got there, but he made small talk, suggested some places to eat and things to do during my very short stay. Super fun to talk to - they were hosting drag bingo & I almost asked him to join me LOL! THANK YOU!

10

Celia A.

Jul 29, 2025

·

Stayed 1 night

Staff was very welcoming, super nice, answered all my questions veey politely, My husband and I would definitely stay there again. Will recommend to friends and family

10

Ruben E

May 7, 2024

·

Stayed 2 nights

Hotel staff is excellent with great friendly customer service. We arrived late bc we left late to avoid any possible Coachella weekend 2 traffic. Special kudos to the front desk staff & valet, super friendly & helpful. Probably the friendliest hotel front desk staff I've encountered - didn't matter if it was the night staff or morning.

10

Robert

Jul 6, 2025

·

Stayed 1 night

Front desk went above and beyond to make our stay work within our needs

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Location

Excellent central location in downtown Palm Springs, walkable to restaurants, bars, shops and the casino, with easy access from the airport. Ideal if you want to be in the middle of the action.

Related guest reviews

10

Aimee

Apr 11, 2025

·

Stayed 1 night

Great location, easy check in

6

Melissa

Jun 6, 2025

·

Stayed 1 night

Location was great

10

Colleen

Jun 12, 2025

·

Stayed 3 nights

We love Hotel Zoso! The location is great! Staff is excellent! Can’t wait to come back!❤️

10

Hermenegildo Rommel

May 9, 2024

·

Stayed 5 nights

A great choice for a stay in Palm Springs. Right next to Palm Canyon Drive and the rest of downtown and only 5 minutes from airport. The rooms are very large, clean and well-maintained. Definitely would stay here again next time we’re in Palm Springs.

10

Joan

Feb 21, 2025

·

Stayed 3 nights

Spacious rooms in a perfect downtown Palm Springs location. Free airport shuttle!

8

Randolph

Apr 7, 2025

·

Stayed 1 night

Location and shuttle service

10

vivian

Jul 8, 2025

·

Stayed 1 night

The location is excellent. It is perfectly situated between the casino for the husband and the shops for the wife. The room was comfortable and a good size. The staff was friendly. We would definitely stay there again.

10

Brian

Aug 28, 2025

·

Stayed 4 nights

Central downtown Palm Springs location. Easily walkable to all downtown sites and restaurants.

10

Gemin

Jun 18, 2025

·

Stayed 2 nights

Great location, close to all the restaurants and night life. Great resort!

10

Wesley Tanner

Aug 24, 2025

·

Stayed 1 night

Super easy to park, valet was included in stay. Everything is very close by and walkable.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is often limited or closed—bars, café and restaurant are frequently unavailable, particularly midweek. When open, drinks are enjoyed, but many guests rely on nearby options.

Related guest reviews

6

Ron

Jan 20, 2025

·

Stayed 1 night

Checking in we received a bit of an attitude from the person behind the counter which was odd. Then in the evening time, so many kids running in the hallway. I was informed that security was alerted and they were trying to gather the kids. Where were the parents? Wanted to get water, the vending machine did not work, called room services and they said they would not bring me water and I had to go downstairs to get water. When I went downstairs I had to get water from the bar at $5 per bottle, seriously?

6

Gary

May 15, 2025

·

Stayed 3 nights

Lots of little things add up to make the Hotel Zoso far less than it could be. Things like electrical outlet not working in the bathroom, thermostat with a mind of its own, ragged comforter with stuffing coming out, restaurant not open at all, and a bar that was never open when we wanted a drink. Location is great though.

4

Samantha

Apr 30, 2025

·

Stayed 3 nights

Needs updates, restaurant wasn’t open, few amenities. Overall, not worth the price.

6

Meaghan

Jan 18, 2025

·

Stayed 1 night

Beautiful room. Great location. Disappointed the bar and restaurant were closed

8

Dennis R

Aug 15, 2025

·

Stayed 2 nights

Nearly all the convenience features were not accessible due to all of them, restaurant, convenience store and bar are run by sub-contractors

8

Regina

Aug 24, 2025

·

Stayed 3 nights

Great customer service , only downfall is, all of the extra amenities such as lounge bar and cafe is not available for service during weekdays . After check in and thinking to have an evening glass of wine or good cup of coffee in the morning we find out that service is not available , only open for service on weekends. But because the staff was so nice , I would make this hotel my first choice .

6

Nancy

Mar 23, 2025

·

Stayed 2 nights

Hotel is centrally located so you can easily walk to shops and restaurants. The facilities at the hotel were disappointing. I didn’t think March would be off-season but there was no open restaurant (only a limited bar menu), no pool bar or wait service while we were there, and in general, the place felt understaffed. It would be nice to know what amenities are available each month.

8

Rhonda

Aug 12, 2025

·

Stayed 2 nights

We loved the convenience of the properties location. Very friendly respectful staff. Loved that the 24 hour valet parking was included with the stay. We didn't like that there wasn't a restaurant on the property. No continental breakfast. Coffee shop on property only had 2 options of danishes and the coffee was horrible. The room coffee and creamer were the worst I ever had. Room was a bit runned down and things were noticeable not repaired correctly. Pool area was messy and not kept up for the entire day. No pool side bar available, no lobby bar/lounge service available. We felt fortunate that we missed the heavier weekend crowd and mess.

8

DEREK

Mar 29, 2025

·

Stayed 1 night

Would have been nicer if restaurant was open at least for the weekend, but overall good stay.. would recommend based on location and price and friendly staff

8

H

Jun 28, 2025

·

Stayed 2 nights

Great property, the hotel and rooms were lovely, very big rooms and finished to a good standard, the area around the pool is a little tired compared to the rest of the property My only complaint is nothing was open! Don’t know if it was because I was there on a weekday but I never saw the pool bar open once and only saw the main bar open 1 evening in my stay, and also never saw the cafe open, was a little disappointed as I would have liked to sit around pool with a drink

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $137	2	3
4 $152	5 $116	6 $119	7 $121	8 $121	9 $315	10 $470
11 $280	12 $137	13 $139	14 $138	15 $270	16	17
18 $258	19 $215	20 $183	21 $187	22 $217	23 $223	24 $213
25 $216	26 $303	27 $297	28 $311	29 $281	30 $320	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $236	2 $150	3 $175	4 $211	5 $320	6	7
8 $261	9 $245	10 $198	11 $201	12 $202	13 $261	14 $275
15 $266	16 $220	17 $232	18 $265	19 $211	20 $249	21 $282
22 $175	23 $160	24 $158	25 $184	26 $202	27 $237	28 $251
29 $175	30 $175

Hotel Zoso

Prices for Hotel Zoso

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, Accessible, Pool View

Room, 2 Queen Beds, Accessible, Pool View

Executive Suite, 1 King Bed

Superior Room, 2 Queen Beds, Pool View (Premium 2 Queen Pool Front Patio)

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, City View (Deluxe King City View)

Deluxe Room, 2 Queen Beds

Superior Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 1 King Bed

Guest reviews of Hotel Zoso

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Zoso

Considering this hotel for your Palm Springs trip?

Prices for upcoming dates